ZyXEL Communications AES-100 manual

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Buen manual de instrucciones

Las leyes obligan al vendedor a entregarle al comprador, junto con el producto, el manual de instrucciones ZyXEL Communications AES-100. La falta del manual o facilitar información incorrecta al consumidor constituyen una base de reclamación por no estar de acuerdo el producto con el contrato. Según la ley, está permitido adjuntar un manual de otra forma que no sea en papel, lo cual últimamente es bastante común y los fabricantes nos facilitan un manual gráfico, su versión electrónica ZyXEL Communications AES-100 o vídeos de instrucciones para usuarios. La condición es que tenga una forma legible y entendible.

¿Qué es un manual de instrucciones?

El nombre proviene de la palabra latina “instructio”, es decir, ordenar. Por lo tanto, en un manual ZyXEL Communications AES-100 se puede encontrar la descripción de las etapas de actuación. El propósito de un manual es enseñar, facilitar el encendido o el uso de un dispositivo o la realización de acciones concretas. Un manual de instrucciones también es una fuente de información acerca de un objeto o un servicio, es una pista.

Desafortunadamente pocos usuarios destinan su tiempo a leer manuales ZyXEL Communications AES-100, sin embargo, un buen manual nos permite, no solo conocer una cantidad de funcionalidades adicionales del dispositivo comprado, sino también evitar la mayoría de fallos.

Entonces, ¿qué debe contener el manual de instrucciones perfecto?

Sobre todo, un manual de instrucciones ZyXEL Communications AES-100 debe contener:
- información acerca de las especificaciones técnicas del dispositivo ZyXEL Communications AES-100
- nombre de fabricante y año de fabricación del dispositivo ZyXEL Communications AES-100
- condiciones de uso, configuración y mantenimiento del dispositivo ZyXEL Communications AES-100
- marcas de seguridad y certificados que confirmen su concordancia con determinadas normativas

¿Por qué no leemos los manuales de instrucciones?

Normalmente es por la falta de tiempo y seguridad acerca de las funcionalidades determinadas de los dispositivos comprados. Desafortunadamente la conexión y el encendido de ZyXEL Communications AES-100 no es suficiente. El manual de instrucciones siempre contiene una serie de indicaciones acerca de determinadas funcionalidades, normas de seguridad, consejos de mantenimiento (incluso qué productos usar), fallos eventuales de ZyXEL Communications AES-100 y maneras de solucionar los problemas que puedan ocurrir durante su uso. Al final, en un manual se pueden encontrar los detalles de servicio técnico ZyXEL Communications en caso de que las soluciones propuestas no hayan funcionado. Actualmente gozan de éxito manuales de instrucciones en forma de animaciones interesantes o vídeo manuales que llegan al usuario mucho mejor que en forma de un folleto. Este tipo de manual ayuda a que el usuario vea el vídeo entero sin saltarse las especificaciones y las descripciones técnicas complicadas de ZyXEL Communications AES-100, como se suele hacer teniendo una versión en papel.

¿Por qué vale la pena leer los manuales de instrucciones?

Sobre todo es en ellos donde encontraremos las respuestas acerca de la construcción, las posibilidades del dispositivo ZyXEL Communications AES-100, el uso de determinados accesorios y una serie de informaciones que permiten aprovechar completamente sus funciones y comodidades.

Tras una compra exitosa de un equipo o un dispositivo, vale la pena dedicar un momento para familiarizarse con cada parte del manual ZyXEL Communications AES-100. Actualmente se preparan y traducen con dedicación, para que no solo sean comprensibles para los usuarios, sino que también cumplan su función básica de información y ayuda.

Índice de manuales de instrucciones

  • Página 1

    AES - 100 ADSL - Ethernet Switch August 2001 User’s Guide[...]

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    AES - 100 User’s Guide ii Copyright Copyright Copyright © 2001 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemi[...]

  • Página 3

    AES - 100 User’s Guide ZyXEL Limited Warranty iii ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from a ny defects in materials or workmanship for a period of up to two (2) years from the date of purchase. During the warranty period and upon proof of purchase, should the product have indicatio[...]

  • Página 4

    AES - 100 User’s Guide iv Interference Statements and Warnings Interference Statements and Warnings FCC Interference Statement: This device c omplies with Part 15 of the FCC rules . Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, inclu[...]

  • Página 5

    AES - 100 User’s Guide Customer Support v Customer Support If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corp oration offices worldwide, in one of the following ways: Contacting Customer Support When you contact your customer support representative, have the following information ready: ♦ Prod[...]

  • Página 6

    AES - 100 User’s Guide vi Table of Contents Table of Contents Copyright ................................................................................................................................................................................................ ............. ii ZyXEL Limited Warranty ...........................................[...]

  • Página 7

    AES - 100 User’s Guide Table of Contents vii 3.4.1 Uptime Command ................................................................................................ ....................... 3 - 2 3.4.2 Version Command ................................................................................................ ...................... 3 - 2 3.4.3 R[...]

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    AES - 100 User’s Guide viii Table of Contents 5.3.2 Status Command ................................................................................................ .......................... 5 - 1 Chapter 6 Bridge Configuration ........................................................................................................................[...]

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    AES - 100 User’s Guide Table of Contents ix 8.4.2 Trap Add Command ................................................................................................ .................... 8 - 5 8.4.3 Trap Delete Command ................................................................................................ ................. 8 - 5 8.4.4 Trap[...]

  • Página 10

    AES - 100 User’s Guide x Lists of Figures and Tables List of Figures Figure 1 - 1 MTU Application ................................................................................................................................................................ .......... 1 - 3 Figure 1 - 2 ISP Application ...........................................[...]

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    AES - 100 User’s Guide Table of Contents xi Table 11 - 8 Troubleshootin g the SNMP Server ................................................................................................................................ ......... 11 - 3 Table 11 - 9 Troubleshooting Telnet ............................................................................[...]

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    AES - 100 User’s Guide xii Lists of Figures and Tables Preface Congratulations on your purchase of the AES - 100 ADSL - Ethernet Switch. This preface introduces you to the AES - 100 and discus ses the organization and conventions of this user’s guide. It also provides information on other related documentation. About the AES - 100 The AES - 100[...]

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    AES - 100 User’s Guide Getting to Know the AES - 100 1 - 1 Chapter 1 Getting to Know the AES - 100 This chapter describes the key features, benefits and applications of your AES - 100. The AES - 100 is an ADSL (Asymme trical Digital Subscriber Line) to Ethernet switch. It aggregates traffic from up to 16 ADSL lines to Ethernet . ADSL allows the c[...]

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    AES - 100 User’s Guide 1 - 2 Getting to Know the AES - 100 • Up to 4096 MAC entries address table Protocol • Multiple Protocols over AAL5 (RFC 1483) Management • Remote configuration backup/restore and firmware upgrade • SNMP manageable • Text - based management locally via console port and remotely via telnet • TFTP (Trivial File Tra[...]

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    AES - 100 User’s Guide Getting to Know the AES - 100 1 - 3 1.2 Benefits 1.2.1 MTU Application The following diagram depicts a typical application of the AES - 100 is in a large residential building , or multiple tenant unit (MTU ), that leverages the existing phone line wiring to provide Internet access to all tenants. A tenant connects a compute[...]

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    AES - 100 User’s Guide 1 - 4 Getting to Know the AES - 100 1.2.2 ISP Appli cation The AES - 100 can also be used by an Internet Service Provider (ISP) as an IP DSLAM. The AES - 100 terminates all of the ADSL ATM circuits and converts the traffic to IP packets. All IP traffic goes directly to the ISP’s internal Ethernet network, bef ore being ro[...]

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    AES - 100 User’s Guide Getting to Know the AES - 100 1 - 5 • Each netw ork module has eight RJ - 11 ports to the CO side and eight RJ - 11 ports to the USER side • Each network module has one 10 M Ethernet port • Each network module has one RS - 232 console port for local configuration and management Dimensions • In mm: 440 (W) x 320 (L) [...]

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    AES - 100 User’s Guide Hardware Overview 2 - 1 Chapter 2 Hardware Ov erview This chapter gives a brief introduction to the AES - 100 hardware. 2.1 Unpacking the AES - 100 Before installing, check to see that all the components of the AES - 100 are included in the package. 2.2 Additional Installation Requirements In add ition to the contents of th[...]

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    AES - 100 User’s Guide 2 - 2 Hardware Overview Figure 2 - 1 AES - 100 Front Panel 2.3.1 Front Panel Ports The following tab le describes the ports on the front panel of an AES - 100 network module. Table 2 - 1 Front Panel Ports of an ADSL Network Module PORTS DESCRIPTION LAN The LAN port is a 10 Mbps Ethernet port for connection to a router. CONS[...]

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    AES - 100 User’s Guide Hardware Overview 2 - 3 of your computer. You can use an extension RS - 232 cable if the enclo sed one is too short. After the initial setup, you can modify the configuration remotely through telnet connections. 2.5 ADSL Port Connections The line from the user carries both the ADSL and the voice signals. For each line , t h[...]

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    AES - 100 User’s Guide 2 - 4 Hardware Overview Connect the female end of the power cord to the power receptacle on the rear panel of your AES - 100 (just to the right of the warning sticker ) as seen next. Connect the other end of the cord to a power outlet. Make sure that no objects obstruct the airflow of the fans (located on the side of the un[...]

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    AES - 100 User’s Guide Software Configuration 3 - 1 Chapter 3 Software Confi guration This section describes the general software configuration of the AES - 100 through the command line interface. 3.1 Command Line Interface The AES - 100 uses text command lines as the user inter face for software configuration. Before discussing the details of co[...]

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    AES - 100 User’s Guide 3 - 2 Software Configuration 3.3 Command Structure The system uses a two - level command structure. The commands related to one subsystem are grouped under a primary command of that subsystem, e.g., to configure the ADSL parameters, you must first ente r the ADSL subsystem by entering the adsl command. When you are in a sub[...]

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    AES - 100 User’s Guide Software Configuration 3 - 3 3.4.3 Restart Command Syntax: restart The restart command instructs the system to perform a warm start, i.e., restarting the system without turning the power on and off. It is very important that you remember your password. If you forget it, refer to the Troubleshooting section for help. 3.4.4 P[...]

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    AES - 100 User’s Guide ADSL Configuration 4 - 1 Chapter 4 ADSL Configuration The ADSL (Asymmetrical Digital Subscriber Line) subsystem allows you to configure and monitor the ADSL ports. 4.1 ADSL Standards The AES - 100 supports both the G.lite and the G.dmt standards. G.lite is intended to minimize the cost for the consumer market. Table 4 - 1 A[...]

  • Página 28

    AES - 100 User’s Guide 4 - 2 ADSL Configuration - Enable/Disable State: disabled - Maximum upstream speed: 512 Kbps - Maximum downstream speed: 2048 K bps - Operational mode: auto 4.4 ADSL Commands 4.4.1 Config Save Command Syntax: config save The config save command saves the ADSL configuration into nonvolatile memory. 4.4.2 Disable Port Command[...]

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    AES - 100 User’s Guide ADSL Configuration 4 - 3 4.4.4 Enable Port Command Syntax: enable port <port number> where <port number> = port number, from 1 to 8 The enable port command forcibly enab les the specified ADSL port. The factory default of all ports is disabled. A port must be enabled before data transmission can occur. An enable[...]

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    AES - 100 User’s Guide 4 - 4 ADSL Configuration tone 128 - 159: 44 44 44 34 44 34 43 44 33 43 34 33 33 33 33 34 tone 160 - 191: 43 33 33 34 34 33 23 33 33 33 22 33 33 33 33 33 tone 192 - 223: 33 33 33 23 22 33 33 33 23 33 33 33 22 23 22 32 tone 224 - 255: 22 22 22 22 20 22 22 22 20 0 0 0 0 0 0 0 US carrier load: number of bits per symbol(tone) to[...]

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    AES - 100 User’s Guide ADSL Configuration 4 - 5 Total Transceiver Output Power : 8dB Current ATUR Information: Country code 0 Provider Code 01020304 Capabilities: g.dmt POTS overlap (Annex A) The results contain the operating modes, interleave delay , parity byte assignment , parity bytes per codeword , symbols per codeword and interleave d epth.[...]

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    AES - 100 User’s Guide 4 - 6 ADSL Configuration fe_loss_seconds/ne_loss_seconds : 0/0 fe_fec_seconds/ne_fec_seconds : 0/0 fast_trains : 0 fast_trains_fail : 0 These counts contain line performance data that has been accumulated since the system starte d. In the list above the definitions of near end/far end will always be relative to the ATU - C.[...]

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    AES - 100 User’s Guide ADSL Configuration 4 - 7 l ist port <port number> where <port number> = port number, from 1 to 8 The list port command shows the configured maximum upstream/downstream speeds, the mode (or standard), and enable/disable state of an individual ADSL port. 4.4.11 L ist P orts Command Syntax: list ports The list port[...]

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    AES - 100 User’s Guide 4 - 8 ADSL Configuration <upstream speed> = Maximum ADSL upstream speed in Kbps . <downstream speed> = Maximum ADSL downstream speed in Kbps . <oper mode> = Operational mode ; the available choices are glite , gdmt or auto . The set ports command sets the same maximum upstream/downstream speeds and the mod[...]

  • Página 35

    AES - 100 User’s Guide 10 Mbps Ethernet Port Configuration 5 - 1 Chapter 5 10 Mbps Ethernet Port Configuration The Ethernet subsystem allows you to configure and monitor the 10 Mbps Ethernet port. 5.1 10 Mbps Ethernet The AES - 100 supports 10 Mbps Ethernet. In a 10 Mbps Ethernet, the duplex mode can be half duplex or full duplex. The Ethernet po[...]

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    AES - 100 User’s Guide 5 - 2 10 Mbps Ethernet Port Configuration[...]

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    AES - 100 User’s Guide Bridge Configuration 6 - 1 Chapter 6 Bridge Configuration The bridge subsystem allows you to configure and monitor the bridging and port - based VLAN functions of the AES - 100. The AES - 100 supports IEEE 802.1d transparent bridging; but not the static filtering feature or spanning tree protocol. The bridge learns the sour[...]

  • Página 38

    AES - 100 User’s Guide 6 - 2 Bridge Configuration - Bridge port 9 (ADSL port 8) allowed to bridge port 1 (Ethernet port) only It is recommended that you do not alter these settings, or the AES - 100 may not work correctly. The default VLAN settings allow each ADSL port to communicate back and forth with only the Ethernet port, and not with other [...]

  • Página 39

    AES - 100 User’s Guide Bridge Configuration 6 - 3 The filterage command sets or shows the aging out timer period of the filtering database. It is recommended that you use the default setting. If the time interval is reduced to a setting that is too short, it could increase broadcast traffic and reduce the available bandwidth. 6.3.4 Flush Command [...]

  • Página 40

    AES - 100 User’s Guide 6 - 4 Bridge Configuration The portfilter command sets or displays the port - based VLAN configuration. An example is shown next. 192.168.1.1 > bridge 192.168.1.1 bridge> portfilter Port 1 (edd) : all Port 2 (bun/port=atm:0/rfc1483=true/txvpi=0/txvci=33/rxvpi=0/rxvci=33): 1 Port 3 (bun/port=atm:1/rfc1483=true/txvpi=0/[...]

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    AES - 100 User’s Guide Bridge Configuration 6 - 5 The following figures illustrate the above example. Notice that ports 2 (ADSL port 1) and 3 (ADSL port 2) are able to communicate with each other, as well as with the Ethernet. All of the other ports will only be able to communicate with the Ethernet port. This first figure illustrates the first c[...]

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    AES - 100 User’s Guide 6 - 6 Bridge Configuration Figure 6 - 4 Example of Modified VLAN Port 3 This figure illustrates the fact that port 1 (the Ethernet port) is linked to ports 2 (ADSL port 1) and 3 (ADSL port 2). Ports 2 (ADSL port1) and 3 (ADSL port 2) are also linked to each other. Figure 6 - 5 Example of Modified VLAN Settings[...]

  • Página 43

    AES - 100 User’s Guide IP Configuration 7 - 1 Chapter 7 IP Configuration This chapter shows you how to configure the IP (Internet Protocol) parameters. The IP host implementatio n in the AES - 100 allows you to manage it over the network. More often than not, you have more than one AES - 100 for a particular installation. Before you start configu[...]

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    AES - 100 User’s Guide 7 - 2 IP Configuration Line 7 tells the system to restart, in order to make the IP address configuration take effect. The AES - 100 does not need to be restarted after configuration of other items. For example , if you want the AES - 100 to have 172.21.100.1 as the IP address, 255.255.255.0 for the subnet mask and 172.21.10[...]

  • Página 45

    AES - 100 User’s Guide IP Configuration 7 - 3 7.2.2 Ping Command S yntax: ping <host> [<ttl> [<size>]] This is an IP facility to check for network functionality by sending an echo request to another IP host and waiting for the reply. The host parameter specifies the IP address of the target. The optional ttl (time to live) limit[...]

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    AES - 100 User’s Guide Remote Management 8 - 1 Chapter 8 Rem ote Management This chapter shows you how to manage the AES - 100 remotely. More often than not, you will have the AES - 100 located remotely making its remote management very useful. 8.1 Management by Telnet After you have set up the IP parameters and connected the AES - 100 to the net[...]

  • Página 48

    AES - 100 User’s Guide 8 - 2 Remote Management Figure 8 - 1 SNMP Management Model An SNMP managed network consists of two main component types: agents and a manager. An agent i s a management software module that resides in a managed device (the AES - 100). An agent translates the local management information from the managed device into a form c[...]

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    AES - 100 User’s Guide Remote Management 8 - 3 access <read | write> <community> [<IP addr>] where <read | write> = Specifies read - only/read - write permission. <community > = Password needed to access the SNMP agent on the AES - 100. [<IP addr>] = Optional IP address of the allowed SNMP manager. This co mman[...]

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    AES - 100 User’s Guide 8 - 4 Remote Management ♦ coldStart Trap (defined in RFC - 1215) : This trap is sent at system start - up. ♦ authenticationFailure Trap ( defined in RFC - 1215) : This trap is sent if a request arrives with an invalid community string. ♦ linkUp Trap (defined in RFC - 1215) : This trap is sent when an ADSL port is up. [...]

  • Página 51

    AES - 100 User’s Guide Remote Management 8 - 5 8.4.2 Trap Add Command Syntax: trap add <community> <IP addr> [<port>] where <community> = The password used by the AES - 100 to authenticate itself to the trap server. <IP addr> = The IP address of the tra p server. [<Port>] = The optional port parameter is for sp[...]

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    AES - 100 User’s Guide Configuration Backup/Restore 9 - 1 Chapter 9 Configuration Backup/Restore This chapter describes the process for backing up your user settings (configuration) from the AES - 100 onto your computer and how to rest ore them to the AES - 100. The AES - 100 uses TFTP for configuration backup/restore through its built - in TFTP [...]

  • Página 54

    AES - 100 User’s Guide 9 - 2 Configuration Backup/Restore 9.3 Configuration Backup You can backup all or some configuration files from the AES - 100 to your computer. For example, to backup the configuration of ADSL ports and IP settings, the procedure on your computer is as follows: Step 1. Connect to the AES - 100 with your favorite TFTP client[...]

  • Página 55

    AES - 100 User’s Guide Configuration Backup/Restore 9 - 3 tftp> put initadsl tftp> put resolve tftp> put tftpupdt.end where tftplock.key = The file that contains the SNMP write community string (password). tftpupdt.beg = An empty file (with no content ). Marks the beginning of the restore process, used only in restoration. initadsl = The[...]

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    AES - 100 User’s Guide Firmware Upload 10 - 1 Chapter 10 Firmware Upload ZyXEL periodically releases new firmware for the AES - 100 for bug fixes and enhancements. Please check the web site at www.zyxel.com every now and then for the latest firmware release. The AES - 100 has two ways to update firmware; one is done through BOOTP/TFTP and the oth[...]

  • Página 58

    AES - 100 User’s Guide 10 - 2 Firmware Upload Step 2. Connect your AES - 100’s console port to a computer’s serial port with an RS - 232 cable. Step 3. Run any terminal emulation program, e.g., Windows’ built - in HyperTerminal, with the following parameters: - VT100 terminal emulation - 9600 bps - No parity, 8 data bits, 1 stop bit - No fl[...]

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    AES - 100 User’s Guide Firmware Upload 10 - 3 Step 5. Click the New button to create a MAC address entry. The Input Box window will pop up as shown next. Step 6. Input the MAC address of the AES - 100 and then click OK . You can find the MAC address of the AES - 100 on its boot console. Figure 10 - 2 Input MAC Step 7. Set up the host address (the[...]

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    AES - 100 User’s Guide 10 - 4 Firmware Upload Figure 10 - 3 Database Edit Dialog Step 8. Choose Normal Bootp to enable normal BOOTP/TFTP functions. Figure 10 - 4 Enable BOOTP/TFTP Step 9. Restart the AE S - 100 and press any key within three seconds to get the following console window: Figure 10 - 5 Enter Debug Mode Step 10. Enter atnb at the AES[...]

  • Página 61

    AES - 100 User’s Guide Firmware Upload 10 - 5 10.2 TFTP Firmware Update on the AES - 100 The AES - 100 uses TFTP for firmware updates through its built - in TFTP server when the AES - 100 is operational. To update the firmware, first download it from the ZyXEL web site and store it on your computer. You can use any TFTP client to connect to the A[...]

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    AES - 100 User’s Guide Troubleshooting 11 - 1 Chapter 11 Troubleshooting This chapter covers potential problems and possible remedies. After each problem description, some steps are provided to help you diagnose and solve the problem. 11.1 ADSL LED(s) An ADSL LED is not on. Table 11 - 1 Troubleshooting the ADSL LED(s) STEPS CORRECTIVE ACTION 1 Un[...]

  • Página 64

    AES - 100 User’s Guide 11 - 2 Troubleshooting 11.3 ADSL LED(s) turn On and Off An ADSL LED turns on and off intermittently. Table 11 - 3 Troubleshooting a Non - Constant ADSL LED STEPS CORRECTIVE ACTION 1 Unplug t he phone wire coming from the USER port of the AES - 100 and connect the user’s ADSL modem or router directly to the USER port of th[...]

  • Página 65

    AES - 100 User’s Guide Troubleshooting 11 - 3 11.6 Password I forgo t the password to my AES - 100. Table 11 - 6 Troubleshooting the Password OPTIONS CORRECTIVE ACTION 1 Send a screen shot of your AES - 100’s MAC address to your local distributor. 2 Refer to the BOOTP/TFTP Firmwar e Update section to update your firmware. All settings will retu[...]

  • Página 66

    AES - 100 User’s Guide 11 - 4 Troubleshooting 11.9 Telnet I can not telnet into the AES - 100. Table 11 - 9 Troubleshooting Telnet STEPS CO RRECTIVE ACTION 1 Make sure that a telnet session is not already operating. The AES - 100 will only accept one telnet session at a time. 2 Ping the AES - 100 from your computer. If you are able to ping the AE[...]

  • Página 67

    AES - 100 User’s Guide Index A Index A AC INPUT ................................................................ ............... 2 - 4 Access Flush Command ................................ ........................ 8 - 3 Access List Command ................................ ........................... 8 - 3 Actual Speed ............................[...]

  • Página 68

    AES - 100 User’s Guide B Index General IP Commands .......................... 7 - 2, 9 - 1, 9 - 2, 10 - 1, 10 - 5 GetNext ................................................................ ............. 8 - 2, 8 - 3 glite ................................................................ .................... 4 - 6, 4 - 7 H Help Facility .............[...]

  • Página 69

    AES - 100 User’s Guide Index C Statistics Command ................................ ............................... 7 - 2 Syntax Conve ntions ................................................................ .. xi System Commands ................................................................ . 3 - 2 T Telnet ......................................[...]