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Avanti 3015 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Avanti 3015. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Avanti 3015 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Avanti 3015 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Avanti 3015 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Avanti 3015
- nom du fabricant et année de fabrication Avanti 3015
- instructions d'utilisation, de réglage et d’entretien de l'équipement Avanti 3015
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Avanti 3015 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Avanti 3015 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Avanti en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Avanti 3015, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Avanti 3015, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Avanti 3015. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    A vanti 3015 se t A vanti 3000 se t User guide 79-650-0010 /A Issue 1 3015_3000txt.book Page 1 Wednesday, August 4, 1999 11:13 AM[...]

  • Page 2

    79-650-001 0/A, Issue 1 Printed in Israel 3015_3000txt.book Page 2 Wednesday, August 4, 1999 11:13 AM[...]

  • Page 3

    79-650-001 0/A, Issue 1 A vanti 3015 set A vanti 3000 set User guide Telrad Telecommunications I nc., Woodbury, New Yo r k 3015_3000txt.book Page 3 Wednesday, August 4, 1999 11:13 AM[...]

  • Page 4

    NOTICE This pub lication refers to T elrad's A vanti 3015 se t and A vanti 300 0 set connecte d to T elrad's DIGI- T AL KEY B X system, Release SB7 , or T elrad's DIGIT AL 400 system, Release DB7, o r T elrad’s DIGIT AL 100 0 system, Release LB 7, as of July , 1999. T elrad re serves the ri g ht to modify the equipment and the so f[...]

  • Page 5

    iii CONTENTS ABOUT YO UR AVANTI TELEP HONE ...... ................... .................... ... 1 TELEPHO NE SET BU TTONS .................. ............. ................... .......... 1 DISTINCTIVE RING ING .............. ...... ............. ....... ...... ....... ...... ....... ... 6 MUTE .... .................... ................... ...........[...]

  • Page 6

    iv Figure 1 Avanti 3015 set fac eplate 3015_3000txt.book Page iv Wednesday, August 4, 1999 11:13 AM[...]

  • Page 7

    v Figure 2 Avanti 3000 set fac eplate 3015_3000txt.book Page v Wednesday, August 4, 1999 11:13 AM[...]

  • Page 8

    Avanti 3015 and Avanti 3000 sets 1 ABOUT YOU R A V ANTI TELEPHONE The A vanti 30 00 set a nd the A vanti 3015 set are equipped with on ho ok dia lin g and hot dial pa d capa bility , wh ich enable you to di al or o perate any f eature by pressi n g the dial pad butt ons. On ly when y ou spea k it is ne cessary to lift the hand set. NOTE This g uide[...]

  • Page 9

    2 Avanti 3015 a nd Avanti 3000 sets The tele phone sets’ p ro g rammab le buttons ha ve dual-c olor li g ht indi cators. The color and flash rate of the indica tors show t he st at us of the pro g ramme d line, f eature o r exten- sion. In g enera l, red indica tes non-a vailabi lity (f or exam ple, a busy line); g reen indi cates that you are us[...]

  • Page 10

    Avanti 3015 and Avanti 3000 sets 3 [SPEED DIAL/PROGRAM] This but ton is used for spee d dialin g and for pro g rammin g various featu res. [REDIAL/P AUSE ] This butt ons lets yo u automati cally re dial the last outsi de number you dial ed, after f irst access in g an outs ide line. Pressin g this bu tton wh ile diali n g on an exter nal li ne inse[...]

  • Page 11

    4 Avanti 3015 a nd Avanti 3000 sets [MSG] This button is used to se nd messa g es to othe r extensions and to re ply to m essa g es left a t your ext ension. [DND] This butt on activates a nd deactiva tes Do Not Disturb. [MUTE] This butt on disab les/enabl es your tel ephone micropho ne. [SPKR] For hand sfr ee o pe rat ion , pr es s [ SPKR] ins tea[...]

  • Page 12

    Avanti 3015 and Avanti 3000 sets 5 Man y of the inst ru ction s offer a nu mber of options, one of whic h is pre ssin g a DN button . If your tele ph one se t is not pro g rammed with DN buttons , choose one o f the other op tions, or skip the s tep of press i n g the DN bu tton. Some of the featu res operat e sli g htly di fferently on a tel ephon[...]

  • Page 13

    6 Avanti 3015 a nd Avanti 3000 sets DISTINCTIVE RINGING Y o u can pro g ram tel ephone sets loca ted close to each other w ith distin ctive rin g s, to enab le you to ide ntify which teleph one is rin g in g . Nine dif ferent rin g s are ava ilable. T o change the ring for your telephone set 1. Press [* ] and [#] simultaneously . 2. Press one of th[...]

  • Page 14

    Avanti 3015 and Avanti 3000 sets 7 MUTE If you wa nt to talk t o someone in your of fice durin g a call, without t he connected pa rty hear in g , yo u can di sable the handset or tele phone se t microph one. T o enable or disable the microphone (MUTE) • Press [MU TE] durin g a conve rsation. T o enable or disable the handse t microphone (HANDSET[...]

  • Page 15

    8 Avanti 3015 a nd Avanti 3000 sets HOT DIALP AD The hot d ialpad e nables you t o dial and acti vate feat ures without liftin g the handset o r pressin g [SPKR] first. NOTE The in structio ns in th is g uide assume that y ou have hot dialp ad capability . 3015_3000txt.book Page 8 Wednesday, August 4, 1999 11:13 AM[...]

  • Page 16

    Avanti 3015 and Avanti 3000 sets 9 INTERNAL CALLS T o place a non-ringing call 1. Dial th e extension number . When th e called party answers: 2. Lift the ha ndset to talk. T o place a ringing call 1. Dial the T ONE access cod e [1] . 2. Dial th e extension number . If the extension you called is busy (CALL BACK) When yo u dial an extensio n and he[...]

  • Page 17

    10 Avanti 3015 a nd Avanti 3000 sets BARGE INTO A CO NVERSA TION Depen din g on system pro g ramm in g , you ma y be able to break int o another conve rsation. When yo u dial an extensio n and hear busy tone : 1. Press [FEA TUR E] . 2. Dial the BARGE IN access code ( [2][4] ). A warnin g tone is heard b y all part ies, depen din g on system pro g r[...]

  • Page 18

    Avanti 3015 and Avanti 3000 sets 11 ANSWERING CALLS When you rece ive a call an indicato r flashes g reen on a teleph one set th at is pr o g ram med with DN butto ns . Y ou usually a lso hear a r in g , unle ss your set has be en pro- g rammed n ot to rin g . T o answer a ringing or flashing call • Pick up t he handse t or • Press the flash in[...]

  • Page 19

    12 Avanti 3015 a nd Avanti 3000 sets T o return to the firs t ca ll 1. Press [H OLD] . 2. Press the flashin g DN but ton. or 1. Press [PICK UP] . 2. Press [H OLD] . NOTE If your t elephone does not have DN buttons, yo u cannot pu t an internal cal l on hol d. Thi s means that you ca nnot a nswer a nother a rrivin g internal call without disconn ect[...]

  • Page 20

    Avanti 3015 and Avanti 3000 sets 13 OUTSIDE CALLS Outside calls may b e placed by acce ssin g an outsi de line (or g roup) or usin g the Lea st Cost Routin g (LCR) feat ure. When th e instructions tell you to access an outside lin e, you may: • Dial an o utsid e line or outsid e line g roup nu mber; • Press an outside line or ou tside lin e g r[...]

  • Page 21

    14 Avanti 3015 a nd Avanti 3000 sets T o dial the number saved 1. Access an ou tside line. 2. Press [FEATURE] . 3. Dial the SA VE/REPEA T access code ( [7][7] ). AUTOMA TIC REDIAL If you di al an outs ide number an d hear b usy tone you ca n have the system re dial the numb er several times, at pre- define d interval s. When yo u hear busy t one: ?[...]

  • Page 22

    Avanti 3015 and Avanti 3000 sets 15 When an outsid e line becomes a vailable, the system rin g s your exte nsion. Then : 3. Lift the handset. 4. Listen fo r out side dial tone a nd dial th e d esir ed n umb er . T o cancel trunk queue 1. Dial the CANCEL cod e [#] . 2. Press [FEA TURE] . 3. Dial the CALL BACK/QUEUE access code ( [2 ][2] ). 4. Han g [...]

  • Page 23

    16 Avanti 3015 a nd Avanti 3000 sets OBT AINING SPE CIAL SERVI CES VIA LINES DEFINED AS BEHIND AN EXCHANGE (CENTR EX OR P BX) Y ou ma y be able t o access special s ervices prov ided by a CENTREX or PBX exchan g e. T o access services while connected to the outside line 1. Press [FEA TUR E] . 2. Press [FLASH] . 3015_3000txt.book Page 16 Wednesday, [...]

  • Page 24

    Avanti 3015 and Avanti 3000 sets 17 HOLD There are two types of ho ld: • Exclusive hold: the cal l can be re trieved o nly from your extensio n. • Inclusive hold: the call can also be retrieved by other sets wi th a b utton for tha t appe aran ce. Y ou cannot transf er a call that is on hold . When y ou place a call on hold, y o u autom atica l[...]

  • Page 25

    18 Avanti 3015 a nd Avanti 3000 sets TRANSFERRING CALLS Y ou can transfer a call to another extensio n: 1. Press [TRANSFER] . 2. Dial th e extension number . 3. Announce the cal l when th e other party answer s and then han g -up. T o retr i eve a tr ansf er red cal l If you h ave n ot yet hu n g up and t he other part y has not yet answered the tr[...]

  • Page 26

    Avanti 3015 and Avanti 3000 sets 19 CONFERENCE CALLS A total of ei g ht par ties, any of whic h may be on outside lines, can parti cip ate in a confe rence . T o establish a conference 1. Make the first call. 2. Press [CONFERENCE] . 3. Make the next ca ll. After the call is an swe r ed: 4. Press [CONFERENCE] a g ain. 5. Repeat steps 2 thro u g h 4 [...]

  • Page 27

    20 Avanti 3015 a nd Avanti 3000 sets PICKUP Y ou can a nswer a call at anothe r extens ion, wit hout leav in g your de sk. T o pick up a call on hold or ringing at another extension 1. Press [PICK UP] . 2. Dial the number of the extension at wh ich the call is rin g in g or on hold. T o pick up a call ringing in your pickup group • Press a M EMOR[...]

  • Page 28

    Avanti 3015 and Avanti 3000 sets 21 MESSAGES If after dialin g an ext ensio n, th ere is n o an swer o r yo u he ar busy tone , you can send a basic messa g e or a mes sa g e from a predefin ed list, w hich ap pears on th e display o f the extensio n you call ed. When yo u send a basic me ssa g e, displa y telephones sh ow “ CALL ” follo wed by[...]

  • Page 29

    22 Avanti 3015 a nd Avanti 3000 sets DO NOT DISTURB (DND) If you do not want ca lls to rin g at your teleph one, t empo- rarily , you ca n activat e the DND featur e. NOTE If your telepho ne set is not pro g rammed with DN buttons, th e DND indication is sli g htly di fferent. If the [DND] button flas hes red, this indi cates that your set is pro g[...]

  • Page 30

    Avanti 3015 and Avanti 3000 sets 23 DND MESSAGES Y ou can select a p redefine d messa g e that appears on the displa y of tele phones th at call you r extensio n, while i t is in DND mo de. Y ou can also ask t he System Administra tor to pro g ram addi tional m essa g es. T o program a DND message 1. Press [F EA TURE] . 2. Press [PROGRAM] . 3. Pres[...]

  • Page 31

    24 Avanti 3015 a nd Avanti 3000 sets FOR W AR DING CALLS Y ou may pro g ram your teleph one set to forward your calls to anoth er extensio n. T o program call forwarding 1. If your se t does no t have DN button s, skip to step 2. I f y ou want t o pro g ram forw ard in g for a spe cific DN, first press the desire d DN button. If you wa nt the calls[...]

  • Page 32

    Avanti 3015 and Avanti 3000 sets 25 5. Enter th e new d estinatio n to which you want your cal ls for warde d. NO TE Inste ad of di alin g the exte nsion num ber , you may pres s a MEMOR Y button pr o g rammed with an extensio n number (for internal calls o nly) - or press a SPEED DIAL button (or press [SPEED DIAL] and dial a SPEE D DIAL me mory bi[...]

  • Page 33

    26 Avanti 3015 a nd Avanti 3000 sets CANCELING CALL FORW ARD TO ME If anothe r set h as pro g rammed your telep hone set a s its for wardi n g destina tion and you do not wish to be distur bed by those ca lls, you can canc el your status as a call for- wardin g destinatio n. T o cancel Call Forw a rd to me 1. P re ss the CANCE L code [#]. 2. Press [...]

  • Page 34

    Avanti 3015 and Avanti 3000 sets 27 ABBREVIA TED DIALING This section de scribes several ways of ab breviatin g dial- in g . Save /Repea t and Re dial a r e descr ibe d in Out side Calls, above. SPEED DIAL Speed dial s h orte ns th e proce dure of diali n g outsi de num- bers by usi n g speed di al bu tto ns an d speed dial memor ies (called “ bi[...]

  • Page 35

    28 Avanti 3015 a nd Avanti 3000 sets MEMOR Y BUTTO NS Memory bu ttons are used for one-pre ss dialin g of exten- sions and f eature access code s. T o dial with a MEMOR Y button • Press the pro g ramm ed but ton . T o program a MEMOR Y butt on 1. Press [F E A TURE ]. 2. Press [PROGRAM] . 3. Press the MEMOR Y button to b e pro g rammed . 4. Dial t[...]

  • Page 36

    Avanti 3015 and Avanti 3000 sets 29 ALARM Y our tel ephone ca n sound an alarm rin g at a pr e- pro- g rammed time . T o program an alarm time 1. Press [FEA TUR E] . 2. Dial the TIME ALA RM access code ( [8][2] ). 3. Dial the fou r-di g it alarm time (HH:MM) usin g the 24 hour fo rmat ( e. g . 1530 for 3: 30 pm) . 4. Han g up. T o cance l the alar [...]

  • Page 37

    30 Avanti 3015 a nd Avanti 3000 sets TELEPHONE LOCK Y ou can prevent peo ple from makin g outside calls from your tele phone. T o lock your telephone 1. Dial the LOCK access code. 2. Dial yo ur Execu tive Credit Cod e (see your System Admin i st rator). 3. Han g up. The tele phone l ock dialin g restricti ons are in effe ct. The [LOCK] button , if [...]

  • Page 38

    Avanti 3015 and Avanti 3000 sets 31 DOOR UNIT Y our system may have a door unit eq uipped with an inter- com an d electr ic door latch. Wh en a vis itor pr esses the doorbell, up to four system ex tensions rin g . When the door bell rings If your telephone is ringing: • Press [SPKR] or lift the handset. If anothe r extensi on is ri n g in g : •[...]

  • Page 39

    32 Avanti 3015 a nd Avanti 3000 sets NOTE P AD Y ou can save a number of up to 16 di g its durin g a call. 1. Press [F E A TURE ]. 2. Press [PROGRAM] twi ce. 3. Dial a n ava ila bl e spe ed d i al mem o ry cod e ( thr ee d i g its) or pr ess an ava ilabl e SPEED DI AL but ton. 4. E nter up to 16 di g its. 5. Press [PROGRAM] . T o dial the number sa[...]

  • Page 40

    Avanti 3015 and Avanti 3000 sets 33 ADV A NCED FEA TURES This secti on lists som e advanc ed featur es which you can activate from you r telephone . Details concernin g the oper- ation o f these feature s can be f ound in the DIGIT AL Sys- tems Operatin g Instructions man ual. • Accoun t code (vol untary , remin der , forced); •A n s w e r i n [...]

  • Page 41

    34 Avanti 3015 a nd Avanti 3000 sets FEA TURE CODES Features can be activated by pr essin g the [FEA TURE] but- ton and then di alin g a feat ure access cod e. The defau lt featu re codes (se e next pa g e) reflect the fea- ture initials, usin g the le tters on t he dialp ad button s. For exam ple: T o ac ce ss Ba rge In •P r e s s [FE A TURE ] f[...]

  • Page 42

    Avanti 3015 and Avanti 3000 sets 35 Feature codes Feature name Abbreviation Acce ss method ACCOUNT CODE A T [FEA T URE][ 2][8] ACD LOGIN (1) - - ACD LOGOUT (1) - - ALL/GROUP - [*] A TTENDANT - [0] BACKGROUND MUSIC 1 BM [FEA T URE][ 2][6] BACKGROUND MUSIC 2-4 (1) (3) - - BARGE IN BI [FEA T URE][ 2][4] CALL ACCOUNT MONITOR (1 ) - - CALLBACK/QUEUE CB [...]

  • Page 43

    36 Avanti 3015 a nd Avanti 3000 sets MEET ME P AGE MM [FEA T URE][ 6][6] MESSAGE ME [FEA TURE][6] [3] NIGHT SER VICE (1) - - P AGE - INTERNAL 1 throu g h 8 I1 throu g h I8 [FEA T URE][4][1] through [4][8 ] P AGE - EXTERNAL 1 throu g h 8 (1) X1 throu g h X8 - PICKUP PU [FEA T URE][ 7][8] PROGRAM PM [FEA T URE][ 7][6] REDIAL RL [FEA T URE][ 7][5] SA [...]

  • Page 44

    Avanti 3015 and Avanti 3000 sets 37 DND mess ages Message number Defaul t message Upda ted messag e 01 BE BACK SOON 02 BE BACK A T * * : * * (1) 03 BE BACK ON * * - * * (1) 04 OUT UNTIL * * : * * (1) 05 OUT FOR THE DA Y 06 OUT OF OFFICE 07 O UT OF TOWN 08 OUT ON A CALL 09 OUT FOR LUNCH 10 ON V ACA TION 1 1 ON A TRIP 12 ON BREAK 13 A WA Y FROM DESK [...]

  • Page 45

    38 Avanti 3015 a nd Avanti 3000 sets Syst em me ssag es ( 1 ) When edi t in g mess a g es, ent er di g its in plac e of the aster i sks. ( 2 ) Messa g es 22 to 30 are to be d efined b y the cus tomer . Message number Default me ssage Updated message 01 CALL_ (B asic me ssa g e) 02 C ALL * * * * * (1) 03 CALL HOME 04 C ALL ME 05 GONE OU T 06 READ MA[...]

  • Page 46

    Avanti 3015 and Avanti 3000 sets 39 Y our speed dial codes Name Number Code 3015_3000txt.book Page 39 Wednesday, August 4, 1999 11: 13 AM[...]