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Cisco Systems 10200 manuel d'utilisation

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Un bon manuel d’utilisation

Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Cisco Systems 10200. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Cisco Systems 10200 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Cisco Systems 10200 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Cisco Systems 10200 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Cisco Systems 10200
- nom du fabricant et année de fabrication Cisco Systems 10200
- instructions d'utilisation, de réglage et d’entretien de l'équipement Cisco Systems 10200
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Cisco Systems 10200 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Cisco Systems 10200 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Cisco Systems en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Cisco Systems 10200, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Cisco Systems 10200, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Cisco Systems 10200. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco BTS 1 020 0 S of tswitc h Operations and Maintenance Guide Re lease 6.0.1 Febr uary 18, 20 1 0 Text Part Number: OL -16000-07[...]

  • Page 2

    THE SPECIFICATION S AND INFORMATION REGARDING TH E PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITH OUT NOTICE. ALL STATEMENTS , INFORMATION, AND RECOMMENDATI ONS IN THI S MANUAL ARE BE LIEVED TO BE A CCURATE BUT ARE PRESENTED WI THOUT WARRANTY OF ANY KIND, EX PRESS OR IMPLIED. USERS MUST TAKE FULL RESPO NSIBILITY FOR THEIR APPLICATION OF ANY PRO[...]

  • Page 3

    iii Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-06 CONTENTS Preface ix Introduction iii-ix CHAPTER 1 Starting and Shutting Down the BTS 1-1 Introduction 1-1 Meeting Power Require ments 1-1 Starting BTS Hardware 1-1 Shutting Down BTS Hardware 1-2 Starting BTS Software 1-2 CHAPTER 2 Managing BTS Users and Comm[...]

  • Page 4

    Contents iv Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-06 CHAPTER 3 Monitoring and Backing Up the BTS 3-1 Introduction 3-1 Detecting and Preventing BTS Congestion 3-1 Monitoring BTS Hardware 3-1 Checking BTS System Health 3-2 Using BTS System-Health Reports 3-3 Checking BTS System Time 3-4 Checking the OS L[...]

  • Page 5

    Contents v Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-06 LAF Alarm Information 3-29 Moving Core Files 3-29 CHAPTER 4 Operating the BTS 4-1 Introduction 4-1 Managing Subscribers 4-2 Viewing Calls 4-6 Using Status and Control Commands 4-7 Using Show and Change Commmands 4-9 Using ERAC Commands 4-9 Managing Tr[...]

  • Page 6

    Contents vi Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-06 POTS Application Serv er Measurements 6-22 POTS Miscellaneous FS Measurements 6-22 POTS Class of Service FS Measurements 6-24 POTS Screen List Editing FS Measurements 6-25 POTS Customer Originated Trace FS Measu rements 6-25 POTS Automatic Callback, [...]

  • Page 7

    Contents vii Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-06 Disk I/O Usage Measurements 6-78 ENUM Measurements 6-78 Diameter Mess age Counters 6-79 Single Number Reach Counte rs 6-80 CHAPTER 7 Using the BTS SNMP Agent 7-1 Introduction 7-1 Managing User Access to the SNMP Agent 7-1 Viewing SNMP Tr ap Reports [...]

  • Page 8

    Contents viii Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-06 Feature Configuration B-10 Subscriber-Sip-Trigger-Profile B-11 Service-Id B-11 Subscriber-Service-Profile B-11 Feature Restrictions and Limitations B-11[...]

  • Page 9

    ix Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Preface Revised: February 18, 2010 , OL-16000-07 Introduction This document is t he Operation s and Maintenance Guide for the Cisco BTS 10200 Softswitch, Release 6.0.1. Organization This guide has the f ollow ing chapters: • Chapter 1, “Starting and Shut [...]

  • Page 10

    x Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Preface Introduction Document Change History This table pro vides the re vision history for the Cisco BTS 10200 Softswitc h Operati ons and Maintenance Guide, Release 6.0.x . Obtaining Documentation and Submitting a Service Request For info rmation on obtainin[...]

  • Page 11

    xi Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Preface Introduction Subscribe to the What’ s New in Cisco Pr oduct Documentation as a Really Simple Syndication (RSS) feed and set content to be deliv ered directly to your deskto p using a reader applicatio n. The RSS feeds are a free service and Cisco cu[...]

  • Page 12

    xii Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Preface Introduction[...]

  • Page 13

    CH A P T E R 1-1 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 1 Starting and Shutting Down the BTS Revised: February 18, 2010 , OL-16000-07 Introduction This chapter tells yo u ho w to start up and shut do wn the BTS. Meeting Power Requirements T o meet high a vai lability requirements: • Do not hav e c[...]

  • Page 14

    1-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 1 Starting and Shutting Down the BTS Shutting Down BTS Hardware Step 2 Plug in Catalyst switch routers. Step 3 Power on EMS/BDMS host s A and B . Step 4 Power on CA/FS host s A and B . Shutting Down BTS Hardware Step 1 Ensure CA side A and EM S side [...]

  • Page 15

    1-3 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 1 Starting and Shutting Down the BTS Starting BTS Software Step 4 Once all componen ts start, enter nodestat to ensure proper startup.[...]

  • Page 16

    1-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 1 Starting and Shutting Down the BTS Starting BTS Software[...]

  • Page 17

    CH A P T E R 2-1 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 2 Managing BTS Users and Commands Using EMS Revised: February 18, 2010 , OL-16000-07 Introduction This chapter describes operator interfaces to the BTS and how to manage access and users. The Element Management System (EMS) database ho lds up t[...]

  • Page 18

    2-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 2 Managing BTS Users and Commands Usin g EMS Managing Users The “ciscouser” login is a high-le v el security logi n for T A C and other B TS support person nel that restricts access to certain commands. Anyone else tr ying to execute such command[...]

  • Page 19

    2-3 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 2 Managing BTS Users a nd Commands Using EMS Managing Use rs V iewing user acti vity show ems; Changing a user change user n ame=UserABC; c ommand-level= 1; work-groups=s omegroup; Deleting a user delete user n ame=UserABC; Y ou canno t delete optiu[...]

  • Page 20

    2-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 2 Managing BTS Users and Commands Usin g EMS Managing Users Blocking an acti ve user 1. Select operation m ode: • MAINTEN ANCE—(default) for re gular maintenance • UPGRADE—for upgrades 2. block session terminal=USR1 6; Note Y o u cannot block[...]

  • Page 21

    2-5 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 2 Managing BTS Users a nd Commands Using EMS Managing Commands Note All commands should be assigned to a work-gro up. If a command is not assigned to a work-group, a user will able to e xecute that com mand, which is not recommended. Y ou can also a[...]

  • Page 22

    2-6 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 2 Managing BTS Users and Commands Usin g EMS Adapter and Us er Security Security is an important part of the BTS 10200. The BTS 10200 h as interfaces to customer premise equipment (CPE) as well as northbou nd Operations Support System (OSS) interf ac[...]

  • Page 23

    2-7 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 2 Managing BTS Users a nd Commands Using EMS Solaris OS Security and BTShard Package Solaris OS Security and BTShard Package This section details the security packages for th e B TS 10200 OS. These packages are automatically installed at in stallati[...]

  • Page 24

    2-8 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 2 Managing BTS Users and Commands Usin g EMS Solaris OS Secu rity and BTShard Pac kage • The follo w ing UNIX accounts are to be LOCKED b ut not removed from the system: lp, uucp, nuucp, nobody , listen, and any other Cisco support accounts not use[...]

  • Page 25

    2-9 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 2 Managing BTS Users a nd Commands Using EMS Solaris OS Security and BTShard Package • IP_RESPOND_TO_ECHO_BRO ADCA ST—This opti on determines wh ether to re spond to ICMP broadcast echo requests (pin g). An attacker may try to create a denial of[...]

  • Page 26

    2-10 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 2 Managing BTS Users and Commands Usin g EMS Solaris OS Secu rity and BTShard Pac kage – S88sendmail – S93cacheos.f inish – S99dtlogin Operator Interface Additional commands ha ve been added to manage the UNIX services in the BTS 10200. These [...]

  • Page 27

    2-11 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 2 Managing BTS Users a nd Commands Using EMS Solaris OS Security and BTShard Package Vulnerabilities in H.323 Message Processing During 2002 the Uni versity of Oulu Security Programming Group (OUSPG) discov ered a number of implementation-specif ic[...]

  • Page 28

    2-12 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 2 Managing BTS Users and Commands Usin g EMS Sun Microsystems Configurations Pluggable Authentication Module Support The BTS 10200 deploys a Secure Sh ell (SSH) pack age with Plugg able Authentication Module (P AM) support. The package incl udes the[...]

  • Page 29

    2-13 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 2 Managing BTS Users a nd Commands Using EMS Sun Microsystems Configurations SUNWdfb Dumb Frame Buffer de vice dri vers SYSTEM — SUNW ensqr Ensoniq ES1370/1371 /1373 Audio de vice driv er (32-bit) (Root) SYSTEM — SUNW ensqx Ensoniq ES1 370/1371[...]

  • Page 30

    2-14 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 2 Managing BTS Users and Commands Usin g EMS Solaris OS Patches Solaris OS Patches This chapter describes the BTS 1020 0 Solaris OS patches. Trace Normal Forms (TNF) Support The TNF package pro vides the Solaris tool suite with enhanced deb ugging c[...]

  • Page 31

    2-15 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 2 Managing BTS Users a nd Commands Using EMS Solaris OS Patches • SUNWtnfd—Utilities needed b y de velopers using TNF facilit ies. • SUNWtnfx—The 64-bit ut ilities needed to enable pr obe points, in the kernel an d in applications, that can[...]

  • Page 32

    2-16 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 2 Managing BTS Users and Commands Usin g EMS Solaris OS Patches • 108993-38—The SunO S 5.8: LD AP2 client, lib c, libthread and libnsl l ibraries patch. • 109326-16—The SunO S 5.8: libresolv .so.2 and in.named patch. • 110615-13—The SunO[...]

  • Page 33

    CH A P T E R 3-1 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 3 Monitoring and Backing Up the BTS Revised: February 18, 2010 , OL-16000-07 Introduction This chapter includ es ov erall BTS maintenance strate gies. Detecting and Preventing BTS Congestion When congested the BTS automatically do es the follo [...]

  • Page 34

    3-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Checking BTS System Health • Partit ions consumed: – A partition 70 percent consum ed generate s a minor alarm. – A partition 80 percent consumed gen erates a major alarm. – A partition 90 percent consumed[...]

  • Page 35

    3-3 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Checking BTS System Health Using BTS System-Health Reports The BTS allo ws you to gather data and create a report on its overall state. Use this data to find problems like hardw are failures o r traf fic con gesti[...]

  • Page 36

    3-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Checking BTS System Health Checking BTS System Time BTS clocks must be accurate to 2 s econds. Caution Do not change the date or time i n your BTS host machines while CA, FS, EMS, an d BDMS are running. Instead al[...]

  • Page 37

    3-5 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Checking BTS System Health Checking Disk Mirroring on Each Host Machine Each procedure tak es about 30 minutes. CA/FS Side A Before doing this procedure, ensure yo ur BTS platform is connected to con troller 1 or [...]

  • Page 38

    3-6 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Checking BTS System Health c0t0d0s7 0 No Okay c0t1d0s7 0 No Okay c0t0d0s0 0 No Okay c0t1d0s0 0 No Okay c0t0d0s3 0 No Okay c0t1d0s3 0 No Okay If the results dif fer synchronize the disk mirroring: <hostname>#[...]

  • Page 39

    3-7 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Checking BTS System Health Step 2 Enter <hostname># m etastat | grep c 0 . Step 3 V erify the return resu lt matc hes the foll o wing: c0t0d0s6 0 No Okay c0t1d0s6 0 No Okay c0t0d0s1 0 No Okay c0t1d0s1 0 No O[...]

  • Page 40

    3-8 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Exporting Pro visioned Data Exporting Provisioned Data The CLI Nati ve Data Expo rt feature enables the e xport of all pro visioning data f rom the BTS 10200 system by the use of a CLI command. Execut ion of the C[...]

  • Page 41

    3-9 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data ######################### add clli_code ID=ABCD1234567; ########################## ##### Add call_agent ##### ########################## add call_agent id=CA146;tsap_addr=CA146.A.1234567[...]

  • Page 42

    3-10 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Exporting Pro visioned Data ############################################# ##### Change command_throttle_threshold ##### ############################################# change command_throttle_threshold SESSION_TYPE[...]

  • Page 43

    3-11 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data – Non-Nati ve = Y/N T o generate the follo wing reports, use report d n-summary : • All DNs in NDC and EC • Thousands group in NDC and EC • Operating company number (OCN) • Sw[...]

  • Page 44

    3-12 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Exporting Pro visioned Data Creating Reports for Rural Prim ary and Intermediate Carriers This section id entifies the DN in format ion that is rep orted at th e NP A-NXX lev el when the service provid er is a co[...]

  • Page 45

    3-13 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data • The Rural Primary Carrier (U2 form) NP A-NXX report has: – NP A-NXX (input as ndc, ec) – Rate Center (read from LERG) – State (rea d from LERG) – Number of Assigned DNs – [...]

  • Page 46

    3-14 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Exporting Pro visioned Data T able 3-6 NRUF Report Data f o r Rura l Car r iers Data Groups Matching Data from the DN2SUBSCRIBER T able Assigned DNs • Individual DNs: ndc=<npa>; ec=<nxx>; DN=[0-9][0[...]

  • Page 47

    3-15 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data Backing Up the Software Image T o back up the software image do the fo llowi ng three procedures: 1. Full Databas e Auditing, pa ge 3-16 2. Checking Shared Memory , page 3-16 3. Backing[...]

  • Page 48

    3-16 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Exporting Pro visioned Data Full Database Auditing Step 1 Log in as CLI user on EMS side A. Step 2 Enter audit databas e type=full; . Step 3 Check the audit report and verify that there is no mismatch or error . [...]

  • Page 49

    3-17 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data The result should match the foll owing : All tables are OK. For detail, see ain_tiat.out Caution If the result is not“ All tables a re OK”, stop and contact Cisco T A C. From CA/FS [...]

  • Page 50

    3-18 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Exporting Pro visioned Data Caution If the result is not“ All tables are OK ”, stop and contact Cisco T A C. Backing Up the Full BTS Do this before and after software upgrades or as routine, always du ring a [...]

  • Page 51

    3-19 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data /opt/OptiCall/FSAINxxx/bin/data /opt/OptiCall/FSAINxxx/bin/logs /opt/OptiCall/FSPTCxxx/bin/data /opt/OptiCall/FSPTCxxxx/bin/logs where xxx is the instance number Step 10 Back up the sys[...]

  • Page 52

    3-20 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Exporting Pro visioned Data <hostname>#flarcreate -n <hostname> -X /tmp/excluded_dir -c /mnt/<hostname>.archive <hostname>#mv /bin/date /bin/.date <hostname>#mv /bin/date.archive /bi[...]

  • Page 53

    3-21 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data c. Optional: Enable the ora_ arch_backup.ksh process. d. Log in as oracle , or su - or acle . e. Enter crontab –e . f. Modify the crontab f ile as follows. This is on the primary EMS [...]

  • Page 54

    3-22 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Exporting Pro visioned Data Step 2 Schedule the FTP process. a. Do this on the primary and secondary EMSs: Log in as oracle , or su – or acle and enter the follo wing command: crontab –e b. Add the follo wing[...]

  • Page 55

    3-23 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Exporting Provisioned Data # su - oracle $ cd /opt/orahome/.ssh $ sftp root@priems sftp> cd /opt/orahome/.ssh sftp> get id_rsa* sftp> quit $ ls -l /opt/orahome/.ssh/id_rsa* -rw-------1 oracleorainst 1675[...]

  • Page 56

    3-24 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Archiving Your Datab ase -rw-------1 ora oragrp394 Mar 10 16:48 id_rsa.pub Step 6 Sftp the "id_rsa" and "id_rsa.pub" f iles generated in Step 1 to remote SFTP serv er /opt/orahome/.ssh directo[...]

  • Page 57

    3-25 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Archiving Your Database Step 6 Restore the Solaris “ date ” command to create the system Flash Archiv e. Enter: mv /bin/date /bin/date.orig mv /bin/.date /bin/date Step 7 Create the arc hiv e. Ente r <host[...]

  • Page 58

    3-26 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Log Archive Facility (LAF) Step 1 Log in as root on the activ e CA. Step 2 Enter m ore /etc/r esolv .conf. Note nameserver <i p address> Step 3 Enter nslookup This defaults to t he first DNS server . Step 4[...]

  • Page 59

    3-27 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Log Archive Facility (LAF) Other Capabilities This section lists the ad ditional capabilities of the LAF pro cess. • It performs disk space manageme nt when 90% of the disk space quota specified for the target [...]

  • Page 60

    3-28 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Log Archive Facility (LAF) The steps to set up the authorizat io n in external archi ve server and tu rn the LAF processes to active is listed below: Setup Non-Interactive SSH Logi n to External Archive Server No[...]

  • Page 61

    3-29 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 3 Monitoring and Backing Up the BTS Moving Core Files Adding Static Routes T o add static routes to all Cisco BTS 1 0200 syste ms, perform the following steps: Step 1 From the shell or windo w of the primary call agent, change directory to /opt/uti[...]

  • Page 62

    3-30 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 3 Mon itoring and Backing Up the BTS Moving Core Files The BTS automatically removes these core f iles wh en di sk space is critically lo w or the core file has aged beyond a maximum allo wable time. Howe ver , to ensure proper BTS performance mo ve[...]

  • Page 63

    CH A P T E R 4-1 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 4 Operating the BTS Revised: February 18, 2010 , OL-16000-07 Introduction This chapter tel ls you ho w to operate the BTS. Th is chapter assumes the follo wing are true: • Connecting compo nents hav e been correctly inst alled. • Connecting[...]

  • Page 64

    4-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 4 Ope rating the BTS Managing Subscrib ers Managing Subscribers T able 4-1 Managing Sub scr ibers T ask Sample Command Acti vati ng added subscribers control subscriber-termination id=<subscriber id>; target-state=INS; mode=FORCED; Ensure you s[...]

  • Page 65

    4-3 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 4 Operating the BTS Managing Subscribe rs Vi e w i n g subscribers voice mail indicator (VMI) status status subscriber ID=278-222-1917 Note Fo r MGCP subscr ibers only . Resetting subscribers voice mail waiting indicator (VMWI) control subscriber ID[...]

  • Page 66

    4-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 4 Ope rating the BTS Managing Subscrib ers Changing subscribers announcements Delete the changed-number entry . delete changed-number old-DN=<old-DN>; Change the status of the old DN to DISC in the dn2subscriber t able. change dn2subscriber DN=[...]

  • Page 67

    4-5 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 4 Operating the BTS Managing Subscribe rs Changing subscribers DNs Change the s ubscriber DN t o the ne w DN. change sub id=<id>; dn1=<new-DN>; CN-REFERRAL=Y; Example: change sub id=sub1; dn1=206-222-1841; CN-REFERRAL=Y; The CN-REFERRAL [...]

  • Page 68

    4-6 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 4 Ope rating the BTS Viewing Calls Viewing Calls These tasks allo ws you to vie w informat ion related to call forwarding features. If A calls B and the call is forwarded to C: • Querying A sho ws A is connected to C and prov ide C's informati[...]

  • Page 69

    4-7 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 4 Operating the BTS Using Status and Control Commands Using Status and Control Commands T able 4-3 Using Status and Con trol Comm ands T ask Sample Command V iew ing BTS system status status system; V ie wing component states status elemen t-manager[...]

  • Page 70

    4-8 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 4 Ope rating the BTS Using Status and Co ntrol Commands Changing s tates of component pairs (EMS, BDMS, CA, and FS) control call-agent id=CA146; target-state=FORCED-STANDBY-ACTIVE; Possible states: • ACTIVE_ST ANDBY • ST ANDBY_A CTIVE • N ORMAL[...]

  • Page 71

    4-9 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 4 Operating the BTS Using Show and Change Commmand s Using Show and Change Commmands Using ERAC Commands Using prepared SQL statements Extended Read Access Commands (ERA C) commands perform a complex read against the BTS data base. This SQL optimiza[...]

  • Page 72

    4-10 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 4 Ope rating the BTS Using ERAC Commands These are st andard commands and their paramet ers. Se veral are associated with BTS tables. H owe ver , se veral parameters are deri ved from multiple sources and do not map di rectly to a table. They may ha[...]

  • Page 73

    4-11 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 4 Operating the BTS Using ERAC Commands V iew ing speed dial settings b y DN This command returns a list of all speed dial telephone numbers by the specif ied DN or primary subscri ber dir ectory number . All one digit speed dial v alues ar e retur[...]

  • Page 74

    4-12 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 4 Ope rating the BTS Managing Tran sactions Managing Transactions The T ransaction Queue tracks updates to EMS data base, an d the shared memory of the CAs andFSs. Entries should remain in the transaction queue for a fe w seconds, unless an EMS, CA,[...]

  • Page 75

    4-13 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 4 Operating the BTS Scheduling Commands Scheduling Commands The Hour and Minute Command Sched uling feature allo ws you to schedule command e xecution for a specific hour and minute. Using start-time and recurrence co mmand toke ns, schedule comman[...]

  • Page 76

    4-14 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 4 Ope rating the BTS Scheduling Comman ds V ie wing scheduled commands show scheduled_command recurrence=HOURLY;key_values=720; Changing scheduled commands change scheduled_command id=3871788758088233209;recurrence=MINUTE;on_minute=19; T able 4- 6 S[...]

  • Page 77

    CH A P T E R 5-1 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 5 Managing External Resources Revised: February 18, 2010 , OL-16000-07 Introduction This chapter tells yo u how t o manage external re sources provisioned on the BTS usi ng administr ativ e (ADM) commands. External resour ce s hav e two service[...]

  • Page 78

    5-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Viewing BTS System-Wid e Status T able 5-1 Using BTSS T A T T ask Sample Command V iew ing status of entire BTS system (including components not on the same host) btsstat V iewing status of specif ic components CA btssta[...]

  • Page 79

    5-3 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Trunk Gro ups and Trunks Managing Trunk Groups and Trunks T able 5-2 Managin g T r unk Group s T ask Sample Command V ie wing TG status status trunk-grp id=2; Possible operational states: • in-service • ou[...]

  • Page 80

    5-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Managing Trun k Groups and Tr unks Resetting trunks reset trunk-termination tgn-id=13; cic=1-6; Resetting does the follo wing: • C lears all manual and blocked states • Clears active/t ransient calls on a trunk termi[...]

  • Page 81

    5-5 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Trunk Gro ups and Trunks V ie wing test menus SS7 trunks diag ss7-trunk-t ermination test= <TAB> diag ss7-trunk-t ermination test= <RETURN> ISDN trunks diag isdn-trunk- termination test =<TAB>[...]

  • Page 82

    5-6 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Managing Trun k Groups and Tr unks T esting trunks (place in MAINT state first) SS7 trunks diag ss7-trunk-termination tgn-id=103; cic=13; test=1; T est 1: SS7 MG CP Connectivity T est—tests if MGCP has access to the SS[...]

  • Page 83

    5-7 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Trunk Gro ups and Trunks If a TG or trunk command fails, it can return one of th e following generic failure reasons, as well as ones specific to the command. IDLE INS IDLE A CTV IDLE A CTIVE INCOMING INS IDLE[...]

  • Page 84

    5-8 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Managing Trun k Groups and Tr unks any Failure • Found no fai lure • TG(s) cannot be found, trunk(s) cannot be found, no TG(s) found in trunking gate way , no trunk(s) found in TG • Fail while in termination tabl e[...]

  • Page 85

    5-9 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Trunk Gro ups and Trunks T runk T ermination commands Fail ur e • The transaction could not be execut ed due to a transient error , the endpoint is unkn own, t he endpoint is not ready , endpoint does n ot h[...]

  • Page 86

    5-10 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Managing Trun k Groups and Tr unks T runk commands Fail ur e • NON-F A UL TY—Not block ed, av ailable for service. • MAINT -OOS—T runk-termination i s manually controlled OOS. • MAINT -BUSY—T runk-terminatio[...]

  • Page 87

    5-11 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Trunk Gro ups and Trunks SS7 trunk commands Fail ur e • ACT_LOC_INIT_RESET—Rese t circuit at startup. • ACT_LOC_MML_RESET—Craft reset request. • ACT_LOC_QUER Y—Circuit query . • ACT_LOC_ UPU—A[...]

  • Page 88

    5-12 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Managing Subscriber Terminations Managing Subscriber Terminations T able 5-5 Managing Sub scr iber T er minations T ask Sample Command Checking subscriber status status subscriber-termination id=ubr204_1; Possible state[...]

  • Page 89

    5-13 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Subscriber Terminations If a subscriber ter mination command fa ils, it can retu rn one of the follo wing generic failure reasons, as well as ones specific to the command. Changing subscriber termination stat[...]

  • Page 90

    5-14 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Managing Subscriber Terminations T able 5-6 Understanding Subscr iber Command Responses Command Entered Command Response Possible Conditions status or control Fail ur e • Subs criber database was no t found in shared [...]

  • Page 91

    5-15 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Subscriber Terminations Any fai lure • Found no fai lure, subscriber categ ory in valid, entity un equipped in initial state, unk nown failure reason(s) . • Subscriber(s) cannot be found, subscriber(s) st[...]

  • Page 92

    5-16 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Managing Gateways Managing Gateways T able 5-7 Managin g Gatew ays T ask Sample Command V iewing H.323 ga tew ays status h323-gw id=CHINA-1; Possible RAS states: • CCH323_RAS_ST A TE_NONE—operational state is ADMIN [...]

  • Page 93

    5-17 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Gateways If a gatew ay command fails, you might recei ve one of the following generic f ailure reasons, or one specific to the command. Changing media g ate ways status control mgw id=c5300_162; mode=forced; [...]

  • Page 94

    5-18 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Managing Other External Resources Managing Other External Resources T able 5-8 Understanding Gat eway Co mmand Responses Command Entered Command Response Possible Conditions status or control Fail ur e • Media gatew a[...]

  • Page 95

    5-19 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Managing Other E xternal Resources Sho ws all CMTS (Aggr-ID) that are n ot referred b y any Subnet. report aggr subnet=NONE; V ie wing destination point codes (DPCs) status for av ailability and congestion status dpc [...]

  • Page 96

    5-20 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Learning Externa l Resource Dependencies Learning External Resource Dependencies Ensuring billing serv er receiv es Call Detail Bloc ks (CDBs) 1. On both the primary and secondary EMS enter: CLI>show billing-acct-add[...]

  • Page 97

    5-21 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Learning External Resource Dependenc ies This table lists the admini strativ e states BTS returns. INS • OOS • MAINT • INS • UEQP MAINT • OOS • MAINT • UEQP T able 5-1 0 RGW and Subscr iber T er mination[...]

  • Page 98

    5-22 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Learning Externa l Resource Dependencies Note If a call termination at tempt is made on a terminatio n for which gate wa y is unreach able, the termin ation status will be updated as un reachable even if MGW keepaliv e [...]

  • Page 99

    5-23 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Learning External Resource Dependenc ies UNREA CHABLE • The termination is unreachable. • This oc curs when MG W K EEP ALIVE declares an MGW unreacha ble. • This changes to A CTIVE when MG W KEEP ALIVE detects a[...]

  • Page 100

    5-24 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Learning Externa l Resource Dependencies Source Token Figure 5-1 Administr ative and Operat ional Maintenance States f or MGW 52077 P_INS (MGW) MGW = NP MGW = OOS MGW = INS P_MNT (MGW) P_INS (MGW) Add (MGW) Del (MGW) DI[...]

  • Page 101

    5-25 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Learning External Resource Dependenc ies Figure 5-2 Administr ative and Operational Ma int e nance States for Residential Gat eways 69855 If SL = UEQP Del (SL) RGW = INS SL = NP/OOS/MNT/INS P_OOS (SL) If SL = UEQP SL=[...]

  • Page 102

    5-26 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Learning Externa l Resource Dependencies Figure 5-3 ISDN Administrative and Oper ationa l Maintenance St ates f or a T r unking Gatew ay 52079 P_OOS = Place out of service P_INS = Place in service P_MNT = Place maintena[...]

  • Page 103

    5-27 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Learning External Resource Dependenc ies 52079 P_OOS = Place out of service P_INS = Place in service P_MNT = Place maintenance NP = Not provisioned if TGP = OOS del (TGP) TGP = OOS TGW = OOS TGP = NP/OOS TRK = NP/OOS [...]

  • Page 104

    5-28 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources GigE Support GigE Support The purpose of implementing the GigE Support Feature pro visioning is to increase the bandwidth between the net work switches and th e Cisco BTS 10200 from 100 Mbps to 1000 Mbps. This section d[...]

  • Page 105

    5-29 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 5 Managing Exte rnal Resources Provisioning the GigE In terface shut no shut Step 5 Sav e the switch conf iguration. Step 6 Reboot the Cisco BTS 10200 host using the shutdown -g0 -y -i6 command. W e recommend that you ex ecute the shutdown command [...]

  • Page 106

    5-30 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 5 Managing External Resources Provisioning the GigE Interface[...]

  • Page 107

    CH A P T E R 6-1 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 6 Using BTS Measurements Revised: February 18, 2010 , OL-16000-07 Introduction This chapter describes BTS traff ic measurements and tells you how to use them. BTS does the follo wing: • Collects statistics i n 5-, 15-, 30-, or 60-minut e inte[...]

  • Page 108

    6-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types SIP_TO T AL_INCOMING_MSG and SIP_TO T AL_SUCCESS_INCOMING_MSG Learning the Measurement Types These tables list the dif ferent m easurement types the BTS collects. ISDN Measurements T able 6-1 [...]

  • Page 109

    6-3 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types ISDN_CALL_PR O CEED_RX ISDN CALL PR OCEED messages received. ISDN_CALL_PR OCEED_TX ISDN CALL PR OCEED messa ges sent from the reporting CA. ISDN_CONG_CNTL_TX ISDN Congestion Contro l messages[...]

  • Page 110

    6-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types ISDN_SETUP_A CK_RX ISDN SETUP A CK messages recei ved. ISDN_SETUP_A CK_TX ISDN SETUP A CK me ssages sent from the reporting CA. ISDN_SETUP_RX ISDN SETUP messages receiv ed. ISDN_SETUP_TX ISDN [...]

  • Page 111

    6-5 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types Call Processing Measurements T able 6-3 Call Processing Measur ements Measurement Description (* = rapid count could mean a potential problem in the sy stem) CALLP_ NCT_TEST_F AIL Unsuccessfu[...]

  • Page 112

    6-6 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types CALLP_H323_TERM_A TTM P T ermina ting H323 call attempts. CALLP_H323_TERM_F AIL T erminating H323 call attempts that fa iled. CALLP_INTERLA_AB AND Interlata call origination att empts abandone[...]

  • Page 113

    6-7 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types CALLP_LNP_SND_MISR OUTED_ POR TED Misrouted calls to a p orted numb er detected after an LNP query . CALLP_LNP_SND_MISR OUTED_ POR TED Misrouted calls to a ported number detect ed after an LN[...]

  • Page 114

    6-8 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types CALLP_MGCP_SS7_CALL Successfully completed calls from an MGCP orig inator to an SS7 terminator . CALLP_MGCP_TERM_A TTMP MGCP terminat ing call attempts. CALLP_MGCP_TERM_F AIL MGCP terminatin g[...]

  • Page 115

    6-9 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types CALLP_OHD_DIAL TONE_TIMEO UT T imes the of f hook delay trigger timed out. CALLP_OLM _ A CCEPT Calls accepte d by OLM. CALLP_OLM _ A CCEPT_MCL0 Calls accepted by OLM at MCL0. CALLP_OLM _ A CC[...]

  • Page 116

    6-10 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types CALLP_SIP_ORIG_CA LL_NO T_A NS This counter is pegged when the incoming call is not answered by the called party . CALLP_SIP_ORIG_END_USR _BU SY This counter is pegged when the incoming call [...]

  • Page 117

    6-11 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types CALLP_SS7_TERM_A TTM P SS7 te rminating call attempt s. CALLP_SS7_TERM_F AIL SS7 terminating call attempts that f ailed. CALLP_T38_F AX_MEDIA_SETUP _F AIL Unsuccessful T .38 media connection[...]

  • Page 118

    6-12 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types MGCP Adapter Measurements T able 6-4 MGCP Adapt er Measurements Measurement Description (* = rapid count could mean a potential problem i n the sy stem) MGCP_A UCX_A CK_RX A UCX A CK (Audit C[...]

  • Page 119

    6-13 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types DQoS Measurements SIP Measurements This table lists measurements for th e Session Initiation Protocol (SIP). These are common to se veral reporting types: SIM, AIN-SVC, PO TS-MISC, and SIA. [...]

  • Page 120

    6-14 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types SIS_7xx_RX 7xx class (RESER V ED) messa ges the reporting CA or FS receiv ed. SIS_7xx_TX 7xx class (RESER VED) messages the reporting CA or FS sent. SIS_A C K_RX SIP A C K messages the report[...]

  • Page 121

    6-15 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SIS_SUBSCRIBE_TX SIP SUBSCRIBE messa ges the reporting CA or FS sent . SIS_T1_TIMER_EXPIRED SIP T1 T imer expirations that occurred on the reporting CA or FS recei ved over the collection in[...]

  • Page 122

    6-16 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types Service Interaction Manager Measurements POTS Local FS Measurements T able 6- 7 Service Int eracti on Manag er Measur ements Measurement Description (* = rapid count could mean a potential pr[...]

  • Page 123

    6-17 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types PO TS_CCW_LENGTH Subscriber -seconds that Cancel Call W AITING was acti ve on the repo rting FS. PO TS_CCW_REJECT_BY_CCW Cancel Call W aiting attempts reject ed due to Call W aiting not alr [...]

  • Page 124

    6-18 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types PO TS_CFU_A CT_ANSWERED Call Fo rward Uncondition al acti v ation attempts answered by the called party on the reporting FS. PO TS_CFU_A CT_A TTMP Call Forward Uncon ditional acti vation atte[...]

  • Page 125

    6-19 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types PO TS_CW_A TTMP Call W aiting service instance at tempts on the reporting FS. PO TS _CW_NOT_ANSWERED Call W a iting service in stance attempts n ot answered by the called p arty on the repor[...]

  • Page 126

    6-20 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types PO TS_EXT _CN A M_QUER Y CN AM translation queries that resu lted in an extern al query to a network database attempted on the reporting F S. PO TS_EXT_CNAM_Q UER Y_SUCC CN AM translation que[...]

  • Page 127

    6-21 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types PO TS_RACF_PIN_REJECT_NO_RSRC Remote Acti va tion Call Fo r ward PIN input at tempts refused due to a lack of resources on the reporting FS. PO TS_RA CF_PIN_UNCHANGE Remot e Acti v ation Cal[...]

  • Page 128

    6-22 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types POTS Application Server Measurements POTS Miscellaneous FS Measurements T able 6-9 PO TS Application Serv er Measur ements Measurement Description (* = rapid count could mean a potential prob[...]

  • Page 129

    6-23 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types PO TS_HOTV_A TTMP Succe ssful Hotline V ariab le instance attempts o n the reportin g FS. PO TS_HOTV_DEA CT_SUCC Successful Hotline V ariable deacti vati on attempts on the reportin g FS. PO[...]

  • Page 130

    6-24 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types POTS Class of Service FS Measurements T able 6-1 1 P O TS Class of Service Meas ur ements Measurement Description (* = rapid count could mean a potential problem in the sy stem) PO TS_COS_900[...]

  • Page 131

    6-25 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types POTS Screen List Editing FS Measurements POTS Customer Originated Trace FS Measurements T able 6-12 P O TS Scr een List Editin g Measur ements Measurement Description (* = rapid count could [...]

  • Page 132

    6-26 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types POTS Automatic Callback, Recall, and Call Return Measurements T able 6-14 P O TS A utomatic Callb ack, Recall, and Call Retur n Measur ements Measurement Description (* = rapid count could me[...]

  • Page 133

    6-27 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types PO TS_AR _DELA YED_PR OC Automatic Recall service activ atio n attempts that resulted in delayed connection on the reporting FS. PO TS_AR_IMMEDIA TE_PR OC Automatic Recall service acti vatio[...]

  • Page 134

    6-28 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types POTS Limited Call Duration (Prepaid/Postpai d) with RADIUS Interface to AAA Measurements POTS Call Forwarding Combination Measurements T able 6-15 P O TS Limit ed Call Dur ation (Pr epaid/P o[...]

  • Page 135

    6-29 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types AIN Services FS Measurements T able 6-17 AIN Services Measurements Measurement Description (* = rapid count could mean a potential problem in the sy stem) AINSCV_LOC_LNP_F AIL_APP Failures i[...]

  • Page 136

    6-30 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types AINSVC_LOC_8XX_ANI_BLOCK 8XX translation queries b l ocked due to ANI screening processed local ly on the reporting FS. AINSVC_LOC_8XX_DNIS_SUCC 8XX DNIS translation queries successfully proc[...]

  • Page 137

    6-31 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SCCP Protocol Measurements T able 6-18 SCCP Measurements Measurement Description (* = rapid count could mean a potential problem in the sy stem) SCCP_ NSAP_OOS_GRANT_TX Subsystem out-of-serv[...]

  • Page 138

    6-32 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types SCCP_TO T AL_LOCAL_MSG Messages intended for local subsystems on the reporting FS. SCCP_TO T AL_LONG_UD A T A_ RX Long unit data receiv ed on the reporting FS. SCCP_TO T AL_LONG_UD A T A_SVC_[...]

  • Page 139

    6-33 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types TCAP Protocol Measurements T able 6- 19 TCAP Meas ure ments Measurement Description (* = rapid count could mean a potential problem in the sy stem) TCAP_ INCORRECT_COMP_ ENCODE_TX Incorrect [...]

  • Page 140

    6-34 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types TCAP_DIALOG_CONFIRM_RX Dialog confirm messages receiv ed on the reporting FS. TCAP_DUP_INV OKE_ID_RX Duplicate in voke ids recei ved on the reporting FS . TCAP_DUP_INV OKE_ID_TX Duplicate in [...]

  • Page 141

    6-35 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types TCAP_OPEN_CONFIRM_RX O pen confirm me ssages receiv ed on the reporting FS. TCAP_OPEN_IND_RX Ope n indication messages receiv ed on the reporting FS. TCAP_OPERA TION_CONFIRM_RX Operation con[...]

  • Page 142

    6-36 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types TCAP_UNEXPECT_ERR_CODE_ TX Unexpected error codes on return -error sent b y the reporting FS. TCAP_UNEXPECT_LINK_ OPER_RX Unexpected l ink operations recei ved on the reporting FS. TCAP_UNEXP[...]

  • Page 143

    6-37 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SUA Measurements T able 6-20 SU A Measur ements Measurement Description (* = rapid count could mean a potential problem in the sy stem) SU A_ACTIVE_A CK_RX A CTIVE Acknowledges recei ved on [...]

  • Page 144

    6-38 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types SU A _PR OT OCOL_ERR Protocol errors on the rep orting signali ng gatew ay process. SU A_R OUTING_CONTEXT_ERR Rout ing conte xt errors on the rep orting signaling g ate way process. SU A _SCO[...]

  • Page 145

    6-39 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types M3UA Protocol Measurements T able 6-21 M3U A Measur ements Measurement Description (* = rapid count could mean a potential probl em in the sy stem) M3U A_A CTIVE_ACK_RX A CTIVE Acknowledges [...]

  • Page 146

    6-40 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types M3U A_R OUTING_CONTEXT_ERR Routing context error s on the reporting signaling ga tew ay process. M3U A_SCON_RX SCONs receiv ed on the reporti ng signaling gateway process. M3U A_SCON_TX SCONs[...]

  • Page 147

    6-41 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SCTP Measurements T able 6-22 SCTP Measur ements Measurement Description (* = rapid count could mean a potential problem i n the sy stem) SCTP_ASSOC_COMM_LOST T imes the SCTP association com[...]

  • Page 148

    6-42 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types SCTP_INV ALID_P ARAM_ ERR_RX T imes an SCTP peer reported that it rece i ved an INIT or INIT A CK chunk containing one o r more mandatory parame ters set to an in valid v alue on the reportin[...]

  • Page 149

    6-43 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SCTP_UNRECOG_CHUN K_ERR_RX T imes an SCTP peer reported that it r ecei ved a chunk that it could not understand on the reporting sctp associati on. SCTP_UNRECOG_P ARAM_ERR_RX T ime s an SCTP[...]

  • Page 150

    6-44 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types IUA Measurements T able 6- 23 IU A Measur ements Measurement Description IU A_ACTIVE_A CK_RX ASP_A C TIVE_A CK messages receiv ed on the reporting SCTP associat ion. IU A_ACTI VE_TX ASP_A CTI[...]

  • Page 151

    6-45 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types IU A_M SG_O THER_ ERR Other message errors on the reporting SCTP associat ion. IU A_MSG_TYPE_ERR Unsupported message type er rors on the reporting SCTP association. IU A_N O_MEMOR Y_ERR No m[...]

  • Page 152

    6-46 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types ISUP Measurements I T able 6-24 ISUP Pr otoc ol Measur ements ISUP_ABNORMAL_REL_RX Release messa ges recei ved with a cause other th an NORMAL on the reporting trunk group. ISUP_ABNORMAL_REL_[...]

  • Page 153

    6-47 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types ISUP_CO T_TX C ontinuity messag es sent on the re porting trunk group. ISUP_CPG_RX C all Progress messages re cei ved on the reporting trunk group. ISUP_CPG_TX Call Progress messages sent on[...]

  • Page 154

    6-48 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types ISUP_IAM_RX Initial Address messages recei ved on th e reporting trunk group. ISUP_IAM_TX Initial Address messages sent on the reporti ng trunk group. ISUP_IDR_RX ID Request messages receiv e[...]

  • Page 155

    6-49 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types The follo wing table illustrates the messag e measurements applicable to a gi ven ISUP v ariant, the total message, abnormal release, une xpected and unrecognized message measurements that a[...]

  • Page 156

    6-50 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types CGU A X X X X X X X X X X X X CON X X X X X X X X X X X C O T X XX X X X X XX X X X C P G X XX X X X X XX X X X CQM X X X CQR X X X CRA X CRM X CRG X CVR X CVT X EXM X FA A XX X X FA C X X X [...]

  • Page 157

    6-51 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types UBL X X X X X X X X X X X UCIC X X X X UP A XX X UPT XX X USR X X X X X T able 6- 25 Messag e Measur ements Applic able t o ISUP V ar iants (continued)[...]

  • Page 158

    6-52 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types ISUP (ANSI) Measurements T able 6- 26 ISUP (ANSI) M easur ements Measurement Description (* = rapid count could mean a potential problem in the sy stem) SGA_ABNORMAL_REL_RX RELs receiv ed wit[...]

  • Page 159

    6-53 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SGA_CVR_TX CVR messages sent on the reportin g trunk group. SGA_CVT_RX CVT messages recei ved on the reporting trunk group. SGA_CVT_TX CVT m essages sent on the reporting tru nk group. SGA_E[...]

  • Page 160

    6-54 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types SGA_UB A_RX UB A messages receiv ed on the reporting tr unk group. SGA_UBA_TX UBA messages sent on the reporting t runk group. SGA_UBL_RX UBL messages recei ved on the repor ting trunk group.[...]

  • Page 161

    6-55 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types ISUP (France) Measurements ISUP (Poland) Measurements ISUP (ITU-China) Measurements T able 6- 27 ISUP (F rance) Mea sur ements Measurement Description (* = rapid count could mean a potential[...]

  • Page 162

    6-56 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types SGA_CGB A_RX CGBA message s receiv ed on the reporting trunk group. SGA_CGB A_TX CGB A messages sent on the reporting t runk group. SGA_CGU_RX CGU messages recei ved on the reporting trun k g[...]

  • Page 163

    6-57 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SGA_SUS_TX SUS messag es sent on the reporting trunk gro up. SGA_UB A_RX UBA messages recei ved on the repo rting trunk group. SGA_UBA_TX UB A messages se nt on the reporti ng trunk group . [...]

  • Page 164

    6-58 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types ISUP (ITU-Mexico) Measurements T able 6- 30 ISUP (ITU-Me xico) Meas ur ements Measurement Description (* = rapid count could mean a potential problem in the sy stem) SGA_ABNOR MAL_REL_RX RELs[...]

  • Page 165

    6-59 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SGA_GRA_RX GRA messages receiv ed on the reporting trun k group. SGA_GRA_TX GRA messages sent on the reporting trunk group. SGA_GRS_RX GRS messages recei ved on the reportin g trunk group. S[...]

  • Page 166

    6-60 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types ISUP (ITU-HongKong) Measurements T able 6-31 ISUP (I TU-HongKong) Measurements Measurement Description (* = rapid count could mean a potential problem in the sy stem) SGA_ABNORMAL_REL_RX RELs[...]

  • Page 167

    6-61 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SGA_INF_RX INF messages recei ved on the reporting t runk group. SGA_INF_TX INF messages se nt on the reporti ng trunk group. SGA_INR_RX INR messages receiv ed on the re porting trun k group[...]

  • Page 168

    6-62 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types Audit Measurements SIP Interface Adapter Measurements T able 6-32 A udit Measur ements Measurement Description (* = rapid count could mean a potential problem in the sy stem) A UDIT_FS_TO T A[...]

  • Page 169

    6-63 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types SIA_MWI_NO TIFY _RX SIP Notify MWIs received from SIP subscribers. SIA_MWI_NO TIFY_TX SIP Notify MWIs sent to SIP phones. SIA_MWI_NO TIFY_TX_F AIL SIP Notify MWIs that f ailed to be sent to [...]

  • Page 170

    6-64 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types Call Detail Block Measurements T able 6- 34 Call Detail Block M easur ements Measurement Description (* = rapid count could mean a potential problem in the sy stem) BILLING_TO T AL_500 CDBs o[...]

  • Page 171

    6-65 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types BILLING_T OT AL_OP CDBs of type cut o p erator created by the reporting EMS BILLING_T OT AL_OP_ ASSIST CDBs of type operator assisted create d by the reportin g EMS BILLING_T OT AL_PCS C DBs[...]

  • Page 172

    6-66 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types Event Messaging Measurements Dynamic QoS Measurements T able 6-35 Event Messaging Measurements Measurement Description (*=rapid count could mean a potential problem in the sy stem) BILLING_EM[...]

  • Page 173

    6-67 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types PCMM Measurements SNMP Protocol Measurements T able 6-37 PCMM Measu re ments Measurement Description (*=rapid count could mean a potential problem in the sy stem) PCMM_GA TE_INFO_TX PCMM Gat[...]

  • Page 174

    6-68 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types Trunk Group Usage Measurements T able 6-39 T r unk Gr oup Usage Meas urem ents Measurement Description (*=rapid count could mean a potential problem in the sy stem) TRKGRP_401S_SENT TRKGRP_A [...]

  • Page 175

    6-69 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types TRKGRP_OUTBOUND_F AIL T imes the system tries to access an y trunk for an outbound call unsuccessfully wit hin the reporting t runk group : • In the case of a SIP trunk, this is increment [...]

  • Page 176

    6-70 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types TRKGRP_SIP_4xx_TX Number of 4xx class (REQUEST F AILURES) messages the reporting call agent transmitted on a SIP trunk group. TRKGRP_SIP_5xx_RX Number of 5xx class (SER VER F AILUR ES) messag[...]

  • Page 177

    6-71 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types Announcement Measurements H.323 Protocol Measurements T able 6-40 Announcem ent Measur ements Measurement Description (*=rapid count could mean a potential problem in the sy stem) ANM_SEASON[...]

  • Page 178

    6-72 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types H323_ALER T_TX H323 ALE R Ts transmitted H323_ALER T_F AIL H323 ALER Ts that failed. The f ailure is due to one of the follo wing scenarios: unable to send due to fu ll socket queue, unable t[...]

  • Page 179

    6-73 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types H323_NO TIFY_TX H323 NO TIFYs transmitted H323_NO TIFY_F AIL H323 NOTIFY s that failed. The fail ure is due to one of the follo wing scenarios: unable to send due to fu ll socket queue, unab[...]

  • Page 180

    6-74 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types H323_UCF_TX H323 UCFs transmitted H323_URJ_RX H323 URJs recei ved H323_URJ_TX H323 URJs tran smitted H323_BRQ_RX H323 BRQs re cei ved H323_BRQ_TX H323 BRQs transmitted H323_BCF_RX H323 BCFs r[...]

  • Page 181

    6-75 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types Call Tools Measurements AIN Tools Measurements PCT Tools Measurements T able 6-42 Call T ools Measur ements Measurement Description (*=rapid count could mean a potential problem in the sy st[...]

  • Page 182

    6-76 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types CPU Usage Measurements Memory Usage Measurements Network I/O Usage Measurements Disk Usage Measurements T able 6-45 CPU Usag e Measur ements Measurement Description (*=rapid count could mean [...]

  • Page 183

    6-77 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types DISK_USA GE_TO T AL_A V AILABLE blocks on f ile system. DISK_USA GE_TO T AL_USED used blocks. T able 6-48 Disk Usag e Measur ements Measurement Description (*=rapid count could mean a potent[...]

  • Page 184

    6-78 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types System Load Usage Measurements Disk I/O Usage Measurements ENUM Measurements T able 6-49 Syst em Load Usage Measurements Measurement Description (*=rapid count could mean a potential problem [...]

  • Page 185

    6-79 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 6 Using BTS Measur ements Learning the Measureme nt Types Diameter Message Counters The BTS 10200 keeps counters for both base Diamet er messages and Sh Diameter me ssages. Y ou can reset (clear) measurement counters for both types. T able 6-51 lis[...]

  • Page 186

    6-80 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 6 Using BTS Measu rements Learning the Measur ement Types Single Number Reach Counters T able 6-52 lists Single Number Reach counters. These co unters are ke pt on a BTS 10200 system-wide basis rather than fo r e ach subscriber . Use the report meas[...]

  • Page 187

    CH A P T E R 7-1 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 7 Using the BTS SNMP Agent Revised: February 18, 2010 , OL-16000-07 Introduction This chapter e xplains ho w to use the Simple Network Management Prot ocol (SNMP) agent. The BTS uses a SNMP agent to co mmunicate with a service provider’ s net[...]

  • Page 188

    7-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 7 Using the BTS SNMP Agent Viewing SNMP Trap Reports Viewing SNMP Trap Reports The SNMP agent sends traps to the NMS; eac h trap maps to an EMS alarm. Alarms not mapped to a specific trap map to a generic trap. T raps show you the fol lowin g, depend[...]

  • Page 189

    7-3 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 7 Using the BTS SNMP Agen t Viewing SNMP Trap Reports T able 7 -2 Receiving T rap Repor ts T ask Operation Receiving traps reports from the SNMP agent Add an entry to SNMPTRAPDEST incl uding the follo wing: • N MS IP address or hostname • Port n[...]

  • Page 190

    7-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 7 Using the BTS SNMP Agent Viewing and Mana ging BTS Components Viewing and Managing BTS Components T able 7 -3 Viewing and Managing BTS Compon ents T ask Operation V ie wing indi vidual BTS components GET/GETNEXT • Primary and secondary EMS • Pr[...]

  • Page 191

    7-5 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 7 Using the BTS SNMP Agen t Viewing and Ma naging BTS Components Changing setting s on BTS components 1. SET necessary fields ( Mode colu mn, T argetState column, etc). 2. SET on the ControlState co lumn, using 1 (commit) to change the st ate. SET ?[...]

  • Page 192

    7-6 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 7 Using the BTS SNMP Agent Querying the SNMP Ag ent Querying the SNMP Agent Enabling NMS to Query/Poll Solaris SNMP Agent The EMS runs two SNMP agents as follows: • SAD (SNMP agent adapter) • Solaris SNMP agent T able 7 -4 Querying the SNMP A gen[...]

  • Page 193

    7-7 Cisco BTS 10200 Softswitch Operations and Ma intenance Guide, Release 6.0. x OL-16000-07 Chapter 7 Using the BTS SNMP Agen t Enabling NM S to Query/Poll Solaris SN MP Agent The activ e EMS node runs the SAD process, which con v erts the BTS 10200 specif ic ev ents/alarms into SNMP traps and sends t hem to the conf igured SNMP T rap listeners or[...]

  • Page 194

    7-8 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Chapter 7 Using the BTS SNMP Agent Enabling NMS to Que ry/ Poll Solaris SNMP Agent[...]

  • Page 195

    A-1 Cisco BTS 10200 Softswitch Operations and Mainten ance Guide, Release 6.0.x OL-16000-07 APPENDIX A Feature Tones Revised: February 18, 2010 , OL-16000-07 Introduction This appendix e xplains special tones the BTS supports for subscriber an d operator features. The BTS supports these tones by sending MGCP messages to the gate ways. Tones per Fea[...]

  • Page 196

    A-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix A Feature Tones Tones per Feat ure CW CIDCW CW TONE If called party has MDN feature: primary D N matched. If called party is i n Centrex system with D ACWI: there is no e x tension for the number dialed . If called party has DRCW feat ure: calling p[...]

  • Page 197

    A-3 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix A Feature Tones Tones per Feature CFU-A CT STUTT ER TONE The subscriber has su ccessful activ ated CFU from the handset. DIAL TONE The subscriber has dialed the CFU- A CT star code , and the BTS is ready to recei ve digits for the forw ard-to DN. 1-[...]

  • Page 198

    A-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix A Feature Tones Tones per Feat ure CNDB CN AB CIDB CIDS DIAL TONE The subscriber h as dialed the star co de for the identity blocking feature, and the BTS is ready to receiv e digits for the DN to be called. COS: Account Codes CONFIRMA TION TONE The[...]

  • Page 199

    A-5 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix A Feature Tones Tones per Feature DPU STUTT ER TONE The subscriber has dialed DPU access code, and DPU access has been granted. REORDER T ONE Reorder tone is r eturned to the subscriber who i nitiated a DPU request when any of the follo wing occurs:[...]

  • Page 200

    A-6 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix A Feature Tones Tone Frequencies and Cadences Tone Frequencies and Cadences T ones are requested by the BTS and deliv ered to th e subscriber or operator by the MGW . Some MGWs can be provisioned t o play tone cadences dif f erent than the one s des[...]

  • Page 201

    A-7 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix A Feature Tones Tone Frequencies and Cadences Ta b l e A - 3 lists the maintenance tones used for continuity testing. See th e T elcordia document GR-317-CORE for addi tional details. All tones are based on information i n the follo wing: • T e lc[...]

  • Page 202

    A-8 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix A Feature Tones Tone Frequencies and Cadences[...]

  • Page 203

    B-1 Cisco BTS 10200 Softswitch Operations and Mainten ance Guide, Release 6.0.x OL-16000-07 APPENDIX B FIM/XML Revised: February 18, 2010 , OL-16000-07 This appendix describes the FIM/XML feat ure for Release 6.0.1 of the Cisco BTS 10 200 Softswitch and explains ho w to use it. This document includes the follo wing topics: • Understanding the Con[...]

  • Page 204

    B-2 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM /XML Tool Requiremen ts • Specify the precedence orde r for the external features • Define the list of features that inhibit the e xternal feature • Define error response operati ons Advantages of the FIM/XML Tool The FIM/XML tool enable[...]

  • Page 205

    B-3 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM/XML Writing an External FIM/XML File • The service provider or operator has write permis sion for the directory where the FIM/XML of fline tool is located. • The service provider or operator has read permission for all the input XML f iles[...]

  • Page 206

    B-4 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM /XML Defining Features Define Element The properties of the external feature are config ured in the Define Element. The FIM/XML tool processes the e xternal FIM/XML f ile in the Def ine Element. <define-external feature-name="TAT_1&quo[...]

  • Page 207

    B-5 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM/XML Defining Features Inhibit Others Element The Inhibit Ot hers Eleme nt tag defines the list of features that are inhibi ted wh en a giv en feature is in an Assigned or In voked state. Ta b l e 3 lists t he attributes of the Inhibit Others E[...]

  • Page 208

    B-6 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM /XML Defining Features Error The list of error elements is matched o ne by one to s ee if the error response recei ved during the external feature in vocation f alls within its specif ied range. When a match is found, th e error handling opera[...]

  • Page 209

    B-7 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM/XML Installing the FIM /XML File Using the Offline FIM/XML Tool Installing the FIM/XML File Using the Offline FIM/XML Tool Each Cisco BTS 10200 release includes an original FI M/XML f ile that is installed during system setup and upgrades . Th[...]

  • Page 210

    B-8 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM /XML Installing the FIM/XML File Using the Offline FIM/XML Tool Step 6 Run the follo wing Jav a application: java —jar fimxml.jar param1 param2 param3 param4 Where • param1 = the name of the ext ernal FIM/XML file described in Step 3 • p[...]

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    B-9 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM/XML FIM/XML File an d Shared iFC File FIM/XML File and Shared iFC File A Shared Initial Filter Criteria (iFC) f ile specifies all the data r equired to pro vision a ne w feature in the Element Management System (EMS). Using the shared iF C fil[...]

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    B-10 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM /XML Provisioning iFC Provisioning iFC T o enabl e the operator to provision iFC (s ) through the XML file, the service provider m ust generat e and install the n ew XML f ile (Shared iF C file). The XML file allo ws the operator to prov isio[...]

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    B-11 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM/XML Feature Restricti ons and Limitation s Subscriber-Sip-Trigger-Profile This command adds the Subscriber -Sip-T rigger-Prof ile. add subscriber-sip-trigger-profile sub-id=sub_1; fname=ABC; sip-trigger-profile-id=AS_1; Service-Id This comman[...]

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    B-12 Cisco BTS 10200 Softswitch Operations a nd Maintenance Guide, Release 6.0.x OL-16000-07 Appendix B FIM /XML Feature Restrictions and Limitations[...]