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Topcom 510 manuel d'utilisation

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Les règles imposent au revendeur l'obligation de fournir à l'acheteur, avec des marchandises, le manuel d’utilisation Topcom 510. Le manque du manuel d’utilisation ou les informations incorrectes fournies au consommateur sont à la base d'une plainte pour non-conformité du dispositif avec le contrat. Conformément à la loi, l’inclusion du manuel d’utilisation sous une forme autre que le papier est autorisée, ce qui est souvent utilisé récemment, en incluant la forme graphique ou électronique du manuel Topcom 510 ou les vidéos d'instruction pour les utilisateurs. La condition est son caractère lisible et compréhensible.

Qu'est ce que le manuel d’utilisation?

Le mot vient du latin "Instructio", à savoir organiser. Ainsi, le manuel d’utilisation Topcom 510 décrit les étapes de la procédure. Le but du manuel d’utilisation est d’instruire, de faciliter le démarrage, l'utilisation de l'équipement ou l'exécution des actions spécifiques. Le manuel d’utilisation est une collection d'informations sur l'objet/service, une indice.

Malheureusement, peu d'utilisateurs prennent le temps de lire le manuel d’utilisation, et un bon manuel permet non seulement d’apprendre à connaître un certain nombre de fonctionnalités supplémentaires du dispositif acheté, mais aussi éviter la majorité des défaillances.

Donc, ce qui devrait contenir le manuel parfait?

Tout d'abord, le manuel d’utilisation Topcom 510 devrait contenir:
- informations sur les caractéristiques techniques du dispositif Topcom 510
- nom du fabricant et année de fabrication Topcom 510
- instructions d'utilisation, de réglage et d’entretien de l'équipement Topcom 510
- signes de sécurité et attestations confirmant la conformité avec les normes pertinentes

Pourquoi nous ne lisons pas les manuels d’utilisation?

Habituellement, cela est dû au manque de temps et de certitude quant à la fonctionnalité spécifique de l'équipement acheté. Malheureusement, la connexion et le démarrage Topcom 510 ne suffisent pas. Le manuel d’utilisation contient un certain nombre de lignes directrices concernant les fonctionnalités spécifiques, la sécurité, les méthodes d'entretien (même les moyens qui doivent être utilisés), les défauts possibles Topcom 510 et les moyens de résoudre des problèmes communs lors de l'utilisation. Enfin, le manuel contient les coordonnées du service Topcom en l'absence de l'efficacité des solutions proposées. Actuellement, les manuels d’utilisation sous la forme d'animations intéressantes et de vidéos pédagogiques qui sont meilleurs que la brochure, sont très populaires. Ce type de manuel permet à l'utilisateur de voir toute la vidéo d'instruction sans sauter les spécifications et les descriptions techniques compliquées Topcom 510, comme c’est le cas pour la version papier.

Pourquoi lire le manuel d’utilisation?

Tout d'abord, il contient la réponse sur la structure, les possibilités du dispositif Topcom 510, l'utilisation de divers accessoires et une gamme d'informations pour profiter pleinement de toutes les fonctionnalités et commodités.

Après un achat réussi de l’équipement/dispositif, prenez un moment pour vous familiariser avec toutes les parties du manuel d'utilisation Topcom 510. À l'heure actuelle, ils sont soigneusement préparés et traduits pour qu'ils soient non seulement compréhensibles pour les utilisateurs, mais pour qu’ils remplissent leur fonction de base de l'information et d’aide.

Table des matières du manuel d’utilisation

  • Page 1

    Deskmaster User Guide V2.0 HL_DM5201_GB.qxd 16-04-2003 13:24 Page 1[...]

  • Page 2

    2 Deskmaster 1 FUNCTION KEYS 6 2 DISPLA Y 7 3 GENERAL REMARKS 7 3.1 CONNECTION 7 3.2 PLACE 8 3.3 SECURITY NOTES 8 3.4 CLEANING 8 3.5 DISCONNECTING THE LINE CORD(S) FROM THE PHONE 8 4 USER INTERFACE CONCEPT 9 4.1 Language Setting 9 4.2 Operation 9 5 EST ABLISHING A PHONE CALL 10 5.1 OUTGOING CALLS 10 5.2 INCOMING CALL 11 5.3 CALL LOG 11 5.4 GROUP LI[...]

  • Page 3

    3 Deskmaster 9.1.1 Call fowarding enabled/disabled 20 9.1.2 Enter/Change Call Fowarding destination 20 9.2 PHONE BARRING 20 9.3 HOTLINE CALLS 21 9.4 CALL LOG 22 9.5 DISPLA YING THE SELECTED FEA TURES 22 9.6 DIRECT FEA TURE ACCESS 23 9.6.1 Disable function Code Display 23 10 RINGER CONFIGURA TIONS 24 10.1 QUIET FUNCTION (DO-NOT -DISTURB) 24 10.1.1 F[...]

  • Page 4

    4 Deskmaster 13.6 PROGRAMMING THE PREFIX 35 13.7 TELEPHONE RESET 36 13.8 CALLER ID DISPLA Y CONFIGURA TION (NUMBER, NAME, OFF) 36 13.9 USER TO USER SIGNALLING (UUS) 37 13.9.1 Programming UUS Messages 37 13.10 LEAST COST ROUTING (LCR FUNCTION) 37 14 DA T A INTERFACE 39 14.1 CONFIGURA TION OVERVIEW 39 14.2 EST ABLISHING INTERNET CONNECTION (WIN95 ® [...]

  • Page 5

    Deskmaster HL_DM5201_GB.qxd 16-04-2003 13:24 Page 5[...]

  • Page 6

    1 2 3 4 5 6 7 8 9 * 0 1 + - R ES C OK 6 Deskmaster 1 FUNCTION KEYS 1 Phonebook key 2 To quit an active function and return to the menu level above, to end a procedur e started or a programming sequence. 3 Selection/confirmation of the menu item offer ed in the display . 4 To go to the previous available menu item. Correction of an entry (last chara[...]

  • Page 7

    V 24 ISDN 7 Deskmaster Fr . 03 Jan 99 00:39 ISDN   1 234 2D ISPLA Y 1st Line • In idle state, date and time will be displayed. • During a connection, the number of the called party will be displayed. • In case of a function selection, the main menu will be displayed. 2nd Line • When programming, the selected function will be displayed[...]

  • Page 8

    8 Deskmaster 3.2 Place For the placement of your phone, please ensure: • Do not place the phone in an area wher e it may come into contact with water and chemicals. • Plastic support pads of the phone: The equipment has been manufactured for usage in normal envir onments. Chemical influences from the ar ea, in which you place the phone (chemica[...]

  • Page 9

    4 USER INTERF ACE CONCEPT 4.1 Selecting the language It is possible to set the display texts in differ ent languages. • Select the system parameter menu …• Select the language menu. The menu can be directly accessed using the shurtcut 261 • Confirm to enter • Scrolling : Y ou can now select the differ ent languages •P r ess OK key to co[...]

  • Page 10

    10 Deskmaster For users already familiar with the featur es of the phone, direct menu access mechanisms are pr ovided: • Each menu item (function) is displayed with a 3 digit function code in front of the function name (display of function codes can be switched off). The menu/function can be dir ectly accessed by pressing the Function key “ [...]

  • Page 11

    11 Deskmaster 5.2 Incoming Call When you use differ ent MSN numbers on an ISDN line you can program up to 3 MSN number inside the Deskmaster ISDN phone. When you get an incoming call, the Deskmaster will display on the upper -line of the display the number that is calling and on the second like the MSN number this person called. This allows the use[...]

  • Page 12

    • Hands free ON again: Keep hands fr ee pressed and r eplace handset on hook. • End connection: Press hands fr ee key . Note : W ith high background noise, no speech may be received. In this case it is better to use the handset, otherwise your calling partner might not understand you. 5.6 Preparatory Dialling The called party number can be ente[...]

  • Page 13

    13 Deskmaster 5.8 Special Dialling Procedur e The ISDN telephone supports special dialling procedur es that can be used in the ISDN network for example : CUG (closed user groups) or SUB (subadr essing). The keys * and # are used to activate these functions : • * + 4 digits = dialling with subadres • # + 2 digits between 01 and 15 = closed user [...]

  • Page 14

    14 Deskmaster 6 DIALLING WITH COMFORT 6.1 Last Number Redial Y ou can automatically redial the last manually dialed number , e.g. because the called subscriber was busy or did not answer the call. • Handset offhook or hands fr ee key pressed. •P r ess r edial key . Note : Last number redial is also possible during preparatory dialling. Memory n[...]

  • Page 15

    15 Deskmaster • SEARCHING: If a character is entered, the first entry starting with that character will be selected from the phone book and the cursor moves a step to the right. Entering the following characters, the search becomes mor e and more precise. Pr essing the RIGHT arrow key will display the next entry and switch of f the search functio[...]

  • Page 16

    • Select note. • RIGHT arrow to go to the next option. Confirm deletion with OK. • RIGHT arrow to go to the next option. Change the entry . The last empty entry will always be offer ed as “new note” until all records ar e occupied. During a connection, the phone number of the connected party may be stored in the next fr ee notebook record[...]

  • Page 17

    17 Deskmaster 7.1.2 Broker Y ou have established a second call and you want to switch between both calls: • 2nd call active, 1st call on hold. •P r ess the flash key “R” followed by ”2“. Connected to the 1st call. •P r ess the Flash key “R” followed by ”2“. Connected to the 2nd call. 7.1.3 Party Conference Y ou may connect you[...]

  • Page 18

    18 Deskmaster V .24 port • Status information of the data port or to disconnect the data connection. (only deskmaster 510/520 model) AB port • Status information of the AB port. (only deskmaster 520 model) • All connections will be broken. 7.2 Parking a connection On an ISDN bus, a call can be parked temporarily , in order to: • Resume the [...]

  • Page 19

    8 INCOMING CALL DURING A CONNECTION During a call, another incoming call will be indicated by a special ringing tone and a message on the display of the phone. 8.1 A 2nd Incoming Call (Call W aiting) • Connection state. •A short ringing tone will indicate another incoming call. • Requirement: The call waiting feature is enabled. Y ou may now [...]

  • Page 20

    Please note, that Call Forwarding has to be enabled in the ISDN Exchange. In addition, the own MSN number has to be programmed for your phone. (See section Programming – Programming Multiple Subscriber Numbers (MSN)). 9.1.1 Call For war ding Enabled/Disabled • Idle State. • Go to the menu item diversion. (Function code “220” will be displ[...]

  • Page 21

    21 Deskmaster • Go to the menu item barring. (Function code “300” will be displayed optionally .) • Select the submenu. • Scroll the menu to go to the r equired function. • Scroll the menu to go to the r equired function. • Scroll the menu to go to the r equired function. • Select the function displayed. 9.3 Hotline Calls W ith the [...]

  • Page 22

    22 Deskmaster 9.4 Call Log Incoming calls, which have not been answered, will be r ecorded in a call log of unanswered calls together with: • Caller ID; • Date and Time of the (last) call; • Number of calls from that subscriber; • UUS texts (if any). There ar e 20 records available for that function. If all r ecords are occupied, the oldest[...]

  • Page 23

    23 Deskmaster • Idle state, LED for the INFO key flashes. • Scroll the list of pr ogrammed features. • Scroll the list of pr ogrammed features. • Select the displayed function. • Switch function OFF . The programmed featur e “Call Waiting” will be disabled. 9.6 Direct Featur e Access As an experienced user of the ISDN phone, you may u[...]

  • Page 24

    24 Deskmaster 10 RINGER CONFIGURA TIONS 10.1 Quiet Function (do-not-disturb) The audible ringer will be switched off for all incoming calls. The calls will still be indicated on the dis- play . 10.1.1 Function ON • Idle state. • Go to the menu item Quiet. (Function code “230” will be displayed optionally .) • Quiet is now active. 10.1.2 F[...]

  • Page 25

    25 Deskmaster • Select a register (1 of 5) and enter the phone number requir ed. By specifying the filter type, you can define, whether the programmed numbers should be signalled by the audible ringer or not. The following functions are available: Menu Function Filter Off • The filtering on barring of caller IDs will be switched OFF . Filter On[...]

  • Page 26

    26 Deskmaster 10.3.1 Access to Ringing T one Programming • Idle state. • Go to the tone ringer menu (Function code “210” will be displayed optionally .) • Scroll the available menus to go to the r equir ed MSN or the special tone. • Scroll the available menus to go to the r equir ed MSN or the special tone. • Select the melody with th[...]

  • Page 27

    27 Deskmaster • Go to the special ringer menu. • Select the melody with the RIGHT and LEFT arrow keys (7 melodies available). • Select the volume with the RIGHT and LEFT arrow keys (7 volumes available). • Select the automatic loudness increment with the RIGHT and LEFT arrow keys (ON or OFF). • Confirm the entry and return to menu level. [...]

  • Page 28

    28 Deskmaster 11.2 Scheduling a New Appointment • Last Entry . • Go to the requir ed appointment type with the arrow keys: 1time/daily/weekly/monthly • Enter date/time. The actual date is preselected and can be changed using the arrow keys and the keypad. • Enter the phone number r elated to the appointment. • The appointment is now store[...]

  • Page 29

    29 Deskmaster • Appointment will be r escheduled by 5 minutes, confirm with OK. • The appointment entry may be changed, confirm with OK. (see “Changing or Deleting an Appointment”) • The appointment entry may be deleted, confirm with OK. (See “Changing or Deleting an Appointment”) • Appointment expired: audible alarm. Lifting the ha[...]

  • Page 30

    30 Deskmaster 13 PROGRAMMIING & CONFIGURA TIONS 13.1 Alphanumeric characters To enter a name into the telephone book, using the keypad of the ISDN telephone, each numeric key has some alphanumeric characters: Key 1 x 2 x 3 x 4 x 5 x 6 x 7 x 8 x 9 x 10 x 11 x 12 x 13 x 14 x 1 ,- ? ! , . : “ ‘ ( ) 1 2 AB C Å Ä Æ À ÁÂ Ã Ç 2 3 DEF D È [...]

  • Page 31

    31 Deskmaster • Enter the name of the subscriber using the dialling keypad. • Correct wr ong character . • Enter correct character (entry: M = 1 x key 6). • Enter corresponding number . • The entry is stored. Note : In the Deskmaster 510i and 520i with built-in V .24 port, the phone book can simply be loaded from the PC database using the[...]

  • Page 32

    32 Deskmaster 13.2.3 Deleting a Phone Book Entry • Go to the prg. tel. book menu as described above. • The first available entry from the phone book will be displayed. Scroll to the entry to be deleted, using the arrow keys or by entering the name using the dialling keypad. (See section “Dialling from the Phone Book”) • Select the requir [...]

  • Page 33

    33 Deskmaster 13.4 Programming Passwor d Protection The ISDN Deskmaster contains a password function which allows access to several featur es of the phone after entry of a user programmable passwor d. W ith password pr otection enabled, the operator will be prompted to enter a four digit passwor d. The following functions can be protected with the [...]

  • Page 34

    34 Deskmaster 13.5 Programming Multiple Subscriber Numbers (MSN) By programming an MSN number , each phone of the ISDN bus can be directly addressed upon an incoming call. This of course requir es that this “dial-in” number is known to the caller . If no MSN has been programmed, the ISDN phone will accept all calls to the ISDN bus. With MSN’ [...]

  • Page 35

    35 Deskmaster 13.6 Programming the pr efix Y ou can program your Deskmaster according your application and country where it is used. P ABX Prefix If you use the Deskmaster behind a pabx system, the telephone can automatically add the digits for an external line before each incoming number . So you can use the callback function from the unan- swered[...]

  • Page 36

    36 Deskmaster 13.7 T elephone reset It is always possible to reset your unit back to the default settings and clear all memories. • select the system parametermenu • Select the reset menu. The menu can be directly accessed using the shortcut  264 • Confirm to enter . •P r ess OK to r eset the unit • The unit will restart. Note : All se[...]

  • Page 37

    37 Deskmaster 13.9 User to User Signalling (UUS) The ISDN phone can be programmed to automatically r elease a preprogrammed text message on outgoing calls. This function allows you to send a short message to a phone without establishing a connection. There ar e 5 fixed, standard texts and 1 user programmable text available. 13.9.1 Programming UUS M[...]

  • Page 38

    38 Deskmaster • Select the menu item LCR • Select new entry • Input carrier name (max. 8 characters) • Enter a carrier name via the keypath • Enter the carrier prefix : this is the number that will automatically be added before the tel. Number (max. 8 digits) • Enter the prefix : these ar e the first digit of the number that automatical[...]

  • Page 39

    39 Deskmaster 14 DA T A INTERF ACE The following functions and PC options are only available on the Deskmaster 510i and 520i. The configuration V .24 port allows dir ect connection to a PC and therefore enables: • Computer T elephony Integration (CTI); • Access to On-Line Services and to the Internet or data/file transfer to other subscribers a[...]

  • Page 40

    40 Deskmaster 14.2.2 Setting Dial-Up Network • Go to “My computer”. • Select “Control panel” option. • Select “Add/remove Softwar e” option. • Select “Windows setup”. • Select “Communication” option. • Select “Details”. • Mark “Dial-up network” item. In case this item is already marked, go to “Setting Int[...]

  • Page 41

    •P r ess the right mouse button. • Select “Properties” option. • Select “Server type” (see Internet Provider). • Select “TCP/IP settings” and fill in the right data (see Internet Provider). • Select “OK”. The Internet connection is now established and all settings are finished. 14.3 CTI Software Installation CD-V ersion 2.[...]

  • Page 42

    Dialling from the PC Direct dialling fr om journal, phone books, etc. Caller Identification Automatically generate notes on incoming and outgoing calls with (ISDN calls) date/time stamp and caller information fr om the inter nal database. Group Listening With the ISDN phone controlled from the PC screen, the hands fr ee Hands Free Call facility is [...]

  • Page 43

    43 Deskmaster - The analog port can have its own MSN number , which should be programmed as described in the sections before. If this MSN has not been set, the analog port will r eact to all incoming calls (as the ISDN phone would). Note : The analog extension is fed by the Deskmaster 520i. If you connect more extension in parallel, certain exten- [...]

  • Page 44

    44 Deskmaster 15.4 Flash commands on analogue port When you have an analogue telephone with Flash key , you can handle two calls at the same time on the analogue port. Use following commands: (R = flash key) Command Function State RT o hold active line 1 connected call RT o answer second incoming call 1 connected call, second call knocking R1 Finis[...]

  • Page 45

    45 Deskmaster • Select the menu entry to AB port • Select the requir ed service type • Select the requir ed service type • Select the requir ed service type • Select the requir ed service type To set the analogue device as fax Gr2/Gr3 select ‘fax’. IMPORT ANT : Changing the type of call of the analogue device can make it impossible to[...]

  • Page 46

    17 APPENDIX 17.1 Modem Commands (A T Commands) 17.1.1 Basic Commands A Answer Mode Bn Select Baud rate(s) B0 1200 bps B4 19200 bps B1 2400 bps B5 38400 bps B2 4800 bps B6 57600 bps B3 9600 bps B7 115200 bps (default) D<nb> Dial number <nb> En Echo Commands E0 echo of f E1 echo on (default) Fn Pr otocol Selection F1 X.75 (mailbox) F3 PPP[...]

  • Page 47

    &Tn T est Modus 0T erminateT est 1 loop back test &V Show actual configuration &Wn Store actual configuration 0 store as configuration 0 1 store as configuration 1 17.1.3 “*” Commands (Special Deskmaster Control Commands) *A Answer voice call (Off Hook) *D<nb> Dial voice call *Hn Hook 0 ON Hook 1 OFF Hook *Vn V oice Support 0V[...]

  • Page 48

    48 Deskmaster 17.2.2 V oice Codes <cr> Call reference <nb> ISDN number <ch> Charging info Number String 0O K 1 CONNECT/<cr>/<nb> 2 RING/<cr>/<nb> 3 DISC/<cr>/<nb>/<ch> 4 ERROR 5 6 NO DIAL TONE/<cr>/<nb> 7 BUSY/<cr>/<nb> 8 NO ANSWER/<cr>/<nb> 17.2.3 Regis[...]

  • Page 49

    11 Bit Option 0-2 &K (flow control, d = 0) 3 &R (RTS option, d = 0) 4-7 reserved default: 00 (0 x 00) 12 reserved 17.2.4 External Interfaces (Microsoft T API) The Deskmaster 510i and 520i provides a TSPI driver for the Micr osoft T elephone Application Programming Interface (T API). All ISDN phone functions may be controlled through that in[...]

  • Page 50

    31 49 Quality of service unavailable 32 50 Requested facility not subscribed 39 57 Bearer capability not authorized 3A 58 Bearer capability not pr esently available 3F 63 Service or option not available, unspecified 41 65 Bearer capability not implemented 42 66 Channel type not implemented 45 69 Requested facility not implemented 46 70 Only restric[...]

  • Page 51

    51 Deskmaster 19 QUICK OPERA TION GUIDE Feature Operation Remarks Outgoing Call For hands free operation, press instead of lifting handset. Incoming Call Redial (last number) Dial from Phone Book Search entry by typing characters from dial keypad. Check Press unanswer ed call list Unanswered Calls key to scroll thr ough list, lift handset to dial. [...]

  • Page 52

    www .topcom.net copyright 1999 HL_DM5201_GB.qxd 16-04-2003 13:25 Page 52[...]