Ericsson 4187 Plus manuale d’uso

Cover Page Graphic Place the graphic directly on the page, do not care about putting it in th e text flow . Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) • Height: 11,2 cm (May be smaller) • T op: 5,3 cm (Important!) • Left: -0,3 cm (Important!) This text should then be hidd en. ? Dialog 4187[...]

Title EN/LZT 103 012 R1A © Ericsson Enterprise AB 2006[...]

3 Dialog 4187 Plus Ta b l e o f C o n t e n t s T able of Contents Wel come ............ ....................... ...................... . 4 Important User Information .. ............................ . 6 Description .... ...................... ......................... .... 7 Fre e Seating .................. .......................... ....... 15 Inc[...]

Welc ome Dialog 4187 Plus 4 We l c o m e Welcome to the user guide for the Ericsson Dialog 4187 Plus . This guide describes the available featur es of the telephone when it is connected to Ericsson MX-ON E™ T elephony System and Ericsson MD110 . The functions and features ava ilable with this telephone are designed for easy use in all differ ent [...]

5 Dialog 4187 Plus Welc ome Copyright All rights reserved. No parts of th is publication ma y be reproduced, stored in retrieval systems, or tr ansmitted in any form or by any means, electronic, mechanical, photocopying, recor d ing or otherwise, without prior written pe rmission of the publisher exc ept in accordance with the following terms. If t[...]

Important User Informati on Dialog 4187 Plus 6 Important User Information Safety instructions Save these instructions . Read these safety instructi ons before use! Note: When using your telephone or connected equipment, the following basi c safety precautions should always be followed to reduce risk of fire, electrical shock and other personal inju[...]

7 Dialog 4187 Plus Description Description (bottom side) 22 18 2 3 4 5 6 7 8 9 10 11 13 14 15 16 17 19 20 21 1 23 12[...]

Descriptio n Dialog 4187 Plus 8 1 Display 2x24 characters. Indicates call dura tion and date and time. See section “ Display information ” on page 11. 2A l a r m Set, confirm or view an alarm. See section “ Alarm Clock ” on page 71. 3 Scr oll left Scroll left in the Call List, Phonebook and menus. 4 Scroll right Scroll right in the Call Lis[...]

9 Dialog 4187 Plus Description 11 Programma ble keys (function keys) T en keys for storing frequently used numbers. Y ou can stor e two numbers per key (first le vel and second level). See sections “ Dial by a function key ” on page 29 and “ Set the number of programmable keys ” on page 8 4. 12 Microphone Used for handsfree conversation. 13[...]

Descriptio n Dialog 4187 Plus 10 21 Data port Used to connect a modem, PC or other phone equipment. 22 Handset Supplied with hearing ai d feature as standard. Please note: The handset can attract and trap small metal objects in the earcap region. 23 Designati on card Use the DCM (Designation Card Ma nager) to make and print your own designation car[...]

11 Dialog 4187 Plus Description Display information The display gives you visual feed back on all act ions that you perform. The following pages show examples of information displays from dif ferent telephone st ates. Th e size of the display is 2x24 characters. Idle phone (idle mode) When your phone is idle, th e uppe r line shows the telephone ID[...]

Descriptio n Dialog 4187 Plus 12 Incoming call When an incoming call is ringing on your phone, the display shows the caller information in the upper right corner . The caller information can consist of either a name or number o r both. When the call is answered, the calle r information is presented in the lower right cor ner and the Call Timer in t[...]

13 Dialog 4187 Plus Description T ones and signals The following different tones an d signals are sent fr om the telephone system to your phone. T one characteristics The tones shown in this sectio n are the most used tones worldwide. Many markets use a di ffering tone for one or more situations. Dial tone Special dial tone Ring tone or queue tone [...]

Descriptio n Dialog 4187 Plus 14 Ring signals Three dif ferent ring signals info rm you about the type of the incoming call. The sign als shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the local standards. If you get a signal that is not described or you cannot identify , ask your system adm[...]

15 Dialog 4187 Plus Free Seating Fr ee Seating The Free Seating feature is used for persons who have an office extension number but no phone se t o f their own. For example, flexible office workers, persons mo stly working outside t he office, etc. As a Free Seating user and wo rking from the office, you logon to any free phone set that will be tem[...]

Incoming Calls Dialog 4187 Plus 16 Incoming Calls Answer calls A ring signal indicates an incoming inter nal or exter nal call. Y ou can see the duration of incoming calls, see section “ Call Timer ” on page 48. Note: T o answer calls via th e headset, see section “ Headset (o ptional) ” on page 91. T o answer an incoming call: u Lift the h[...]

17 Dialog 4187 Plus Incoming Ca lls Answer a second call A call waiting tone will inform yo u, during a conversation, that a second call is wa itin g. Y ou have two options. Option 1: Finish the ongoing call: d Replace the handse t. The new call will be signalled on your phone. u Lift the handset to r eceive the new call. Option 2: Ask the party yo[...]

Incoming Calls Dialog 4187 Plus 18 Mute ring signal If the phone rings at an inconvenient moment: É Press to suppress the ringing. The ring signal will become silent. The Loudspeaker key and RINGER OFF , in the display , are flashing. Note: When a headset is connected, both the Loudspeaker key and the H eadset key are flashing. The display will to[...]

19 Dialog 4187 Plus Incoming Ca lls Parallel Ringing The Parallel Ringing feature makes it possible for an incoming call to ring several phones simultan eously and for the call to be answered on any of th e phones. The main advantage of this featur e is that you do not risk losing any calls. The feature requir es all the phones involved to be defin[...]

Incoming Calls Dialog 4187 Plus 20 T o restore Parallel Ringing u Lift the handset. #21# Dial. Note: U.K., dial # 2 # . d Replace the handse t. Notes: If you want to restore Parallel Ringing for all phones defined in the list, follow the procedur e for restoring the feature from the phone with the main exte nsion number and enter the number of the [...]

21 Dialog 4187 Plus Outgoing Calls Outgoing Calls Make calls Notes: T o make calls via the headset, see section “ Headset (optional) ” on page 91. Y ou can see the duration of ou tgoing calls, see section “ Call Timer ” on page 48 . How to make intern al and external calls. u Lift the handset an d dial either: z An extension number to ma ke[...]

Outgoing Calls Dialog 4187 Plus 22 Handsfree With the handset on hook. Â Press without lifting the handset. z Dial the number . Y ou are connected to the caller via the loudspea ker and microphone. Ä Â Press to terminate a handsfree call. Wai t f o r d i a l t on e Sometimes it is necessary to wait for a new dial tone after dialing the prefix di[...]

23 Dialog 4187 Plus Outgoing Calls Individual External Line T o make a call on a specific external line: u Lift the handset. *0* Dial. z# Dial the individu al externa l line number and press. z Dial the digit or digits to get an exter nal line and the exter nal number . Last External Number Redial When you initiate an external call the system autom[...]

Outgoing Calls Dialog 4187 Plus 24 When you receive a busy tone If you call an extension and receive a busy tone or get no answer or all external lines are busy you can use these methods: Callback If a called extension is busy or there is no answer: 6 Pres s. It can take several seconds be fore the pr oc edure is executed. Note: France, Finland an [...]

25 Dialog 4187 Plus Outgoing Calls Cancel any single Callback u Lift the handset. #37* z D ial and enter the extension numbe r . Note: T o cancel a single Callback on a specific external line, dial the digit or digits to get a line instead of the extension number . #d Press and replace the handset. Cancel all Callbacks u Lift the handset. #37# Dial[...]

Outgoing Calls Dialog 4187 Plus 26 Intrusion on a busy extension Y ou can intrude on an ongoing ca ll on a busy extension. 4 Pres s. Note: France and Sweden, press 8 Before the Intrusion is executed, a warning tone is sent to the parties in the ongoing call. A three party call is established and a warning tone is heard. Notes: The warning tone migh[...]

27 Dialog 4187 Plus Outgoing Calls Bypass If this feature is allowed fr om your ext ension, you can bypass an; activated Diversion , activated Follow-me or activated Absence information on a spec ific extension. u Lift the handset. *60* z D ial and enter the extension numbe r . # Press and wait for answer . Speed Dialing Common Speed Dialing number[...]

Outgoing Calls Dialog 4187 Plus 28 T o program or change indivi dual Speed Dialing numbers: u Lift the handset. *51* ( 0 – 9 ) Dial and press the selected digi t. Note: Finland, dial * 5 1 * ( 1 – 9 ) . *z Press and dial the phone numb er . The digit or digits to get an exte rn al line, must be added before external phone numbers. #d Press and [...]

29 Dialog 4187 Plus Outgoing Calls Dial by a function key Y ou can program and activate di rectory numbers (extensions and Common Speed Dialing numbers) on the programmable keys. It is possible to store up to 20 numbers (two numbers/key) and the number can consist of maximum 24 digits. See section “ Set the number of programmable keys ” on page[...]

Outgoing Calls Dialog 4187 Plus 30 A previously stored number is automatically erased. If you want to erase a number , press the Delete key repeatedly and save without a telephone number . T o store a number that incorporates a pause for a new dial tone, see section “ Wa it f or d ia l t o ne ” on page 22. ³ ² Press to save and exit. Notes: Y[...]

31 Dialog 4187 Plus Outgoing Calls Authority Data privacy Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This feature is au tomatically cancelled when the call is finished. To o r d e r : u Lift the handset. *41# z Dial and enter the number .[...]

Outgoing Calls Dialog 4187 Plus 32 Authorization code, common If you are authorized to use a co mmon authorization code (1 to 7 digits) you can temporarily chan ge any phone used within the telephone system to th e authority level con nected to this code. Y ou can use the code for one call only or you can open the phone to some calls and lock it wh[...]

33 Dialog 4187 Plus Outgoing Calls Authorization code, individual If you are authorized to use an indi vidual authorization code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. Y ou can also temporarily change any other phone us ed within the telephone syste[...]

Outgoing Calls Dialog 4187 Plus 34 T o assign your own author ity level to another phone: u Lift the handset. *75* Dial. z* Enter authorization c ode and press. V erification tone. z# Dial your own extension number and press. V erification tone. z Dial the digit or digits to get an exter nal line and the exter nal number . T o change your individu [...]

35 Dialog 4187 Plus Call List Call List The Call List stores all incoming and outgoing calls. A received call which has been called back is considered as an outgoing call. The Call List can store a maxi mum of 50 positions (name and number). The Call Timer record for each position is also stored. Stored positions can cons ist of maximum 24 digits. [...]

Call Li st Dialog 4187 Plus 36 T o call a stored number Ð Pres s. The display shows the last stored number . ¯ or · Use the arrow keys to scroll the list for anothe r number . u Lift the handset to call the num ber . T o delete stored numbers from the Call List Ð Pres s. The display shows the last stored number . ¯ or · Use the arrow keys to [...]

37 Dialog 4187 Plus Phonebook Phonebook Y our phone is equipped with a Phonebook where you can store up to 50 entries (nam es and number s). Y ou can consult and change the Phonebook via the Phonebook key . The Phonebook lists all names in al phabetical order . Y ou can freely add, delete, and edit names and numbers in the Phonebook. Make a call vi[...]

Phonebook Dialog 4187 Plus 38 Write text and numbers The following describes how to wr ite text and numbers, w hich is useful when you edit the name s and numbers in the Phonebook. Example (to writ e SMITH): The marked character is selected after a ti me out or when another key is pressed. When you have entered programming mod e: 7777 Press for S. [...]

39 Dialog 4187 Plus Phonebook Special characters Use the keypad to enter letters and characters. Press a key once for the first letter or character , twice for the second, th ree times for the third, etc. The most common letters are printed above each key on the phone. All the available le tters and characters are shown in the following t able: Exa[...]

Phonebook Dialog 4187 Plus 40 Add a name and a number to the Phonebook In idle mode: ² Pres s. ± Pres s. The display shows: ³ ² Pres s. The display is cleared, showin g no digits or characters. z Enter the number . The number may have up to 24 digits. ³ ² Pres s. z Enter a name. The name entry may have up t o 24 characters. How to write text,[...]

41 Dialog 4187 Plus Phonebook Change a name and a number in the Phonebook In idle mode: ² Pres s. ± Pres s. · Press o ne time. The display shows: Note: Y ou can toggle between NEW ENTRY , EDIT OR DELETE ENTRIE S and EXIT by using the Scroll keys. ³ ² Pres s. The display shows the first record (alphabetical or der). ¯ or · Press to select an [...]

Phonebook Dialog 4187 Plus 42 Delete a name and a number from the Phonebook In idle mode: ² Pres s. ± Pres s. · Press o ne time. The display shows: Note: Y ou can toggle between NEW ENTRY , EDIT OR DELETE ENTRIE S and EXIT by using the Scroll keys. ³ ² Pres s. The display shows the first record (alphabetical or der). ¯ or · Press to select a[...]

43 Dialog 4187 Plus During Calls During Calls Gr oup listening (loudspeaking) This feature lets othe r people in your room listen to your phone conversation. Y ou speak in the handset while the other party´s voice is heard on the loudspeaker . During an ongoing conversation: Â Press to switch between loudspea ker and handset. When the key lamp is[...]

During Calls Dialog 4187 Plus 44 Handsfree Âd Press and replace the handset. Handsfree conversation. Ä Â Press to end the call. From handsfree to handset u Lift the handset. Conversation via the handset. Mute Y ou have an ongoing conversation. É Press to switch the microphone on or off. All microphones (handset, headset and handsfree) ar e deac[...]

45 Dialog 4187 Plus During Calls Inquiry Y ou have an ongoing conversation and you wo uld like to make an Inquiry to an intern al or exter nal party . ¸ Pres s. Dial tone. The first call is put on hold. z Call the third party . When the other party answers, yo u can switch between the c alls (Refer back), T ransfe r the call, create a Conference o[...]

During Calls Dialog 4187 Plus 46 Confer ence With this procedur e you can include up t o seven parties in a conference. Only the conference leader can admit participants. During the conference, a tone will be heard every 15 seconds. Note: The conference tone might be disabled for your system. Y ou have an ongoing conversation and want to est ablish[...]

47 Dialog 4187 Plus During Calls Hold Y ou can temp orarily put the ongoing call on hold. Calls put on hold can be resumed on your own or on another phone. ¸d Press and replace the handset. T o resume the call on your own extension: u Lift the handset. T o resume the call on another extension: u Lift the handset. z Call the extension w here the ca[...]

During Calls Dialog 4187 Plus 48 Call Timer Y our phone displays the duration of incoming and outgoing calls. Y ou can tur n the Call Timer on or off, see section “ Enable/Disable the Call Timer ” on page 87. Outgoing calls When you make an outgoing call, the Call Timer starts after 10 seconds, showing the dura tion of your call in the upper ri[...]

49 Dialog 4187 Plus Call Forwar ding Call Forwar ding Diversion If you do not want to be disturb e d or will be out of the office, you can have all calls to your extension diverted to a preprogrammed answering position. During Divers ion you will hear a special dial tone. Y ou can still make calls as usual. Diversion can be made direct, on no answe[...]

Call Forwar ding Dialog 4187 Plus 50 Cancel Direct Diversion from your own extension u Lift the handset. #21# Dial. Note: U.K., dial # 2 # d Replace the handse t. Note: Diversion can also be orde red and cancelled from the answering position, use the same procedure as in section “ Internal F ollow-me ” on page 52. Diversion when there is no ans[...]

51 Dialog 4187 Plus Call Forwar ding Diversion when caller receives a busy tone u Lift the handset. *212# Dial to or der . Note: Finland and Norway , dial * 6 7 # d Replace the handse t. T o cancel: u Lift the handset. #212# Dial to cancel. Note: Finland and Norway , dial # 6 7 # d Replace the handse t.[...]

Call Forwar ding Dialog 4187 Plus 52 Internal Fol low-me All calls to your extension are diverted to another extension of your choice (within t he private network) . During Follow-me you will hear a special dial tone. Y ou can still make calls as usual. Order from your own extension u Lift the handset. *21* z D ial and enter the answ ering position[...]

53 Dialog 4187 Plus Call Forwar ding Cancel from answering position u Lift the handset. #21* z D ial and enter your own extension number . Note: U.K., dial # 2 * No. #d Press and replace the handset. External Follow-me If external Follow-me is allowed, y ou can have al l calls to yo ur extension diverted to an external number of your cho ice. A spe[...]

Call Forwar ding Dialog 4187 Plus 54 Personal Number With this feature you can be reach ed on your normal of fice phone number even if you are out of the office, at home, etc. Depending on the functi onality of your tele phone system, you can have either one individual single search profile or you can choose between five individu al search profiles[...]

55 Dialog 4187 Plus Call Forwar ding T o activate or change to another profile from your office phone u Lift the handset. *10* Dial. ( 1 – 5 ) Press the search pro file digit. #d Press and replace the handset. Note: When another party is in cluded in the activated profile, a colleague or an operator , et c., always remember to inform them about y[...]

Call Forwar ding Dialog 4187 Plus 56 T o activate or change to another profile fr om an external phone The externa l phone must be of pu sh button type pr ovided with pound key ( # ) and star key ( * ) or a mobile phone adapted for dial tone pulses (DTMF). z Call the DISA f eature at your office. Dial tone. *75* Dial. z* Enter the Authorizat ion Co[...]

57 Dialog 4187 Plus Call Forwar ding T o cancel from an external pho ne The externa l phone must be of pu sh button type pr ovided with pound key ( # ) and star key ( * ) or a mobile phone adapted for dial tone pulses (DTMF). z Call the DISA f eature at your office. Dial tone. *75* Dial. z* Dial the Authorizatio n Code and press. z# Dial your own e[...]

Call Forwar ding Dialog 4187 Plus 58 Important notes when design ing your search profiles: • A void ring times longer than 45 seconds for your profiles. Usually the caller hangs up after 3-6 ring signals. • Consider the time you need to react and answer on each answering position in your pr ofile. Y ou might ne ed up to 15 seconds to react and [...]

59 Dialog 4187 Plus Call Forwar ding Example: How to fill in your setting form for search profiles: Profile 1 In office * Examples: Desk, Cordless, Mobile, Exter nal, Voice Mail, Operator , etc. Profile 2 At home Search order T ype of telephone or Answering position* T elephone number Ring time (seconds) 1D e s k 1 2 3 4 1 0 2C o r d l e s s 5 2 3 [...]

Call Forwar ding Dialog 4187 Plus 60 Setting form for search pr ofiles Name: Department: Te l e p h o n e N o : Account: Profile 1 .......................... * Examples: Desk, Cordless, Mobile, External, Voice Mail, Operator , etc. Profile 2 .......................... Profile 3 .......................... Profile 4 .......................... Profile[...]

61 Dialog 4187 Plus Absence Information Absence Information The absence information is used to inform callers why you are absent and when you will return. If you are authorized, you can also enter absence information for another extension from your own extension. Order Example: Back on September 15 (=0915). u Lift the handset. *23* Dial. ( 0 – 9 [...]

Absence Information Dialog 4187 Plus 62 Cancel u Lift the handset. #23# Dial. d Replace the handse t. The programmed information is erased. Order for another extension u Lift the handset. *230* Dial. z* Dial the extension numbe r and press. ( 0 – 9 ) Enter the absence code. *0915 Press and enter the date or time of the other person's return.[...]

63 Dialog 4187 Plus Messages Messages Manual Message W aiting (MMW) If the called extension does not answer , you can send a Message Waiting signal to that extension (i f this feature is allowed). When there is a message waiting for you, the message lamp is flashing, and you will hear a sp ecial dial tone after lifting the handset. Answer u Lift th[...]

Messages Dialog 4187 Plus 64 Order MMW to another extension u Lift the handset. *31* Dial. z Dial the extension number . #d Press and replace the handset. Cancel MMW to another extension u Lift the handset. #31* Dial. z Dial the extension number . #d Press and replace the handset.[...]

65 Dialog 4187 Plus Messages V oice Mail (op tional) The V oice Mail application allows you to leave a voice message to the caller when you are unable to answer calls, e.g. when out of office, in a meeting, etc. The ca ller can then leave a message in yo u r m a i l b o x. W h e n b a c k i n y o u r office, you can enter your mailbox and listen to[...]

Messages Dialog 4187 Plus 66 T o access your mailbox From your office phone: u Lift the handset. z Dial the number to the V o ice Mail sys tem. Note: If the number to the Voice Mail system has been programmed on the key with the Message Waiting lamp, you can also press that key to enter the mailbox. If you are asked to enter your security code: z E[...]

67 Dialog 4187 Plus Messages T o access someone else´s mailbox u Lift the handset. z Dial the number to the V o ice Mail sys tem. Note: If the number to the Voice Mail system has been programmed on the key with the Message Waiting lamp, you can also press that key to enter the mailbox. If you are asked to enter your security code (if the phone you[...]

Messages Dialog 4187 Plus 68 T o handle the mailbox Recorded information on the line tells you the number of new and stored messages. If you have to o many messages stored, you will first be asked to d elete saved messages. Recorded instructions ask you to press differ ent digits in order to listen to callers’ messages, record your own gr eetings[...]

69 Dialog 4187 Plus Group Featur es Gr oup Features Gr oup Call-pick-up People working i n a team can ha ve thei r phones programmed by their system administrator to form Call-pi ck-up groups. In a Call-p ick-up group, any memb er can answer an y individual call to group members. u Lift the handset. 8 Press to answer . Notes: One Call-pick-up gr ou[...]

Group Featur es Dialog 4187 Plus 70 Gr oup Hunting As a member of a group of extensions that is called by a common number , you can tempor arily leave the group. u Lift the handset. *21* z D ial and enter your own extension number . Note: U.K., dial * 2 * No. #d Press and replace the handset. To r e - e n t e r t h e g r o u p u Lift the handset. #[...]

71 Dialog 4187 Plus Other Useful Feat ures Other Useful Featur es Alarm Clock If you want the phone to remind you, of a meeting for example, you can use the integrated Alarm Clock feature. Program an alarm In idle mode: ² Pres s. ¹ Pres s. The display shows the cu rrent setting (example): The date and time format of the alarm depends on the date [...]

Other Useful Fe atures Dialog 4187 Plus 72 In case of a typing error: ¯ or · z Use the Scroll keys to move the cursor and re-enter digit. ³ ² Press to save and exit. T o indicate that an alarm has been set, an “ A ” appears in the lower line on the le ft: Delete a program med alarm In idle mode: ¹ Pres s. ® Pres s. The alarm is cancelled [...]

73 Dialog 4187 Plus Other Useful Feat ures Confirm alarm When an alarm occurs, you will hear a special alarm signal and the lower row in the display will flash. ° Press to snooze the alarm. The al arm is repe ated 2 ti mes at 5 minute intervals. or . ¹ Press to turn the alarm off. Y ou can also press any key except the Pause key . Notes: If an al[...]

Other Useful Fe atures Dialog 4187 Plus 74 Account code This feature is used to charge a call to an account number or to prevent unauthorised calls from your phone. The account code can have 1 to 15 digits. u Lift the handset. *61* Dial. Note: Finland and Norway , dial * 7 1 * z# Dial the account co de and press. Dial tone. z Dial the digit or digi[...]

75 Dialog 4187 Plus Other Useful Feat ures General Deactivation The following features can be simultaneously cancelled: • Callback (all Callbacks are cancelled). • Diversion/Internal and Exter nal Follow-me. • Manual Message Waiting/Message Diversion. • Do not disturb. Order u Lift the handset. #001# Dial. d Replace the handse t. Night Serv[...]

Other Useful Fe atures Dialog 4187 Plus 76 Hot line Ask your system administrator if you require this feature. Delayed Hot line When the handset of the delayed Ho t line phone is lifted, a Call Duration is started. If no digit is pressed befor e time out, a call is automatically generated to a specific extension or ext ernal line. If a digit is pre[...]

77 Dialog 4187 Plus Other Useful Feat ures DISA = Direct Inwar d System Access If you are assigned to use this feature and you are working externally , you can ca ll your office and get access to an external line in order to make business calls. The business call will be charged your office extension number or an account number . Y ou will be charg[...]

Settings Dialog 4187 Plus 78 Settings The Dialog 4187 phone is equipped with a couple of setting options, you can for instance set and adjust a personal volume and ring signal. Handset, headset and loudspeaker volume There are thr ee separate volume settings, one for the hands et, one for the headset and one for the lo udspeaker . Use the V olume k[...]

79 Dialog 4187 Plus Settings Programming the ring signal By programming, you can adjust the ring character and ring volume. T o change the ring character and volume, you have to enter the programming mode. Programming the ring volume Y ou can choose betw een four settings for the ring volume: auto , low , medium and high . Note: The default setting[...]

Settings Dialog 4187 Plus 80 Programming the ring character Y ou can choose bet ween 10 differ e nt ring characters. In idle mode: ² Pres s. ¯ or · Select the RINGER CHARACTER menu. ³ ² Pres s. The display shows the current sett ing and a reques t to lift the handset (in order to hear th e sound). Note: The default setting is 0. u Lift the han[...]

81 Dialog 4187 Plus Settings Date and Time Y our telephone has a built in clock, which is displayed when the handset is on-hook (idle mode). The flashing colon be tween hour and minute indicates that the clock is running. The date and time is automatically set from the telephon e system every time you receive an incoming call. Programming date and [...]

Settings Dialog 4187 Plus 82 Programming the time and date format In idle mode: ² Pres s. ¯ or · Select the CLOCK DIS PLAY menu. ³ ² Pres s. The display shows the curr ent setting, for example: Note: The default setting is 12-31 24:00. ¯ or · Select a time and da te format. Five differ ent time and da te formats are available: • MM-DD 24-h[...]

83 Dialog 4187 Plus Settings T elephone ID Y ou can program your phone with your extensio n number or your name. This information is called T e lephone ID and will appear in the display´s upper line (left side). In idle mode: ² Pres s. ¯ or · Select the TELEPH ONE ID menu. ³ ² Pres s. The display shows the current se tting, for example extens[...]

Settings Dialog 4187 Plus 84 Set the number of programmable keys Y our phone can store 10 or 20 numbers on the programmable keys. If you set up your phone for 10 numbers, each programmable key stores only one number (first level). If you choose the 20 number option, you can program each key with two numbers (first and second level). T o program dir[...]

85 Dialog 4187 Plus Settings Flash time (R-key) Do not change the flash time without consulting your sys tem administrator first. An incorrect flash time can disable the R-key feature. Note: The default flash time (timed break) is 100 ms, but some systems require a different flash t ime for the R-key . A flash time between 0 and 999 ms ca n be set.[...]

Settings Dialog 4187 Plus 86 Pause length The default pause lengt h of the “wait-for -dial-tone pause” is 1700 ms, but you may need anothe r pause length when calling another system. A pause length between 0 and 9999 ms can be set. Note: Do not change the pause length without consulting your system administrator firs t. An incorrect pause lengt[...]

87 Dialog 4187 Plus Settings Enable/Disable the Call Timer Y ou can tur n the Call Timer in th e display on or off. For more information about the Call Timer , see section “ Call Timer ” on page 48. In idle mode: ² Pres s. ¯ or · Select the CALL D URATION TIMER menu. ³ ² Pres s. The display shows the curr ent setting, for example: Note: Th[...]

Settings Dialog 4187 Plus 88 Headset Preset By default, Headset Preset is automatically activ ated when you connect a headset to th e headset outlet on the telephone. When the headset is disconnected, th e feature will be automatically deactivated. Calls that are made via a function key are automatically connected to the headset, there is no n eed [...]

89 Dialog 4187 Plus Settings Headset Ringing Note: T o us e this feature, an o ptional headset must be connected to your phone. If this feature is activated, you wi ll hear the first two incoming ring signals as beeps in the headset. The 3rd and the following ring signals are sent to the ringer as well. Activate/Deactivate Headset Ringing In idle m[...]

Settings Dialog 4187 Plus 90 Message W aiting indication Y our incoming messages c an be indicated by a flashing Message key . It is possible that the line leads to the phone could be twisted after installation (the Message Wait ing LED will be on when there is no Message Waiting signal and will go off when there is a Message Waiting signal). T o s[...]

91 Dialog 4187 Plus Accessories Accessories Headset (optional) T o install the headset, see s ection “ Installation ” on page 93. Y ou can adjust the volume of the headset, see section “ Handset, headset and loudspeaker volume ” on page 78 . T o learn more about the headset fu nctionality , see also sections “ Headset Preset ” on page 8[...]

Accessories Dialog 4187 Plus 92 From headset to handset u Lift the handset. From handset to headset Í Pres s. The Headset key lamp is tur ned on. d Replace the handse t. From headset to handsfree  Pres s. From handsfree to headset Í Pres s. The Headset key lamp is tur ned on.[...]

93 Dialog 4187 Plus Installation Installation Install cables Y ou can put the cable to the handse t into the notch underneath th e telephone. Install the cables into the co rrect outlets, i.e.: • Cable to the telephone syst em is plugged into “LINE” • Handset cable is plugged into “HANDSET” • Headset cable is pl ugged into “HEAD SET[...]

Installation Dialog 4187 Plus 94 Install stands and adapt telephone Install card Use the De signation Car d Manager to mak e and print your own designation cards. DCM is included on the Enterprise T elep hone T oolbox CD or it can be downloaded from: http://www .ericsson.com/enter prise/library/manuals.shtml For more information, please co ntact yo[...]

95 Dialog 4187 Plus Installation W all mounting The phone can be wall mounted wi thout using a spec ial console. Useful for instance in conf erence rooms or public ar eas. 1 Use a screwdriver to r e move the handset hook. 2 T ur n the hook upside down and insert. 3 Use a screwdriver to r emo ve the two plastic covers. 4 Drill wall holes according t[...]

Installation Dialog 4187 Plus 96 Char ging procedure befor e use At installation or if the telephone has been disconnected, it requir es a charging time of appr ox. 30 s econds before fully operational. During charging the di splay is empty . When the telephone is ready to use, the display is tur ned on. Note: Charging should take pl ace with the h[...]

97 Dialog 4187 Plus T roubleshootin g T r oubleshooting This section cont ains informatio n on how to solve operational problems. Go through t he following list if yo u encounter any problems. If this checklist does not cover the problem, contact your system administrator . If others have similar problems, there may be a system error . Fault Action[...]

Glossary Dialog 4187 Plus 98 Glossary CallerId F unction for delivering the identity of a caller (calling number and/or calling number or reason for no info) to your phone at the call setup. Can also contain t ime and date of the call. Idle mode The state your phone is in when nothing is activat ed; not calling, not ringing, not diverted etc. Least[...]

99 Dialog 4187 Plus Index Index A Absence Information 61 Accessories 91 Headset 91 Account code 74 Add a name and a number to the Phonebook 40 Alarm Clock 71 Answer calls 16 Authority 31 Authorization code, common 32 Authorizat ion co de, individual 33 B Bypass 27 C Call Forwarding 49 Diversion 49 External Follow-me 53 Internal Follow-me 52 Persona[...]

Index Dialog 4187 Plus 100 G General Deactivation 75 Glossary 98 Group Call-pic k-up 69 Group Featur es 68 Group Hunt ing 70 Group listening (loudspeaking) 43 H Handset, headset and loudspeaker volume 78 Handsfree 44 Headset 91 Headset Preset 88 Headset Ringing 89 Hearing aid compatibility 89 Hold 47 Hot line 76 I Important user information 6 Incom[...]

101 Dialog 4187 Plus Index S Safety instructions 6 Set the number of programmable keys 84 Setting form for search profiles 60 Settings 78 Date and Time 81 Enable/Disab le the Call Ti mer 87 Flash time (R-key) 85 Handset, headset and loudspeaker volume 78 Headset Pr eset 88 Headset Ringing 89 Hearing aid compatibility 89 Message Waiting indication 9[...]

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