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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Aastra 480E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Aastra 480E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Aastra 480E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Aastra 480E should contain:
- informations concerning technical data of Aastra 480E
- name of the manufacturer and a year of construction of the Aastra 480E item
- rules of operation, control and maintenance of the Aastra 480E item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Aastra 480E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Aastra 480E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Aastra service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Aastra 480E.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Aastra 480E item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
D0041-0049-00 E 480e.book Page 0 Wednesday, June 11, 2003 4:25 PM[...]
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Page 2
T able of Contents Table of Contents i Introduction .................................. 1 Emergency Service Feature........ 1 Unpacking the Phone .................. 1 Ke y Description............................ 2 Installation .................................... 4 Prompts and Indicator s ............... 6 How do I use softkeys? ............... 6 Di[...]
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Page 3
Model 1 User Guide 1 Introduction 480 Copy Services ABC DEF GHI JKL MNO PQRS TUV WXYZ 1 4 3 6 2 5 79 8 0 * # Goodbye Options Hold Redial Introduction Congratulations on your purchase of the Model 1 telephone! The Model 1 boasts several timesaving and advanced features, including: • a large 8-line backlit display • a 200 Name/Number Directory wi[...]
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Page 4
2 Model 1 User Guide Key Description Key Description Copy Services Hold Redial G o o d b y e O p tio n s 480 Dataport Large 8 Line Backlit Display Navigational Keys T elephone Status Light Handset Speaker/Headset Status Light V olume Bar Dial Pad Softkeys Headset Jack D0041-0049-00 E 480e.book Page 2 Wednesday, June 11, 2003 4:25 PM[...]
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Page 5
Model 1 User Guide 3 Key Description Keys Key Description o Places an active call on hold or releases this call fr om being held. This key also enters pauses during predial or editing mode. See the section “Using Hold key” for more information. ∑ Displays the last 10 numbers dialed. See the section “Using the Redial List” for more informa[...]
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Page 6
4 Model 1 User Guide Installation Installation Y our Model 1 telephone can be installed on a desk or mounted on the wall. T o use the phone’s Call W aiting and Caller Identi Þ cation capabilities, contact your local Service Provider for subscription details. Y our Service Provider may call these services by differ ent names. 1. Connect the hands[...]
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Page 7
Model 1 User Guide 5 Installation 6. Install on a wall T o install the Model 1 on a wall: Connect the cord to the wall jack (A). Coil the phone cord into the space provided on the back of the phone (B). Then align the telephone so the hooks on the wall plate (C) align with the wall-mount slots on the back of the phone, as shown here. Push the phone[...]
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Page 8
6 Model 1 User Guide Prompts and Indicators Prompts and Indicators How do I use softkeys? This telephone uses softkeys to give you commands to choose from. Each choice corresponds to the Display Prompts Instructions and information are displayed on the large scr een. If you are unsur e what a certain prompt button next to it. In this illustration, [...]
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Page 9
Model 1 User Guide 7 Making and Answering Calls Making and Answering Calls Predialing a number Predialing lets you view a number before you dial. Enter the number using the dial pad before lifting the handset. Use the Backspace softkey or 3 to correct any err ors. T o dial the number , lift the handset, or press the Dial softkey , or press d . Note[...]
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Page 10
8 Model 1 User Guide Making and Answering Calls Status lights Speaker Light • Speaker light is on: a call is on Handsfree (speaker). • Speaker light ß ashes slowly: indicates that the headset/hands- free option is being used. See the section " Customizing your phone " for more information. • Speaker light ß ashes and the dis- play[...]
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Page 11
Model 1 User Guide 9 Customizing your phone Customizing your phone There ar e nine con Þ guration options, accessed by pressing £ . Setting your Options 1. Press £ to enter the Options List. 2. Use s and r to scroll through the list of nine options. 3. Press the Show softkey to con Þ gure an option. 4. Use the softkeys to change a selected opti[...]
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Page 12
10 Model 1 User Guide Customizing your phone 9. Set Audio – The Model 1 telephone allows you to use a handset, headset or handsfree to handle incoming and outgoing calls. This option provides dif ferent combinations of these three methods to provide maximum ß exibility in handling calls. There are four options to choose fr om: • Handsfree – [...]
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Page 13
Model 1 User Guide 11 Using the Directory Using the Directory The Directory can stor e up to 200 names and numbers, which are displayed in alphabetical order . T ip: Store all your Directory con- tacts the same way , either Þ rst name Þ rst, or last name Þ rst. This will make it easier to Þ nd names and numbers. Adding a name and number to the [...]
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Page 14
12 Model 1 User Guide Using the Directory 4. T o change the number , use the Backspace softkey or 3 to erase digits. Use the dial pad to add digits. Use the Pause softkey to insert a 2 second pause. The pause icon p will appear . 5. Press Save to move to the name. 6. T o change the name, use the Backspace softkey or 3 to erase letters. Use the dial[...]
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Page 15
Model 1 User Guide 13 Using the Callers List Using the Callers List The Callers List recor ds the last 100 callers, in the order they called. The telephone display will indicate when there ar e new callers. When the Callers List is full, new callers are added to the list, and the oldest callers are deleted. In the Callers List you will see the mess[...]
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Page 16
14 Model 1 User Guide Headset/ Dataport Operation Headset/ Dataport Operation Using a Headset with your T elephone The Model 1 is equipped to accept headsets with either a modular RJ22 jack or a 2.5mm standard jack. Headsets with a modular RJ22 jack can be connected to the phone by using the jack on the back of the set. Headsets with a standard 2.5[...]
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Page 17
Model 1 User Guide 15 Using Services Using Services The Model 1 telephone allows you to access enhanced telephone company subscription features and services, which can include home banking, catalogue shopping, restaurant guides, and voice mail. Services may be free or may have a subscription cost. Contact your telephone company for information. Bef[...]
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Page 18
16 Model 1 User Guide Icons Icons The display uses icons to convey information about calls, Directory entries, Callers, and services. Icons in the Callers List Icons in the Directory Other List Icons Icons in the Services List Y ou are viewing the Callers List . Y ou answered the call when it came in. Y ou did not answer the call when it came in. Y[...]
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Page 19
Model 1 User Guide 17 Troubleshooting T roubleshooting What are services, and how do I use them? Services are pr ovided by your telephone company , and include basic features such as Caller ID † . Other services can be accessed thr ough the Í key , and may include services such as Call Forwar ding † and V oice Mail † . Before using your serv[...]
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Page 20
18 Model 1 User Guide Troubleshooting Why can I only see 4 options when the user guide says there are 9? The telephone screen will only show 4 options at a time. T o see more, pr ess the down arrow button s . How do I remove the stand from the phone? Place one hand on top of the phone, and place the other hand on the top of the stand. Pull the stan[...]
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Page 21
Model 1 User Guide 19 Limited Warranty Limited W arranty Aastra T elecom warrants this product against defects and malfunctions during a one (1) year period fr om the date of original purchase. If ther e is a defect or malfunction, Aastra T elecom shall, at its option, and as the exclusive r emedy , either repair or r eplace the telephone set at no[...]
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Page 22
Index 20 Model 1 User Guide Index A Area Code 9, 13, 18 Audio Mode 7, 9, 14 B Backlit Display 2, 18 C Callers Key 3 Callers List Calling an entry 13 Changing a listing 13 Copying from 12, 13 Deleting all entries 13 Deleting an entry 13 Viewing 13 Contrast Level 9 Copy key 3 D Dataport 2, 14 Date and Time 9 Directory Adding name/number 11 Changing e[...]
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Page 23
Model 1 User Guide 21 Index Index See Directory M Message Waiting 6, 8, 9 Mute key 3 O Options Area Code 9 Audio Mode 9 Clear Message Waiting 9 Contrast level 9 Language 9 Live Dialpad 9 Ring Tone 9 Security Numbers 9 Time/Date 9 Options key 3 P Pause Icon 16 Inserting 3, 11 Predialing 7 Prompts 6 R Redial key 3 Redial List Deleting List 7 Redialin[...]
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Page 24
If you’ve read this owner ’s manual and consulted the T roubleshooting section and still have problems, please visit our website at www .aastra.com or call 1-800-574-1611 for technical assistance. © Aastra T elecom 2003 D0041-0049-00-00 Rev .01 D0041-0049-00 E 480e.book Page 22 Wednesday, June 11, 2003 4:25 PM[...]