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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of ArtDio IPS-3101h, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of ArtDio IPS-3101h. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of ArtDio IPS-3101h should contain:
- informations concerning technical data of ArtDio IPS-3101h
- name of the manufacturer and a year of construction of the ArtDio IPS-3101h item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of ArtDio IPS-3101h alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of ArtDio IPS-3101h, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the ArtDio service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of ArtDio IPS-3101h.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the ArtDio IPS-3101h item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
A RT Dio I I n n t t e e l l l l i i g g e e n n c c e e C C o o m m m m u u n n i i c c a a t t i i o o n n IPS-3101h User Manual V1.1 Version[...]
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Us er’s M anaul 2 Table of Contents 1. Welcome……………………… ……………………………… …………………………...3 2. Installation ………………………… ……………………………… ……………………..4 3. What is Included in the ckage…………………………… ……………………[...]
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Page 3
Us er’s M anaul 3 1. Welcome Congratulations on becoming an owner of IPS-3101h. You made an excellent choice and we hope you will enjoy all its capabi lities. ArtDio's award-wining IPS-3101h is an all-in- one VoIP integrated access device that features superb audio quality, rich functionalities, high level of integrat ion, compactness and ul[...]
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Page 4
Us er’s M anaul 4 Installation IPS-3101h VoIP Gateway is an all-in-one VoIP integrated device designed to be a total solution for networks providing VoIP services. The IPS-3101h VoIP functionalities are available via a regular analog telephone. The following photo illustrates the appearance of a IPS-3101h. Top View Side Views Interconnection Diag[...]
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Page 5
Us er’s M anaul 5 What is Included in the Package The IPS-3101h package contains: 1) One IPS-3101h 2) One universal power adaptor 3) One Ethernet cable 4) One CD-ROM 5) Quick Install Guide 2.1 Safety Compliances The IPS-3101h is compliant with various safety standards including FCC/CE. Its power adaptor is compliant with UL standard. The IPS-3101[...]
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Page 6
Us er’s M anaul 6 Product Overview 2.2 Key Features • Supports SIP 2.0(RFC 3261), TCP/UDP/IP , RTP/RTCP, HTTP, ICM P, ARP/RARP, DNS, DHCP (both client and s erver), NTP, PPPoE, STUN, TFTP, etc. • Built-in router, NAT, Gateway and DM Z port forwarding • Powerful digital signal processing (DSP) to ensure superb audio quality; advanced adaptiv[...]
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User’s Manaul 7 2.3 Hardware Specification The table below describes the difference among t hese models. Model IPS-3101h LAN interface 1xRJ45 10Base-T WAN interface 1xRJ45 10Base-T FXS telephone port 1xFXS PSTN port 1x life line port Button 1 LED Green and red color Universal Switching Power Adaptor Input: 100-240VAC 50-60 Hz Output: +5VDC, 1200m[...]
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User’s Manaul 8 Basic Operations 2.4 Get Familiar with Key Pad and Voice Prompt IPS-3101h has stored a voice prompt menu for quick browsing and s imple configuration. To enter this voice prompt menu, simply press the button or “***” from the analog phone . Menu Voice Prompt User ’s O ptio ns Main Menu “Enter a Main Option” Enter ‘*’[...]
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User’s Manaul 9 2.5 Make Phone Calls 2.5.1 Calling phone or extension numbers There are currently two methods to make a extension number call: a) Dial the numbers number directly and wait for 4 (default) seconds. b) Dial the numbers directly, and press # (assuming that “use #” as dial key is selected in web configuration). Other functions ava[...]
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User’s Manaul 10 09 9 *0 . (dot character) *4 : (column character) Examples: If the target IP address is 192.168 .0.160, the dialing convention is Voice Prompt with option 47, then 19216 8000160 followed by pressing the “#” key if it is configured as a send key or wait for more than 5 seconds. In this case, the default destination port 5060 i[...]
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User’s Manaul 11 then hang up Flash/ Hook When in conversation, this ac tion will switch to t he new incoming call if user heard the call waiting sound. When in conversation and no incoming call heard, this action will switch to a new channel f or a new call. 2.6.2 PSTN Pass Through When IPS-3101h is out of power, the RJ 11 line jack on the IPS-3[...]
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User’s Manaul 12 Configuration Guide 2.8 Configuring IPS-31 01h WAN IP through Voice Prompt 2.8.1 DHCP Mode Follow section 5.1 with voice menu option 01 to enable IPS-3101h to use DHCP. 2.8.2 STATIC IP Mode Follow section 5.1 with voice menu option 01 to enable IPS-3101h to use STATIC IP mode, then use option 02, 03, 04 to s et up VoIP gateway’[...]
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User’s Manaul 13 The password is case sensitive and the factory default password is lower case ‘ admin ’. 2.9.2 Configuration Menu After the correct password is entered in the login screen, the em bedded Web server inside the IPS-3101h will respond with the Configuration Menu screen which is explained in de tails below. The definitions for al[...]
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User’s Manaul 14 ArtDio IPS-3101h Configuration MAC Address: 00.0B.82.00.XX. XX Product Model: IPS-3101h Software Version: Progr am--1.0.X.X Bootload er—1.0.0 .XX HTML--1 .0.0.XX VOC-- 1.0.0.5 Admin Password: ***** (password to configure this IP phone) WAN IP Address: dynamically assigned via DHCP (default) or PPPoE (will attempt PPPoE if DHCP [...]
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User’s Manaul 15 Admin Password This contains the password to access the Web Configuration Menu. This field is case sensi tive. WAN IP Address There are 2 modes under whic h the IPS -3101h can operate: - If DHCP mode is enabled, then all t he field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) [...]
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User’s Manaul 16 Advanced Options: Advanc ed Op tions: Preferred Vocoder: (in listed order) choice 1: choice 2: choice 3: choice 4: choice 5: choice 6: choice 7: choice 8: G723 rate: 6.3kbps encodin g rate 5.3kbps encoding rate iLBC frame si ze: 20ms 30ms iLBC payload type : 98 (between 96 and 127, default is 98) Silence Suppression: No Yes Voice[...]
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User’s Manaul 17 No Key Entry Time out: 4 (in seconds, default i s 4 second s) Use # as Dial Key: No Yes (if set to Yes, "#" will function as t he "(Re-)Dial" key) loca l S IP port: 5060 (default 5060) Local RTP port: 5004 (1024-65535, default 5004) Use random port: No Yes NAT Traversal: No Yes, STUN server is: (URI or IP:port[...]
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Page 18
User’s Manaul 18 Preferred Vocoder The BudgeTone IPS-3101h supports up t o 6 different vocoder types including G.711 A-/U-law , G.723.1, G.726, G.728, G.729A/B, iLBC. Depending on the product model, some of t hese vocoders may not be provided in standard release. A user can configure vocoders in a preference list that will be included with the [...]
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User’s Manaul 19 Use DNS SRV: Default is No. If set to Yes the User ID is Phone Number If the IPS-3101h has an assigned PSTN telephone number, then this field will be set to “Yes”. Otherwise, set it to “No”. If “Yes” is set, a “user=phone” parameter will be attached to the “From” header in SIP request SIP Registration This par[...]
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Page 20
User’s Manaul 20 NAT Traversal This parameter defines whether the IPS-3101h NA T traversal mechanism will be activated or not. If activated (by choosing “Yes”) and a STUN server is also specified, then the IPS-3101h will behave according to the STUN client spec ification. Under this mode, the embedded STUN client inside the IPS-3101h will att[...]
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User’s Manaul 21 Send Flash Event This parameter allows the user to control whether to send an SIP NOTIFY message indicating the Flash ev ent, or just to switch to th e voice channel when the user presses the Flash key. FXS Impedance Selects the impedance of the an alog telephone connected to the Phone port. NTP server This parameter defines the [...]
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User’s Manaul 22 NAT/DHCP Server Configuration: NAT/DHCP Server Information & Configuration: WAN IP Address: 192.168.XX.XX Cloned WA N M AC Addr: (in hex form at) L AN Subnet M ask: (defa ult is 25 5. 255.255. 0) L AN DHCP Base I P: (base IP for t he LAN port, default is 192.168. 2.1) DHCP IP Lease Time: 0 (in units of hours , def ault is 120[...]
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User’s Manaul 23 Port Forwarding: Allow the user to forward a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. 2.9.3 Saving the Configuration Changes Once a change is made, the user should press the “Update” butt on in t he Configurat ion Menu. The IPS-3101h will then display the follow ing screen to confir[...]
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User’s Manaul 24 Software Upgrade 2.11 Upgrade with TFTP To upgrade software, IPS-3101hs can be configured with a TFTP server where the new code image is located. The TFTP upgrade c an work in ei ther static IP or DHCP mode using private or public IP address. It is recommended that the TFTP server must have either public IP address or be on the s[...]
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User’s Manaul 25 Restore Factory Default Setting Warning : Restore the Factory Default Setting will delete all configuration information of the device. Step 1. Find the Mac Address of the device. The M ac address of the device is located on the bottom of the device. It is a 12 digits number. Step 2. Encode the Mac address. The enco de rule is: ?[...]