AT&T 1080 manual

24 Telephone operation Call transfer Transfer a call and speak to the receiving party While on a call: 1. Pr e ss [ IN TE RC OM ] . T he o ut sid e ca ll w il l au t om at ic al ly b e pu t on h ol d, a nd y ou wi ll s ee IN TE R C OM T O XX , wi th X X be in g th e de st in at io n e xt en si on n um be r . 2. Pr es s th e on e- to uc h bu t to n [...]

25 Intercom operation Intercom overview Thi s 10 80 t ele pho ne i s fu lly com pati ble with an y A T&T F our-L ine Smal l Bus ines s S yst em S peak erpho ne 1 070 or 1 040 phon es y ou may hav e in sta lle d. Y ou ca n us e a tot al of 1 6 10 80/1 070/ 1040 pho nes tog ethe r as ex ten sion s in yo ur ph one sys tem . Eac h in divi dual pho [...]

26 Intercom operation Intercom Use th is fe atu re fo r c al ls bet wee n sys tem p hon es. Make an intercom call with the handset 1. If One-touch preference is set to INTERCOM (page 35), skip to step 2. -OR- If One-touch preference is set to TELEPHONE (page 30 of the installation guide), press [INTERCOM] . 2. Pr es s th e on e- to uc h bu t to n f[...]

27 Intercom operation Intercom Make an intercom call with the speakerphone or headset With the handset in the telephone base: 1. If O ne -t ouc h p r ef er en ce i s se t t o IN TE RC OM , sk ip t o st ep 2 . -OR- If One-touch preference is set to TELEPHONE , press [INTERC OM] . The phone will automatically activat e the intercom call in the mode ([...]

28 Intercom operation Intercom Answer an intercom call Wh en y ou r ec ei ve an i nt er co m ca ll , y ou w il l he ar a r ep ea ti ng d ou bl e- ri ng p at te rn a nd y ou r sc r ee n wi ll di sp la y I NT ER C OM F RO M wi th t he e xt en si on n um be r of t he c al le r . An sw er t he i nt er co m ca ll b y l if ti ng t he ha nd se t, o r by p[...]

29 Intercom operation Voice page Page a specific extension (single-phone page) Se nd s yo ur v oi ce t o th e s pe ak er o f th e d es ti na ti on ph on e. T he p er so n yo u’ v e ca ll ed m ay b e a bl e to re sp on d ju st b y ta lk in g . Se e AU TO M UT E o n pa ge 3 5 of t he i ns ta ll at io n gu i de . 1. Press [INTERCOM] . 2. Press [ENTE[...]

30 Intercom operation Voice page Answer a single-phone page Auto-mute off When your extension receives a page, the phone beeps and the speakerphone is automatically activated. Answer the call simply by speaking. If you are on the headset, you can answer the page by pressing [HEADSET] and speaking through the microphone of the headset. Auto-mute on [...]

31 Intercom operation Voice page Page all (system-wide page) Se nd s yo ur v oi ce t o th e s pe ak er s of all phones in the system. 1. Pr es s [I NT ER C OM ] th en [ ] t o sh ow P AG E AL L . 2. Pr es s [E NT ER ] . T he s cr ee n wi ll d is pl a y P A GE AL L . Once the page is automatically answered, speak and your voice will be heard at all i[...]

32 Intercom operation Voice page Answer a system-wide page NO TE : On ly o ne e xt en si on c an a ns we r a syst em- wide page. When you receive a system-wide page, your phone beeps and the screen shows P A GE ALL FROM XX , with XX being the originating ext ension number . 1. Pr es s [E NT ER ] to a ns we r th e pa ge . Th e sc r ee n di sp la ys [...]

33 Intercom operation Voice page Room monitor Ma ke a sin gle -pag e call t o a syst em phone to monit or t he s ou nd s fr om th at r oo m. T o u se t he r oo m monitor fe atu re, t he des ti nat io n t ele pho ne au to - mu te fe atu re must be turned off (page 35 of the installation guide). 1. Press [INTERCOM] . 2. Press [ENTER] to select PAGE .[...]

34 One-touch setup and operation One-touch overview This telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. The steps used to dial numbers stored in one-touch locations vary according to how you programmed the one[...]

35 One-touch setup and operation One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch keys as intercom or outside- call shortcut keys. 1. Pr es s [E NT ER ] . 2. Pr es s [E NT ER ] ag ai n to e nt er t[...]

36 One-touch setup and operation One-touch storage 1. P ress [EN TER] . Th e sc reen dis play s ON E TO UCH . 2. Press [ENTER] . 3. Pr es s [ ] or [ ] r ep ea t ed ly u nt il y ou se e PR OGR AM . 4. Pr es s [E NT ER ] . T he s cr ee n in cl ud es ( EN TE R NU MB ER ). 5. Us e th e di al p ad t o e nt er u p to 2 4 di gi ts . -O R- • To copy the [...]

37 One-touch setup and operation One-touch storage continued from previous page 6. Pr es s th e de si re d o ne -t ouc h k ey t o s t or e t he t el ep ho ne n um be r in t he n or ma l lo ca ti on . -OR- Press [LOWER] , then th e desire d one-to uch key to sto re the tel eph one numb er i n th e lo wer loc atio n. N O TE S: • If th e de si r ed [...]

38 One-touch setup and operation T o d i a l a o n e - t o u c h n u m b e r This phone comes with one-touch preference preset to INTER COM . N O TE : T o ch an ge t he o ne -t ou ch p r ef er en ce , se e PR EF ER EN CE o n pa ge 3 5. If one-touch pr efer ence is set to INTER COM: 1. Lift the handset. -OR- Press [ SPEAKER] . -OR- Press [HEADSET] a[...]

39 One-touch setup and operation T o v i e w o r d e l e t e a o n e - t o u c h n u m b e r To view a one-touch number 1. Press [ EN TE R] . 2. Pr es s [ ] or [ ] u nt il y ou s ee O NE T OU CH . Pr ess [E NT ER ] . 3. Pr es s [ ] or [ ] u n ti l yo u se e VI EW . Pr es s [E NT ER ] . 4. Pr es s th e de si re d o ne -t ouc h k ey t o v ie w th e t[...]

40 One-touch setup and operation T o m o d i f y a o n e - t o u c h n u m b e r 1. Wh en a o ne- t ou ch t el eph on e nu mb er i s di sp la ye d, pr es s [ ] or [ ] t o h ig hl ig ht M OD IF Y . 2. Pr es s [E NT ER ] . 3. Pr es s th e di al pa d ke ys t o en te r up t o 2 4 d ig it s. • Y ou c an i nc lu de a p au se w hi le m od if yi ng a di [...]

41 One-touch setup and operation T o m o d i f y a o n e - t o u c h n u m b e r c on ti nu ed f ro m pr ev io us p ag e 4. Pr es s th e de si re d o ne -t ouc h k ey t o s t or e t he t el ep ho ne n um be r in a l oc at io n. -O R- Pr es s [L O WER ] , t he n th e de si r ed o ne -t ouc h k ey t o s to re t he t el ep ho ne n um be r in t he l ow[...]

42 Directory Directory overview This 1080 telephone can store up to 200 names and phone numbers in the directory. Names can have up to 16 characters and numbers can have 24 digits. Because directory entries are stored in alphabetical order, you may wish to enter names with the last name first. To enter directory mode, press [DIR] . If there are alr[...]

43 Directory Store a name and number in the directory 1. Press [DIR] to begin working with the directory. 2. Press [ ] until the screen includes ADD ENTRY . 3. Press [ENTER] . The screen includes ENTER NAME . 4. Use the dial pad keys and the chart below to enter the letters, digits or symbols you wish to store. Press the key repeatedly until the de[...]

44 Directory Store a name and number in the directory continued from previous page 6. Use the dial pad keys to enter the desired phone number. -OR- Press [(AUTO) REDIAL] to copy the last number dialed at this extension onto the screen. Press [ ] to backspace. 7. When you have finished entering the number, press [ ] or [ ] to show DONE . Press [ENTE[...]

45 Directory Store a name and number in the directory Store a temporary tone signal in a directory number If you have dial pulse (rotary) service, you can store tone signals in a directory number. You may need tone signals to use bank-by-phone and other services. 1. When you reach the place in the dialing sequence where you wish tone dialing to beg[...]

46 Directory R eview dir ectory entries 1. Press [DIR] and then [ENTER] to begin working with the directory entries. 2. Press [ ] or [ ] to scroll through the directory entries. -OR- Press the dial pad key for the first character of the entry you wish to review until the character you are looking for is displayed. Then press [ ] or [ ] to scroll th[...]

47 Directory Edit a directory entry When any directory entry is displayed, to edit the entry: 1. Press [ENTER] . 2. Press [ ] or [ ] to scroll to MODIFY . Press [ENTER] to edit the name. 3. Pre ss [ ] to move the cur sor to t he l eft or [ ] to move the cursor to the right. Press [REMOVE] to erase characters. Press the dial pad keys to enter the co[...]

48 Directory Dial and remove an entry from the directory Dial a number from the directory 1. Find the entry for the number you wish to call by following the directions under Review directory entries on page 46. 2. Press [ENTER] . The screen displays DIAL . 3. Press [ENTER] . -OR- Pick up the handset. -OR- Press [ SPEAKER] or [HEADSET] . The phone w[...]

49 Directory Remove all entries from the directory 1. Press [DIR] to begin working with the directory. 2. Press [ENTER] to select VIEW ENTRIES . 3. Press [ ] or [ ] until the screen shows END OF LIST . 4. Press [REMOVE] . The screen display include REMOVE ALL? 5. Press [REMOVE] again within three seconds to confirm the command and remove all direct[...]

50 Caller ID operation Caller ID operation About caller ID This telephone has a Caller ID feature that works with caller identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas. This telephone can provide information only if both you and the caller are in areas offer[...]

51 Caller ID operation Caller ID operation How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring. The time and date of the call, the caller’s name and phone number are included in the display if sent by the caller’s te[...]

52 Caller ID operation Caller ID operation C al l s r ec e iv e d o n t wo or mo r e l i n es si m ul t an e ou s ly Your screen can display the caller ID information for only one call at a time, but you can switch between the information for two or more ringing lines by pressing [ ] or [ ] . For example, if Line 3 of the phone is ringing, the scre[...]

53 Caller ID operation Caller ID operation Call history Information about the last 200 incoming calls is stored in the call history. The most recent call will have the highest entry number. (For example, if two calls have been received, the call with the entry number 002 in the call history is the more recent.) You can review the call history to fi[...]

54 Caller ID operation Reviewing the call history and returning calls To review the call history 1. Press [CALL HIS T ORY] . The screen displays CALL HIST ORY and the number of total calls and new calls in the call history . -OR- Press [ ] or [ ] when the tel ephone is idle to show the most recent call er ID entry directly . Skip to step 3. 2. Pres[...]

55 Caller ID operation To delete an entry or all entries Changing the format of the caller ID number Yo u ma y ne ed t o ad d or re mo ve t he a re a c od e or a "1 " at t he b eg in ni ng o f t he n um be r. 1. Follow the dir ections in steps 1 and 2 of T o r eturn a call (page 54). Press [ENTER] . 2. Press [ ] or [ ] until the scr een d[...]

56 Caller ID operation To store an entry to the directory or a one-touch key To save an entry to the directory 1. Press [CALL HISTORY] . 2. Press [ ] or [ ] until you see the desir ed entry. 3. Press [ENTER] , then [ ] or [ ] until you see COP Y T O DIR . 4. Pr ess [ENTER] t o st or e t he na me an d n umb er in to th e d ir ec to ry a nd return t [...]

57 Caller ID operation Call waiting and message waiting CID with call waiting If you subscribe to caller ID with call waiting service and you receive a call waiting call, not only will you hear the normal call waiting tone, but (CALL WAITING) will be displayed in the top line of the screen. The caller information for the incoming call will be displ[...]

58 COVM RESET Use this feature when the phone display and NEW CALL light indicate there is voice mail when you have none. You may have accessed your voice mail from a remote location (while away from the phone). You may have received a false signal from your local service provider. You can clear the indicator manually. 1. Press [ENTER] . 2. Pr es s[...]

59 Auto attendant operation About the auto attendant and message recording If y ou w an t on e or m or e o f yo ur 1 08 0 t el ep ho ne s to a u to ma ti ca ll y an s we r in co mi ng c al ls f or y ou r s ys te m, t o an n ou nc e th e di re c to ry , an d to a l lo w yo ur ca ll er s to r ec or d ce nt r al s ys te m me ss a ge s, y ou n ee d t o[...]

60 Auto attendant operation About auto attendant operation The auto attendant feature only works with a multi-phone system. If this phone is the only telephone in your system, DO NOT select auto attendant for this phone. A 1080 telephone assigned as an auto attendant will automatically pick up and redirect an incoming call from a shared outside lin[...]

61 Auto attendant operation Using multiple auto attendants You may wish to set one or more additional phones to act as auto attendant(s) when the primary auto attendant is turned off or busy. An auto attendant is busy when someone at that extension is: • programming the phone, or • accessing messages, or • on an intercom call, or • dialing [...]

62 Auto attendant operation Auto attendant sequence for callers When you set this phone to be an auto attendant, it automatically picks up a ringing line after the pickup delay time you programmed (see AUTO ATT DELAY section on page 49 of the installation guide), and plays the appropriate auto attendant announcement. When a caller enters a correct [...]

63 Incoming call Caller dials [9] AA rec ords centr al message AA plays DIR OGM Caller dials [0] AA answers and plays outgoing announcement Caller dials e xtension number AA plays “Calling that ... ” and calls ext ension, which rings Normal call Y es Person answers call? No Extension = 1080 or 1070 or 1040 1080 1080 answers and rec ords priva t[...]

64 Answering system operation Answering system operation Incoming messages If this 1080 telephone is not set up as an auto at te nd an t, i t wi ll s to r e on ly p ri va te me ss ag es . I f t h i s 1 0 8 0 p h o n e i s a n a u t o a t t e n d a n t , it c an s to re th re e ki nd s of m es sa ge s i n th re e se pa r at e li st s: • Private me[...]

65 Answering system operation DTAD setup See DTAD setup in Feature Setup on pages 57- 62 in the installation guide to set up the DTAD function. To turn the private message answering system on or off Th e an sw er in g fu nc ti on of t hi s ph on e i s p ro gr am ma bl e. See ANSWER STATUS on page 57 of the installation guide for programming instruc[...]

66 Answering system operation DTAD setup ANSWER DELAY Set the length of time this phone rings before the answering system picks up the call. One ring cycle lasts about six seconds. 1. Pr es s [E NT ER ] . 2. Pr es s [ ] or [ ] u nt i l y o u s e e D T A D S E T U P . P r e s s [ E N T E R ] . 3. Pr es s [ ] or [ ] u nt il y ou s ee A NS WER D EL A [...]

67 DT AD SETUP ON MESSAGE ALER T Answering system operation DTAD setup REMOTE CODE Se le ct a t hr ee -d ig it number to a llow remot e acc ess from another telephone (away from yo ur hom e, pag e 59 of the inst alla tion gui de) and inte rnal acc ess from the SYS EXT telephones (See 1070 or 1040 user's manual for details). This code is 111 by[...]

68 Answering system operation DTAD setup MESSA GE LENGTH Se t th e ma xi mi um l en gt h o f re co rd ed m e ss ag es . You can select the maximum length for the messages callers can record. If you choose UNLIMITED , the caller can record a message of any length, up to the amount of time remaining for all messages, memos and announcements. If you c[...]

69 Answering system operation DTAD setup CALL SCREENING Choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you will hear the incoming private message on your telephone when a call comes in. 1. Pr es s [E NT ER ] . 2. P r e s s [ ] or [ ] u nt i l y ou s e e D T A D S E TU P . [...]

70 Answering system operation DTAD features Setup the answering system in DTAD FEATURE menu. The D T AD FEA TURE menu allows you to: • P l a y o r r e m o v e i n c o m i n g p r i v a t e m e s s a g e s , a n d r e c o r d y o u r o u t g o i n g a n n o u n c e m e n t f o r y o u r p r i v a t e m a i l b o x . • Play or remo ve central mes[...]

71 Answering system operation Private outgoing announcement Th e pr iv at e ou tg oi ng a n no un ce me nt is played to callers who do not go through the auto attendant. If the 1080 is not an auto attendant, or if a call comes in on its private line, or if the ANSWER DELAY is shorter than the AUTO ATT DELAY (pages 49 and 58 of the installation guid[...]

72 Answering system operation Private outgoing announcement To play your outgoing announcement 1 Press [DTAD] . 2. Press [ ] or [ ] until you see PRIVATE MSGS . Press [ENTER] . 3. Press [ ] or [ ] until you see PRIV A TE OGM . Press [ENTER] . 4. Pr es s [ ] or [ ] u n ti l yo u se e PL A Y . P r es s [ENTER] . The current announcement will be playe[...]

73 Answering system operation Private message playback To playback private messages 1. Press [DTAD] . 2. Press [ ] or [ ] until you see PRIV A TE MSGS . Press [ENTER] . To playback new messages: a. Pr es s [ ] or [ ] u nt il y ou see PL A Y NEW MS GS . Th e s cr een wi ll dis pla y th e t ot al n um b er of n ew m es sa ge s. b. Pr es s [ENTER] . T[...]

74 Answering system operation Private message playback Options during message playback • T o a d ju s t t he pl a y b a c k v o l u m e, pr e s s [ V O L U ME ] button. • To skip t o the next message, press [ ] . • To go back t o the previous message, press [ ] wi th in 3 s ec on ds o f th e me s sa ge p la yi ng . T o repe at the messag e cu[...]

75 Answering system operation To record and play memos Me mo s ar e me ss ag es y ou re co rd y ou rs el f . Th ey ar e sa ve d, p la ye d ba ck an d de le te d ex a ct ly l ik e pr iv at e in co mi ng m es sa g es . Yo u ca n re c or d a me mo as a r em in de r to y ou rs e lf , or l ea ve a me ss ag e fo r so me on e el se u si ng t he sa me t el[...]

76 Answering system operation T o r e c o r d a n d p l a y t w o - w a y c o n v e r s a t i o n s Du ri ng a n ou ts id e ca ll , y ou c an r ec or d t he co nv er sa ti on as a private message in the answering system memory. It is saved, played back and deleted exactly like private incoming messages. To record a two-way conversation 1. While you[...]

77 Answering system operation Remote access A three-digit security code is required to access your answering system fr om any touch-tone telephone on a differ ent telephone line (awa y from your home). This c ode is pre-set at 111; see REMO TE CODE (page 59 of the installation guide) to change it. 1. Dial your telephone number fr om any touch- tone[...]

78 Answering system operation Remote access Replay curr ent message and r eplay previous message [2] Skip to ne xt message [3] Delet e message(s) [#] [#] Press to del ete all messages. Stop [8] Rec or d a memo [9] to begin r ecording [8] to stop r ecording Play outgoing announcement [7] Press to pla y current answering system announc e- ment. Press[...]

79 Answering system operation Central message playback About central messages If the 1080 telephone is an auto attendant, callers can leave central messages by pressing [9] . Each central message can be up to one minute. NO TE : Th e te l ep ho ne w il l pl ay b ac k th e pr es et ou tg oi ng m es sa ge " He ll o. P le ase l ea ve a m es sa ge[...]

80 Answering system operation Central message playback Information about messages • When playback begins, you will hear the tot al number of new or all messages. • Befor e each message, you will hear the day an d ti me i t wa s r ec ei v ed . Th e m es sa ge n um be r cu rr en tl y playing will be displayed on the screen. • After the last mes[...]

81 Answering system operation SYS EXT mailbox About system extension mailboxes If a 1080 telephone is an auto attendant, it can be a system extension (SYS EXT), mailbox for 1070 and 1040 telephones in the system. When the 1080 phone is a SYS EXT mailbox, it can answer calls transferred by the auto attendant system and record caller’s messages for[...]

82 Answering system operation SYS EXT mailbox REMOVE EXT MSG S Delete all messages for a specific 1070 or 1040 phone that uses this 1080 mailbox, or delete all 1070 and 1040 messages in this 1080 mailbox. T o d e l e t e a l l m e s s a g e s f r o m o n e S Y S E X T t e l e p h o n e 1. P r e s s [ E N T E R ] o n t h e 1 0 8 0 m a i l b o x p h [...]

83 Appendix A Glossary Auto Attendant: A 1080 telephone in your multi-telephone system is assigned to pick up a ringing line automatically after a selected number of rings. The Auto Attendant plays the selected auto attendant message and redirects the call if the caller enters an extension number. You can assign up to 16 Auto Attendants in your tel[...]

84 Appendix A Glossary continued from previous page Home area code: T hi s is t he a re a c od e fo r yo ur te le ph on e nu mb e r. U se rs s im pl y di al t he s ev en d ig it s o f a te le ph on e n um be r to m ak e a call within their own area code and 11 digits outside of their area code. If this ap pl ie s t o yo u, y ou s h ou ld en te r yo[...]

85 Appendix A Glossary Private message: Messages that did not come through the auto attendant. If the 1080 is not an auto attendant, or if it has a private line, or if the ANSWER DELAY is shorter than the AUTO ATT DELAY , and if DTAD SETUP ANSWER STATUS is on, callers will leave private messages. System extension message: Th e me s sa ge s re co rd[...]

86 Appendix B Time/date When the telephone is idle, the screen will display the date and time. The time can be set manually or with incoming caller ID information. Even if you have caller ID, you must set the year once for voice messages to have the correct day of the week. 1. Press [ENTER] . 2. Press [ ] or [ ] until you see TIME/DATE . 3. Press [[...]

87 Appendix B Time/date continued from previous page • Set tin g t he c lo ck i n th is m en u wi ll a ls o se t th e ti me f or th e an sw er in g s ys te m. B ef or e pl a yi ng ea ch m es sa ge , th e an sw er in g s ys te m an no un ce s th e da y a nd t im e th e me ss ag e wa s r ec ei ve d (p ag e 73 ). B e fo r e us in g th e an sw er in [...]

88 Appendix C Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See CSL DELAY RING on page 75 of the installation guide.) Answer a delayed ring The console phone rings and the scr een displays the exten[...]

89 Appendix C Centrex operation Centrex service call example In t he e x am pl e on t he l ef t , wh en the calls coming from 555-1237 or 555-1238 ar e not answered, if you sub scri be t o the Cen tre x ser vice pr ovi ded by you r l ocal te leph one com pany , t hese cal ls w ill be swi tch ed t o t he c ons ole tel eph one (EXT 11 in t he ex amp [...]

90 Appendix D General product care To keep your phone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generat e electrical noise (for example, mot ors or fluorescent lamps). • DO NOT expose it to dir ect sunlight or moisture. • Avoid dropping the phone and/or other rough trea[...]

91 Appendix E Important product information This symbol is to alert y ou to important operating or servicing instruc- tions that may appear in this user’s manual. Always f ollow basic safety pre- cautions when using this product to r educe the risk of injury , fire, or electric shock. Safety information • Read and unders tand all instructions i[...]

92 Appendix E Important product information Especially about corded telephones • Electrical power: The t elephone base must be connected to a working e le c tr ic al o ut le t. T he e le ct ri ca l ou tl et s ho ul d no t be c on tr ol le d by a wa ll s w it ch . C al ls ca nn ot b e ma de fr om t he ha nd se t if t he t el ep ho ne b as e is u n[...]

93 Appendix F FCC and ACTA information If this equipment was approv ed for connection to the tel ephone network prior to July 23, 2001, it complies with P art 68 of the Federal Communications Commission (FCC) rul es. If the equipment was approved aft er that date, it complies with the Part 68 rules and with the T echnical Requirement s for Con- nec[...]

94 Appendix F FCC and ACTA information 4. R ig ht s o f th e t el eph on e c om pa ny If t hi s eq ui pm en t is c au si ng h ar m t o th e te l ep ho ne n et wor k, th e t el ep ho ne c om - pa ny ma y t emp or ari l y di sc on ti nu e yo ur t el ep ho ne s er vi ce . Th e t el ep ho ne c om - pa ny is r equ ir ed t o no ti fy y ou be for e in te [...]

95 Appendix G Part 15 of FCC rules Some telephone equipment gener ates, uses, and can radiate radio-fr equency energy and, if not install ed and used properly , may cause interfer ence to r adio and television r eception. This product has been test ed and found to meet the standards f or a class B digital device, as specified in part 15 of the FC C[...]

96 Appendix H Limited warranty T he A T & T b r a n d i s u s ed un d er li c e n s e - an y r e p a ir , r e p la c e m e n t o r w ar r a n t y s er v ic e , a nd al l q u es t io n s a bo u t t hi s p r o d u c t s ho u l d b e d i r e ct e d t o : I n t he Un i t e d S t a t es of A me r ic a c a ll 1 (800) 222-3111 or visit www .telephones[...]

97 4. What is not cov ered b y this limited warr anty? This limited warranty does not c over: • PRODUCT that has been subjected t o misuse, accident, shipping or other physical damage, improper inst allation, abnormal operation or handling, neglect, inundation, fire, wat er , or other liquid intrusion; or • PR ODUC T th at h as b een dama ged d[...]

98 6. What must y ou return with the PR ODUCT to get warranty servic e? Y ou must: a. Return the entir e original package and contents including the PR ODUCT t o th e se rv i c e l o ca ti o n al o n g wi t h a d es cr i pt io n o f t he ma lf u nc ti o n or di ff i cu l t y; and b. Include “valid proof of pur chase” (sales receipt) identifying[...]

99 Appendix I Technical specification Operating temper ature 32°F — 122°F 0°C — 50°C Power adapter input AC120V 60Hz Power adapter output DC12V 500mA Backup batt ery (purchased separat ely) Alkaline 9V , size 1604A Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet REN 0.3B System signal carrier frequency 1.7 MHz[...]

100 Appendix J In case of difficulty If you hav e di ffic ult y wi th y our te leph one, pl ease try the sug gest ions bel ow . Fo r Cu sto mer Ser vice , vi sit our webs ite at www .t ele pho nes .at t.c om , or cal l 1 (80 0) 222- 311 1 . In C anad a, d ial 1 (8 66) 28 8-42 68 . Ha ve t he ser ial numb er , fo und on t he u nder side of you r ph [...]

101 There is no dial t one. • First, try all the suggestions of My tel ephone appears to be dead on page 100. • Th e t el ep ho n e li ne c or d mi gh t be m al fu n ct io ni ng . T ry installing a new telephone line cor d. • Di sc on ne ct t he t el ep ho n e ba se f r om t he te le ph on e jack and connect a differ ent telephone. If there i[...]

102 Appendix J In case of difficulty I cannot transfer out side calls. • I f y o u a r e o n a c o n f e r e n c e c a l l w i t h a n o t h e r t e l e p h o n e in the same system (page 22), the call cannot be transferr ed. • If th e de stin atio n t elep hone is on a n ou tsi de call or in ter com cal l with a nother s ystem tele phone, the [...]

103 Appendix J In case of difficulty Cannot join a conversation in progr ess. • The c all priv acy fea tur e p rev ent s an othe r se t on the sy ste m fr om int erru ptin g a con ver sati on. Mak e sur e you pr ess the LIN E bu tt on t o r el ease pri vacy . ( See Call pri vac y on pag e 21 .) • Make sure the ringer is on (page 14). • Make s[...]

104 My calls fade out or cut in and out when I am using the telephone. • If yo u ha ve a he adse t pl ugge d in to the tel eph one, try unplugging it and firmly plugging it in again. • Disconnect the telephone base fr om the modular j ac k an d pl ug i n a no th er c or de d te l ep ho ne . I f ca ll s ar e s till not cle ar , the pr obl em i s[...]

105 Appendix J In case of difficulty COVM line indicat or re- mains on. • Make sure you have r eviewed all messages on that line. • You ma y have received a f alse signal from the ce ntr al o ffic e. T o clea r , s ee C OVM RESET on page 58. I hear other calls when using the telephone. • Di sc on ne ct t he t el ep ho n e ba se f r om t he te[...]

106 Appendix J In case of difficulty • For private messages, make sur e the answering sy ste m is on. ON is s elec ted in ANS WER S T A TU S (page 57 of the installation guide). • If T oll Saver is activated, the number of rings changes to eleven sec onds when there are new messages waiting (page 66). • If y ou s ub sc ri be t o t he C en tr [...]

107 Appendix J In case of difficulty • If a caller reaches the maximum rec ording time you set for each message (page 60 of the installation guide), the system will disc onnect and part of the message may be lost. • If th e ca ller pau ses for mor e tha n se ven sec onds , t h e s y s t e m s t o p s r e c o r d i n g a n d d i s c o n n e c t [...]

108 Appendix J In case of difficulty • M a k e s u r e t h a t t h e r e i s a n a u t o a t t e n d a n t t e l e p h o n e . ( pa ge 2 9) . • Ma k e su re t he a ns we ri ng s ys t em a ns we r d el ay t im e ( AN S WE R DE LA Y , p ag e 66 ) of a ll 1 08 0 t el ep ho n es in the same system are longer than the aut o attendant answer d el ay [...]

109 • Make sur e the day/night announcements ar e set up and recorded (pages 66-68 of the installation guide). • Make sure that the DA Y and NIGHT times that you enter ed are appropriat e. See DA Y/NIGHT TIMES , page 50 of the installation guide. The auto att endant announcement is not correct. • Make sure direct ory announcement is recor ded[...]

110 Index A AC fail, 4 Alert tones, 7 Answer delay time, 66 Answering calls, 9 Answer status, 65 Area code, 55 SY S EXT mailbox, 81 Assign console, 89 Auto att endant operation, 59-63 Auto att endant flow chart, 63 Auto-redial, 18 C Caller ID, 50 Call history , 53 Call privacy , 21 Call screening, 69 Call transfer , 23 Call waiting, 19 Central mess[...]

111 N Navigation ke ys, 3 Names, enter into dir ectory , 43 search for , 46 O One-touch k eys, 34 delete entries, 39 dial number , 38 new entries, 36 pref erence, 35 P Page all, 31 Pause, 44 Private outgoing announc ement, 71 R Receiving calls, 9 Recor d time, 64 Redial stack, 17 Remote ac cess, 67 Reset CO VM, 58 Ringer on or off, 14 Ringer type, [...]

Remote access wallet card The wallet card bel ow lists the commands needed to contr ol your answering system fr om any touch-tone tel ephone. Fold her e. Cut along dotted line. Action R emote command Play all messages............................................. .......................... . 1* Play new messages......................................[...]

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