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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 1818, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T 1818 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T 1818. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T 1818 should contain:
- informations concerning technical data of AT&T 1818
- name of the manufacturer and a year of construction of the AT&T 1818 item
- rules of operation, control and maintenance of the AT&T 1818 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 1818 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 1818, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 1818.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T 1818 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 A T&T and the globe symbol are r egistered trademar ks of A T&T Corp. licensed to Advanced American T elephones. © 2001 Advanced Amer ican T elephones. All r ights reserved. Printed in China. Issue 1A T&T 05/01 USER’S MANU AL Pa r t 2 1818 Digital Ans wering System Speak erphone F old open this manual f or inf or mation about this [...]
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Page 2
INST ALLA TION Befor e Y ou Install Choose a location f or the answering system near a modular telephone jack and a standard electrical outlet not controlled by a wall s witch. Use only the pow er cord supplied with this product. If you need a r eplacement, call 1 800 222–3111. Input: 120 V , 60 Hz. Output: 6V AC, 350 mA. 1 Batteries • Y ou sho[...]
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Page 3
W all Installation 1 Remove the base. Slide the base sidew ays as shown by the REMO VE arrow . 2 Install the batteries as shown in Step 2 under T able/Desk Installation. 3 Connect the short line cor d to the telephone. Plug the short line cord into the LINE jack on the back of the set. Feed the cord through the c hannel on the bottom of the set. 4 [...]
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Page 4
3 FEA TURE SETUP T ur n System On/Off Befor e proceeding to set up features, press O to turn the system on. The PLA Y/ ST OP light is on or blinking when the system is on. F eature Setup 1 T o enter Feature Setup mode, press and hold S until the system announces “ Selected announcement is… ” 2 Press and r elease S until the system announces t[...]
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Page 5
FEA TURE SETUP F eature Summary (cont’ d) F eatur e/System Announces Options Priority Call Code Change the Priority Call Code to any thr ee-digit number from 500–999. Code is preset to 999. Do not set to same number as Remote Access Code. See “Prior ity Calling Code” under ANSWERING SYSTEM OPERA TION for inf or mation about using this featu[...]
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Page 6
5 REMO TE OPERA TION Connect with the Ans wering System Remote Access Commands Function Command V oice help menu Press 5 . Pla y all messages After the two beeps, wait four seconds f or system to automatically pla y back all messages, or press 1 . Pla y new messages Press 2 . Repeat a message Press 4 while the messag e is playing. Skip a message Pr[...]
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Page 7
TELEPHONE OPERA TION Dial Mode This phone comes set to operate with touc h tone ser vice. If you hav e dial pulse (rotar y) ser vice, you will need to reset the dial mode. If you hear clic ks (not tones) when y ou dial, you have dial pulse (r otar y) ser vice. 6 T o change to dial pulse mode: 1 Press and release G . 2 Press # , # , # , 3 . T o chan[...]
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Page 8
TELEPHONE MEMOR Y This telephone can store up to 13 numbers (up to 24 digits each). Y ou can keep a record of stored numbers on the director y card. 7 Storing One-T ouch Numbers 1 Press G . 2 Dial the number y ou’ re storing. 3 Press the one-touc h location where y ou want to store the number . Storing Memory Numbers 1 Press G . 2 Enter the telep[...]
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Page 9
8 ANSWERING SY STEM OPERA TION Set the Clock Y ou must set the clock once so that the system announces the correct day and time with your messag es. After this, if you subscribe to Caller ID , the system will automatically r eset the clock eac h time new call inf or mation is received. (There is a f ee for Caller ID service, and it may not be avail[...]
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Page 10
Press to delete the message that’ s playing. Hold to delete all messages. 9 Press to turn the system on or off. Off when system is off. System will not answer calls. On steadily when system is on with no new messages. Blinks when new messages ar e pr esent. Flashes quickly when memory is full. (Delete messages to make r oom for new messages.) Pre[...]
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Page 11
ANSWERING SY STEM OPERA TION Recor d a Memo Y ou can record a memo up to three minutes long to be stored as an incoming message. 1 Press and release . When the system beeps, speak toward the microphone. 2 T o stop recording, press P . 3 T o play the memo, press P . Recor d a Phone Conv ersation While on a call on the handset, you can record a con v[...]
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Page 12
11 System Does Not Respond T o Remote Commands • Make sur e you are calling from a touch tone phone. When you dial a number , you should hear tones. If you hear clic ks instead, the phone is not a touch tone telephone. • The ans wering system may not detect the Remote Access Code while your announcement is pla ying. T r y waiting until the anno[...]
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Page 13
fold © 2001 Advanced American T elephones. All rights reserved. Printed in China. Issue 1A T&T 05/01 1 AS48 Digital Answ ering System Remote Commands T o connect with your answering system: 1 Dial your telephone number from a touc h tone phone. 2 When the system answ ers, enter your Remote Access Code. The system announces the number of messag[...]
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Page 14
ONE KEY REMO TE COMMANDS Pla y All Play New Delete Repeat Skip Re view Clock Re view Fea tures V oice Help/ Stop TW O KEY REMOTE COMMANDS T urn system on or of f *0 Delete all messages 33 Review announcement 7 Record announcement *7 , speak after beep, press 5 to stop Change c lock *8 End remote access call *9 ONE KEY REMO TE COMMANDS Pla y All Pla[...]