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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 984QSG, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T 984QSG one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T 984QSG. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T 984QSG should contain:
- informations concerning technical data of AT&T 984QSG
- name of the manufacturer and a year of construction of the AT&T 984QSG item
- rules of operation, control and maintenance of the AT&T 984QSG item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 984QSG alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 984QSG, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 984QSG.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T 984QSG item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 This Quick Start Guide pro vides basic instructions. F or additional installation options and complete instructions which allo w you to use all featur es of this phone , ref er to your A T&T Small Business System Speak erphone with Digital Answering System and Caller ID/Call W aiting 984 User's Manual, P art 2. Installation Installation [...]
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Page 2
2 Batter y installation continued from page 1 2. Remo ve the battery compar tment scre w with a small Phillips head scre wdriver . 3. Pull on the tab to remo ve the batter y compartment cov er . 4. Insert a 9V batter y (purchased separately) f ollowing the polarity markings in the batter y compartment. 5. Replace the batter y compartment cov er and[...]
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Page 3
• F our one-line jacks (T o use this installation option, you’ll need to purchase tw o two-line ada pters. Adapters ar e available at r etail stores or b y calling 1 (800) 222–3111 .) • T wo two-line jacks 2. Connect the handset cord. Plug one end of the coiled handset cord into the jack on the left side of the phone. Plug the other end int[...]
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Page 4
4 T able/desk installation continued from page 3 3. Connect the po wer adapter to the telephone. Use only the pow er adapter pr ovided with this product. T o obtain a replacement, call 1 (800) 222–3111 . Plug one end of the pow er adapter into the jack labeled PO WER on the back of the phone. Plug the other end into a standard electrical outlet n[...]
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Page 5
5 F eatur e setup Featur e setup, memory programming and some individual featur e operations for the 984 use menus shown in the screen displa y . F or detailed instructions for using the menus, see Menu operation beginning on page 22 of y our User’ s Manual, Par t 2. Assign an extension n umber to y our phone Every individual phone in your teleph[...]
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Page 6
T urn line usage on or off f or each line If you ar e not using all four phone lines at this extension, you need to turn off line usage f or the unused lines. If you expand to a second, third or fourth line, turn line usage back on. Line 1 must be turned on for the inter com to work. NO TE: Y ou ma y use any combination of lines. Lines used do [...]
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Page 7
7 Pr ogram home and local ar ea codes Y ou can program this phone to r ecognize one home and up to five local ar ea codes. See Home area code and Local area code on page 6 of y our User’ s Manual, Par t 2 for definitions. 1. Press E to begin feature setup . 2. Press - until the screen displa y includes SPECIAL OPTIONS . 3. Press E . The scr een d[...]
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Page 8
8 T elephone operation NO TE: This phone comes progr ammed to use line 1 (default prime line) for calls if you do not press a LINE button. (T o change the pr ime line , see Assign the prime line on page 34 of your User’ s Manual, Par t 2.) When you answ er a call, the phone automatically selects the ringing line . Mak e or answ er a call usin[...]
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Page 9
9 One touch operation This telephone has 32 one touch locations where y ou can store phone numbers you wish to dial using f ewer k eys than usual. Y ou can store up to 24 digits in each location. The steps used to dial numbers stor ed in one touch locations var y according to ho w you pr ogrammed the one touch prefer ence . See Set one touch pref e[...]
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Page 10
10 Stor e a number in a one touch location For information about using the scr een menus, see Menu operation beginning on page 22 of your User’ s Manual, Part 2. 1. Press E to enter the feature men u. The screen displa ys ONE h TOUCH . 2. Press E . The screen displa y includes PREFERENCE and the curr ent setting. 3. Press - until the screen displ[...]
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Page 11
Dial a one touch number This phone comes with One touch pref erence pr ogrammed to INTERCOM . These instructions appl y only if you ha v e not changed One touch pref erence. NO TE: T o change One touch pref erence , see Set one touch pref erence on page 25 of your User’ s Manual, Par t 2. T o make a one touch call if One touch preference is s[...]
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Page 12
Inter com operation This 984 telephone is fully compatible with an y A T&T Four -Line Small Business Speak erphone 945 or 974 units you ma y ha ve installed. Y ou can use a total of 16 945/974/984 units together as extensions in your phone system. For details r egarding this telephone’ s compatibility with other A T&T phones, please ref e[...]
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Page 13
13 Mak e an inter com call with the handset This phone comes with One touch pref erence pr ogrammed to INTERCOM . These instructions appl y only if you ha v e not changed the One touch pref erence . NO TE: T o change One touch pref erence , see Set one touch pref erence on page 25 of your User’ s Manual, Par t 2. T o make an intercom call if [...]
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Page 14
Answ er an inter com call NO TE: An intercom call can be answered at any extension in the phone system by pressing I . When you r eceive an inter com call, you will hear a r epeating double-ring pattern and your scr een displa ys INTERCOM FROM with the extension number of the caller . Answer the intercom call b y lifting the handset, or by pres[...]
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Page 15
© 2006 Advanced Amer ican T elephones. All rights reser ved. A T&T and the Globe Design are trademar ks of A T&T Corp., licensed to Advanced American T elephones. Printed in Singapore . Issue 4A T&T 05/06 In case of difficulty , visit our ser vice center at www .telephones.att.com or call 1 (800) 222–3111 . 984QSG_(Rev6)ml23.05.06 5/[...]