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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 210WH, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of AT&T 210WH. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of AT&T 210WH should contain:
- informations concerning technical data of AT&T 210WH
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 210WH alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 210WH, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 210WH.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the AT&T 210WH item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User’s manual CL2940 Big butt on/big display t elephone with speak erphone/caller ID/ call waiting[...]
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Audio Assist® is a r egister ed trademark of Adv anced American T elephones. © 2012 Advanced American T elephones. All Rights R eserved. A T&T and the A T&T logo are tr ademarks of A T&T Intellectual Pr operty licensed t o Advanced American T elephones, San Ant onio, TX 78219. Congr atulations on your purchase of this A T&T produc[...]
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Parts checklist Y our telephone pack age contains the foll owing items. Save your sales r eceipt and original packaging in the event warr anty service is necessary . Coiled handset cord T elephone line cord Handset T elephone base Mounting bracket Quick start guide Quick start guide CL2940 Big button/big display telephone with speakerphone/caller I[...]
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User’s manual CL2940 Big butt on/ big display telephone with speak erphone/ caller ID/call waiting T able of contents Getting s tart ed Quick ref erence guide .............................. 1 Installation ...................................................... 3 Battery inst allation ..................................... 4 T elephone installation [...]
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Caller ID About caller ID .......................................... 28 Information about caller ID with call waiting ....................................... 28 Caller ID history ........................................ 29 How the caller ID history (caller ID log) works ................................... 29 Missed (new) call indicator ............[...]
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1 Quick r efer ence guide DIR Pr ess to ent er t he d ire cto ry ( page 22) . While using the menu, press to scr oll through the settings (page 11). While reviewing dir ectory , speed dial memory or caller ID history , press to scr oll up (pages 22, 26 and 31 respectively). While entering names or numbers, pr ess to move the cursor to the right. ME[...]
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2 Getting started Quick r efer ence guide Audio Assist ® is a r egister ed trademark of Adv anced American T elephones. SPEAKER Press to turn the speak erphone on or off (page 15). AUDIO AS SIST Voices will sound louder and clearer if you press A UDIO ASSIS T while you are on a call using the handset (page 19). RINGER VOL -/+ Slide to decrease or [...]
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3 Getting started S T OP! If you su bsc rib e t o h igh -sp eed In ter net se rvi ce (D SL - di git al sub scr ibe r lin e) thr ou gh you r t el eph one li ne, yo u mu st ins ta ll a D SL f il te r b etwe en the te lep hon e l ine co r d an d t he te lep hon e w all jac k ( pag e 6 ). The fil t er p r eve nts noi se and cal le r I D pr oblem s c au[...]
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4 Getting started Press the lar ge tabs on the battery c ompartment cover as the arr ows indicated below to open the bat tery compartment c over . 1. Bat t ery installation Befor e using the telephone, you should inst all four new AA alkaline batt eries (not included) to pr ovide memory backup and enable the use of some featur es. The four AA batte[...]
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5 Getting started If no batteries ar e installed or the bat teries are deplet ed, you can make or answer calls using only the handset. NOTES: Use disp osab le AA a lka line bat te ries onl y . Do not use r echa rge abl e ba tt erie s. If you do not use the telephone for a long time, r emove the batt eries from the telephone t o prevent possible lea[...]
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6 Getting started Plu g o ne end of the c oil ed hand set c or d i nt o th e h and set ja ck o n t he le ft sid e o f t he t eleph one ba se. Plu g t he oth er e nd int o the jac k a t t he bot to m o f the ha nds et. 1. Inst all the tel ephon e base as sho wn bel ow . If y ou su bscribe to high-sp eed Inte rnet s ervic e (DS L - dig ital subscr ib[...]
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7 Getting started Install ation options If you want to mount your t elephone on a wall, use the mounting brack et provided with the pack age to connect with a standar d dual-stud telephone wall mounting plate. If you do not hav e this mounting plate, you can purchase one from many har dware or consumer el ectronic r etailers. Pr ofessional assistan[...]
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8 Getting started Install ation options Plug the other end of the telephone line cor d into a tel ephone wall jack or a DSL filter . 4. Align the holes on the bottom of the t elephone base with the wall mounting plate. Then slide the telephone base down until it l ocks securely . Replace the handset in the t elephone base. 5. Adjust the viewing ang[...]
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9 Getting started Install ation options W all mount to t ablet op inst allation T o change the telephone base fr om the wall mount position to tabl etop position, follow the steps bel ow. Slide the telephone base upwar ds, then remove it fr om the wall mounting plate. 1. Unplug the telephone line cor d from the t elephone wall jack. Untie the bundl[...]
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10 Getting started Install ation options Pr es s on t he s ma ll t ab s o f th e mo un ti ng b r ac k e t an d th en p ul l th e mo un ti ng br ac k et up t o d et a ch i t fr o m t he t el e p ho ne b as e. 4. Plug the other end of the telephone line cor d into a tel ephone wall jack or a DSL filter . Replace the handset in the tel ephone base. 5.[...]
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11 T el ephone set tings Use the menu to change the telephone set tings. Press MENU/ SELE CT repeatedl y until the screen displays the desir ed featur e. Press CID or DIR until the scr een displays the desired set ting. Press MENU /SELE CT to save your sel ection and move to the ne xt feature. NOTE: Press CANCEL t o cancel an operation or exit the [...]
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12 T elephone settings T el ephone set tings Contras t Y ou ca n s et the co ntr as t o f th e s cr een t o o ne of fou r l ev els. Pr ess ME NU/ SELE CT r epe ate dl y u ntil th e s cr een dis pla ys C ON TR AS T . Press CID or DIR to choose fr om 1, 2 (defaul t setting), 3 or 4. Press ME NU /S ELE CT to sav e your setting and move t o the next me[...]
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13 T elephone settings T el ephone set tings Language Y ou can select the language used for all scr een displays. Pr ess ME NU/ SELE CT r epe ate dl y u ntil th e s cr een dis pla ys LAN GU A GE . Press CID or DIR to choose ENGLISH (de fault setting) , ESP ANOL or FRANCAIS, then press MENU /SELECT . The scr een displays SET LANGU AGE? . Press ME NU[...]
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14 T elephone settings T el ephone set tings L ocal ar ea code If you dial 10 digits to make calls to areas outside your home area code (without dialing 1), then set local area codes into the telephone. After setting, if you receive a call from one of these local area codes, the screen displays the 10 digits of the telephone number. Pr es s ME NU /[...]
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15 Making a call Lift the handset or press SPEAKER , then use the dialing keys t o dial a number . The screen display s the elapsed time as you talk (in hours, minutes and seconds). On hook dialing (predialing) Enter th e telep hone n umb er. Press DE L E T E X to make cor rec tion s whe n enter ing t he telep hon e numb er. Lift the handset or pre[...]
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16 T elephone operation Las t number r edial The telephone stor es the last number dialed (up to 24 digits). To dial the last dialed number: Lift the handset or press SPEAKER . Press REDIAL/ P AUSE to dial the number . -OR- When the telephone is idle, pr ess REDIAL/ P AUSE to display the last dialed number . Lift the handset or press SPEAKER to dia[...]
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17 T elephone operation Options while on call V olume contr ol Y ou can set the listening volume t o one of four levels. While on a call, pr ess p VOL UME q to adjust the listening volume. The volume level indicat or briefly displays on the screen t o indicate the setting. Handset volume When you are on a call using the handset, pr ess p VOL UME to[...]
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18 T elephone operation Options while on call Chain dialing Us e t hi s f ea tu r e t o i ni ti at e a d i al in g se q ue nc e f r om t he nu mb er s i n th e d ir ect ory , sp ee d d ia l me m or y or ca ll e r ID h is t or y w hi l e yo u a r e on a ca ll . Chain dialing is useful if you need to ac cess numbers other than telephone numbers (such[...]
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19 T elephone operation Options while on calls Audio Assist ® The Audio Assist ® feature makes voic es sound louder and clearer . To turn the Audio Assist ® feature on: Press A UDIO ASSIS T while you are on a call using the handset, the AUDIO AS SIS T icon displays on the screen. To turn the Audio Assist ® feature off: Press A UDIO ASSIS T agai[...]
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20 Dir ectory memory capacity The direct ory can store up t o 25 entries, with a maximum of 15 alphanumeric characters f or names and 24 digits for tel ephone numbers. Direct ory entries are stor ed in alphabetical order , according to the fir st character . Y ou may wish to enter names with the last name fir st to maintain consistency with inf orm[...]
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21 Directory Cr eate dir ect ory entries Stor e a directory entry F oll ow the st eps be low t o s to re a new ent ry in t he dir ecto ry . When the telephone is idle, pr ess DIR to enter the directory menu. Press CID or DIR until S T ORE is blinking. Press MENU /SELE CT . When the screen displays ENTER NUMBER, use the dialing keys t o enter a tele[...]
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22 Directory R eview the dir ectory Review dir ectory entries When the telephone is idle, pr ess DIR to enter directory menu. Pr es s CID or DIR u n ti l R EV I EW is b l in k in g. P r e s s ME N U / S E L E C T t o d i s p l a y t h e f i r s t d i r e c t o r y e n t r y . P r e s s CID or DIR t o b r o w s e t h r o u g h t h e d i r e c t o r [...]
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23 Directory Dial a dir ectory number Se a r ch fo r t h e de s ir ed dir ect ory en tr y ( se e R ev ie w di r ec t or y e nt rie s on pa ge 22 ) . When the desired entry displays, lift the handset or press SPEAKER to dial. Edit a dir ectory entry Se a r ch fo r t h e de s ir ed dir ect ory en tr y ( se e R ev ie w di r ec t or y e nt rie s on pag[...]
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24 Directory Delet e a dir ectory entry Se a r ch fo r t h e de s ir ed dir ect ory en tr y ( se e Review dir ectory e nt r ie s on page 22) . Press DELETE X to del ete the displayed entry . The screen then displays DELETE ENTR Y? Press MENU /SELE CT to confirm. The scr een then displays DELETED . Y ou cannot retrieve a deleted entry . 1. 2. 3. CHR[...]
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25 Directory Speed dial memory overview This telephone has 10 speed dial memory locations wher e you can stor e telephone numbers y ou wish to dial more quickly . E a c h s p e e d d i a l m e m o r y l o c a t i o n c a n s t o r e a t e l e p h o n e n u m b e r w i t h u p t o 2 4 d i g i t s . Stor e a speed dial entry Press SPEED DIAL when the[...]
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26 Directory T o review a speed dial number Press SPEED DIAL when the tel ephone is idle. Pr ess CID or DIR t o choose the desired speed dial memory location ( 0 - 9 ). -OR- Press the dialing k ey ( 0 - 9 ) to choose the desir ed speed dial memory location. The screen shows the telephone number stor ed in that memory location. NOTE: The scr een can[...]
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27 Directory Speed dial T o edit a speed dial number See T o review a speed dial number on page 26 to show the desired speed dial entry . Press MENU /SELE CT . The screen shows EDIT NUMBER and the tel ephone number . Use the dialing keys t o add digits. Press DELETE X to er ase a digit. Press REDIAL /P AUSE to insert a three-sec ond dialing pause ([...]
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28 Thi s p rod uct sup por ts cal ler ID ser vic es o ffe red by mo st t ele pho ne ser vice pro vid ers . Ca lle r I D a llo ws y ou to see th e na me, nu mbe r, date an d t ime of cal ls. The av ail able ca lle r I D i nfor mat ion wi ll appe ar aft er the fir st or sec ond rin g. Informa tion about caller ID with call waiting Caller ID with call[...]
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29 Caller ID Caller ID hist ory How the caller ID his tory (caller ID l og) works The telephone stores caller ID information about the last 65 incoming calls. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. If you answer a call before the information appears on t[...]
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30 Caller ID Caller ID oper ation Memory match If the incoming telephone number mat ches the last seven digits of a telephone number in your dir ectory , the name that appears on the scr een matches the corr esponding name in your direct ory . For e xample, if Christine Smith calls, her name appears as CHRIS if this is how you enter ed it into your[...]
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31 Caller ID Caller ID oper ation 5 CH RIS T IN E S MIT H 8 8 8 - 7 2 2 - 7 7 0 2 12:00 AM 11/20 No: NEW Review the call er ID hist ory Review the caller ID history t o find out who called, to r eturn the call, or to copy the caller’s name and number int o your directory . CALL L OG EMPTY appears if there ar e no rec ords in the caller ID history[...]
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32 Caller ID Dial a caller ID l og entry Press CID to ent er the caller ID history when the t elephone is idle. Press CID or DIR to scr oll to the desir ed entry . Lift the handset or press SPEAKER to dial the displayed number . Delet e call ID log entries To delete an entry: When the telephone is idle, pr ess CID to enter the caller ID history . P[...]
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33 Caller ID Save a call er ID log entry t o the direct ory Press CID to ent er the caller ID history when the telephone is idle. Press CID or DIR to scr oll to the desir ed entry . Press MENU /SELECT. Use the dialing keys to edit the name, if necessary. Press DELETE X to er ase a character . Pr es s CID or DIR to move the cursor to the left or rig[...]
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34 Caller ID Save a caller ID l og entry t o a speed dial memory location When the telephone is idle, pr ess CID to enter the caller ID history . Press CID or DIR to scr oll to the desir ed entry . Press SPEED DIAL . The scr een shows ASSIGN SPDIAL #. Press a dial pad k ey ( 0 - 9 ) to choose the desir ed speed dial memory location. The screen show[...]
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35 Caller ID R easons f or missing caller ID inf ormation There ar e occasions when other information or no inf ormation shows for various reasons: On-scr een message Reason PRIVATE NUMBER The caller pref ers not to show the phone number . PRIVATE NAME The caller pref ers not to show the name. PRIVATE CALLER The caller pref ers not to show the phon[...]
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36 Scr een icons NEW N e w c a l l e r I D l o g - n e w a n d mi s s e d c a l ls . Caller ID entry count er - caller ID entry number . Ringer off - the ringer is off. L ow batt ery indicator - the power of the installed batteries is low . AUDIO ASSIS T Audio Assist® - the Audio Assist® featur e is turned on. Scr een messages and icons No: 5 No:[...]
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37 Appendix Scr een messages and icons Scr een display messages CALL LOG EMPTY There are no call er ID history entries. CHECK BATTERY Ther e is no battery installed or the inst alled batteries ar e depleted. DELETED All caller ID history entries have been delet ed. -OR- A c al l er I D h is tor y e n tr y , d i r ec t or y e nt r y , s pe ed di al [...]
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38 Appendix If you have difficulty with y our telephone, please try the suggestions below . For customer servic e, or to purchase ac cessories or replac ement parts, visit our website at www .telephones.a tt.c om or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . My tel ephone does not work at all. Unplug the batteries and t elephone lin[...]
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39 Appendix T r oubleshooting The tel ephone does not ring when ther e is an incoming call. Make sur e the ringer is on (see page 16). Ma ke s ur e th e t elep ho ne li ne co r d is pl ugg ed in p r ope rl y (se e T el ep hon e in st alla tio n on pa ge 6) . Th er e ma y be to o man y e xt ens io n te le pho ne s o n the t el ep ho ne li ne t o a l[...]
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40 Appendix T r oubleshooting Display scr een is blank. Make sur e you have pr operly installed four working alk aline batteries (See Batt ery inst allation on pages 4-5). Opera tion during a power failur e. This telephone oper ates during a power failur e if a telephone line cor d is plugged between the telephone wall jack and the t elephone base.[...]
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41 Appendix T r oubleshooting The caller might not be calling from an ar ea that supports caller ID. Both your and the caller’s telephone servic e providers must use equipment compatible with caller ID service. I’ve set my LCD language to Spanish or French and I don’t know how to change it back to English. When the telephone is in idle mode, [...]
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42 Appendix T o k eep yo ur tel ep hon e wo rki ng wel l a nd l oo king go od, f oll ow the se g uid eli nes : Avoid put ting it near heating appliances and devices that generat e electrical noise (for ex ample, motors or fluor escent lamps). DO NOT e xpose it to direct sunlight or moistur e. Avoid dr opping the telephone or tr eating it roughly . [...]
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43 Appendix Important saf ety information This symbol is to alert you t o important operating or servicing instructions that may appear in this user’s manual. Always follow basic sa fety precautions when using this product t o reduce the risk of injury, fir e, or electric shock. Safety inf ormation Read and understand all instructions in the user[...]
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44 Appendix If this equipment was approved f or connection to the telephone network prior t o July 23, 2001, it complies with Part 68 of the F ederal Communications Commission (FCC) rul es. If the equipment was approved a fter that date, it complies with the P art 68 rules and with the T echnical Requirements f or Connection of Equipment to the T e[...]
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45 Appendix Progr amming/tes ting of emergency numbers If this product has memory dialing locations, you may choose t o store police, fir e department and emergency medical service t elephone numbers in these locations. If you do, please k eep three things in mind: We r ecommend that you also write the telephone number on the dir ectory card (if ap[...]
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46 Appendix The A T&T brand is used under license - any repair , replacement or warranty service, and all questions about this product should be dir ected to: In the United Stat es of America, visit www .telephones.at t.com or call 1 (800) 222-3111 . In Canada, call 1 (866) 288-4268 . What does this limited warr anty cover? The manufacturer of [...]
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47 Appendix How do you get warr anty service? T o obtain warranty service in the Unit ed States of America, visit www .telephones.at t.com or call 1 (800) 222-3111 . In Canada, please dial 1 (866) 288-4268 . NOTE: Befor e calling for service, please r eview the user’s manual. A check of the PRODUCT’s controls and feat ures might save you a serv[...]
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48 Appendix T echnical specifications Operating temperat ure 32°F — 122°F 0°C — 50°C REN 1.0B[...]
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49 Inde x Index A Answering a call, 15 Audio Assist®, 19 B Batteries, 4–5 C Caller ID, 28–35 Call waiting, 17 Chain dialing, 18 Character chart, 20 Contrast, 12 D Date and time, 11 Dial a direct ory number , 23 Dial a speed dial number , 26 Dialing pause, 21, 23, 25, 27 Dial mode, 12 Directory , 20–27 E Ending a call, 15 H Handset tab, 7, 9 [...]
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Audio Assist ® is a r egister ed trademark of Adv anced American T elephones. © 2012 Advanced American T elephones. All Rights Reserved. A T&T and the A T&T logo ar e trademarks of A T&T Intellect ual Property lic ensed to Advanced American T elephones, San Antonio, TX 78219. Printed in China. Issue 1 A T&T 01/12. www .telephones.[...]