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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of AT&T 260, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of AT&T 260 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of AT&T 260. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of AT&T 260 should contain:
- informations concerning technical data of AT&T 260
- name of the manufacturer and a year of construction of the AT&T 260 item
- rules of operation, control and maintenance of the AT&T 260 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of AT&T 260 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of AT&T 260, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the AT&T service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of AT&T 260.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 T rimline ® Caller ID T elephone 260 1 Please also read Part 1 — Important Product Infor mation A T&T and the Globe Design are registered trademar ks of A T&T Corp. licensed to Advanced American T elephones. USER ’ S MANU AL Pa r t 2 REVISED DRAFT 4/24/02 260book_1ATT 4/24 4/24/02 6:24 PM Page ii[...]
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Page 2
© 2002 Advanced American T elephones. All rights r eser ved. Printed in China. Issue 1A T&T 04/02 260book_1ATT 4/24 4/24/02 6:24 PM Page iii[...]
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Page 3
BEFORE YOU BEGIN . . . . . . . 1 About Caller Identification (Caller ID) . . . . . . . . . . . . . . . . 1 About Home Area Code and Local Area Codes . . . . . . . . . . . 2 INST ALLA TION . . . . . . . . . . . 3 Battery Installation . . . . . . . . . . . . 3 T elephone Installation . . . . . . . . . 4 FEA TURE SETTINGS . . . . . . . . 8 Feature Set[...]
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Page 4
1 About Caller Identification (Caller ID) This product has a Caller ID with Call W aiting feature that w orks with ser vice available from y our local phone ser vice provider . Caller ID with Call W aiting lets you see who’ s calling before y ou answ er the phone, ev en when you’ re on another call. Y ou may need to chang e your phone service t[...]
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Page 5
2 About Home Area Code and Local Area Codes Alwa ys program y our home area code, and, if you need them, up to four local area codes (see “Set Home Area Code” and “Set Local Area Codes” on pages 11 and 12). Programming these area codes c hanges how numbers are displa yed in the call histor y , and allows f or cor rect operation of the Displ[...]
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Page 6
3 INST ALLA TION Batter y Installation This telephone requires f our AA batter ies (not included) in order f or the Caller ID with Call W aiting, Memor y , and New Call light to wor k. For best results use alkaline or heavy duty batteries 1 Press on the tab to remov e the batter y compar tment cover . 2 Install four AA batteries (not included) in t[...]
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Page 7
4 T elephone Installation Wall Installation 1 Plug one end of the line cord into the telephone line jack. INST ALLA TION 2 Feed the line cord into the c hannel and wind it around and out of the mounting area as shown. 3 Connect the other end to a telephone jack not controlled by a s witch. 4 Mount the phone on the wall as shown, then continue with [...]
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Page 8
5 INST ALLA TION T able/Desk Installation 1 Reposition mounting adapter on the base to table/desk position. a) Remove mounting adapter fr om the base by pressing down with your thumbs as indicated by the arrows. c) Replace mounting adapter on base by aligning it as shown and pushing up with your thumbs as indicated by the arrows. b) T ur n mounting[...]
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Page 9
6 INST ALLA TION Modular telephone wall jack 2 Plug one end of the line cord into the telephone line jack. 3 Feed the line cord thr ough the channel as shown (so the phone will sit f lat). 4 Connect the other end to a telephone jack not controlled by a wall switc h, then continue with the steps in “For T able/Desk and W all Installation” on pag[...]
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Page 10
For T able/Desk and Wall Installation Coiled cord 7 INST ALLA TION 1 Plug the coiled cord into the jack on the base. Plug the other end into the handset, then hang up. 2 Lift the handset and listen for a dial tone. If you can’t hear a dial tone, see IN CASE OF DIFFICUL TY . 3 Set RINGER switc h to LO , HI or OFF . If the RINGER switc h is set to [...]
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Page 11
8 Feature Settings Summar y NOTE: The featur es ar e listed in the order they appear the f ir st time y ou setup y our new phone. The or der changes after the initial setup, but the procedur e for the setting f or each featur e remains the same. Default settings are mar ked with an asterisk (*). Option: Choice: W HICH L ANGU AGE Choose whether the [...]
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Page 12
9 FEA TURE SETTINGS Feature Settings Summar y (Continued) Option: Choice: C ALL L IST O RDER Choose in what order calls are displa yed. NEW CALLS* Unreview ed call information is display ed first. BY TIME All calls are displa yed in the order they were received. C ALL W AITING Set for the kind of service to which you subscribe. ON* For T ype II ser[...]
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Page 13
10 NOTE: The featur es ar e listed in the order they appear the f ir st time y ou setup y our new phone. The or der changes after the initial setup, but the procedur e for setting each f eature r emains the same. Language Selection Y ou can select English, Spanish or Frenc h as the language in which y our Caller ID information is display ed. 1 Pres[...]
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Page 14
11 Set Home Area Code Y our own area code is the area code associated with your phone number . Y ou need to program a Home Area Code so your phone can properl y recognize and dial calls. If you dial… For… Then, in Steps 2-4 7 digits Calls within your Enter your o wn (phone number , no area code) own area code area code 10 digits Calls within yo[...]
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Page 15
Set Local Area Codes Local Area Codes are area codes associated with other phone numbers for which y ou must dial the area code, but do not dial “1”. This includes your own area code if y ou must dial the area code but no “1” to make calls in your own ar ea code. Y ou can program up to f our Local Area Codes. Do not progr am area codes for [...]
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Page 16
13 FEA TURE SETTINGS Display Screen Options Y ou can customize how the features of this product w ork. 1 Press and release N until the screen displays the option you want to set. 2 Press + or - until the screen displa ys your selection. 3 Press N . This sets your selection and automaticall y moves y ou to the next option. The unit returns to standb[...]
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Page 17
14 FEA TURE SETTINGS Call Waiting Set for the kind of Call W aiting ser vice to which you subscribe. ON For T ype II ser vice (screen displays inf ormation a bout Call W aiting calls). OFF For T ype I ser vice (screen does not displa y information about Call W aiting calls). Set Contrast Press + or - to adjust screen lighting to a comfortable lev e[...]
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Page 18
15 TELEPHONE OPERA TION Redial Lift the handset, the last number dialed appears on screen. Press to call the last number dialed (up to 32 digits). Handset Volume Adjust volume of what you hear through the handset ( LO , MED or HI ). Making and Answering Calls T o make or answ er a call, lift the handset. Mute Press and hold M to prevent the other p[...]
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Page 19
16 TELEPHONE OPERA TION RINGER Volume Adjust how loudly the phone rings. If the RINGER switc h is set to OFF , this phone will not ring when you hav e an incoming call. 260book_1ATT 4/24 4/24/02 6:24 PM Page 16[...]
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Page 20
17 TELEPHONE OPERA TION Flash/Call Waiting When you receiv e a call waiting signal, press F to put your current call on “hold” and connect to the new call. Press F again to return to the fir st call. Also use F to activate other phone company subscriber ser vices such as 3-W ay Calling. Clear Press to e xit dialing, to exit storing a number in [...]
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Page 21
18 TELEPHONE MEMOR Y This telephone can store 13 telephone numbers, each up to 24 digits long. Y ou can dial number s stored in memor y b y pressing one or two buttons. NOTE: Numbers stor ed in memory will be lost if the phone is unplugged fr om the line jack and ther e ar e no char ged batteries installed for mor e than 2.5 hours. Directory Card L[...]
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Page 22
Storing Memory Numbers 1 Lift the handset. 2 Press and release p . 3 Dial the telephone number (up to 24 digits) — OR — Press to store the last number dialed from this phone. 4 For one-touc h dialing, press and release the memor y button where you want to stor e the number (locations X , Y , and Z ) — OR — For tw o-touch dialing, press M , [...]
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Page 23
20 About Caller Identification When the first call is received, the unit sets the cur rent time and date automatically (y ou cannot set them), and resets them eac h time a new call comes in. The unit automatically adjusts for da ylight savings time. When not in use the unit displays the current date/time, number of new calls received since the last[...]
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Page 24
21 CALLER ID OPERA TION Reviewing Call History The screen displays call information for about 30 seconds after it has been received. 1 Press - to review the most recent call. — OR — Press + to review the oldest call. 2 Press + or - to scroll through call histor y . When you reach the end of call histor y , the screen displays END OF LIST , then[...]
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Page 25
22 Storing a Call Record into Memor y 1 Press + or - to display the call recor d you wish to store in memory . 2 Press P . 3 For one-touc h dialing, press and r elease the memor y button where you want to stor e the number (locations X , Y , and Z ) —OR— For tw o-touch dialing, press M , then press the number button (0-9) where you w ant to sto[...]
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Page 26
23 Display Screen Messages Screen Displays: When: PRIVATE NAME The other party is blocking name inf or mation. PPP The other party is blocking number inf or mation. PRIVATE CALLER The other party is blocking name and number information. UNKNOWN NAME Y our phone company is unable to receive information about this caller’ s name. UUU Y our phone co[...]
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Page 27
If you hav e difficulty operating this phone, tr y the suggestions below . For Customer Service, visit our website at www .telephones.att.com or call 1 800 222–3111. Please retain your r eceipt as your pr oof of pur chase . No Dial T one • Make sure all plugs are connected properly . Inspect the line cord connections at the modular jack and at [...]
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Page 28
New Call Light Stays On Make sure you hav e review ed all calls. New Call Light Does Not Go On • Make sure you have installed f our AA batter ies. • Replace old batter ies with four ne w ones. Screen is Blank • The screen is blank until you receiv e a call. • Make sure all line cords are correctly connected. • Make sure you have installed[...]