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AT&T Merlin Legend MLX-20L manual

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Table of contents for the manual

  • Page 1

    MERLIN LEGEND™ Communications System Release 2.0 MLX Queued Call Console Quick Reference System Speed Dial Account Codes List Most Often Used Codes List Most Often Used Codes Name Code Name Code 1. 2. 1. 2. 3. 3. 4. 4. 5. 5. 6. 6. 7. 7. 8. 8. 9. 9. 10. 10. 11. 11. 12. 12. 13. 13. 14. 14. 15. 15. 16. 16. 17. 17. Posted Messages 1. Do Not Disturb 6[...]

  • Page 2

    TELEPHONE Dedicated Feature Buttons Feature HFAI Mute Transfer Speaker Conf Drop Press to view the Feature screen and to select features. (Hands Free Answer on Intercom) is not used on a QCC. Press to turn speaker- phone microphone on/off. Press to direct calls to other users. Using the Start button rather than the Transfer button is recommended. P[...]

  • Page 3

    MESSAGING Leave/Send Messages You can send a message either using Leave Message on your display or Send/Remove Message button on your console. To use leave message: 1. Place a call to an extension. 2. Select Leave Msg from Home screen. 3. Read status of message. Send/Remove Messages Use Send/Remove Message to turn on a message light for co- workers[...]

  • Page 4

    CALL HANDLING DSS Button Lights Light Meaning Off ● Extensions Telephone is not in use and Do Not Disturb is not activated. ● Pool At least one trunk in the pool is available. ● Trunk Trunk is available. ● Park Zone Park Zone is not in use. ● Group Page These features are not and Page All in use. ● Calling Group The number of calls in t[...]

  • Page 5

    FEATURES Directing Calls (Transfer) Selecting Features For announced calls with/without DSS: 1. Press Start. Caller is put on hold at Source button. 2. Dial extension or number (If busy, see “Camp-On” below). 3. Announce call: ● ● ● ● Use Source to return to caller. Use Destination to return to called person if you used Source button. U[...]

  • Page 6

    DIRECTORY Personal Directory Stores up to 50 entries. To enter a listing: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Press Menu. Select Directory. Select Personal Dir. Select Enter New. Type name, up to 11 char. (A-F are shown on display; G-Z letters are shown under the faceplate). Enter Punctuation, if needed, by selecting Punctuation, select characters, [...]

  • Page 7

    TELEPHONE Call Buttons Alpha Letters Use call buttons (labeled 1-5) to make and receive Use the letter G through Z on the corner of each call inside and outside calls. and fixed feature button to enter names into your Personal Directory. Letters A through F appear on the display. Fixed Feature Buttons Use fixed feature buttons for special operator [...]

  • Page 8

    OFTEN USED FEATURES Inspect Follow Me Park Use inspect to view call information or review console’s features. 1. Press Inspct. 2. Select button you want to inspect: ● ● ● ● ● Press the call button for the held call. Press the call button for conference call. Press the call or fixed feature button to be checked. Press the Pool Status but[...]