Avanti 3025 manual

A vanti 3025 set User guide 79-610-00 10/ A Issue 1 Avanti3025_cov.book Page 1 Tuesday, August 3, 1999 8:12 AM[...]

79-610-0 010/A, Is sue 1 A vanti 3025 set User guide Telrad Telecommunications I nc., Woodbury, New Yo r k Avanti3025_cov.book Page 2 Tuesday, August 3, 1999 8:12 AM[...]

NOTICE This publication refers to T elrad's A vanti 3025 Station con nected to T elrad's DIGIT A L KEY BX system, Releas e SB7, T elrad 's DIGIT AL 400 sys- tem, Release DB7 , or T elrad’ s DIGIT AL 1000 sys- tem, Releas e LB7, as of Jul y , 1999. T elrad reser ves the right to mo dify the equipm ent and the so ftware describ ed he[...]

79-610-0 010/A, Is sue 1 Printed in Israel Avanti3025_cov.book Page 4 Tuesday, August 3, 1999 8:12 AM[...]

iii CONTENTS ABOUT YO UR AVANTI TEL EPHONE ................... ............. ............. ... 1 TELEPHO NE SET BU TTONS .................. ............. ............. ............. ... 1 DISTINCTIVE RING ING .............. ...... ............. ....... ...... ....... ............. . 10 MUTE .... .................... ............ ............. .....[...]

iv Figure 1 Avanti 3025 Station f aceplate Avanti3025_cov.book Page iv Tuesday, August 3, 1999 8:12 AM[...]

Av anti 3025 set 1 ABOUT YOU R A V ANTI T E LEPH ONE The A vanti 3025 se t is equi pped wi th onh ook dialin g, full speaker phone, and ho t dialpad ca pability whi ch ena bles you to m ake a cal l or oper ate a ny featur e by p ressing the dial pad b utton s. Y ou may rece ive and d isconnec t calls, p rogra m featur es and per form a ll operation[...]

2 Avant i 3025 set NOTE In this g uide, f ixed fea ture but tons and progr am- mabl e but tons appea r in bold t ype, in ca pita l lett ers within square b rackets, e. g., [HOLD] . Softkeys ap pear i n bold an d italicized t ype, i n capi- tal letters within curly bracke ts, e.g. {HOLD} . User- progra mmabl e but tons ap pear in c apital let- ters,[...]

Av anti 3025 set 3 of th e t runk or ext en sion. They ar e acti vat e d by pr e ssing the appr opriate softkey o n the r ight han d side o f the dis- play , or by pr essing the E N TER key wh en the curso r is on the icon . Icons for use in a ctivati ng o r prog ram ming fe atur es appear on th e bott om line of the di splay an d are a ctivated b [...]

4 Avant i 3025 set  Background music You are listening to background music. Appears on the second line.  DND Your set is in Do Not Disturb mode. Appears on the second line.  Alar m The alarm i s set to ring on your set. Appears on the second line.  Reca ll/ Trunk queue Your set is ringing for a call that you left on hold or for a previo[...]

Av anti 3025 set 5 If you have Im aGEN , you ma y also see ad ditio nal icon s on your d isplay . See t he ImaG EN use r guid e for an explan a- tion of how to use thes e and ot her ico ns that appear while using Ima GEN. User-programmable buttons Some of the buttons on your tel ephone may be u ser-pr o- gramm able S PEED DIAL or MEMOR Y buttons. Y[...]

6 Avant i 3025 set [PICK UP] Press this butt on to pick up calls. [TRANSFER/CONFERENCE] Press this butt on to transfer calls a nd when es tablishing and ex iting con ference calls. NOTE The [TRANSFER/CONFERENCE] button is referred to as [TRANSFER] or [ CO NFER- ENCE] , depe nding on the operat ion being describ ed. [SPEED DIAL/PROGRAM] This but ton[...]

Av anti 3025 set 7 Programmable buttons The fol low ing but to ns on yo ur se t hav e a lread y been pro- grammed to perf orm specifi c function s. The S ystem Admin istrator can progra m the se butt ons to perfor m other function s. If the fu nction of cert ain but tons do es not m atch those app earing in the figu re at t he begin ning of t his g[...]

8 Avant i 3025 set DN buttons DN butto ns are butto ns associa ted with sp ecific Directo ry Number s. The first DN butto n is your Primary DN button, which has the same number as yo ur extensio n. Th e Prim ary DN b ut- ton is used for making and receivin g most of you r calls. Wheneve r you pick u p the han dset, your Primary DN but- ton, or - if[...]

Av anti 3025 set 9 DN butto ns may be programmed in three d iff erent modes: • ringing mode - th e telephon e ring s and the DN bu tton flashe s gree n when a c al l is rece ived. • flashing mode - the DN bu tton flash es gree n when a call is r eceived , but ther e is no ringi ng. • delayed ringing mode - a call ring s first at another set o[...]

10 A vant i 3025 set DISTINCTIVE RINGING T o change the ring for your telephon e set 1. Press [ * ] and [#] simultaneou sly . 2. Press one of the d ialpad buttons ([1]-[9 ] ). When yo u hear t he rin g that you want : 3. Press {Save} . 4. Lift an d replace the handset. Y our telephon e set rei nitial izes and all tel ephone r ings (intern al, exter[...]

Av anti 3025 set 1 1 MUTE If you wa nt to talk t o someon e in your office during a call withou t the c o nnec t ed p ar ty hea ring, y ou ca n dis ab le th e handset or tele phone set micro phone. T o enable or disable the microphone (MUTE) •P r e s s [MUT E] dur ing a conve rsation. T o enable or disable the handse t microphone (HANDSET MUTE) D[...]

12 A vant i 3025 set HOT DIALP A D The hot d ialpa d enables yo u to d ial and activate f eatures without l iftin g the ha ndset o r pressin g [S PK R] first. NOTE The instru ctions in th is guide assume th at you have hot dialpa d capability . Avanti3025_cov.book Page 12 Tuesday, August 3, 1999 8:12 AM[...]

Av anti 3025 set 13 INTERNAL CALLS T o place a non-ringing call • Dial the exte nsio n number . T o place a ringing call 1. Dial th e T one code [1] . 2. Dial th e extension number . If the extension you called is busy (CALL BACK) When yo u dial an extensio n and hear busy to ne, you can acti vate the Callb ack fea tur e: 1. Press {CALL BACK} . 2[...]

14 A vant i 3025 set P AGE CALLS Y ou can make a nnouncem ents thr ough an externa l page unit, or th rough the spea kers of al l telepho n e sets in a page zone. 1. Lift the handset. 2. Press [F EA TURE] . 3. Dial the P AGE zone acce ss code ( [4][1] - [4][8 ] ). Afte r the do uble to ne bu rst: 4. Make you r annou ncement. T o speak directly with[...]

Av anti 3025 set 15 ANSWERING CALLS When yo u receiv e a call, a n indi cator flash es gree n on a teleph one set that is programme d with DN bu ttons. Fo r internal ca lls the to p line of the disp lay shows the name of the call er and their ext ension number . For exte rnal ca lls, the display s hows th e trunk na me an d number . A softkey also [...]

16 A vant i 3025 set T o answer an intercom call T o answer an i ntercom call coming through your tel ephone speaker: • T alk t hrough the micro phone If you pr efer , you may li ft the han dset inst ead. T o answer a second call 1. Press [H OLD] . The first call is put on hold. The in dicator for the DN flas hes gre en. The hold i c on  app e[...]

Av anti 3025 set 17 OUTSIDE CALLS Outsi de calls m ay be place d by accessing an outsi de line (or outsi de line group) or by usi ng the Least Cost Routi ng (LCR) f eatu re. When th e instruction s tell you to access an outside line, you may: • Press an outside line or outside line gr oup butto n. • Dial a n outsid e line c o de or outsid e lin[...]

18 A vant i 3025 set AUTOMA T IC REDIAL If yo u d ial an out s ide nu mb er an d hear bus y tone , you c an have the system d ial the numbe r several times, at defined intervals. When you h ear busy tone • Press an [ARD] button. When th e called par ty answers: •P r e s s [SPKR] or lift th e handse t. If the diale d number rings, or if the syst[...]

Av anti 3025 set 19 CIRCUMVENT EXTENSION RESTRICTIONS (TRA VELING CLASS OF SER VICE) Y ou can dia l an outsi de numb er from a toll- restricte d tele- phone by temp orar ily assi gni ng it you r own ext ensio n's Class of Service (COS) or a system-wide (Global) COS acces sibl e o nly to privi l eged us ers. 1. Pr ess [TC] (if defi ne d) or d i[...]

20 A vant i 3025 set HOLD There are two types of ho ld: • Exclusive hold: the call can be retrieved only from your extensio n. • Inclusive hold: the call c an al so b e retri eve d by other sets with a bu tton for that DN. Y ou cannot transfer a call that is on hol d . When y ou plac e a cal l on ho ld, yo u autom atica lly rec eive dial tone a[...]

Av anti 3025 set 21 TRANSFERRING CALLS Y ou can transf er a cal l to an other ex tensio n: 1. Press [TRANSFER] . The tran sfer icon  a ppears n ext to the trunk nu mber . 2. Dial th e extension number . 3. Announce the ca ll when the othe r party answe rs and then hang- up . T o retrie ve a tra nsf erred call If you h ave n o t yet hu ng u p [...]

22 A vant i 3025 set CONFERENCE CALLS A t otal of ei ght par ties, any of wh ich may be on ou tside lines, can parti cip ate in a confe rence . T o establish a conference 1. Make the first call. 2. Press {CONFERENCE} . 3. Make the next ca ll. After t he call is answered : 4. Press {JOIN} to complete t he three -way confe rence. While in a confe ren[...]

Av anti 3025 set 23 PICKUP Y ou can answe r a ca ll tha t is ri nging o r on hold a t anot her extensio n, wi th ou t leav ing you r desk. T o pick up a call at anothe r exte nsion 1. Press [PICK UP] . 2. Dial the number of the exten s ion at which th e cal l is ringin g or on hold. T o pick up a call ringing i n your pickup group • Press a M EMO[...]

24 A vant i 3025 set MESSAGES If after di aling an ext ension, ther e is no answer or you hear busy tone , you can se nd a basic messa ge or a messa ge from a def ined lis t, whic h appe ars on the d isplay . When yo u send a basic message, displa y teleph ones show " CALL " fol lowed by yo ur exten sion name or number (e.g. " CALL S[...]

Av anti 3025 set 25 T o selec t a mess age • Press the sof tkey adja cent to the desired message. If the messag e includes a sterisks (*), you may edit the message u si ng the di alp ad. Enter digits on t he d i alpa d; they appe ar on t he scre en in pl ace of the aster isks. T o send the mes sage to th e called ext ension • Press {SEND MSG} .[...]

26 A vant i 3025 set DO NOT DISTURB (DND) If you do not want ca lls to ring at your telep hone, te mpo- rarily , you can acti vate the DND feature. NOTE If your t elepho ne set is not prog rammed with D N buttons, the DND indicat i on is slightly dif ferent. If the [DND] button f l ashes red , this indica tes that your se t is pro gramm ed for Ca l[...]

Av anti 3025 set 27 DND MESSAGES Y ou can select a defin ed messag e that ap pears o n the di s- play of telephones that call yo ur extension, wh ile it is in DND mo de. Y ou can al so ask the System Administra tor to progr am additi onal me ssages. T o program a DND message 1. Press  . 2. Press {DND MSG} . The first five o f the avail able m es[...]

28 A vant i 3025 set FOR W ARDING CA LLS Y ou can prog ram you r telep hone set to forw ard your calls to anoth er extensio n. T o program call forwarding 1. If your se t does no t have DN but tons, skip to step 2. If you wan t to program forwarding for a specific DN, first press the desi red DN butt on. If more than on e set with a b utton for the[...]

Av anti 3025 set 29 NOTE Instead o f dial ing the extensio n numbe r , you ma y press a M EMOR Y button pro grammed with a n extensio n number (for internal calls o nly) - or press a SPEED DIAL button ( or press [SPD/PROG] and a SPEE D DIAL memor y bin numb er) for intern al or externa l calls, as deter mined by the contents of the memory . Calls a[...]

30 A vant i 3025 set ABBREVIA TED DIALING This secti on descr ibes sever al ways of abbreviating dial- ing. S ave/ R ep eat and Redi al are descr ibed i n Outsid e Calls, above. SPEED DIAL Speed dial s hor tens t he p roce du re of diali ng ou tsi de nu m- bers by usi ng spe ed dial bu tto ns an d sp eed di al mem or ies (called “ bins”). T o s[...]

Av anti 3025 set 31 MEMOR Y BUTTO NS MEMOR Y buttons ar e used for one-p ress dial ing of e xten- sions an d feat ure code s. T o dia l with a MEMOR Y button • Press the progr ammed but ton. T o program a MEMORY button 1. Press  . 2. Press the MEMOR Y button to b e programmed. 3. Dial th e desired extensio n numbe r (up t o four d igits) or Pr[...]

32 A vant i 3025 set General key functions Use t he [LO HI] button to scroll th rough t he me nu of l ists and thr ough the entri es in the Phone B ook list s. Press [FEA TURE] to return to the pre vious display . Press  to exit fro m the Ph one Book feature. Press [HOLD] to save y our pr ogramm ing an d rema in in the Phone B ook fea ture. Pres[...]

Av anti 3025 set 33 Y ou can th en pr ess {DIAL} to d ial the number , {UPDA TE} to chang e the nam e or n umber for the entry , or {REMOVE} to remove the entry from t he Phone Book. T o program you r private Phone Book list For each en try in your private P hone Book list, yo u enter both a n ame and a tel ephone number . 1. Press  ,  when t[...]

34 A vant i 3025 set 5. Press {SA VE&EXIT} to save th e chan ge and e xit the Phone Bo ok me nu, or press {NUMBER} if you want to chan ge t he numbe r . 6. Enter the correct numbe r . 7. Press {SA VE&EXIT} . Phone Book dialing equivalents dialpad number for the foll owing character -- press th e dialpad button the fo llowing number of one t[...]

Av anti 3025 set 35 As shown in the above table, yo u press th e dialpa d but ton once for th e first lett er appear ing on it, twice for the second letter appear ing on it, and three tim es for th e third l etter appear ing on it. With e ach pre ss of the bu tton, the corre- spon ding cha r ac te r ap pea rs on the di splay . If y ou wa nt to ente[...]

36 A vant i 3025 set ALARM Y our telephon e can soun d an alarm r ing at a p rogr ammed time. T o program an alarm time 1. Press  . 2. Press the time icon  . 3. Dial the four-digit alarm time (HH:MM) using th e 24 hour forma t (e.g. 153 0 for 3:30 pm). 4. Ha ng up . The alar m icon  appears on the seco nd line. T o ca ncel the a larm se tt[...]

Av anti 3025 set 37 TELEPHONE LOCK Y ou can preve nt people from making outsi de calls from your tele phone. T o lock your telephone 1. Dial the LOCK code. The display sh ows ENTER CO DE : 2. Dial yo ur Executive Cred it Code (see you r Syste m Admin i stra tor). 3. Ha ng up . The tele phone l ock dialing restricti ons are i n ef fect. The [LOCK] b[...]

38 A vant i 3025 set DOOR UNIT Y our system may h ave a door un it equipped with an inter- com an d ele ct r ic do or latc h. When a visit or pr esse s the doorbell, up to four system e xtensions ring. When the door bell rings If yo ur tele phone is ring ing: • Press [SPKR] or lift the handse t. If anothe r ext ension is r inging : • Dial th e [...]

Av anti 3025 set 39 NOTE P AD Y ou can save a numbe r of up to 16 digits duri ng a call. 1. Press  . 2. Press {SPEED DIAL} . 3. Dial an ava ilable spe ed dial memory cod e (three digits) or pr ess an av ailabl e SPE ED DIAL but to n. 4. E nte r up to 16 digit s. 5. Press  . T o dial the num ber save d, dial t he Speed Dial memory code, or pre[...]

40 A vant i 3025 set ADV ANCED FEA TURES This secti on lists som e advan ced fea tures which you can activate from you r teleph one. De tails con cernin g the op er- ation o f these feature s can be f ound in the DIGI T AL Sys- tems Operat ing Ins truc tions ma nua l. • Account cod e (voluntar y , reminde r , for ced); • Answe ring a seco nd in[...]

Av anti 3025 set 41 FEA TURE CODES Features can be activated by pr essing th e [FEA TURE] but - ton and then d ialing a f eature access cod e. The defau lt featu re codes (see next page ) refl ect the fea - ture i nitials, using th e letters on the dialp ad button s. For exam ple: T o acce ss Barg e I n •P r e s s [FEA TURE] followe d by the d ia[...]

42 A vant i 3025 set Feature codes Feature name Abbreviation Access method ACCOUNT CODE A T [F EA TURE][2][8 ] ACD LOGIN (1) - - ACD LOGOUT (1) - - ALL/GROUP - [*] A TTENDANT - [0] BACKGROUND MUSIC 1 BM [FEA TURE][2] [6] BACKGROUND MUSIC 2-4 (1 ) (3) - - BARGE IN BI [FEA TURE][2] [4] CALL ACCOUNT MONITOR (1) - - CALLBACK/QUEUE CB [FEA TURE][2] [2] [...]

Av anti 3025 set 43 MEET ME CONFERENCE 1-5 (1) - - MEET ME P AGE MM [FEA TURE][6] [6] MESSAGE ME [FEA TURE][6][3] NIGHT SER VICE (1) - - P AGE - INTERNAL 1 throu g h 8 I1 throu g h I8 [FEA TURE][4] [1] through [4][8 ] P AGE - EXTERNAL 1 throu g h 8 (1) X1 throu g h X8 - PHONE BOOK (private list) - [FEA TURE][7] [1] PHONE BOOK (s y stem li sts 1 to [...]

44 A vant i 3025 set DND mess ages Message number Default message Updated message 01 BE BACK SOON 02 BE BACK A T * * : * * (1) 03 BE BACK ON * * - * * (1) 04 OUT UNTIL * * : * * (1) 05 OUT FOR THE DA Y 06 OUT OF OFFICE 07 O UT O F TOWN 08 OUT ON A CALL 09 OUT FOR LUNCH 10 ON V ACA TION 1 1 O N A TRIP 12 ON BREAK 13 A WA Y F ROM DESK 14 GONE HOME 15[...]

Av anti 3025 set 45 Syst em m ess ages (1) When ed itin g mess a g es, ent er di g its in plac e of t he as teri sks. (2) Messa g es 22 to 30 are to be defined b y the cus tomer . Message number Default me ssage Updated messa ge 01 CALL_ (B asic me ssa g e) 02 CALL * * * * * (1) 03 CALL HOME 04 CALL ME 05 GONE OU T 06 READ MAIL 07 VOICE MA IL 08 CA[...]

46 A vant i 3025 set Y our speed dial codes Name Number Code Avanti3025_cov.book Page 46 Tuesday, August 3, 1999 8:12 AM[...]