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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya 3616, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya 3616 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya 3616. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avaya 3616 should contain:
- informations concerning technical data of Avaya 3616
- name of the manufacturer and a year of construction of the Avaya 3616 item
- rules of operation, control and maintenance of the Avaya 3616 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya 3616 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya 3616, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya 3616.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya 3616 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
A vay a 3616 W ir eless T elephone and Desktop Char ger User Guide with CCMS 555-301-709 Issue 3 September 2004 Part Number: 72-1001 -21 C[...]
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Page 2
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS © 2004, Avaya Inc. All Rights Reserved, Printed in U.S.A. Notice Every effort was made to ensure that the inform ation in this book was complete and accurate at the time of printing. However, information is subject to change. Avaya Web Page The world wide web home page fo r Avaya is: htt[...]
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Page 3
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Federal Communications Commission Statemen t Part 15: Class A Statement . This equipment has been tested and found to comp ly with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Thes e limits are designed to provide reasonabl e protection against harmful in[...]
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Page 4
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS SPECIFIC ABSORPTION RATE (SAR) INFORMATION: Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also se nds out radio frequency (RF) signals. In August 1996, the Feder al Communications Commissions (FCC) adopted RF exposu[...]
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Page 5
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS OPERATIONAL WARNINGS: For Vehicles Equipped w ith an Air Bag: Do not place a portable radio product in th e area over the air bag or in the air bag deployment area. An air bag inflates with great force. If a por table radio is placed in the air bag deployment area and the air bag inflates[...]
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Page 6
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS T able of Content s TABLE OF CONTENTS 6 1. ABOUT THIS DOCUMENT 7 1.1 Contacting Avaya 7 1.2 Icons and Conventions 7 2. AVAYA 3616 WIRELESS TELEPHONE OVERVIEW 8 2.1 Using the Avaya 3616 Wireless Telephone 9 Status Indicators 13 The Wireless Telephone Headset 13 Bottom of the Avaya 3616 Wir[...]
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Page 7
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS 1. About This Document This document explains how to use and main tain the 3616 Wireless IP Telephone and its Desktop Charger. 1.1 Contacting Avaya To access the most current troub lesh ooting in formation, and other important inform ation about the 3616 Wireless IP Telephone, go to www.a[...]
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Page 8
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS 2. A vaya 3616 Wireless T elephone Overview (not to scale) Page 8 555-301-709 Issue 3[...]
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Page 9
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS 2.1 Using the Avaya 3616 Wireless Telephone Turn the Wireless Telephone On Press and hold the Power On / Start Call key for about one second. Two chirps will sound. When the key is released, the in-service tone sounds and the extension number will display. The Wireless Telephone is now in[...]
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Page 10
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Headset Answer When a headset is plugged into the Wireless Telephone, any key other than the Power On / Start Call, Power Off / End Call , softkeys or side buttons may be pressed to answer a call. IMPORTANT: End A Call Hang Up At the end of each call, press the Power Off / End Call ke[...]
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Page 11
Avaya 3616 Wireless Telephon e and Desktop Charger For CCMS Do one of the following: • To transfer the call without announcing it, press the Tran softkey, and then press the Power Off / End Call key to hang up. The call is transferred. Th e display shows “Transfer Complete”. • To announce the call before tr ansferring it, wait for the calle[...]
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Page 12
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Function Key Strokes Pressing the FCN key followed by a character (1-9 or 0) while off hook enables you to access the feature options programmed for your Wireless Telephone. The rem aining feature options depend on how your Wireless Telephone was programmed by your Avaya server administra[...]
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Page 13
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Status Indicators No Service Message An alarm sounds and a descriptive message displays when the Wireless Telephone cannot receive or place calls. You may be outside of the covered area. Walk back into the coverage area. The in-service tone indicates service is re- established. If functio[...]
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Page 14
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Setting User Preferences When the Wireless Telephone is in standby m ode (on but not in use), press and briefly hold FCN to display user options. Check with your system administrator for specific features supported by your Wireless Telephone. DOWN button displays next menu item. UP button[...]
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Page 15
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Battery Packs About Battery Packs The W ireless Telephone will need to have its Battery Pack recharged periodically. The Ni ckel Metal Hydride (NiMH) rechargeable Wireless Telephone Battery Pack gives you four hours of talk time or 80 hours of stand-by time. Stand- by time is when the pho[...]
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Page 16
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Removing and Replacing the Battery Pack on the Wireless Telephone Removing the Battery Pack To remove the Battery Pack, press down on the latch on the Battery Pack on the back of the Wireless Telephone. The Battery Pack releases outward. Replacing the Battery Pack To replace the Battery P[...]
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Page 17
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS 3. 3616 Desktop Charger The Avaya Desktop Charger is designed to charge the Nickel Metal Hydride (NiMH) Battery Packs. Full charg ing is accomplished in approx imately one an a half hours. Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing te[...]
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Page 18
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS 4. General Care Instructions Cleaning the Desktop Charger Clean the Desktop Charger by wiping the surface with a clean, water-dampened cloth or paper towel. A mild detergent solution may be used. Be sure to wipe away any detergent residue with a pl ain water dampened cloth. DO NOT IMMERSE[...]
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Page 19
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS General Care of the Wireless Telephone and Chargers This section applies to th e Avaya 3616 Wireless T elephone and the Desktop Charger equally. Do not drop Avoid dropping the Wireless Telephone or knocking it against hard surfaces. Carryi ng the Wireless Telephone in a holster or carryin[...]
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Page 20
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS The surface of the handset ma y be cleaned occasionally with disinfectants used for general cleaning in a medical environment. Isopropyl alcohol may be used occasionally applied by a damp cloth or paper towel. When using alcohol, do not rub the keypa d characters vigorously. Doing so will[...]
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Page 21
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Tips For Use Before you use the Wireless Telephone, the Battery Pack must be charged. You can only use the Wireless Telephone with your facility’s telephone system. It is not a public cellular phone. Keep the Wireless Telephone away from your ear when it is ringing. The [...]
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Page 22
Avaya 3616 Wireless Telephon e and Desktop Charger with CCMS Page 22 555-301-709 Issue 3[...]