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Avaya 6402 manual

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Table of contents for the manual

  • Page 1

    Contents The 6402 and 6402D Telephone . . . . . . . . . . . . . . . . . . . . . 1 Head sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Headpieces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Call -Hand ling Feat ures . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Getting[...]

  • Page 2

    NOTICE While re asona ble ef forts wer e made to ensure tha t the infor mation in this docume nt was complete and acc urate at the time of print ing, Luce nt T echnolo gies can assume no res ponsibil ity for any errors. C hanges o r correcti ons to th e i nformat ion co nta ine d i n t his do cu me nt m ay b e i nco rpo r ate d into futu re issues.[...]

  • Page 3

    IMPOR T ANT USER SAFETY INSTRUCTIONS The mos t careful attention has been devote d to quali ty standa rds in the manufac ture of yo ur new te lephone. Safety is a major fa ctor in the design o f every s et. But, sa fety is YO UR responsibi lity too. Please rea d careful ly the he lpful tip s liste d below and on the next page . These sugges tions w[...]

  • Page 4

    • Never push obj ects o f any kin d into the equip ment t hrough hou sing slo ts since they may touch ha zardous v oltag e points o r short out parts t hat could re sult in a risk of e lectric sho ck. Never s pill liq uid of any kind on the telepho ne. If l iquid is spilled, howeve r , refer servicin g to proper service personn el. • T o reduce[...]

  • Page 5

    1 The 6402 and 6402D T elephones There are two 6402 telephon es: the basic 6 402 telep hone a nd the 640 2D, whic h has a 2- line, 16-ch arac ter di spl ay . Fam i l iari ze yo ur sel f with the fea ture s on the 6 402 an d 6402D telephone , shown in Figure 1 below. Note: The 6 402 an d 6402D tel ephone s are exa ctly the same ex cept fo r the disp[...]

  • Page 6

    2 Headsets Heads ets for 64 00 Series t elephones allow one -touch hands-free operation . T o answer a call, press and the n the d ial pad k ey on whic h the Heads et fe atu re is adm in is tere d. (Fo r mo re inform ati on o n us in g and the dial pad key s to acc ess featu res, see “V oice F eatures ” later in this manual .) T o discon nect, [...]

  • Page 7

    3 Note: The p rivacy o f the Wh isper Page announc ement ca nnot be guarante ed when telephone s have m odular ba se uni ts other th an the M10L-84 00 plugge d into the Hand set jack . The M10 L-8400 (Comcode : 4076 39715; PEC: 3 122-022 ) is th e only m odula r base unit that sho uld be us ed for the 6400 Series terminal s. For more informa tion, [...]

  • Page 8

    4 The Re dial (or La st Numb er Diale d) feature a utoma tically redials th e last extens ion or outs ide numb er you di aled. T o redial the last num ber that you di aled 1. Press . The redial ed number can be an outside num ber (up to 24 digits ), an extension, or a t runk or fea ture ac cess co de. Note: The Spe aker feat ure allows you to place[...]

  • Page 9

    5 The T est fe ature a llows you to test the light s on you r telephone and th e displa y , if the telephon e has one. T o test t he lights and display on t he teleph one 1. While o n-hook, press an d hold do wn . The lights go on stead ily , and, if your telephone has a display, all the display segme nts fill in. 2. T o end tes t, release . Lights[...]

  • Page 10

    6 Selecting a Personalized Ring The Sele ct Ring feature allows yo u to ch oose you r own pe rsonal ized ring ing pattern fo r your tele phone from among e ight dif ferent pa tterns. T o select a personalize d ringing p attern 1. While o n-hook, pre ss . Curr ent ringi ng pa ttern p lays a nd r epea ts ev ery thr ee s eco nds. 2. Contin ue to pres [...]

  • Page 11

    7 FIGURE 3 The 6402 and 6402D T elephone Feat ure Dire ctory • Featur es other t han those assigne d to your F eature Di rectory c an be acces sed b y simpl y dia ling a 1-, 2 -, o r 3-digi t featu re access code , wit hout using . Y our system manage r can s upply tho se acce ss code s for you. Y ou ma y write f eature cod es on the Feature Acce[...]

  • Page 12

    8 2. Press , then th e dial pad key yo u wish to prog ram. [dia l tone ] For exam ple, to s tore a num ber in A D entry F 3, press , then the d ial pad k ey . 3. Dial th e outside number , extensio n, or feature a ccess code you wan t to stor e (up t o 24 di gits) . 4. Press . [c onfirmation tone, then dial tone] 5. Repea t Steps 2 th rough 4 to pr[...]

  • Page 13

    9 2. Dial t he desire d list item ( 1, 2, 3.. . ). [rin gback tone] Cal l is aut oma ti cally di ale d. Note: Keep you r own Pers onal L ists on the cards in the tra y under t he base of the tel ephone. Sy stem, G roup, an d Enhance d lists a re availa ble from your sy stem ma nager . The Ca ll Forwar ding featu re temporar ily fo rwards all y our [...]

  • Page 14

    10 The Ca ll Pickup feature le ts you an swer a call a t your tele phone for another extens ion in yo ur pickup group. Note: Y ou can use this feat ure onl y if you and the called p arty have been assign ed to the s ame pic kup group by your s ystem m anager . To answ er a call pla ced to a member of yo ur pickup group when your telephone is idle 1[...]

  • Page 15

    11 T o leav e a messa ge without rin ging an e xtension 1. Press , then the dia l p ad ke y on whi ch the Le av e W ord Calling featur e is admini stered OR , dial the Leave W ord Calling ac cess c ode. 2. Dial the ext ens io n. Message light goes on at t he called telephone (if so equipped). T o cancel a Leave Word C alling mes sage Note: Y ou can[...]

  • Page 16

    12 OR, dial the Wh isper P age acce ss co de. 2. When yo u hear dial tone, dial t he extens ion of the other pers on. The people on the other call hear a beep. The per son wh om you ha ve called may activate th e Whis per Page Answer feature by using eith er the feat ure access code o r by pressing and th en the dia l pad key on which t he Whispe r[...]

  • Page 17

    13 the vol ume le vel. Note: When a 6400 Se ries dis play telepho ne is init ially plu gged in o r after a power outa ge, it can take up to 15 m inutes before the time and da te appear o n the scre en. Installation The 6402 and 6 402D can b e eithe r desk-mo unted or wall-mou nted. Use th e follow ing direc tions for installin g eith er telepho ne.[...]

  • Page 18

    14 4. Snap one end of the coile d handse t cord into the Han dset jac k ( 5 in Figure 5 ) . Th is ja ck i s l abe le d . Thread the co rd i nto the c han nel leading to the side edg e of the voice te rminal ( 4 in Figure 5). 5. T urn th e telepho ne righ t side up , with the fro nt facing you. 6. Snap the free end of the han dset cord into the h an[...]

  • Page 19

    15 3. Place th e telephon e face down o n a flat su rface. 4. Remov e the des ktop sta nd whic h is attac hed to the base of the telepho ne by tabs (shown as 1 in F igure 7) on the top and bac k of the stand. — Press in ward on the top of th e stand u ntil you can li ft the top o f the stand o ut of th e tab slot (shown as 2 in Figure 7) on t he [...]

  • Page 20

    16 FIGURE 8 P lacing the T elephone on the W all Jack Mounting Studs 1 1. Snap the free end of the handset c ord into t he handse t and plac e the handse t in the cradl e. Note: The hands et hook y ou reposi tioned will hold the han dset in p lace. 12. Lift the handse t and listen for dia l tone. If there is no di al tone, check all wire conn ectio[...]

  • Page 21

    17 Removing the T elephone T ray Y ou may wish to remove t he tray from the b ase of the telephone , especi ally if you are wall-mount ing the telephon e. See Figu re 9 for furth er help. 1. Pull the tray from t he base o f the telep hone as fa r as it wil l go. 2. Using your thum b, press down on the cente r of the tray . 3. Continue to pull th e [...]

  • Page 22

    18 Installing the T elephone Number Card Use th e telepho ne numbe r card (labeled Te l N o . ) to write your telephone number or extensi on. T o label an d install the telephone number card o n your 64 02 or 6402D telephone 1. Print you r phone nu mber o r extensio n on the T el. no. card . 2. Crease the perfora ted ed ges of the statio n number c[...]

  • Page 23

    19 T ones and Their Meaning Note: The t ables bel ow des cribe the d efault s for each ringing a nd feed back tone. Chec k with yo ur system manage r to verify that the d escriptio ns in the M eaning column a re accura te for y our syste m. Ringing T ones are pro duced by an incom ing call . Feedback tones ar e those wh ich you h ear thro ugh the h[...]

  • Page 24

    20 Line and Feat ure Button Light s Feedback T ones (continued) T ones Meanin g coverage One short b urst of ton e; i ndica tes your call will be sent to an other exte nsion to be answere d by a co vering user . dial A continuo us ton e; indica tes diali ng can begin. intercept/ time-out An alt ernating hig h and low ton e; indicat es a dialing err[...]