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Avaya 9650 manual

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Table of contents for the manual

  • Page 1

    Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide 16-600911 Issue 1 January 2007[...]

  • Page 2

    Contents Notices ..................................................................................................... 5 Introduction to the 9650 IP Telephone .................................................. 7 Overview .................................................................................................................. 7 About Applic[...]

  • Page 3

    About Conference Calls ....................................................................... 19 Setting up a conference call ................................................................................... 19 Adding a person on hold to a conference call ........................................................ 19 Putting a conference call on ho[...]

  • Page 4

    Contents 4 Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide[...]

  • Page 5

    Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Note: Usin[...]

  • Page 6

    6 Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide[...]

  • Page 7

    Introduction to the 9650 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, 16 auxiliary (Aux) buttons to help you manage calls to bridged lines and additional telephone features, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your [...]

  • Page 8

    9650 IP Telephone Button/Feature Descriptions Name Description USB Port If your phone gets its power from a local AC power adapter (and not directly from the voice/data network connection), you can recharge a battery-powered device using your phone's USB port. Connect the device to your phone with a USB cable to recharge it. Prompt Line View t[...]

  • Page 9

    Name Description OK Press the OK button for a shortcut to an action. For example, when you select a call log entry, pressing OK dials the number. Phone Press Phone to view and manage your calls. Contacts Press Contacts to view the entries in your contact list. Call Log Press Call Log to view a list of your outgoing, incoming, and missed calls. Miss[...]

  • Page 10

    About Aux Buttons Your phone has two rows of extra, auxiliary buttons, or Aux buttons below the softkeys. You can use the Aux buttons for call management, speed dial buttons, or features. The Aux buttons go with the Aux button labels on the bottom two rows of the screen. The Aux button labels show the function of each of the Aux buttons. There are [...]

  • Page 11

    Options & Settings or Phone Settings, if your menu is customized, lets you change your call settings, personalize button labels, adjust brightness and contrast, select your ringing pattern, and more. The Browser menu contains additional web-based applications. (If no web applications are available for your phone, the Browser menu is not shown.)[...]

  • Page 12

    1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Call Settings. 5. Press Select or OK . 6. Select Go to Phone Screen on Ringing. 7. Press Change or OK to set the option to Yes or No 8. Press Save . Setting redial options You can set Redial to dial the last number you dialed or to display a [...]

  • Page 13

    Adjusting the brightness or contrast of the display 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Brightness or Contrast. 7. Press Change or OK . 8. Select Phone or an SBM24 Module. 9. Scroll to the right or left to adjust the[...]

  • Page 14

    Changing the ring pattern 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Screen & Sound Options. 5. Press Select or OK . 6. Select Personalized Ringing. 7. Press Change or OK to see a list of the available ring patterns. 8. Select a ring pattern to listen to it. 9. Press Play or OK to[...]

  • Page 15

    telephone was administered. If no web applications are available for your phone, the Browser menu is not presented. Contact your system administrator with any questions. Accessing your browser 1. Press Avaya Menu . 2. Press Browser or OK . About the Features menu Your administrator may assign specific features you use frequently to your Aux buttons[...]

  • Page 16

    Configuring simultaneous ringing for multiple telephones (EC500) The EC500 feature allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to answer office calls while you are away from your desk. The cell phone number is programmed by your system administrator. 1. From the Phone screen,[...]

  • Page 17

    Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call. Making a Call Use the Phone screen to view and manage calls. Press Phone to view the main Phone screen at any time. Dial the number you want to call. Cleari[...]

  • Page 18

    Putting a Call on Hold 1. Press Phone to view the main Phone screen, if necessary. 2. Select the line you want to put on hold. 3. Press Hold . Note: A hold timer may display when you put a call on hold. For more information, see Configuring call timers . 4. Press Resume to retrieve the call. Transferring a Call 1. From the Phone screen, select the [...]

  • Page 19

    Turning off call forwarding From the Phone screen, scroll right to access the Features menu and select CFrwd or just press the Aux button labeled CFrwd to turn Call Forwarding off. Note: When you turn off the Call Forwarding feature, you hear a confirmation tone and that Aux button is no longer illuminated. About Conference Calls You can use confer[...]

  • Page 20

    Muting a person on a conference call You can silence a person on a conference call using the Silence softkey. The individual muting feature is not available on all systems. If you do not see Silence when you choose a person, you cannot mute that person. 1. From the Phone screen, press More > Details during a conference call. 2. Select the person[...]

  • Page 21

    Answering a call on a bridged line 1. Select the bridged call that you want to answer. Note: The Aux button label of the bridged line with the incoming call is highlighted and the Aux button LED flashes to help you identify which bridged line is ringing. The ringing line will be selected automatically if there are no other active calls. If you are [...]

  • Page 22

    Adding a new contact You can add up to three numbers for a contact. 1. Press Contacts . 2. Press New . 3. Enter the name using the dialpad. a. Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. b. Pause before entering the next character if the characters are on the same key. c. [...]

  • Page 23

    About the Call Log You can use the Call Log to view a list of your missed calls, or separate lists of your answered, outgoing, or missed calls. When you have one or more missed calls, the Call Log button lights and the Missed Calls icon and the number of missed calls display on the top line. Viewing the call log 1. Press Call Log . Note: You can go[...]

  • Page 24

    Turning off call logging You can turn call logging on or off. If you have bridged call appearances on your phone, you can choose whether or not to include calls to your bridged lines in your call log. 1. Press Avaya Menu . 2. Select Options & Settings or Phone Settings. 3. Press Select or OK . 4. Select Application Settings. 5. Press Select or [...]

  • Page 25

    Index 9 9650 ........................................ 9 , 10 , 20 A Application Buttons Softkeys ........................................... 9 Aux buttons ......................................... 10 and bridged lines ........................... 20 Avaya Menu about.............................................. 10 button click sounds ...............[...]

  • Page 26

    I Incoming calls answering ...................................... 16 Bridged Line .................................. 16 directing to multiple telephones ..... 16 forwarding ...................................... 18 ignoring .......................................... 17 sending directly to voicemail.......... 17 sending to coverage .................[...]