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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya 96xx, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya 96xx one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya 96xx. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avaya 96xx should contain:
- informations concerning technical data of Avaya 96xx
- name of the manufacturer and a year of construction of the Avaya 96xx item
- rules of operation, control and maintenance of the Avaya 96xx item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya 96xx alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya 96xx, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya 96xx.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya 96xx item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
16-602703 Issue 1 July 2008 16xx/96xx Amplified S peech Handset Inst allation and Use[...]
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Page 2
© 2008 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the informatio n in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Ch anges and corrections to the information in this document may be incorporated in future releases. For full legal p[...]
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Page 3
1 Table of Contents Introducing the 16xx / 96xx Am plified Speec h Handset ........................................................................... .2 Installing and Repl acing Batteries ............................................................................................. ................ 3 Setting t he M ode ............................[...]
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Page 4
2 Introducing the 16xx / 96xx Amplified Speech Handset Avaya offers one Amplified Speech handset for the 16xx IP telephones, and one for the 96xx IP telephones. Both handsets operate in two modes. • Mode 1: Push-to-Amplify Receive Volume In this mode, while the ‘Push to Amplify’ button is pressed, the receive volume is at the level that has b[...]
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Page 5
3 Installing and Replacing Batteries The Avaya 16xx/96xx Amplified Speech Handset ships with 2 AAA-size alkaline batteries. When installing and/or replacing batteries follow the instructions below. 1. Verify that you have two new AAA-size batteries and unplug the handset from the cord. 2. Remove the battery cover by using your fingernail, press dow[...]
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Page 6
4 To change from Mode 1 to Mode 2: 1. Remove the battery cover. 2. Move the slide switch to the right for Mode 2. 3. Replace the battery cover. Using the Handset When using the Amplified Speech handset additional volume can be achieved by adjusting the telephone volume and the handset volume. It is recommended that the Telephone Volume be set at th[...]
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Page 7
5 The handset receive volume changes (in steps) each time you press the ‘Volume Up’ or ‘Volume Down’ buttons. There are six volume settings. A maximum volume tone will sound when the loudest volume is reached. A minimum tone will sound when the softest volume is reached. To ‘Push to Amplify’: 1. Set slide switch to Mode 1. 2. Use the Vo[...]
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Page 8
6 Low Battery Indicator You will hear a hi/low warning tone when the batteries need to be replaced. The warning tone will repeat at approximately two-minute intervals, unless the handset is in a battery conservation state. When the ‘Low Battery Indicator’ sounds replace the batteries as described above. No Battery / Dead Battery Operation If th[...]