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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya Partner MLS 12D, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya Partner MLS 12D one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya Partner MLS 12D. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Avaya Partner MLS 12D should contain:
- informations concerning technical data of Avaya Partner MLS 12D
- name of the manufacturer and a year of construction of the Avaya Partner MLS 12D item
- rules of operation, control and maintenance of the Avaya Partner MLS 12D item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya Partner MLS 12D alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya Partner MLS 12D, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya Partner MLS 12D.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya Partner MLS 12D item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
System Speed Dial Numbers Record System Speed Dial numbers—programmed only at extension 10—in the boxes below. To dial a System Speed Dial number: Press [ Feature ] followed by the Dial Code. Dial Dial Dial Code Name Code Name Code Name 20 40 60 21 41 61 22 42 62 23 43 63 24 44 64 25 45 65 26 46 66 27 47 67 28 48 68 29 49 69 30 50 70 31 51 71 3[...]
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Page 2
Telephone Buttons and Indicators Display [MLS-18D and MLS-12D only] When making a call, shows the number dialed and duration of call. When receiving an intercom call, shows the number of the extension calling. When not using the phone, displays today’s date and time. (You can adjust the display contrast on the MLS-18D–see “Volume Con- trol Bu[...]
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Page 3
Ringing Patterns You can tell the type of call coming in by the way the phone rings: Ring...Ring...Ring...Ring..Ring...Ring... Outside Call Ring-BEEP...Rlng-BEEP...Ring-BEEP... Inside Call Ring-BEEP-BEEP...Ring-BEEP-BEEP... Transferred Call Light s Red (top) Iight shows what is happening on the line at ANOTHER extension Green (bottom) Iight shows w[...]
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Page 4
Answering a Call [ Line ] or 1. Press the [ Line ] or [ Intercom ] button next to the flashing light. [ Intercom ] 2. Lift the handset. (If you Iift the handset without first pressing a line button, you are connected to the line that has been ringing the longest time.) To answer a voice-signaled call (your phone beeps): 1. If the microphone is on, [...]
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Page 5
Making a Call Outside: [ Line ] + Phone Number Inside—Ringing: [ Intercom ] + Extension Number Inside—voice-signaling: [ Intercom ] + [ * ] + Extension Number [ Intercom ] + [ * ] [ 7 ] Making a Conference Call Telephone or Extension Number + [ Conf ] + Telephone or Extension Number + [ Conf ] To Drop: [ Drop ] (MLS-18D, MLS- 12D, and MLS-12) o[...]