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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Avaya SM61, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Avaya SM61 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Avaya SM61. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Avaya SM61 should contain:
- informations concerning technical data of Avaya SM61
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Avaya SM61 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Avaya SM61, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Avaya service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Avaya SM61.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Avaya SM61 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 1 of 47 Sag emcom _S M61 Ava ya So l ution & Inter o per ability Tes t Lab Application Notes for Conf igu r ing Sagemco m XM ediusF AX Ser vice Provide r Edition with Avaya Aura® Session M anager[...]
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Page 2
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 2 of 47 Sag emcom _S M61 1. I ntrodu c tion T h es e Appli c ati on Notes d escrib e t he pr o ce dures f or configuri ng Sagem co m XM e diu sFA X Se r vice Pr ov i der (S P) Edi tion wit h Av aya A [...]
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Page 3
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 3 of 47 Sag emcom _S M61 3. Re fe re n c e Co nf iguration Figure 1 illustra tes the r e f eren ce con f igu ration used duri ng t est i ng . In the re fe r ence conf i gurati on, the two s ite s ar e[...]
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Page 4
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 4 of 47 Sag emcom _S M61 A D e ll™ Po werEdge™ R61 0 Se r ver ru nnin g Avaya Aura® S ystem Mana g er. Syste m Mana g er p rovid es mana gement f u n ct i on s for Session Man a g er. An [...]
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Page 5
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 5 of 47 Sag emcom _S M61 4. E quipm e nt and Sof tw are V alid ated T h e follo w i ng e quipme n t a nd s oft ware w ere u sed for th e r efer en c e co nfigur atio n : Equip m ent Soft w are Site 1 [...]
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Page 6
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 6 of 47 Sag emcom _S M61 5. Configur e Com m uni ca t ion M an ager T h is s ectio n de scribes the C omm u n i cati on M a nag e r co nf i guration at S ite 2 to s up port th e network shown in Figur[...]
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Page 7
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 7 of 47 Sag emcom _S M61 Step Desc ription 2. IP networ k reg ion Use the display ip- net w o r k-reg ion c om m a nd t o vie w t he n etwork r e gio n se tti ng s. T h e value s sho wn below are the [...]
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Page 8
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 8 of 47 Sag emcom _S M61 Step Desc ription 3. Codec s IP code c set 1 wa s used d u ring co m p liance te sting. Multiple codecs c an be lis t ed in priority or der to al low t h e co dec use d by a s[...]
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Page 9
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 9 of 47 Sag emcom _S M61 Step Desc ription 4. Node Na mes Use the c hange n ode - names ip co mmand to cr e at e a n ode nam e for t he IP a dd r ess o f Session Man a g er. E n t er a de s crip tive [...]
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Page 10
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 10 of 47 Sag emcom _S M61 Step Desc ription 5. Signaling Group Signalin g group 1 w a s u se d for th e s i gnali ng g r oup ass ociate d w it h the SI P trunk gr o u p betw e en Co mmunica tion Ma na[...]
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Page 11
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 11 of 47 Sag emcom _S M61 Step Desc ription 6. Trunk G ro up T runk gro u p 1 w a s u sed for the SIP t runk gro u p bet ween Com m u nicatio n Ma nager a nd Session Mana ger. T h e sign al ing group [...]
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Page 12
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 12 of 47 Sag emcom _S M61 Step Desc ription Trunk G ro up – co ntinued On Page 3 : T h e Nu mb er ing Fo rmat field was s et t o unk -pv t . T h i s field s pe cifie s the format of t he call in[...]
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Page 13
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 13 of 47 Sag emcom _S M61 Step Desc ription 8. Automatic Alter nate Routi ng A ut o m ati c Alternat e Routi ng ( AAR) w a s u sed to route cal ls ei t her to Se ss i on Mana ger or t o the Co mmuni c[...]
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Page 14
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 14 of 47 Sag emcom _S M61 Step Desc ription 9. Route P attern Rout e p att ern 1 wa s u sed for call s desti ned for t he XMediu sFAX f ax se r ver th r ough Session Man a g er. Rout e patter ns 7 a n[...]
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Page 15
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 15 of 47 Sag emcom _S M61 6. Configur e Sessio n M anage r T h is s ectio n provid es the pr ocedur es for c o n fig uri n g Session Mana g e r (v e r s i on 6.1 ) a s provision ed at Si t e 2 in the [...]
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Page 16
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 16 of 47 Sag emcom _S M61 ex ample, if a ca ll arr iv e s at Se ss io n Manag er a n d m atc hes a certai n Dial Pattern, th en Se ssion Manag er s elec t s o n e of t h e Network Ro u ti ng Policie s[...]
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Page 17
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 17 of 47 Sag emcom _S M61 2. Add SIP Do mai n T h e Rou tin g m enu co n tai n s all the c o nf i gurati on ta s ks li s t ed at the beginnin g of this section. During complian ce testin g, o ne S I P[...]
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Page 18
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 18 of 47 Sag emcom _S M61 3. Add Loc ati o n Locations i denti f y l ogic al an d/or p h y s i c al l o catio ns wh e r e SIP ent ities re s i de. Only one Location wa s con f i g ur ed at each site f[...]
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Page 19
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 19 of 47 Sag emcom _S M61 4. Add Ad ap t atio n An Adap tation wa s creat ed and ap plied to the “ Fax S erver” S I P e n tit y to ov erride th e destinati on domai n a s shown b e l ow. T h e ing[...]
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Page 20
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 20 of 47 Sag emcom _S M61 5. Add SIP En tities A SIP Enti ty m us t be add ed fo r Se ss i on Manag e r and for ea c h SI P -based tel ephony syste m s up port e d b y it u s i n g S I P tru n k s. Du[...]
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Page 21
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 21 of 47 Sag emcom _S M61 Add SIP En tities (co ntin ued) – S ess ion M anager T h e scr eens belo w sho w the SIP Entity c on f igura tion d e tail s fo r t he S essio n Mana g er.[...]
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Page 22
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 22 of 47 Sag emcom _S M61 Add SIP En tities (co ntin ued) – Communic ation M anage r T h e scr een belo w s how s th e SIP E n tit y co nf i guration d et ail s f or t he Co mmunication Mana g er. N[...]
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Page 23
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 23 of 47 Sag emcom _S M61 Add SIP En tities (co ntin ued) – XMe di usF ax T h e scr een belo w s how s th e SIP E n tit y co nf i guration d et ail s f or t he XMediu sF AX f a x server. N o t e the[...]
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Page 24
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 24 of 47 Sag emcom _S M61 6. Add Ent ity Li nk s A SIP tru nk betwe en Sessio n Mana ger and a t eleph o n y syste m i s describ ed by an Entity link. T w o E ntity Li nks we r e created: one b e t we[...]
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Page 25
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 25 of 47 Sag emcom _S M61 Add Ent ity Lin k s (co ntinued) T h e Entit y Link for conne c ti ng Sessio n Mana ger to th e XM e diu sF AX f a x s erver w a s s i milarly d efine d a s shown in th e s c[...]
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Page 26
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 26 of 47 Sag emcom _S M61 7. Add Ti me Ranges Befor e addi ng routi ng polic ies ( c on f i gured in n ext step) , t i me ra nges m us t b e defined during whi ch th e policie s w ill be a c ti ve. On[...]
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Page 27
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 27 of 47 Sag emcom _S M61 8. Add Ro uting Policies Routing p o l icies de scrib e th e conditio ns u nder which call s w ill be ro ut e d t o the SIP Entitie s conne c t ed to th e Se ss i on Mana ger[...]
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Page 28
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 28 of 47 Sag emcom _S M61 Add Ro uting Policies ( con tin ued ) T h e scr eens belo w sho w th e configurati on detail s for the t wo Routi ng Policie s u sed during c omplian ce testin g .[...]
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Page 29
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 29 of 47 Sag emcom _S M61 9. Add Dial P atterns Dial Patter ns de f i ne digit stri ngs t o be match ed ag ai n s t dialed nu mbers fo r directing calls to t he appr op r iate SIP Entitie s . 5 - digi[...]
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Page 30
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 30 of 47 Sag emcom _S M61 Add Dial P atterns (co ntinue d) T h e scr eens bel ow sho ws t he c o n fig ura tio n detail s for t he Dial ed Patter ns d efined for routing cal ls to Co mmunicat ion Mana[...]
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Page 31
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 31 of 47 Sag emcom _S M61[...]
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Page 32
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 32 of 47 Sag emcom _S M61[...]
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Page 33
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 33 of 47 Sag emcom _S M61 Add Dial P atterns (conti nu e d) T h e scr een belo w s how s th e configurati on detail s for the Dial e d Pat te r n d ef i ned for routing c al l s to the XM e d iusF AX [...]
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Page 34
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 34 of 47 Sag emcom _S M61 7. Configur e S age m com XM ediusF AX T h is s ectio n de scribes the co nfigurati on of X M ediu s FA X. I t a ss u mes that the applicat ion a nd all required s of t w ar [...]
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Page 35
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 35 of 47 Sag emcom _S M61 Step Desc ription 3. Configure Driver Propertie s On the mai n scr een, navigat e t o XM ediusF AX Syste m Co nfigurat ion Ho sts W IN-8 E64 4SJFM QO Driver i[...]
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Page 36
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 36 of 47 Sag emcom _S M61 Step Desc ription 4. Gener al O ptions On the Driv er Pro perties scr een, sele c t th e O ptions tab. Set t he Ma ximum Number Of Ch a n nels a nd Prefe rre d Nu mb er O f C[...]
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Page 37
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 37 of 47 Sag emcom _S M61 Step Desc ription 5. T.38 Par am ete rs On the Drive r Proper ties scr een, sele c t th e T.3 8 tab. C o nfigure t he field s a s follo ws: Rece ived Doc um ent En co din[...]
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Page 38
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 38 of 47 Sag emcom _S M61 Step Desc ription 6. SIP Par am eter s On the Drive r Proper ties scr een, sele c t th e SIP tab. C o nfigure t he field s a s follow s: Local SIP UD P port – S e t thi[...]
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Page 39
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 39 of 47 Sag emcom _S M61 Step Desc ription 7. Peer List On the Drive r Proper ties scr een, sele c t th e Pe er List ta b. T o a dd a new S I P peer, select th e Add SI P Peer button a nd e nter t he[...]
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Page 40
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 40 of 47 Sag emcom _S M61 Step Desc ription 8. Peer Properties On the Peer Pro perties s c r ee n, configur e a s follo ws: Hos t Na me – Set thi s f i eld to the IP ad dre ss of Session Mana g [...]
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Page 41
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 41 of 47 Sag emcom _S M61 Step Desc ription 9. Codec On the Peer Pro perties s c r ee n, se l ect the A dv anced ta b. To a dd a codec fo r the SI P pee r , s e l ect t he Add but ton a nd select th e[...]
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Page 42
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 42 of 47 Sag emcom _S M61 Step Desc ription 10. Dial Plan On the Drive r Proper ties scr een, sele c t th e D ia l Pla n t a b. To add a ne w entry to t h e dial pla n, se l ect the A d d butt on and [...]
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Page 43
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 43 of 47 Sag emcom _S M61 Step Desc ription 11. Number P attern Pr operties On the N umber P attern Proper ties screen, conf i gure a s follo ws : Number P attern – S et thi s f i e l d to the p[...]
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Page 44
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 44 of 47 Sag emcom _S M61 Step Desc ription 12. Once all the driv e r properti es hav e been configur ed, g o t o St art Control Panel Administr ati v e Too ls S er vice s to stop a nd s t[...]
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Page 45
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 45 of 47 Sag emcom _S M61 Step Desc ription 13. Configure Cha nn els On the mai n scr een, navigat e t o XM ediusF AX Syste m Co nfigurat ion Ho sts W IN-8 E64 4SJFM QO Driver Chan[...]
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Page 46
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 46 of 47 Sag emcom _S M61 8. V erificatio n S t eps T h e follo w i ng ste ps may be used to verify th e configurati on: Us i ng Sy s te m Ma nager, n a vigate t o Ses sion Ma na ge r S ystem [...]
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Page 47
MJH ; Re v ie w ed: SP O C 8/4/2 011 Solution & I nterope ra bili ty Test L ab Applica tion Notes ©2011 Av a y a I nc. A l l Rights Rese r v ed. 47 of 47 Sag emcom _S M61 © 2011 A va ya Inc. All R ights Reser ved. Avaya a nd the Avaya Logo are tra dem ark s o f Avay a In c. All tra demark s id e n tified b y ® a n d ™ are r egistered tra d[...]