Axis Communications AXIS P5522E manual

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Table of contents for the manual

  • Page 1

    AXIS P5522–E PTZ Dome Network Camera User Manual[...]

  • Page 2

    About this document This manual is intended for administrators and users of the AXIS P5522–E PTZ Dome Network Camera, and is applicable to rmware 5.50 and later . It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux[...]

  • Page 3

    Battery The Axis product uses a 3.0 V BR/CR2032 lithium battery as the power supply for its internal real-time clock (RT C). Under normal conditions this battery will last for a minimum of ve years. Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appe[...]

  • Page 4

    AXIS P5522–E PTZ Dome Network Camera T able of Contents Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Hazard Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Other Message Levels . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    AXIS P5522–E PTZ Dome Network Camera T able of Contents Check the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Symptoms, P ossible Causes and Remedial Actions . . . . . . . . . . . [...]

  • Page 6

    AXIS P5522–E PTZ Dome Network Camera Safety Infor mation Safety Infor mation Hazard Levels DANGER Indicates a hazardous situation which, if not avoided, will result in death or serious injury . WARNING Indicates a hazardous situation which, if not avoided, could result in death or serious injury . CAUTION Indicates a hazardous situation which, if[...]

  • Page 7

    AXIS P5522–E PTZ Dome Network Camera Hardware Overview Hardware Overview 1 2 3 4 6 5 1. Network connector 2. P art number (P/N) & Serial number (S/N). Serial number may be required during installation. 3. Control button 4. SDHC card slot 5. Status indicator LED 6. Restart button 7[...]

  • Page 8

    AXIS P5522–E PTZ Dome Network Camera Hardware Overview Dome Cover 2 3 4 5 1 1 Screws 2 Dome ring 3 Dome cover 4 T op cover 5 Sealing ring Connectors and Buttons For technical specications, see page 57 . Network Connector RJ45 Push-pull Connector (IP66) with High P ower over Ethernet (High P oE). NO NO NO TICE TICE TICE Use the supplied midspan[...]

  • Page 9

    AXIS P5522–E PTZ Dome Network Camera Hardware Overview SD Card Slot NO NO NO TICE TICE TICE • Risk of damage to SD card. Do not use sharp tools or excessive force when inserting or removing the SD card. • Risk of data loss. T o prevent data corruption, the SD card should be unmounted before removal. To unmount, go to Setup > System Options[...]

  • Page 10

    AXIS P5522–E PTZ Dome Network Camera Access the Product Access the Product To install the Axis product, see the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are • Internet Explorer ® with Windows ® • Safari ® with OS X ® and • Chrome TM or Firefo[...]

  • Page 11

    AXIS P5522–E PTZ Dome Network Camera Access the Product Set the Root P assword To access the Axis product, you must set the password for the default administrator user root . This is done in the Congure Root P assword dialog, which opens when the product is accessed for the rst time. To prevent network eavesdropping, the root password can b[...]

  • Page 12

    AXIS P5522–E PTZ Dome Network Camera Access the Product The product’s fan is controlled by the ambient temperature and is turned on and off automatically . If required, the fan can be activated manually by clicking the Fan button. To show the button, go to Setup > Live View Cong . Under Action Buttons , select Show fan button and specify [...]

  • Page 13

    AXIS P5522–E PTZ Dome Network Camera Access the Product Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer . Click the Center mode button and click in the image to center the camera view on that position. The center mode button could also be used to zoom in on a specic ar[...]

  • Page 14

    AXIS P5522–E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats. Y our requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, and to the list of available stream proles. Oth[...]

  • Page 15

    AXIS P5522–E PTZ Dome Network Camera Media Streams The AMC Control P anel can be used to congure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control P anel is automatically installed on rst use, after which it can be congured. Open the AMC Control P anel from: • Windows Contro[...]

  • Page 16

    AXIS P5522–E PTZ Dome Network Camera Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later . • QuickTime may add latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. 16[...]

  • Page 17

    AXIS P5522–E PTZ Dome Network Camera Set Up the Product Set Up the Product The Axis product can be congured by users with administrator or operator rights. T o open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access [...]

  • Page 18

    AXIS P5522–E PTZ Dome Network Camera Video Video It is possible to congure the following video features in your Axis product: • Video stream. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 19 . • Overlay image. See page 2 1 . • Privacy mask. See page 23 . Set Up Video Streams To set up the product’s vid[...]

  • Page 19

    AXIS P5522–E PTZ Dome Network Camera Video The Axis product supports the following H.264 prole(s) : • Baseline . The Baseline prole is recommended for clients that don’t support CABAC entropy coding. The bit rate can be set as V ariable bit rate (VBR) or Constant bit rate (CBR). VBR adjusts the bit rate according to the image complexity[...]

  • Page 20

    AXIS P5522–E PTZ Dome Network Camera Video IR cut lter The IR cut lter prevents infrared (IR) light from reaching the image sensor . In poor lighting conditions, for example at night, or when using an IR lamp, set the IR cut lter to Off . This increases light sensitivity and allows the product to “see” infrared light. The image is sh[...]

  • Page 21

    AXIS P5522–E PTZ Dome Network Camera Video Image Settings Important The autofocus behavior is affected by factors such as light conditions, contrasts in the scene, and objects moving in and out. In these conditions or scenes, a manual focus could be preferable to enhance performance and allow the camera to focus faster . Autofocus enabled - Autof[...]

  • Page 22

    AXIS P5522–E PTZ Dome Network Camera Video To automatically scale the image to the resolution used by the Axis product, select the option Scale with resolution from the Transparency Settings page which is displayed when uploading in the image. To upload an overlay image: 1. Go to Video > Overlay Image . 2. Click Browse and browse to the le.[...]

  • Page 23

    AXIS P5522–E PTZ Dome Network Camera Video 5. Enter the text to display in the Text eld. This is the text that #D will be replaced by . 6. Specify the Duration . The text can be displayed while the rule is active or for a xed number of seconds. Example To display the text “Motion detected” when motion is detected, enter #D in the Includ[...]

  • Page 24

    AXIS P5522–E PTZ Dome Network Camera Configure the Live View Page Configure the Live View Page Y ou can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser . See page 24 . • Viewer Settings[...]

  • Page 25

    AXIS P5522–E PTZ Dome Network Camera Configure the Live View Page • Select Enable recording button to enable recording from the Live View page. This button is available when using the AMC viewer . The recordings are saved to the location specied in the AMC Control P anel. See AXIS Media Control (AMC) on page 14 . User Dened Links To disp[...]

  • Page 26

    AXIS P5522–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) PTZ (Pan T ilt Zoom) Preset P ositions A preset position is a saved view that can be used to quickly steer the camera to a specic position. A preset position consists of the following values: • P an and tilt positions • Zoom position • Focus position (manual or automatic) • Iris [...]

  • Page 27

    AXIS P5522–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) It is also possible to, for example, record video or save images (take a snapshot) while the Gatekeeper is active. Go to Events and set up an action rule with PTZ Preset Reached as trigger . Guard Tour A guard tour displays the video stream from different preset positions, one-by-one, in a [...]

  • Page 28

    AXIS P5522–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) x Move speed sets the speed of the camera’s pan and tilt movements. The default setting is maximum speed. When using a joystick (or emulating one with the mouse) the Enable proportional speed setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera view[...]

  • Page 29

    AXIS P5522–E PTZ Dome Network Camera PTZ (Pan Tilt Zoom) Note Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to preset positions that require a tilt movement. Control Queue Note • The administrator can enable and disable PTZ controls for selected users. • To id[...]

  • Page 30

    AXIS P5522–E PTZ Dome Network Camera Detectors Detectors Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view . Motion detection is congured by dening up to 1 0 Include and Exclude windows: • Include windows — dene areas where motion should be detected • Exclude windows[...]

  • Page 31

    AXIS P5522–E PTZ Dome Network Camera Detectors Medium level (50%) A large difference in luminance is required to trigger motion detection. Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very brigh[...]

  • Page 32

    AXIS P5522–E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applicati[...]

  • Page 33

    AXIS P5522–E PTZ Dome Network Camera Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 33[...]

  • Page 34

    AXIS P5522–E PTZ Dome Network Camera Events Events The Event pages allow you to congure the Axis product to perform actions when different events occur . For example, the product can start a recording or send an email notication when motion is detected. The set of conditions that denes how and when the action is triggered is called an ac[...]

  • Page 35

    AXIS P5522–E PTZ Dome Network Camera Events For more information, see the online help . Triggers Available action rule triggers and conditions include: • Applications – Use installed applications to trigger the rule. See Applications on page 32 . • Detectors - Live Stream Accessed – T rigger the rule when any stream is accessed and during[...]

  • Page 36

    AXIS P5522–E PTZ Dome Network Camera Events • Record Video – Record video to a selected storage. • Send Images – Send images to a recipient. • Send Notications – Send a notication message to a recipient. • Send Video Clip – Send a video clip to a recipient. • Status LED – Flash the LED indicator . This can for example be[...]

  • Page 37

    AXIS P5522–E PTZ Dome Network Camera Events Network Share Send Images Send Video Clip A network share can also be used as a storage device for recorded video. Go System Options > Storage to congure a network share before setting up a continuous recording or an action rule to record video. For more information about storage devices, see Stor[...]

  • Page 38

    AXIS P5522–E PTZ Dome Network Camera Events 2. Enter a descriptive name and recurrence pattern. 3. Click OK . To use the recurrence in an action rule, rst select Time from the T rigger drop-down list in the Action Rule Setup page and then select the recurrence from the second drop-down list. To modify or remove recurrences, select the recurren[...]

  • Page 39

    AXIS P5522–E PTZ Dome Network Camera Recordings Recordings • To access recordings, see Recording List on page 39 . • To congure camera controlled storage, see Storage on page 48 . Recording List Recorded videos are listed on the Recordings > List page. The list shows each recording’s start date and time, duration and the event that tr[...]

  • Page 40

    AXIS P5522–E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product. All web pages including the online help will be displayed in the selected language. T o switch languages, go to Setup > Languages and rst upload the new language le. Browse and locate the le and click the Upload Language b[...]

  • Page 41

    AXIS P5522–E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that an[...]

  • Page 42

    AXIS P5522–E PTZ Dome Network Camera System Options 2. Select an HTTPS certicate from the list of installed certicates. 3. Optionally , click Ciphers and select the encryption algorithms to use for SSL. 4. Set the HTTPS Connection P olicy for the different user groups. 5. Click Save to enable the settings. To access the Axis product via the[...]

  • Page 43

    AXIS P5522–E PTZ Dome Network Camera System Options A Server/Client certicate can be self-signed or issued by a Certicate Authority (CA). A self-signed certicate offers limited protection and can be used before a CA-issued certicate has been obtained. To install a self-signed certicate: 1. Go to Setup > System Options > Secur[...]

  • Page 44

    AXIS P5522–E PTZ Dome Network Camera System Options IPv4 Address Conguration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP . The IPv4 settings are congured under System Options > Network > T CP/IP > Basic . DHCP (Dynamic Host Conguration Protocol) allows networ[...]

  • Page 45

    AXIS P5522–E PTZ Dome Network Camera System Options 5. Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar . 6. Open a browser and type http://<IP address> in the Location/Address eld. For other methods of assigning the IP address, see the Installation and Management Software CD or the document[...]

  • Page 46

    AXIS P5522–E PTZ Dome Network Camera System Options NTP Conguration NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are congured under System Options > Network > T CP/IP > Advanced . Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP se[...]

  • Page 47

    AXIS P5522–E PTZ Dome Network Camera System Options Use manually selected NAT router - Select this option to manually select a NA T router and enter the IP address for the router in the eld. If no router is specied, the product automatically searches for NAT routers on your network. If more than one router is found, the default router is se[...]

  • Page 48

    AXIS P5522–E PTZ Dome Network Camera System Options Note If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled. Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status changes. Check Enable traps and enter the IP address where the trap message should be sent and the T rap com[...]

  • Page 49

    AXIS P5522–E PTZ Dome Network Camera System Options The Axis product supports SD cards with up to 64 GB of storage. For best recording performance, use an SDHC or SDXC card with speed class 1 0. The following SD card le systems are supported: • ext4 — recommended due to its resilience against data loss if the card is ejected or if there is[...]

  • Page 50

    AXIS P5522–E PTZ Dome Network Camera System Options Network Share Network share allows you to add network storage such as a NAS (network-attached storage). The NAS shall be dedicated for recordings and data from the Axis products connected to the network. For information about reference NAS devices, go to www .axis.com/products/cam_companion_soft[...]

  • Page 51

    AXIS P5522–E PTZ Dome Network Camera System Options Support Support Overview The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance. See also Troubleshooting on page 53 . System Overview To get an overview of the Axis product’s status an[...]

  • Page 52

    AXIS P5522–E PTZ Dome Network Camera System Options Uploaded les are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer , operator or administrator) for the uploaded le. Plain Cong Plain Cong is for advanced users with experience of Axis product cong[...]

  • Page 53

    AXIS P5522–E PTZ Dome Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular probl[...]

  • Page 54

    AXIS P5522–E PTZ Dome Network Camera Troubleshooting 5. Reinstall the product, referring to the Installation Guide. If the emergency recovery procedure does not get the product up and running again, contact Axis support at www .axis.com/techsup/ Symptoms, P ossible Causes and Remedial Actions Problems setting the IP address When using ARP/Ping Tr[...]

  • Page 55

    AXIS P5522–E PTZ Dome Network Camera Troubleshooting Problems with streaming H.264 Problems with AXIS Media Control ( Internet Explorer only ) To enable the updating of video images in Internet Explorer , set the browser to allow ActiveX controls. Also, make sure that AXIS Media Control is installed on your computer . No H.264 displayed in the cl[...]

  • Page 56

    AXIS P5522–E PTZ Dome Network Camera Troubleshooting Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur . To identify the source of the problem, check the System Log under System Options > Support > Logs[...]

  • Page 57

    AXIS P5522–E PTZ Dome Network Camera T echnical Specifications T echnical Specifications Function/group Item Specications Models AXIS P5522–E 50 Hz AXIS P5522–E 60 Hz Image sensor 1/4” ExView HAD progressive scan CCD Lens Varifocal f=4.1 - 73.8 mm, F1.4 - 3.0 Autofocus, automatic day/night Horizontal angle of view: 47.0° - 2.8° Minim[...]

  • Page 58

    AXIS P5522–E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Application Programming Interface Open API for software integration, including VAPIX® and Axis Camera Application Platform from Axis Communications; specications available at www .axis.com Includes the ONVIF specication available at www .onv[...]

  • Page 59

    AXIS P5522–E PTZ Dome Network Camera T echnical Specifications Function/group Item Specications Video management software (not included) AXIS Camera Station — Video management software for viewing and recording up to 50 cameras See www .axis.com/products/video/software/ for more software applications via partners Optional accessories Video [...]

  • Page 60

    User Manual V er . M4.2 AXIS P5522–E PTZ Dome Network Camera Date: January 2015 © Axis Communications AB, 20 15 P art No. 6 1915[...]