Axis P3364-LVE manual

USER MANUAL AXIS P3364–LVE User Manual[...]

About this Document This manual is intended for administrators and users of the AXIS P3364–LVE Fixed Dome Network Camera, and is applicable to rmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Li[...]

your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly. This product complies with the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS). China Thi[...]

AXIS P3364–LVE User Manual Table of Contents Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

AXIS P3364–LVE User Manual Table of Contents Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . 55 Technical Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6[...]

AXIS P3364–LVE User Manual Hardware Overview Hardware Overview 1 2 1 6 1 0 1 2 3 4 5 6 7 8 1 3 1 4 1 5 1 1 9 1. Heater (only in outdoor model) 2. IR light 3. Network connector (PoE) 4. Audio out 5. LED indicators 6. Audio in 7. I/O connector 8. Control button 9. Optical shield 10. SD memory card slot 11. Mounting bracket 12. Holes for cables rout[...]

AXIS P3364–LVE User Manual Hardware Overview Connectors For technical specications, see page 59 . Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). NOTICE NOTICE NOTICE The product shall be connected using a shielded network cable (STP). All cables connecting the product to the network switch shall be shielded ([...]

AXIS P3364–LVE User Manual Hardware Overview Green Normal operation. Power Amber Flashes green/amber during rmware upgrade. Note • The Status LED can be congured to be unlit during normal operation. To congure, go to Setup > System Options > Ports & Devices > LED . See the online help for more information. • The Status L[...]

AXIS P3364–LVE User Manual Accessing the Product Accessing the Product To install the Axis product, refer to the Installation Guide supplied with the product. The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Firefox with other operating systems[...]

AXIS P3364–LVE User Manual Accessing the Product Access from the Internet Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must congure your network router to allow incoming data trafc to the product. To do this, enable the NAT-traversal feature, which will attempt to au[...]

AXIS P3364–LVE User Manual Accessing the Product Set Power Line Frequency Power line frequency is set the rst time the Axis product is accessed and can only be changed from Plain Cong (see page 52 ) or by resetting the product to factory default. Select the power line frequency (50 Hz or 60 Hz) used at the location of the Axis product. Sele[...]

AXIS P3364–LVE User Manual Accessing the Product Click the Active/Inactive buttons to manually activate and inactive the product’s output port. For information about how to enable and congure output buttons, see page 27 . The Manual Trigger button is used to trigger an action rule from the Live View page. For information about how to cong[...]

AXIS P3364–LVE User Manual Accessing the Product Use the slider to control the volume of the speakers and the microphone. Half-duplex mode The Talk/Listen button is used to switch between sending and receiving audio. The button can be congured from the Audio tab in the AMC Control panel: • Push-To-Talk mode: Click and hold the button to talk[...]

AXIS P3364–LVE User Manual Media Streams Media Streams The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use. The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream p[...]

AXIS P3364–LVE User Manual Media Streams The AMC Control Panel can be used to congure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on rst use, after which it can be congured. Open the AMC Control Panel from: • Windows Control P[...]

AXIS P3364–LVE User Manual Media Streams Note • <ip>= IP addess • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this. Accessing Audio Streams The Live View pa[...]

AXIS P3364–LVE User Manual Setting Up the Product Setting Up the Product The Axis product can be congured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings. • Operators have access to [...]

AXIS P3364–LVE User Manual Video and Audio Video and Audio The video and audio settings can be used to optimize video and audio quality. You can congure the following: • Video stream settings. See page 18 . • Stream proles. See page 19 . • Camera settings. See page 20 . • View area. See page 22 . • Overlay image. See page 22 . •[...]

AXIS P3364–LVE User Manual Video and Audio • Compression . The compression level affects the image quality, bandwidth and le size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger le sizes. • Rotate image . If required, the image can be rotated. • Mirror . If require[...]

AXIS P3364–LVE User Manual Video and Audio Camera Settings The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product. Image Appearance Increasing the Color level increases the color saturation. The value 100 gives maximum color saturation. The value 0 gives a black and white image. The image B[...]

AXIS P3364–LVE User Manual Video and Audio Set Shutter to • Auto to set the shutter speed automatically. If required, use Max shutter to limit the shutter speed to prevent the frame rate from being reduced. For example, to get 30 fps, set Max shutter to 1/30. • Fixed to use a xed shutter speed. Gain , measured in decibel (dB), is the amoun[...]

AXIS P3364–LVE User Manual Video and Audio De-select the Enable IR illumination option to disable IR illumination altogether. If you disable the Synchronize IR illumination with day/night option, IR illumination will not be synchronized with day/night changes. To congure IR illumination click Edit . The IR Illumination window displays the appr[...]

AXIS P3364–LVE User Manual Video and Audio Overlay Image An overlay image is a static image superimposed over the video stream. The image, for example company logo, is used to provide extra information or to mask a part of the image. Since it is static, the position and size of an overlay image will remain the same regardless of resolution and di[...]

AXIS P3364–LVE User Manual Video and Audio Note • Changing the zoom level moves the focus position. Focus should always be adjusted after changing the zoom. • Movements in front of the camera should be avoided during automatic focusing. On the Advanced tab, focus can be adjusted manually: 1. Click Open iris to open the iris to its maximum pos[...]

AXIS P3364–LVE User Manual Video and Audio To use a professional microphone requiring 48 V phantom power, you need an external power supply and a balanced-unbalanced converter (audio transformer) in between. Use the Input gain to control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB, to amplify the sou[...]

AXIS P3364–LVE User Manual Live View Cong Live View Cong You can customize the Live View page and alter it to suit your requirements. It is possible to dene the following features of the Live View page. • Stream Prole. See page 19 . • Default Viewer for Browser. See page 26 . • Viewer Settings. See page 27 . • Action Buttons. [...]

AXIS P3364–LVE User Manual Live View Cong Browser Viewer Description AMC Recommended viewer in Internet Explorer (H.264/Motion JPEG). QuickTime H.264. Java applet A slower imaging alternative to AMC (Motion JPEG). Requires one of the following installed on the client: • JVM (J2SE) 1.4.2 or higher. • JRE (J2SE) 5.0 or higher. Windows Intern[...]

AXIS P3364–LVE User Manual Live View Cong - Pulse activates the output for a dened period of time. The pulse time can be set from 1/100 second to 60 seconds. - Active/Inactive displays two buttons, one or each action. To congure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port?[...]

AXIS P3364–LVE User Manual PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) The PTZ menu is available if digital PTZ (pan, tilt and zoom) is enabled in the selected view area. For more information on view areas, see View Area, on page 22 . Preset Positions A preset position is a predened view that can be used to quickly steer the camera to a specic [...]

AXIS P3364–LVE User Manual PTZ (Pan Tilt Zoom) 3. Specify the pause length between runs. 4. Select an available preset position and click Apply . 5. Specify the View Time in seconds or minutes. 6. Specify the View Order or select the Random view order option. 7. Click Save . To modify or remove guard tours, go to PTZ > Guard Tour , select the [...]

AXIS P3364–LVE User Manual Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned, or when the lens is covered, sprayed or severely defocused. To send an alarm, for example an email, an action rule must be set up. To congure tampering: 1. Go to Detectors > Camera Tampering . 2. Set th[...]

AXIS P3364–LVE User Manual Detectors Note Using the motion detection feature may decrease the product’s overall performance. Set Up Motion Detection Windows To set up a motion detection Include Window, follow these instructions: 1. Go to Detectors > Motion Detection . 2. Select the Congure Included Windows option and click New . Select th[...]

AXIS P3364–LVE User Manual Detectors Low level (0%) Even very small objects trigger motion detection. An object that appears in the window triggers motion detection only for a very short time before it is considered as non-moving. Only very bright objects on a dark background trigger motion detection. Recommended values 5–15% 60–90% 75–95% [...]

AXIS P3364–LVE User Manual Applications Applications Third party applications can be uploaded to and installed on the Axis product. Applications add functionality to the product, for example video analytics and intelligent video capabilities such as recognition, tracking, detection and counting. For information about available applications, downl[...]

AXIS P3364–LVE User Manual Applications If the Axis product is reset to factory default, installed applications and their settings are removed. For information about factory default, see Reset to Factory Default Settings . 35[...]

AXIS P3364–LVE User Manual Events Events The Axis product can be congured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that denes how and when the action is triggered is called an Action Rule . Available Action Rule triggers and conditions include: • Applicat[...]

AXIS P3364–LVE User Manual Events • System - System Initializing — trigger the rule when the product is being started. This can for example be used to send a notication when the product restarts. • Time - Recurrence — trigger the rule periodically, see Recurrences, on page 39 . This can for example be used to upload an image every 5 mi[...]

AXIS P3364–LVE User Manual Events 7. Select a Stream prole and congure the Duration settings as described below. 8. Select Network Share from the Storage drop-down list. To add additional criteria, select the Additional conditions option and add additional triggers. To prevent an action from being triggered repeatedly, a Wait at least time [...]

AXIS P3364–LVE User Manual Events 2. Enter a descriptive name and the information needed for a daily, weekly, monthly or yearly schedule. 3. Click OK . To use the schedule in an Action Rule, select the schedule from the Schedule drop-down list in the Action Rule Setup page. Recurrences Recurrences are used to trigger Action Rules repeatedly, for [...]

AXIS P3364–LVE User Manual Recordings Recordings The Axis product can be congured to record video continuously or according to an action rule: • To start a continuous recording, see page 40 . • To set up action rules, see page 37 . • To access recordings, see Recording List, on page 40 . • To congure camera controlled storage, see S[...]

AXIS P3364–LVE User Manual System Options System Options Security Users User access control is enabled by default and can be congured under System Options > Security > Users . An administrator can set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may [...]

AXIS P3364–LVE User Manual System Options HTTPS HTTPS (HyperText Transfer Protocol over Secure Socket Layer, or HTTP over SSL) is a web protocol providing encrypted browsing. HTTPS can also be used by users and clients to verify that the correct device is being accessed. The security level provided by HTTPS is considered adequate for most commerc[...]

AXIS P3364–LVE User Manual System Options Certicates CA Certicate The CA certicate is used to validate the identity of the authentication server. Enter the path to the certicate directly, or locate the le using the Browse button. Then click Upload . To remove a certicate, click Remove . Client certicate Client private key The[...]

AXIS P3364–LVE User Manual System Options CA certicates - to authenticate peer certicates, for example the certicate of an authentication server in case the Axis product is connected to an IEEE 802.1X protected network. Note Installed certicates, except preinstalled CA certicates, will be deleted if the product is reset to factory [...]

AXIS P3364–LVE User Manual System Options • Set manually allows you to manually set date and time. If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving time changes . The Date & Time Format Used in Images is the date and time format displayed as a text overlay in [...]

AXIS P3364–LVE User Manual System Options AVHS is enabled by default. The settings are congured under System Options > Network > TCP IP > Basic . One-click enabled - Press the product’s control button (see Hardware Overview, on page 6 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the [...]

AXIS P3364–LVE User Manual System Options Link-Local IPv4 Address Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static or DHCP-supplied IP address at the sam[...]

AXIS P3364–LVE User Manual System Options Note This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers. RTSP The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be changed under System Options > Network > TC[...]

AXIS P3364–LVE User Manual System Options The following traps are available: • Cold start • Warm start • Link up • Authentication failed SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required. To use SNMP v3, HTTPS must be enabled, see HTTPS, on page 41 . To enable SNMP v[...]

AXIS P3364–LVE User Manual System Options 3. Click Format and select the desired le system. Note During formatting any previous data stored on the disk will be lost. Mounting is done automatically when the card is inserted or when the product is started. A manual mount is only required if the card has been unmounted and not ejected and re-inse[...]

AXIS P3364–LVE User Manual System Options Port Status The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports. Maintenance The Axis product provides several maintenance functions. These are available under System Options > Maintenance . Click Restart to perform a [...]

AXIS P3364–LVE User Manual System Options Access Log - Lists all failed attempts to access the product. The Access Log can also be congured to list all connections to the product (see below). Server Report - Provides information about the product status in a pop-up window. The Access Log is automatically included in the Server Report. You can [...]

AXIS P3364–LVE User Manual System Options To reset the product to the factory default settings: 1. Disconnect power from the product. 2. Press and hold the control button and reconnect power. See Hardware Overview, on page 6 . 3. Keep the control button pressed for about 15 seconds until the status LED indicator ashes amber. 4. Release the con[...]

AXIS P3364–LVE User Manual Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices. One of your rst actions when troubleshooting a problem should be to check the current rmware version. The latest version may contain a correction that xes your particular problem. The[...]

AXIS P3364–LVE User Manual Troubleshooting arp -s <IP address> <serial number> temp ping -s 408 <IP address> In Windows , type the following from a command/DOS prompt (this may require that you run the command prompt as an administrator): arp -s <IP address> <serial number> ping -l 408 -t <IP address> 2. If the[...]

AXIS P3364–LVE User Manual Troubleshooting The IP address has been changed by DHCP IP addresses obtained from a DHCP server are dynamic and may change. If the IP address has been changed, use AXIS IP Utility or AXIS Camera Management to located the product on the network. Identify the product using its model or serial number, or by the DNS name ([...]

AXIS P3364–LVE User Manual Troubleshooting Lower frame rate than expected See Performance Considerations, on page 61 . Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag)[...]

AXIS P3364–LVE User Manual Troubleshooting Focus, zoom, and fan Remote focus and zoom do not work In subzero temperatures, function in these hardware parts is suspended until the camera is heated to approximately 0 °C (32 °F) Fan cannot be activated In subzero temperatures, function in this hardware part is suspended until the camera is heated [...]

AXIS P3364–LVE User Manual Technical Specications Technical Specications Function/group Item Specications Models AXIS P3364–LVE Image sensor Progressive scan RGB CMOS 1/3”, 1.3MP Lens Varifocal, remote focus and zoom, P-iris, IR corrected, mexapixel resolution 6 mm models: 2.5-6 mm, F1.2, horizontal angle of view: 107°-49°, vertica[...]

AXIS P3364–LVE User Manual Technical Specications Function/group Item Specications Security Password protection, IP address ltering, HTTPS encryption*, IEEE 802.1X network access control*, digest authentication, user access log Network Supported protocols IPv4/v6, HTTP, HTTPS, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP, SNM[...]

AXIS P3364–LVE User Manual Technical Specications Function/group Item Specications Operating conditions -40 to 55 °C (-40 to 131 °F), humidity 10 - 100% RH (condensing) Storage temperature -40 to 70 °C (-40 to 158 °F) Approvals CE: Emission: EN55022:2006+A1 Class B Harmonics: EN61000-3-2 Flicker: EN61000-3-3 Immunity: EN55024, EN61000-6[...]

AXIS P3364–LVE User Manual Technical Specications • Heavy usage of event settings affect the product’s CPU load. Frame rate affected. • Heavy network utilization due to poor infrastructure. Bandwidth affected. • Viewing on poorly performing client computers lowers perceived performance. Frame rate affected. 62[...]

User Manual Ver. M1.15 AXIS P3364–LVE User Manual Date: 2013 © Axis Communications AB, 2012 - 2013 Part No. 45406[...]