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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Blackberry Pearl 8100 Series, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Blackberry Pearl 8100 Series one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Blackberry Pearl 8100 Series. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Blackberry Pearl 8100 Series should contain:
- informations concerning technical data of Blackberry Pearl 8100 Series
- name of the manufacturer and a year of construction of the Blackberry Pearl 8100 Series item
- rules of operation, control and maintenance of the Blackberry Pearl 8100 Series item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Blackberry Pearl 8100 Series alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Blackberry Pearl 8100 Series, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Blackberry service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Blackberry Pearl 8100 Series.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Blackberry Pearl 8100 Series item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Guide Supplement S / MIME Support Package for BlackBerry Smartphones B lackBerry Pearl 8100 Series[...]
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Page 2
SWD-292878-0324093908-001[...]
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Page 3
Contents Certificates ..............................................................................................................................................................................................................................................3 Certificate basics .....................................................................[...]
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Page 4
2[...]
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Page 5
Certificates Certificate basics Download a certificate from an LDAP certificate server 1. In the device options, click Security Options . 2. Click Certificates . 3. Press the Menu key. 4. Click Fetch Certificates . 5. Specify the search criteria. 6. Press the Menu key. 7. Click Search . 8. Click a certificate. 9. Click Add Certificate to Key Store [...]
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Page 6
This field displays the standard to which the public key complies. Your device supports RSA®, DSA, Diffie-Hellman, and ECC keys. Subject: This field displays information about the certificate subject. Issuer: This field displays information about the certificate issuer. Serial Number: This field displays the certificate serial number in hexadecima[...]
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Page 7
Delete a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Highlight a certificate. 4. Press the Menu key. 5. Click Delete . View the certificate chain for a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Highlight a certificate. 4. Press the Menu key. 5. Click Show [...]
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Page 8
5. Click Fetch Status or Fetch Chain Status . Change the trust status of a certificate 1. In the device options, click Security Options . 2. Click Certificates . 3. Highlight a certificate. 4. Press the Menu key. 5. Click Trust or Distrust . 6. If necessary, perform one of the following actions: • To trust the highlighted certificate, click Selec[...]
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Page 9
Superseded: A new certificate is replacing an existing certificate. Cessation of Operation: The certificate subject no longer requires the certificate. Certificate Hold: You want to revoke the certificate temporarily. Certificate options Change the display name for a certificate 1. In the device options, click Security Options . 2. Click Certificat[...]
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Page 10
3. Press the Menu key. 4. Click Fetch Certificates . 5. Press the Menu key. 6. Click Options . 7. Change the Prompt for Label field to No . 8. Press the Menu key. 9. Click Save . When you add a certificate, your BlackBerry® device uses the certificate subject as the name for the certificate. Turn off the fetch status prompt that appears when you a[...]
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Page 11
Certificate troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. 9[...]
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10[...]
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Certificate servers Add a certificate server 1. In the device options, click Security Options . 2. Click Certificate Servers . 3. Press the Menu key. 4. Click New Server . 5. Specify information for the certificate server. 6. Press the Menu key. 7. Click Save . Change connection information for a certificate server 1. In the device options, click S[...]
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Connection Type: Specify whether your BlackBerry® device uses an SSL connection or a TLS connection to connect to the certificate server. Connection options for OCSP and CRL servers Friendly Name: Type a display name for the certificate server. Server URL: Type the web address of the certificate server. Send connection information for a certificat[...]
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Page 15
Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the key store, you must type a key store password. • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop [...]
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Page 16
3. Change the Key Store Address Injector field to Enabled . 4. Press the Menu key. 5. Click Save . Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that you use to download certificates. For more information, contact your administrator. 1. In the device opt[...]
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Page 17
2. Click Key Stores . 3. Change the Accept Unverified CRLs field to No . 4. Press the Menu key. 5. Click Save . Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. 15[...]
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16[...]
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Page 19
S/MIME-protected messages S/MIME-protected message basics About signing and encrypting messages You can digitally sign or encrypt messages to add another level of security to email messages and PIN messages that you send from your BlackBerry® device. Digital signatures are designed to help recipients verify the authenticity and integrity of messag[...]
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Page 20
Add a certificate from a message 1. In a message, highlight a digital signature indicator. 2. Press the Menu key. 3. Click Import Sender’s certificate . Add a certificate from an attachment 1. In a message, click the certificate attachment. 2. Click Retrieve Certificate Attachment . 3. Click the certificate. 4. Click Import Certificate . Attachme[...]
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Page 21
3. Click Encryption Details . S/MIME-protected message status Digital signature indicators : Your BlackBerry® device verified the digital signature. : Your device cannot verify the digital signature. : Your device requires more data to verify the digital signature. : Your device trusts the certificate chain. : The sender’s email address does not[...]
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Page 22
1. In a message, highlight a digital signature indicator. 2. Press the Menu key. 3. Click Check Sender’s Certificate or Check Sender’s Cert Chain . S/MIME-protected message options Change your signing or encryption certificate Your BlackBerry® device uses your encryption certificate to encrypt messages in the sent items folder and includes you[...]
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Page 23
Change the default message classification Verify that your administrator has turned on message classifications. Your BlackBerry® device is designed to use the default message classification when you send a message to a contact that you have not sent a message to or received a message from previously. If you have sent a message to or received messa[...]
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Page 24
Turn off the prompt that appears before an S/MIME-protected message is truncated 1. In the device options, click Security Options . 2. Click S/MIME . 3. Change the Warn about truncated messages field to No . 4. Press the Menu key. 5. Click Save . To turn on the prompt again, change the Warn about truncated messages field to Yes . Turn off the promp[...]
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Page 25
Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader to import certificates from a smart card to the key store on your BlackBerry® device, but you cannot import private keys. As a result, private key operations such as signing and decryption use the smart card, and p[...]