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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT 2100, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 2100 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT 2100. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT 2100 should contain:
- informations concerning technical data of BT 2100
- name of the manufacturer and a year of construction of the BT 2100 item
- rules of operation, control and maintenance of the BT 2100 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 2100 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 2100, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 2100.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 2100 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Us e r G u i d e B T RELA TE 2100 5799 Relate 2100 (BT Server4) 26/4/04 9:57 am Page 1[...]
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Page 2
Section B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Send and receive SMS text messages. Large, easy-read screen. 200 Name and number Phonebook. SIM card slot lets you copy Phonebook entries between your Relate 2100 and your mobile phone. 5 One-touch dialling buttons including BT Directory Enquiries and a direct dial to your[...]
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Page 3
Section B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 This User Guide provides you with all the information you need to get the most from your phone. Y ou must first set up your phone before you can use it. This doesn’t take long and is easy to do. Just follow the simple instructions on the next few pages. Need help? If you[...]
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Page 4
Getting started Location . . . . . . . . . . . . . . . . . . . . . .6 Setting up . . . . . . . . . . . . . . . . . . . . .6 Plinth / wall mounting . . . . . . . . . . . . .7 Getting to know your phone Guide to buttons . . . . . . . . . . . . . . . .10 Display icons . . . . . . . . . . . . . . . . . . .12 Navigating the menu . . . . . . . . . . . . [...]
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Page 5
5 In this guide B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Caller Display Caller information not available . . . . . .30 New calls indicator . . . . . . . . . . . . . . .31 Calls list . . . . . . . . . . . . . . . . . . . . . .31 View and dial . . . . . . . . . . . . . . . . . . .31 Save number to phonebook . . . . . . . .[...]
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Page 6
WARNING Do not place your BT Relate 2100 in the bathroom or other humid areas. IMPOR TANT Y our B T Relate 2100 must be plugged into the mains power at all times. Location Y ou need to place your B T R elate 2100 within 2 metres of a mains power and telephone socket so that the cables will reach. Setting up 1. Connect the handset. Plug the shortest[...]
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Page 7
2. Connect the telephone line cord and mains power cables to the underside of phone. 3. Route the cables as shown below for wall mounting or desk mounting. 7 Getting started The base station must be plugged into the mains at all times. Use the channels going up for desk mounting. Use the channels going down for wall mounting. B T Relate 2100 (B T S[...]
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Page 8
If you have Broadband you must use an ADSL microfilter. Failure to use an ADSL microfilter may cause the phone not to work properly. 4. Plug the telephone line cord into the wall socket or if you have broadband, into the microfilter. 5. Plug the mains power adaptor into the wall socket and switch on at the plug. 6. If using your B T R elate 2100 as[...]
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Page 9
7. Wall mounting Rotate the handset clip half a turn. This holds the handset in place when the phone is wall mounted. Use the template on page 57 and a 6mm drill bit to drill holes in the wall. Leave an 8mm gap between the screw heads and the wall. Place your B T Relate 2100 over the screw heads and slide down. 9 Getting started B T Relate 2100 (B [...]
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Page 10
1 4 7 G H I P Q R S Undo Calls Redial SMS Calls BT Re Secrecy R Pause Ha 3 : 09PM 3 NEW TOTAL Getting to know your phone 10 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 SMS light Flashes when you have new SMS text messages, page 39. Calls light Flashes when you have new calls in the Call list, page 31. Calls Press to ope[...]
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Page 11
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 1 2 3 4 5 6 7 8 9 0 A B C J K L M N O G H I P Q R S T U V W X Y Z D E F Menu Undo Calls Redial S M S SMS Calls BT Relate 2100 Secrecy R Pause Handsfree 1 1 8 5 0 0 1 5 7 1 3 : 09PM 7/02 3 NEW CALLS TOTAL 11 SMS Handset park If the phone is wall moun[...]
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Page 12
12 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Getting to know your phone Phone in use. Secrecy is on. Y our caller cannot hear you. NEW New entries in the Calls list. Handsfree is on. REPT A number in the Calls list has called more than once. 002 The number of the Calls list or SMS text message you are viewing. VIP VIP fea[...]
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Page 13
13 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Navigating the menu Y our B T R elate 2100 has a menu system which is easy to use. Each menu leads to a list of options. For example, when the phone is switched on and in standby, press to open the main menu and use the or buttons to scroll through the options. Press to select [...]
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Page 14
14 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Menu map Press and to scroll through menu Main menu Set contrast SMS providers Access code VIP Set time 12/24h format SMS alert Ringer melody Ringer volume SIM copy Press and to scroll through menu SMS menu Write message? Inbox Outbox Drafts Press and to scroll through menu Pho[...]
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Page 15
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Lift the handset to switch a call to the handset. When listening to music or automated voice message system, pressing will enhance the speech quality. Remember to press when you need to talk otherwise you will not be heard. Secrecy Secrecy Simple and easy Make a call 1. Lift hands[...]
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Page 16
16 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Redial Y ou can redial up to 5 of the last numbers called. Each number can be up to 32 digits long. 1. Press to display the last number dialled. Press again to scroll through the last 5 numbers until the one you want is displayed. 2. Press to dial. If you do not lift the handse[...]
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Page 17
17 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Secrecy During a call, you can talk to someone nearby without your caller hearing you. 1. During the call press . Display shows the icon. Y our caller cannot hear you. 2. Press to speak to your caller again. Call timer 1. The display shows the duration of your call. After you h[...]
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Page 18
18 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Ringer melody There are 4 standard melodies and 6 polyphonic melodies. 1. Press scroll to RINGER MELODY . Press . The current setting is played. 2. Scroll or to the melody you want. Press to confirm. Set time and date If you have subscribed to your network’s Caller Display se[...]
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Page 19
19 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 12/24h clock format Set the format you prefer. 1. Press then scroll or to 12/24 HOUR FORMAT . Press . The current setting is displayed. 2. Scroll or to change the setting and press to confirm. SMS audible alert When you have new SMS text messages, your phone will give a series [...]
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Page 20
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Store up to 200 names and numbers. Names can be up to 16 characters and numbers up to 16 digits. Store 1. Press then . Display shows NEW? 2. Press and enter the number. Press and enter the name. 3. Press then scroll or to set the ringer melody you want for this entry. 4. Press to [...]
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Page 21
21 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Edit 1. Press then scroll or to the entry you want and press . Scroll or to EDIT? 2. Press and enter the new number. Press and enter the new name. 3. Press then scroll or to set the ringer melody. 4. Press to confirm. Delete entry 1. Press then scroll or to the entry you want a[...]
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Page 22
22 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Copying Copy to M1-M5 Y ou can copy a Phonebook entry into a one-touch button. 1. Press The first entry in the phone book is displayed. Scroll or to the number you want then press . Display shows NEW? 2. Scroll or to SAVE TO (M1-M5) then . 3. Press the button you want. Display [...]
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Page 23
23 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Copying with SIM card Inserting SIM card 1. Open the SIM card compartment on the underside of the phone. 2. Lift the SIM card holder and slide card into it. Close the SIM card holder. Phonebook Entries are saved in alphabetical order. If there is not enough room in the Phoneboo[...]
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Page 24
24 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Copy SIM entries to Phonebook 1. Insert the SIM card, press then scroll to SIM COPY . Press . If your SIM card is protected, the display shows PASSWD: . Enter the same PIN code as used on your mobile phone. Press . Display shows PLEASE WAIT . 2. If necessary, press or to displa[...]
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Page 25
25 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 4. The first entry is displayed. Press to scroll to the entry you want to transfer and then press to transfer it. 5. When you have finished press until you have exited all menus. Copy all Phonebook entries to SIM 1. Press then scroll to SIM COPY . Press . 2. If your SIM card is[...]
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Page 26
26 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 2. If your SIM card is PIN protected, the display shows PASSWD: . Enter the same PIN code as used on your mobile phone. Press . Display shows PLEASE WAIT . 3. If necessary, press or to display PHONEBOOK TO SIM . 4. Press . Press or to display COPY ENTRY and press . 5. The first[...]
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Page 27
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 If you make a mistake entering names and numbers, press to delete. Y our BT Relate 2100 has five direct dial buttons. M1-M3 – for your most frequently dialled numbers. M4 is pre-set to dial BT Directory Enquiries. M5 is pre-set to dial 1571 to contact your network’s answering [...]
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Page 28
28 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 BT Directory Enquires – M4 The M4 one-touch button is pre-set to 118 500 to make it easy for you to contact directory enquiries, we have pre-programmed one button which will take you to 118 500, BT's directory service. 118 500 allows you to ask for as many numbers as you[...]
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Page 29
29 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 1571 is a network service. Messages are held on the BT Network not on the product. Y our phone will automatically check for new messages 1 minute after use and every 30 minutes thereafter. During this period the icon will be displayed. This is normal. 1571 – M5 The M5 one-tou[...]
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Page 30
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Y ou must store the full telephone number, including the area code, otherwise the name will not match the number stored in the phonebook. If you subscribe to a Caller Display service you can see who is calling you, as well as the time and date of their call. If you have stored a n[...]
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Page 31
31 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Calls list Y our B T R elate 2100 lets you view details of the last 30 callers. Entries are stored in the order they were received. If a new number is received when the list is full, the oldest entry is replaced. The Calls list can store numbers up to 16 digits long and names u[...]
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Page 32
32 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Save number to Phonebook 1. Press . Scroll or to the entry you want. 2. Press . Display shows SAVE NUMBER? 3. Press . Y ou can now edit the number if necessary. Press . 4. Enter the name. Press to confirm. Display shows ASSIGN RING TONE . Press to use default or scroll or to se[...]
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Page 33
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 W elcome to the SMS T ext Messaging service on your B T Relate 2100. The SMS Service is provided by B T . Y our B T R elate 2100 can send and receive messages to any mobile phone from participating mobile networks and compatible landline telephones in the UK. The fixed line SMS se[...]
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Page 34
34 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Inbox, outbox, drafts Y our B T R elate 2100 has 3 message boxes. INBO X – F or all incoming SMS text messages. The Inbox can hold up to 45 messages. OUTBO X – Where a copy of each message you have sent is stored. The Outbox can hold up to 45 messages. DRAFTS – where you [...]
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Page 35
Character map For example, to write Hello : 1. Press twice to enter H . 2. Press twice to enter E . 3. Press three times to enter L . 4. Press three times to enter L . 5. Press three times to enter O . 6 M N O 5 J K L 5 J K L 3 D E F 4 G H I 35 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 SMS text messaging 1, . ? ! ’ @ &a[...]
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Page 36
36 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 T emplates Y our B T Relate 2100 provides a selection of common, ready to use statements which are easy to insert into your message. These are: Best Wishes Happy Birthday! Happy New Y ear! I am at home. Please call. I am at work, Please call. I can’t answer right now, call me[...]
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Page 37
37 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Drafts folder Y ou can store messages in the Drafts folder for sending later. Store 1. Press . If the display shows INBOX , scroll or to WRITE MESSAGE? . Press . 2. Use the keypad to write your message. Press or to display and insert a template. 3. When you have finished writin[...]
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Page 38
38 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 3. Press and scroll or through the options:– WRITE? – Press to write and send a new message. EDIT – Press to amend then send your message. DELETE? – Press to delete the message. DELETE ALL? – Press to delete all messages in the Drafts folder. 4. After selecting an opt[...]
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Page 39
39 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Inbox Reading texts Y our Inbox holds up to 45 received text messages. When you receive new texts, the display indicates the number of NEW SMS messages. The SMS light flashes. The standby screen lists your new messages and calls. The number of new messages received stays on scr[...]
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Page 40
40 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 2. Press to read the message OR scroll or to the next message and then press . When reading a text press and scroll or through these options: WRITE? – Press to write a new message. REPLY? – Press to reply to the sender of the message. FORWARD? – Press to forward the messa[...]
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Page 41
41 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Outbox Y our Outbox holds up to the last 45 sent text messages. From your Outbox you can read, view, forward and delete messages. 1. Press scroll to OUTBOX and press . The newest draft message is displayed. 2. Press to read the message OR scroll or to the next message and then [...]
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Page 42
42 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 SMS Service Centre numbers T o be able to send and receive SMS text messages you need the telephone number of your Network’s SMS Centre. These numbers have been pre-loaded into the B T Relate 2100. The pre-set number settings are: SEND TEL. NO: 1470P17094009 1470 This will en[...]
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Page 43
43 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Changing SMS Centre numbers 1. Press scroll to SMS SERVICE PROVIDER and press . 2. Display shows the current send number. Press to delete the number and enter the new one. Press to confirm. 3. Display shows the current receive number. Press to delete the number and enter the ne[...]
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Page 44
44 SMS text messaging B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Choose a sub-address between 1 and 8 which is not used by any other SMS telephone on your line. Y ou must now set this number into both the SEND and RECEIVE numbers programmed into your telephone. Changing Send number sub-address 1. Press . Scroll to SMS PROV[...]
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Page 45
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 No display Is the phone connected in to the mains power and switched on at the plug. No dial tone Check that the telephone line cord is plugged into the phone socket. Check that the phone is connected to the mains power and switched on. Dial tone, but phone will not dial out If co[...]
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Page 46
46 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Display warnings TEL LINE DISCONNECTED and you cannot send texts. Phone line may have been accidentally unplugged. Plug it back in. NO SMS PROVIDER! Y ou may have accidentally deleted your SMS provider’s numbers. See page 42-43 to re-enter the numbers. OUT BOX FULL . DELETE S[...]
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Page 47
47 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Cannot send text Check send service centre number is correct including 1470 prefix, see page 42. Check call barring (option 4) is not activated on your line if you have the call barring service rented from BT . Cannot receive text Check receive service centre number is correct,[...]
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Page 48
Calls from the SMS server cause the ringer to chirp Cable Networks (typically NTL/T elewest) deliver a single burst of ringing before the data which identifies the call as a text. Contact BT if delivery of night calls cuases a disturbance. A personal delivery times profile can be set-up. 48 Help B T Relate 2100 (B T SMS Server) – Edition 5 – 23[...]
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Page 49
49 Help B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 Other functions and services available from the SMS service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled. Press the button. Press to write SMS. T [...]
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Page 50
B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 IMPOR T ANT This equipment is not designed for making emergency telephone call when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks and private switchb[...]
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Page 51
51 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 General information Environmental Do not expose to direct sunlight. Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its surfaces. Do not submerge any part of your product in water and do[...]
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Page 52
52 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 General information The conditions of this guarantee are: The guarantee shall only apply to defects that occur within the 12 month guarantee period. Proof of purchase is required. The equipment is returned to BT or its agent as instructed. This guarantee does not cover any faul[...]
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Page 53
53 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 General information Returning your phone Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords and power supply units. (Please note that we cannot take responsibility for goods damaged in transit.) Please obta[...]
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Page 54
54 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 General information Connecting to a switchboard This product is intended for use within the UK for connection to public telephone network and compatible switchboards, which support tone dialling and timed break recall. If in doubt please consult your service provider. Switchboa[...]
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Page 55
55 B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 General information Time break recall/Earth loop recall A switch is located under the plinth to change to earth loop recall if required. For your records Date of purchase: Place of purchase: Serial number: For guarantee purposes proof of purchase is required so please keep your[...]
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Page 56
56 General information B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 5799 Relate 2100 (BT Server4) 26/4/04 9:57 am Page 56[...]
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Page 57
57 Section B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 If wall-mounting your BT Relate 2100, drill two holes for the screws using this template and insert the wall plugs provided (if required). W all mounting template 74mm 57 5799 Relate 2100 (BT Server4) 26/4/04 9:57 am Page 57[...]
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Page 58
58 Wall mounting template B T Relate 2100 (B T SMS Server) – Edition 5 – 23.04.04 – 5799 5799 Relate 2100 (BT Server4) 26/4/04 9:57 am Page 58[...]
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Page 59
Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. © British T e[...]