BT 3010 Classic manual

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Table of contents for the manual

  • Page 1

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Div erse 3010 Classic Digital Cordless T elephone This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue public switched telephone networks[...]

  • Page 2

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 R IN T 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TU V 9 W XYZ # ✱ 0 If anything is missing. please contact your place of purchase immediately . Diverse 3010 base station. Diverse 3010 Classic handset. Batter y compar tment cover . Power adaptor . Belt Clip T wo nickel cadmium (Ni-Cad) rechargeable [...]

  • Page 3

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Please open this page for a ‘Further at a glance’ guide to your Diverse 3010 Classic. Diverse 3010 - Foldout 2 22/3/01 1:49 pm Page 2[...]

  • Page 4

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 At a glance Display Displays the status of your handset. Memory Enables speed dialling of numbers stored in the memor y . Redial Lets you redial the last five exter nal numbers you called. Intercom Enables inter nal calls and call transfer between handsets. Green phone For making and answering calls[...]

  • Page 5

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Base station Handset display Display buttons The top three buttons are also used with icons on the display Scroll backwards Scroll for wards Confirm – OK. OK 2 Base page button Contact points Aerial Diverse 3010 - Foldout 1 22/3/01 1:50 pm Page 2[...]

  • Page 6

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Diverse 3010 User Guide 22/3/01 1:32 pm Page 2[...]

  • Page 7

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 3 In this guide At a glance 1 Quick guide 4 Quick reference display 5 Introducing the Diverse 3010 Classic 6 Building up a phone system 6 Safety instructions 7 Setting up 9 Using your Diverse 3010 Classic 13 On and off modes 13 Making and receiving calls 13 Making and transferring calls between hand[...]

  • Page 8

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Hold down for 1 second until you hear a long beep. Hold down for 1 second until you hear a long beep. to display last 5 numbers 0- 9 location e.g. microphone of f. microphone on. then the handset no., eg 3 . then the handset no,. eg 2 then the handset no., eg 3 to end the inter nal call. R INT ✱ I[...]

  • Page 9

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Indicates an active signal with the base station. W ar ning – you ar e going out of range of the base station or handset is not registered to the base station. Shows status of batter y . Y ou have new calls listed in your Caller Display list. Of f hook. EXT Connecting to an exter nal caller . INT [...]

  • Page 10

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 6 Please read the instr uctions car efully before use and retain this user guide for future refer ence. Building up a phone system Y ou can use up to six handsets on each Diverse base station, up to four base stations can be used with each Diverse handset. Although thi s u ser guide applies to both [...]

  • Page 11

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 7 Safety instructions SAFETY INSTRUCTIONS General For the handset use only approved nickel-cadmium (NiCad) or nickel- metal hydride (NiMH) rechargeable batteries. Never use other batteries or conventional alkaline batteries. They could lead to a shor t cir cuit or destroy the batter y casing. Recomm[...]

  • Page 12

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Approved rechargeable batteries Nickel-Cadmium (NiCd) Sanyo N-3U (700 mAh) GP GP60AAKC (600 mAh) V ar ta 751RS (700 mAh) Mobile Power 700 (700 mAh) Panasonic 600 DT (600 mAh) Nickel-Metal Hydride (NiMH) Sanyo H-3 U (1500 mAh) GP GP130 AA HC (1300 mAh) GP GP150 AA HC (1500 mAh) V ar ta VH 1101 or Pho[...]

  • Page 13

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 1 Connect the power cable Plug the power cable into the power socket on the underside of your Diverse 3010 Classic. Take care that the telephone line cord and power cable plugs are connected to the cor rect sockets. Incor r ect placement could damage the station. 9 Follow these steps to get your Div[...]

  • Page 14

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Place the handset on the base. When charging the batter y level symbol shown on the display flashes. 10 Battery display when inserting or replacing a battery When you replace the handset batteries with ones that have been fully charged, the batter y indicator will not show full until the next charge[...]

  • Page 15

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 11 W ARNING It is recommended that the line cord is not connected until the handset is fully charged. This will prevent the risk of the phone being answered prior to the batteries being fully charged and therefore not achieving their optimum capacity . Note If you go out of range of a base station f[...]

  • Page 16

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 12 7 Plug your Diverse 3010 Classic into the phone socket 8 Please remove the protective film from the display SETTING UP Diverse 3010 User Guide 22/3/01 1:33 pm Page 12[...]

  • Page 17

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o make an external call Ensure the handset is switched ON. Press the GREEN PHONE button. Y ou will hear the dial tone. Dial the number . The phone calls the number and the display shows the number you have dialled. Press and hold the # button until the display shows: The keypad is now locked and y[...]

  • Page 18

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o end a call Press the RED PHONE button. T o receive an external call When the phone rings the display flashes EXT . Press the GREEN PHONE button on the handset and speak. Or If the handset is on the base station or charging station, simply lift it up and speak. Y ou do not need to press the GREEN[...]

  • Page 19

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 15 T o redial the last external number Press the button. Display shows the last number dialled. Press the GREEN PHONE button. The number is dialled. Press the RED PHONE button to end the call. T o redial any of the last 5 external numbers Press the button. Display shows the last number dialled. Pres[...]

  • Page 20

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 16 Making and transferring calls between handsets If you have multiple handsets registered with the base, the Diverse 3010 Classic enables two handsets to talk to each other on an inter nal ‘ intercom ’ call, while a thir d handset can be on an exter nal call. T o page a handset from the base st[...]

  • Page 21

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 17 T o put an outside caller on hold and speak to another internal handset Press the INT button. Y ou hear the inter nal dial tone and your outside caller is put on hold. Y our caller will hear ‘ music on- hold ’ . Press the handset number you want, 1-6 . When the handset answers, you can talk w[...]

  • Page 22

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 18 T o enable another handset to ‘listen in’ on your conversation If you want another person to hear your call, you can let them listen in on another handset registered to the same base station. Setting up: Once connected to your caller: Press the INT button. Y our caller is put on hold. Enter t[...]

  • Page 23

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 To cancel: To stop the other handset from hearing your conversation. Press the SET button. Press the RECALL button. Y ou can continue talking to your caller as nor mal. The other handset user can stop listening in at any time either by pressing the RED PHONE button on their handset or by replacing i[...]

  • Page 24

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 20 T o store a number in the memory from the redial list Press the SET button. Press the MEMOR Y button. Press a digit 0-9 . This selects the memor y location under which you want the number to be stored. Display shows the memor y location you have chosen. Press the OK ( ) button. Press the MEMOR Y [...]

  • Page 25

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o delete all memory numbers Press the SET button Press the 1 button then the 8 button. Press the OK ( ) button. Enter the handset PIN (original setting 0000 ). Press the OK () . Press the 1 button. Press the OK ( ) button to confir m. Press the RED PHONE button to retur n to standby . T o speed di[...]

  • Page 26

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o take the Call Waiting Press the RECALL button. Y our 1st caller is put on hold whilst you speak to your 2nd caller . To speak to your 1st caller again you can either: Press the RECALL button again and you will be reconnected to your 1st caller , your 2nd caller will be put on hold. Y ou can use [...]

  • Page 27

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o view the calls list Press the SET button. Press the 2 button. The display quickly lists the number of new and old calls. Then it shows the number of the most recent caller , alter nating with the date and time the call was received. Press the SET or MEMOR Y buttons to scr oll through the calls l[...]

  • Page 28

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 24 NO TE W ARNING Changing your calls list from one setting to the other will automatically delete any entries in the current calls list. T o set the calls list to contain all calls or unanswered calls only Press the SET button. Press the 0 then the ✱ button. Press the OK ( ) button. Display shows[...]

  • Page 29

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o delete the calls list Press the SET button. Press the 3 then the # buttons. Press the OK ( ) button. Enter the base station PIN (original setting 0000 ). Press the OK ( ) button. Press the 1 button. Press the OK ( ) button to confir m. Press the RED PHONE button to retur n to standby . 3 DEF # 1[...]

  • Page 30

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 26 Base station and handset PIN (P ersonal Identification number) As a digital phone system, your Diverse 3010 Classic provides excellent security against others ‘ listening in ’ to your calls. Y ou can also prevent unauthorised use of the handset(s). To do this you need to know the PIN numbers.[...]

  • Page 31

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Press the RED PHONE button to retur n to standby . 27 T o change the handset PIN The PIN on your handset protects functions and settings from unauthorised access. A handset PIN is necessar y in order to: – reset the memor y – reset to the original settings. Handset power must be switched to ON. [...]

  • Page 32

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 28 Press the OK ( ) button. Press the 2 button to switch the base station lock ON. Or Press the 0 button to switch the base station lock OFF . Press the OK ( ) button. Press the RED PHONE button to retur n to standby . Press the OK ( ) button. Press the 1 button to switch the telephone handset lock [...]

  • Page 33

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o store, change and delete additional emergency numbers Press the SET button. Press the 0 button then the 2 button. Press the OK ( ) button. Enter the base station PIN (original setting 0000 ). Press the OK ( ) button. Display shows: Press the MEMOR Y button if necessar y to scroll to the location[...]

  • Page 34

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 My additional emergency numbers are 1 2 3 4 999 and 112 emergency ser vices numbers are not af fected by any call bar ring setting. Y ou will still be able to dial them. (N.B.: this does not apply if connected to a switchboard and call bar ring is set). Call barring and Call enabling Y ou can bar sp[...]

  • Page 35

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Directory for barred/enabled numbers To: Bar numbers. Enable handsets to call only specified numbers. Create a memor y list. Press the SET button. Press the 0 then the 1 buttons. Press the OK ( ) button. Enter the base station PIN (original setting 0000 ). Press the OK ( ) button. Display shows the [...]

  • Page 36

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o adjust the ringer volume in the handset Y ou can choose from 5 levels or the ‘ crescendo' ring that increases in volume. Press the SET button. Press the 5 button. Y ou will hear the cur rent ringer volume. Use the keypad to enter the setting you want: V olume = 1-5 (1 is the lowest). Cres[...]

  • Page 37

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 33 T o adjust the melody of the base ringer There are 10 melodies. Press the SET button. Press the 0 button. Press the 6 button. Press the OK ( ) button. Y ou hear the cur rent melody and the display shows the cur rent setting. Press a button 0-9 until you hear the melody you want. Press the OK ( ) [...]

  • Page 38

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o switch music on hold on or off When you have a caller on hold you can choose to let that person listen to music while they are waiting for you to retur n to them. Press the SET button. Press the 4 button. Press the 3 button. Press the OK ( ) button. Enter the base station PIN (original setting 0[...]

  • Page 39

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 35 T o switch the base station number in the handset display on and off When set up, the cur rently active base station is displayed when the handset is in standby , eg –1– . This can be useful if you are using more than one base station. Press the SET button. Press the 1 then the 6 buttons. Pre[...]

  • Page 40

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o reset your Diverse 3010 Classic base station to the original settings Press the SET button. Press the 3 then the # buttons. Press the OK ( ) button. This will reset: Ringer volume 5 Ring tone 1 Switch base lock, and disable/enable call numbers OFF . Number for disabling/enabling DELETED Stored e[...]

  • Page 41

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 37 This will NOT reset: – The handset PIN. – Registration to the base station. This will reset: – Handset earpiece volume to 1. – Auto talk to ON. – Button beeps to ON. – Batter y war ning beep to ON. – Confir mation beep to ON. – Base station on-screen display to OFF . – Handset r[...]

  • Page 42

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 38 T o change between ring priority and group ringing Press the SET button. Press the 3 then the 2 buttons. Press the OK ( ) button. Enter the base station PIN (original setting 0000 ). Press the OK ( ) button. Press the 1 button to set group ringing. Or Press the 2 button to set ring priority . Pre[...]

  • Page 43

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 39 T o set the number of rings on ring priority Y ou can specify the number of rings your selected handset can have before an incoming call rever ts to all available handsets. Press the SET button. Press the 3 then the 4 buttons. Press the OK ( ) button. Enter the base station PIN (original setting [...]

  • Page 44

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Press the OK ( ) button to confir m. Press the RED PHONE button to retur n to standby . T o set TONE dialling with earth recall Press the SET button. Press the 3 then 5 buttons. Press the OK ( ) button. Enter the cur rent base station PIN (original setting 0000 ). Press the OK ( ) button. Press the [...]

  • Page 45

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o insert an access code This means the access code will be automatically dialled before any number stored in the Caller Display calls list. Press the SET button. Press the 4 then the 0 buttons. Press the OK ( ) button. Enter the base station PIN (original setting 0000 ). Press the OK ( ) button. E[...]

  • Page 46

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o set the access pause Y ou can change the length of a pause before the dial tone commences. The standard setting is for a three second pause. Press the SET button. Press the 4 button then the 1 button. Press the OK ( ) button. Enter the base station PIN (original setting 0000 ). Press the OK ( ) [...]

  • Page 47

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 (Enter 1 for the base station when registering for the first time. When registering the handset at additional base stations, enter 2 , 3 or 4 as necessar y .) Press the OK ( ) button. Enter the base station PIN (original setting 0000 ). Press the OK ( ) button. The flashes. At the base station: Pres[...]

  • Page 48

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 44 T o de-register a handset At the handset: Press the SET button. Press the 3 button. Press the 6 button. Press the OK ( ) button. Enter the base station PIN (original setting 0000 ). Press the OK ( ) button. Enter the number of the handset to be de-registered e.g. 1-6 (number is deleted). Press th[...]

  • Page 49

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Using multiple base stations and handsets When the handset has been registered at two or mor e base stations (see ‘ T o register a handset ’ page 43), you can choose between three options: Y ou can use up to six handsets on each Diverse base station and up to four base stations with your Diverse[...]

  • Page 50

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 46 T o set your handset to priority base station selection This setting tells your handset to search for a specified base signal for 30 seconds. If the signal cannot be found, the handset rever ts to automatic selection of the base with the best signal. This setting is recommended where ther e is an[...]

  • Page 51

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T o set your handset to fixed base selection This setting prevents your handset from linking up with any base station other than the one you have set. Press the SET button. Press the INT button. Enter the fixed base station number once, eg, 1 . Press the OK ( ) button. Press the RED PHONE button to [...]

  • Page 52

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 General information Within the 12-month guarantee period: If you experience dif ficulty using the product, prior to retur ning your product, please read the Help section beginning on page 50, or contact the Diverse Helpline on 08457 908070 for assistance. In the unlikely event of a defect occuring, [...]

  • Page 53

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 T echnical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items that may be connected to any one telephone line. The Diverse 3010 Classic has a REN of 1. Any other instr ument provided by[...]

  • Page 54

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 50 Help Y our Diverse 3010 Classic has been designed to be easy to use. If you should experience a problem, please check the following points. Emergency calls The emergency ser vices can be contacted in the UK by dialling 999 , or 112 in any countr y that is a member of the European Community . Note[...]

  • Page 55

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 51 No display appears Is the handset switched on? The batter y may be flat or dead. Recharge or replace the batter y . No dial tone Is the telephone line cord plugged into the phone socket and the base station? If other handsets are register ed on the base, the outside line may already be in use. W [...]

  • Page 56

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 52 Y ou can’t get a connection or you get the wrong connection after speed dialling Have you entered a pause after the access code? See page 42. Check you have selected the cor rect dialling mode. See page 40. When connected to a switchboard Note If you are still experiencing dif ficulty , please [...]

  • Page 57

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 A ccess codes 41 Access pause 42 Auto talk on/of f 36 B ar red numbers 30-31 Base station additional base station 46 automatic base selection 46 fixed base selection 47 priority base selection 46 Base station lock, on/of f 28 Base station reset 36 Base station PIN 26 Batteries approval 8 charging 10[...]

  • Page 58

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 G uarantee 48 H andset beeps on/of f 34 Handset confir mation tones on/of f 33 Handset lock 27 Handset PIN 27 Handset quick guide 4 Help 50 Holding calls 17 I nter nal calls 16 K eypad lock 13 L istening in (on your conversation) 18 M aking calls 13 Memor y numbers delete 21 speed dial 21 store 19 s[...]

  • Page 59

    Diverse 3010 ~ 4th Edition ~ 28th February ~ 3722 Offices worldwide The Telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are provided subject to British Telecommunications plc ’ s respective standard conditions of contract. Nothing in this publica[...]