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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT 4000 Classic, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 4000 Classic one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT 4000 Classic. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT 4000 Classic should contain:
- informations concerning technical data of BT 4000 Classic
- name of the manufacturer and a year of construction of the BT 4000 Classic item
- rules of operation, control and maintenance of the BT 4000 Classic item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 4000 Classic alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 4000 Classic, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 4000 Classic.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 4000 Classic item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for registration to any base in the BT Diverse 4000 range. It may also be registered to other GA[...]
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Page 2
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 Please open this page for an ‘ At a glance’ guide to your Diverse 4000 Classic.[...]
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Page 3
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 At a glance 1 4 9 WXYZ 7 PQRS 8 TUV GHI 3 DEF 5 JKL 2 ABC 6 MNO 0 R 䊳 Option buttons Lets you select from the menu options shown on the display . Green phone For making and answering calls. One button Apar t from being the number one button, hold down to access your V oice Mail ser [...]
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Page 4
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 2 Charger Contact points Display option buttons The OPTION buttons allow you to select options within each menu that are shown on the display . INT MENU -> -> Idle Screen Press the left side of the button for INT or the right side of the button for MENU . Press the left side of [...]
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Page 5
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 3 In this guide At a glance 1 Menu structure 4 Quick guide (functions) 6 Quick guide to handset display icons 7 Introduction 8 Unpacking your Diverse 4000 Classic handset & charger 8 For your records 8 Safety information 9 Setting up 10 Plan the location 10 Connect to the power su[...]
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Page 6
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 4 Please note If your handset is registered to a Diverse 4000 answering machine base, you will have additional menus in No.6 V oice Mail. Please refer to your Diverse 4016 guide to see what fur ther menus are now available. 1 Sel Services 1-1 Withhold No. 1-2 Call Waiting 1-3 Ringback[...]
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Page 7
Menu structure for message handling 1 Ans M 01 / 02 ( If handset is registered to an answering machine base) Press to open list 2 Mailbox T akes you into your network messaging service Press to open list e.g Call Minder (requires subscription) 3 Calls 02 / 06 3-1 Delete delete entry Press to open list 3-2 Copy T o Dir copy no. to directory 3-3 Time[...]
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Page 8
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 6 Quick guide Commonly used handset functions and settings Switch handset on/off Hold down Switch keyguard on/off Hold down Switch handset ringer on/off Hold down Make an external call T o end a call Redial a number Select one of last 5 numbers T o store a number in Add number the dir[...]
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Page 9
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 7 Quick guide to handset display icons Redial, lists up to the last 5 dialled number. Indicates messages in the Calls list. Flashes to indicate new messages. For calling other handsets. Opens the menu. Shows the status of the handset battery. Scroll through the menu. Confirms the func[...]
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Page 10
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 8 Introduction Unpacking your Diverse 4000 Classic handset & charger If anything is missing, please contact your place of purchase immediately . One Diverse 4000 Classic handset One Diverse 4000 Classic charger One power supply for the charger T wo AA rechargeable batteries One be[...]
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Page 11
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 9 Safety information General Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. Power supply number is M-GA35-095130F . For the handset use only approved nickel- cadmium (NiCad) rechargea[...]
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Page 12
S etting up Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 10 IMPOR T ANT Please note that your handset is NOT registered to a base station. The Diverse 4000 Classic handset will be easily registered once you complete steps 1 to 3. Plan the location Situate your product close enough to a mains power socket so that the cable will r[...]
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Page 13
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 11 3 Registering and charging the handset The display is protected by a plastic film. Y ou can r emove this protective film from the display . Insert the batteries Inser t the two batteries supplied, as indicated on the label inside the batter y compar tment and slide the batter y com[...]
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Page 14
Battery performance After charging your handset batteries for the first time, subsequent charging time is approximately 4 – 5 hours. Batteries and case may become warm during charging. This is normal. Under ideal conditions, the handset batteries should give about 10 hours talktime or 200 hours standby time on a single charge. However , new NiCad[...]
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Page 15
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 13 5 Setting the date and time Press the MENU options button. Press the DOWN button until the display shows BASE SET . Press the OK button.The display shows AUDIO SET UP . Press the DOWN button until the display shows DATE/TIME . Press the OK button. The display will show DATE SET . P[...]
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Page 16
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 14 Note If you subscribe to a Caller Display Service the time and date will be set with the first incoming call. T o set the time mode (12 or 24-hour clock) The handset ’ s default setting is 12-hour clock. To change the clock to the 24-hour setting: Press the MENU options button. P[...]
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Page 17
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 15 Using the telephone Y our Diverse 4010 Classic has a menu driven display . The OPTION buttons below the display allow you to select options within each menu and make adjustments to their settings. When the phone is in idle mode, press the MENU button to enter the main menu. During [...]
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Page 18
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 16 Call timer Y our handset automatically times the duration of all exter nal calls, showing it on the display during your call and for a few seconds after it is finished. T o receive an external call When the phone rings, the In use light on top of the handset will flash. Press the G[...]
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Page 19
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 17 display shows M. Press OK to confirm. The display will show SAVED and TOM . Press the GREEN PHONE button to dial the number . Or Press the RED PHONE button until you reach the idle screen. Character map As well as the standard letters and numbers you can include special 1 Space 1 0[...]
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Page 20
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 18 T o delete all entries from the directory Press the DIRECTOR Y button. Press the MENU options button. Press the 6 button, DEL ENTRY? is displayed. Press the OK button to confirm. All dir ector y numbers are deleted. Press the RED PHONE button until you reach the idle screen. Press [...]
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Page 21
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 19 Extra directory This is an additional director y where you are able to stor e up to 10 names and numbers. It can be used for special numbers, i.e. Doctor , Dentist, take-away numbers etc. T o store names and numbers in the Extra directory Press the EXTRA DIRECTOR Y button. Press th[...]
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Page 22
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 20 Enter a name for the number you want to copy into the director y . Press OK to confirm. The display will show SAVED and the name of the entr y . Y ou can dial this number by pressing the GREEN PHONE button or retur n to the idle screen by pressing the RED PHONE button. T o delete t[...]
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Page 23
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 21 Internal calls If you have multiple handsets registered to the base you can make inter nal calls between handsets. T o make an internal call to another handset Press the INT options button. Enter the number of the handset you wish to dial, e.g. 1 or 3 . The handset will ring. Or To[...]
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Page 24
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 22 Alarm clock Y ou can use your handset as an alarm clock. Y ou must set the date and time before the alar m will work. The alarm will ring daily until the setting is tur ned of f. T o set the alarm Press the MENU options button. Press the DOWN button to display ALARM CLOCK . Press t[...]
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Page 25
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 23 Caller Display and other S elect S er vices IMPOR T ANT To use Caller Display and Call W aiting you must first subscribe to the services fr om your Network Provider . For more information on BT ’ s Select Services call BT free on 0800 800 150 . If you subscribe to a Caller Displa[...]
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Page 26
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 24 T o view the Calls list Press the ENVEL OPE options button. A flashing envelope indicates new (missed) calls. New calls are displayed immediately . If there are no new entries, open the Calls list. Press the DOWN button to highlight CALLS . The display will show the type of calls y[...]
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Page 27
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 25 Store a number from the Calls list into the director y: When the number you want to store is displayed: Press the OK button. Press the MENU options button. Press the DOWN button to highlight COPY TO DIR . Press the OK button. Enter a name if you wish, see page 16 for instr uctions.[...]
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Page 28
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 26 Call Waiting If you also subscribe to a Call W aiting Ser vice, when you ar e on a call and another person tries to call you, the second caller ’ s number will appear on the handset display and you will hear an intermittent beep through the handset. This is to aler t you to the o[...]
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Page 29
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 27 Call Divert Y ou can diver t all incoming calls to another number where you can be reached. Please note Call Diver t requires subscription from your Network provider . Y ou may be charged a subscription fee. T o divert calls Press the MENU options button, SEL SERVICES is highlighte[...]
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Page 30
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 28 Ring Back If you want to make a call and the number is engaged you can set your telephone to ring you back when the caller has finished their call. To switch this ser vice of f before your call is retur ned i.e. if you have to go out before your caller has retur ned your call. T o [...]
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Page 31
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 29 V oice Mail If you have a V oice Mail message ser vice ie. Call Minder or Meridian Mail on your telephone line you can set the 1 button to access your messages directly via one button. T o set up quick access to your V oice Mail service Press the MENU options button. Press the DOWN[...]
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Page 32
Please note If you store your security PIN as par t of the quick access number , anyone with access to the handset will be able to retrieve your messages. T o retrieve messages from your Voice Mail service Press and hold down the 1 button. When set up as opposite this will take you into your message ser vice. If during the set up you entered your s[...]
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Page 33
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 31 T o adjust the handset ringer volume Y ou can choose fr om 5 levels (1 – 5), a ‘ crescendo ’ ring (6) that increases in volume, or you can switch the ringer of f altogether (0). Press the MENU options button. Use the DOWN button to highlight AUDIO SET . Press the OK button. P[...]
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Page 34
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 32 T o adjust the earpiece volume There are 3 volume levels to choose from and you can even adjust the volume during a call. Press the MENU options button. Press the DOWN button to highlight AUDIO SET . Press OK to confirm. The display show H/SET VOL . Press OK to confirm. Y ou hear t[...]
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Page 35
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 33 T o reset your handset to the original settings Press the MENU options button. Press the 9 button. Press the 3 button. The display shows RESET? . Press OK to confirm. This will reset: Earpiece volume 1 Ringer volume 3 Ringer melody 1 Autotalk ON Batter y low beep ON Redial list DEL[...]
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Page 36
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 34 HANDSET SETTINGS T o de-register a handset Press the INT options button. Press the UP or DOWN button to select the handset to be de-registered ( 1-6 ). Press the MENU options button. Press the DOWN button until the display shows DE- REG H/SET . Press the OK button. Display will sho[...]
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Page 37
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 35 T o change the internal number of a handset Press the INT button. Press the MENU option button. Press the DOWN button until the display shows RE-ASSIGN NO . Press the OK button. Press the DOWN button to display the handset number you want. Press the OK button. Enter an available nu[...]
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Page 38
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 36 Help Problem Possible cause Solution Handset not registering The batteries in the handset Check that you have fitted are fitted incorrectly. the batteries correctly. No display Handset not switched on Hold down the RED PHONE button for 1 second Batteries exhausted Charge or replace[...]
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Page 39
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 37 Compatibility The tables below give you a quick reference guide to compatibility when registering dif ferent handsets to bases within the Diverse 3000 and 4000 range. It is possible for Diverse 4000 and Diverse 3000 Executive Handsets to transfer director y entries. *With the Diver[...]
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Page 40
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 38 General information Guarantee Y our BT Diverse 4000 Classic handset and charger are guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below the guarantee will provide for the repair of, or at BT ’ s or its agent ’ s discretion the optio[...]
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Page 41
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 39 T echnical information How many telephones can you have on the line? All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Diverse 4000/4010 base stations (with up to 6 ha[...]
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Page 42
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 40 T o set the dialling mode Y ou need only adjust this setting if your switchboard does not operate with the pre-set tone dialling. Y ou can change the dial mode to pulse dialling. Press the MENU options button. Press the DOWN button until the display shows BASE SET . Press the OK bu[...]
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Page 43
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 41 T o switch temporarily from pulse to tone dialling If you are using pulse dialling with your switchboard but need tone dialling to use cer tain functions on your Diverse 4010 you can switch to tone dialling during the call. During the call: Press the MENU button. Press the DOWN but[...]
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Page 44
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 42 8 TUV 9 WXYZ 1 2 ABC MENU R GENERAL INFORMATION T o set a pause after pressing Recall Y ou can set the length of a pause that is inser ted after pressing the RECALL button. Press the MENU button. Press the 8 button. Press the 9 button. Press the 1 button. Press the 2 button. Enter [...]
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Page 45
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 43 Alarm 22 Autotalk on/of f 32 B atteries charging 11 installing 11 per for mance 12 replacing 11 war ning beeps 12 Belt clip 13 C all timer 16 Call W aiting 26 Caller Display 23 Call Diver t 27 Calls list 23 call a number 24 delete 25 display status of call 24 display time of call 2[...]
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Page 46
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 44 ringer melody 31 ringer volume 31 Handset quick guide 6 Help 36 I nter nal calls 21 K eyguard 33 M aking calls 15 Menu str ucture 4 O n/of f alarm 22 autotalk 32 handset power 15 keyguard 33 secrecy 20 P ause 41 Power connection 10 Preparator y dialling 15 Pulse dialling 40 Q uick [...]
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Page 47
Diverse 4000 Classic ~10th Edition ~ 19th September ’01 ~ 4167 CE compliant to R&TTE Directive (1999/5/EC) 0682 Offices worldwide The telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment are pr ovided subject to British Telecommunications plc ’ [...]