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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT Synergy 2150, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT Synergy 2150 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT Synergy 2150. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT Synergy 2150 should contain:
- informations concerning technical data of BT Synergy 2150
- name of the manufacturer and a year of construction of the BT Synergy 2150 item
- rules of operation, control and maintenance of the BT Synergy 2150 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT Synergy 2150 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT Synergy 2150, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT Synergy 2150.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT Synergy 2150 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Synergy 2150 - Edition 7 – 30th May ’00 User Guide Digital cordless telephone and answering machine featuring DECT S yner gy 2150 This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services. This product is intended for connection to analogue [...]
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Page 2
Please open this page for an ‘at a glance’ guide to your Synergy 2150. Synergy 2150 - Edition 7 – 30th May ’00 142 x 202 Foldout 31/5/00 10:45 Page 2[...]
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Page 3
Please open this page for a further ‘at a glance’guide to your Synergy 2150. Synergy 2150 - Edition 7 – 30th May ’00 141 x 202 Foldout 31/5/00 10:44 Page 2[...]
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Page 4
Please open this page for a further ‘at a glance’guide to your Synergy 2150. Synergy 2150 - Edition 7 – 30th May ’00 140 x 202 Foldout 31/5/00 10:43 Page 2[...]
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Page 5
T alk Press to make and answer calls or to use in handsfree mode. End Press to end a call. Press to step back through options menu. Keypad P ower/Secrecy Switches the handset on and of f. During a call, mutes your voice so your caller cannot hear you, and you can talk privately to someone else in the room. Locks the keypad so you cannot press the b[...]
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Page 6
P ower light Comes on while the mains power is switched on. Flashes to indicate Day/T ime needs setting. In use light* Comes on when the line is in use. Flashes when a message has been left or a call has been logged. Charging light Comes on when the handset batteries are being charged and goes of f when they are fully charged. Page Press to page th[...]
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Page 7
VIP View Delete old Synergy 2150 - Edition 7 – 30th May ’00 HS setting Ext ringer Int ringer Language Deutsch English Francais Key tone On Off On Off Base 1-4 Melody V olume Melody V olume Melody V olume No priority Handset 1-5 NO HS PSTN PBX 100MS Others T one Pulse Notepad View Save Base setting T AM settings Waiting… Base PIN: Select base [...]
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Page 8
Synergy 2150 - Edition 7 – 30th May ’00 T am setting Speaker V olume 0123 Day/Time Day: 1234567 Time: 00:00 T AM mode Ans/Record Announce Ans/Record Ring counts 246 Play Change V erbal on off Remote PIN PIN: 0000 Delete Play Change Delete Answer only Answer only *T AM off MENU STRUCTURE FOR THE ANSWERING MACHINE Handsfree Skip backward Delete ([...]
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Page 9
Synergy 2150 - Edition 7 – 30th May ’00 4 In this guide At a glance 1 K ey features 5 Introduction 7 Unpacking your Synergy 2150 8 For your records 8 Safety instructions 9 S etting up 10 Using your Synergy 2150 13 Making and receiving calls 13 Using the notepad 17 Using the phonebook 18 Using your Synergy 2150 answering machine 21 Message playb[...]
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Page 10
20 name and number directory Store up to 20 of your most impor tant or frequently dialled names and numbers in the phonebook. It’s then easy to display and dial numbers in the phonebook. Each handset has an individual director y . Enhanced call clarity Highly advanced digital technology (DECT) ensures much clearer calls than the older style phone[...]
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Page 11
6 Synergy 2150 - Edition 7 – 30th May ’00 KEY FEA TURES Remote access Y ou can call your Syner gy 2150 from another T ouchTone telephone to switch it on or play back your messages. Last 5 number redial Display and redial any of the last five numbers called from your handset. Keypad guard This prevents accidental dialling while car r ying the ha[...]
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Page 12
Synergy 2150 - Edition 7 – 30th May ’00 7 Please read the instr uctions carefully before use and r etain this user guide for future r eference. DECT By purchasing the Synergy 2150 you now own a product which combines the advantages of cordless operation with the per for mance of a high quality corded telephone. It complies with the Digitally En[...]
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Page 13
F or your records For war ranty purposes, proof of purchase is r equired, so please keep your receipt. Enter your Base Station PIN here See pages 12 and 38 for more infor mation. Enter your remote access security PIN code here. See page 26 for more infor mation. Int 9 7 8 6 45 3 1 2 0 R Options LNR Del Synergy 2150 C a l l W a i t i n g P a u s e W[...]
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Page 14
Synergy 2150 - Edition 7 – 30th May ’00 9 Sa fet y instruc tions Use only the approved batter y pack supplied. Spar e batteries – Item Code: 871996 are available fr om BT Shops and the Synergy Helpline 0845 602 1041 . Do not tr y to use any other power supply except the one provided, other wise you may per manently damage your Synergy 2150. I[...]
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Page 15
Synergy 2150 - Edition 7 – 30th May ’00 10 Plan the location of your Synergy 2150 Y our Syner gy 2150 works by sending and receiving radio signals between the base station and the handset. The strength of the signal can depend on where you site the base station. Generally , the higher the base station is located the better . An upstairs room is[...]
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Page 16
Synergy 2150 - Edition 7 – 30th May ’00 11 Battery performance T o keep your batter y in the best condition, leave the handset of f the base station for a few hours at a time (after the initial 16 hour charge). After charging your Synergy handset for the first time, subsequent charging time for the batter y is appr oximately 4-5 hours. Batter y[...]
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Page 17
Synergy 2150 - Edition 7 – 30th May ’00 12 Pre-set PINs Y our Syner gy 2150 comes with a pre-set PIN which you will need to use to per for m various functions on your phone. Base station PIN is 0000 – used when adjusting base station settings and registration of new handsets. Customer Helpline 0845 602 1041 If you do not have moder n phone so[...]
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Page 18
Synergy 2150 - Edition 7 – 30th May ’00 13 Using y our S yner gy 2150 t elephone Press buttons in the order shown Press and hold the POWER button until the display goes blank. The handset is now of f. Press the POWER button again. Y ou hear two beeps. The display flashes Searching and then shows the standby screen. This prevents you fr om accid[...]
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Page 19
14 Synergy 2150 - Edition 7 – 30th May ’00 SETTING UP This function lets you keep your hands free, for example, to take notes, or to dial a number . It also enables others in the same room to hear and join in the call. Press to get a line. When making your call th e L is displayed on the handset. This has then established star t of dialling. Pr[...]
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Page 20
Synergy 2150 - Edition 7 – 30th May ’00 15 USING Y OUR PHONE The last number called is displayed. T o dial the number . T o redial the last number LNR P a u s e This lets you talk to someone else close by without your caller hearing the conversation. During your call: Press the SECRECY button. Display shows Mute and . Y our caller cannot hear y[...]
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Page 21
Y our Syner gy 2150 is preset to TONE dialling which most moder n exchanges use. On some older exchanges or PBX’s it may be necessar y to change the dialling mode to PULSE. Until the display flashes BASE SETTING . Enter the 4-digit base station PIN PIN. Original setting 0000 . Until the display flashes DIAL MODE . Until the display flashes PULSE [...]
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Page 22
Synergy 2150 - Edition 7 – 30th May ’00 17 USING Y OUR PHONE Press the OPTIONS button. Until the display flashes Notepad . Press the OPTIONS button. Until the display flashes View . The notepad number is displayed. T o dial the number , if requir ed. T o view and dial a notepad number Options Options Del Del Options Press the OPTIONS button. Un[...]
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Page 23
18 Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR PHONE Y ou can stor e up to 20 of your most impor tant or frequently dialled numbers in your Synergy’s phonebook. Stored numbers can be up to 25 digits long and each one must have a name allocated to it. The maximum number of characters in the name field is 12. T o ensur e that the Caller[...]
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Page 24
19 When storing the number , press the REDIAL/P AUSE button at the point where you want to enter the Pause. T o enter a pause in a stored number LNR P a u s e Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR PHONE Press the OPTIONS button. Until the display shows Phone book . Until the display shows Change entry . Until the display shows the[...]
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Page 25
20 Press the OPTIONS button. Until the display flashes Phone book . Until the display flashes Delete all . Delete all? . T o confir m deletion. Or T o exit without deleting. T o delete all entries from the phonebook Options Options Options Del Options Del Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR PHONE Press the OPTIONS button. Until [...]
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Page 26
21 Using y our S yner gy 2150 ans w ering machine USING Y OUR ANSWER MA CHINE As soon as the base station is connected and fully charged, your answering machine is ready for use. It comes with a pre-r ecor ded answer/ recor d announcement: “Hello, your call cannot be taken at the moment, so please leave your message after the tone” . Y ou can u[...]
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Page 27
Press to open the main menu. Press the UP and DOWN ar rows until the display flashes TAM Settings . Press the OPTIONS button to confir m. Press the UP and DOWN ar rows until the display flashes Day/Time . Press the OPTIONS button to confir m. Display will show Day: 1234567 Time: 00:00 Use to scroll thr ough 1 Mon, 2 T ues, 3 W ed, 4 Thurs, 5 Fri, 6[...]
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Page 28
23 Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR ANSWER MA CHINE Answer only Y our Syner gy 2150 will play a pre-r ecor ded announcement but will not allow your caller to leave a message. However , you can recor d your own announcement if you wish. Setting the answer mode Y our Syner gy 2150 has 2 answer modes. Ans/record Y our Syner gy 2[...]
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Page 29
24 Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR ANSWER MA CHINE Options Del T o record your own announcement Y ou can r ecor d an announcement of up to 3 minutes long to invite your caller to leave a message. A typical announcement for Ans/Record for example may be: “Hello, I cannot take your call at the moment, so please leave a messa[...]
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Page 30
Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR ANSWER MA CHINE 25 Y ou can select the number of rings from 2, 4 or 6 befor e incoming calls a r e answer ed. Press to open the main menu. Press until the display flashes TAM setting . Press the OPTIONS button to confir m. Waiting will flash for one second and then Speaker will flash. Until R [...]
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Page 31
26 Synergy 2150 - Edition 7 – 30th May ’00 When listening to your messages: Display shows V olum e123 . T o select the volume. 1 is quiet and 3 is loud. Press the OPTIONS button to confir m. Del Del Options T o adjust the handset speaker volume Message playback USING Y OUR ANSWER MA CHINE Press the OPTIONS button. Until display flashes TAM Sett[...]
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Page 32
27 Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR ANSWER MA CHINE Press the OPTIONS button. Until display flashes Message . Press the OPTIONS button to confir m. Waiting will be displayed for one second and then: New is the number of new messages received. TOT is the total number of old and new messages. LSP is the cur rent base speaker se[...]
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Page 33
28 Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR ANSWER MA CHINE If you want to delete all of your messages: Press the OPTIONS button. Display will flash Message . Press the OPTIONS button to confir m. Waiting will be displayed for 1 second. Press the OPTIONS button. Display will flash Play . Until display flashes Delete old . Press the O[...]
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Page 34
29 Synergy 2150 - Edition 7 – 30th May ’00 USING Y OUR ANSWER MA CHINE Y ou can switch on and operate your answering machine from any other T ouchTone telephone to play your messages and memos. T o keep your messages private, you will need to enter your 4-digit security PIN code before you can access your messages. The pre-set security code is [...]
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Page 35
30 Press once to go to the star t of the cur rent message. Press twice to go back to the previous message. Play/ pause. During pause display will show Pause ... Skip to the next message. Delete the cur rent message. Record a memo or announcement. Stop. T ur n the Syner gy 2150 of f. T o select Ans./r ecor d. T o select Answer only . T o listen to y[...]
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Page 36
31 Synergy 2150 - Edition 7 – 30th May ’00 SELECT SER VICES BT Selec t Ser vic es If you are connected to a digital exchange, you can subscribe to a range of BT Select Ser vices. If you wish to subscribe to any of these ser vices contact us on Free fone 0800 800 152 business, 150 residential, 8am to 6pm, Monday to Friday . If you have subscribe[...]
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Page 37
Press the OPTIONS button. Until display flashes Caller ID. Press the OPTIONS button to confir m. Display will flash Waiting for 1 second and then View will flash. Press the OPTIONS button to confir m. The screen will show how many numbers have been stored. NO TE: If no calls have been received the scr een will say Data Empty . The first caller will[...]
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Page 38
Synergy 2150 - Edition 7 – 30th May ’00 33 SELECT SER VICES Press the OPTIONS button. Press until Caller ID is flashing. Press the OPTIONS button. Press until VIP is flashing. Press the OPTIONS button. Press until VIP 1 is flashing. Press the OPTIONS button. Enter the telephone number . Follow exactly the same procedur e for VIP 2. T o store a [...]
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Page 39
34 Other services • Call my bill • Call Bar ring • Call Diversion • Charge Advice • Reminder Calls • Three-way Calling • Call Retur n 1471 For more infor mation about these Select Ser vices, call BT on Free fone 0800 800 150 for residential or 152 for business. If you are not on the BT network, please ask your telecommunications suppl[...]
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Page 40
35 Synergy 2150 - Edition 7 – 30th May ’00 optional settings Optional Set tings Y ou can choose fr om 6 melodies. The pre-set melody is 4 . Y ou can also set dif fer ent melodies for exter nal calls and inter nal calls (i.e. calls from other handsets register ed to the base station) Press the OPTIONS button. Until display flashes HS setting . P[...]
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Page 41
36 Synergy 2150 - Edition 7 – 30th May ’00 optional settings T o switch the keytones off and on When you press a button on the handset, you hear a beep. Y ou can switch these beeps of f. Until the display flashes HS setting . Until the display flashes Key tone . Until the display flashes ON or OFF . T o confir m the setting displayed. Options O[...]
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Page 42
Synergy 2150 - Edition 7 – 30th May ’00 Base station set tings T o adjust the base ringer melody Y ou can use your handset to change the melody . Until the display flashes Base setting . PIN Enter the 4-digit base station PIN. Original setting 0000 . Until the display flashes Base ringer . Until the display flashes Melody . T o hear and select [...]
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Page 43
Synergy 2150 - Edition 7 – 30th May ’00 T o set the handset priority If you are using mor e than one handset on your base station, you can select one handset to ring before all the others. Y ou can then set the number of rings it will make before the other handsets star t ringing. Until the display flashes Base setting . PIN Enter the 4-digit b[...]
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Page 44
Synergy 2150 - Edition 7 – 30th May ’00 T o set call barring Y ou can bar calls with up to five dif ferent pr efixes, making it impossible to dial out if a telephone number is preceded by one of these prefixes. This could be an inter national dialling code or a premium rate ser vice. Y ou can also specify individual handsets on which you want t[...]
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Page 45
Synergy 2150 - Edition 7 – 30th May ’00 If you choose to display the base station name on your handset (see above), you can give each base a dif ferent name. For example, ‘Of fice’ or ‘Home’. Until the display shows Show base . Until the display shows Set new name . Until the base name you wish to change is flashed on the display . ABC [...]
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Page 46
Synergy 2150 - Edition 7 – 30th May ’00 Using additional handsets R egistering an additional Synergy handset with the base station or de-registering a handset. As well as your original handset, you can register up to a fur ther 4 additional handsets to your Synergy 2150 base station. The system allows inter nal calls between two handsets while [...]
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Page 47
Synergy 2150 - Edition 7 – 30th May ’00 Please note If the registration process fails, the handset display shows Not SUB and you should begin the process again. Press buttons in the order shown Y ou can use your handset to de-register another handset from a base station. Y ou cannot de-register the handset you are using fr om the base station y[...]
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Page 48
Synergy 2150 - Edition 7 – 30th May ’00 Y ou can talk to one exter nal call and another inter nal caller at the same time on your Synergy handset. During a call with an exter nal caller: Y our caller is put on hold and you hear a tone. KEYP AD Enter the handset number to which you want to transfer the call. When the handset is answered. Press a[...]
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Page 49
Synergy 2150 - Edition 7 – 30th May ’00 Oper ating with additional base stations Y ou can use up to five handsets on each Synergy 2150 base station, and up to four base stations with your handset to build up a comprehensive cordless telephone system. The handset supplied with each base station is already r egistered as HS1. Y ou can r egister a[...]
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Page 50
Synergy 2150 - Edition 7 – 30th May ’00 Connec ting t o a s wit chboar d When connecting your Synergy 2150 to a switchboard/PBX, you may need to change the dialling mode from TONE to PULSE. The dialling mode is set to TONE when the product is supplied. T o change to PULSE. Until display flashes Base setting . PIN Enter the 4-digit base station [...]
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Page 51
46 Synergy 2150 - Edition 7 – 30th May ’00 T o enter a PSTN pre-fix code Please note Each time the PSTN pre-fix code is dialled a pause will automatically be inser ted before the telephone number is dialled. W ith some switchboar ds it may be helpful to dial a pause after entering the PSTN pre-fix code eg: 9,11 etc. to enable you to get an outs[...]
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Page 52
Synergy 2150 - Edition 7 – 30th May ’00 Maint enanc e Simply clean your Synergy 2150 with a damp cloth (not wet) or an antistatic wipe. Never use a dr y cloth as this may cause a static shock. Pack the unit securely , pr eferably in the original packaging. All par ts must be retur ned including the mains power adaptor . W e cannot take r espons[...]
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Page 53
Synergy 2150 - Edition 7 – 30th May ’00 H elp Emergency calls The emergency ser vices can be contacted in the UK by dialling 999 or 11 2 which is valid in any countr y that is a member of the European community . Please note If your Synergy 2150 is connected to a switchboard/PBX, you may have to dial an access number before 999 to contact the e[...]
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Page 54
Synergy 2150 - Edition 7 – 30th May ’00 Check that that the base station is plugged into the mains power and switched on. Buzzing noise on my radio, TV , computer or hearing aid Sometimes, your Synergy 2150 can inter fere with other electrical equipment if it is placed too close. It is recommended that you place your Synergy 2150 and other Syne[...]
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Page 55
Synergy 2150 - Edition 7 – 30th May ’00 T echnic al information Environment Y our Syner gy 2150 should be kept free of dust, moisture, high temperatur e, vibration and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres or place it in locations which prevent the fr ee flow of air over it[...]
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Page 56
Synergy 2150 - Edition 7 – 30th May ’00 T echnic al specific ation 51 Standard DECT , GAP Number of channels 120 duplex channels Radio frequency range 1880 MHz to 1900 MHz Duplex method T ime-division multiplexing. 10 ms frame length Channel spacing 1728 kHz Bit rate 1152 kbit/s Modulation GFSK V oice coding 32 kbit/s T ransmitted power 10 mW ,[...]
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Page 57
Synergy 2150 - Edition 7 – 30th May ’00 Inde x 52 A nswering machine answer mode 23 base speaker volume 21 call monitoring 14 call screening 28 delete announcement 24 delete old messages 28 handset speaker on/of f 25 handset speaker volume 26 memor y full 26 number of rings 25 on/of f 23 play messages 27 recor d memo 28 recor d own annoucement [...]
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Page 58
53 Synergy 2150 - Edition 7 – 30th May ’00 old numbers 33 Dialling mode 16, 45 change 45 pulse 16 tone 16 Display symbols 2 E nd a call 13 G o back option 16 Guarantee 47 H andset additional 41 call another handset 42 de-register 42 display which base station 39 earpiece volume 15 keytones 36 melody 35 menu 3 monitor 14 on/of f 13 register 41 r[...]
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Page 59
54 Power cable 10 R ecall 1 6, 17 Receive a call 14 Record memo 28 own announcement 24 Redial 15 Remote access 29 Remote access PIN 26 REN (Ringer Equivalence Number) 50 Retur ning your Synergy 2150 47 S afety instr uctions 9 Secrecy 15 Security PIN for remote access 26 Select ser vices 31 caller display 31 VIP feature 33 call waiting 33 Ser vice 4[...]
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Page 60
Synergy 2150 - Edition 7 – 30th May ’00 APPRO VED for connection to telecommunication systems specified in the instructions for use subject to the conditions set out in them 610384 CE compliant to 89/336/EEC (EMC Directive) & 73/23/EEC (Low V oltage Directive) Offices worldwide The telecommunications ser vices described in this publication [...]