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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT 500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT 500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT 500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT 500 should contain:
- informations concerning technical data of BT 500
- name of the manufacturer and a year of construction of the BT 500 item
- rules of operation, control and maintenance of the BT 500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT 500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT 500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT 500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT 500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Us e r G u i d e B T DECOR 500 This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.[...]
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Page 2
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Please open this page for an ‘at a glance’ guide to your BT Decor 500[...]
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Page 3
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Please open this page for a further ‘at a glance’ guide to your BT Decor 500[...]
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Page 4
1 23 456 78 0 9 Vol Handsfree S S e c r e c y 1 5 7 1 A B C G H I P Q R S T U V W X Y Z J K L M N O D E F Redial Quickdial Store R Mic Play Messages Del Ans on off Vo l Skip S kip Stop BT Decor 500 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 1 At a glance V olume button Use to adjust the volume during handsfree operation. BT Answer 157[...]
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Page 5
1 23 456 78 0 9 Vol Handsfree S S e c r e c y 1 5 7 1 A B C G H I P Q R S T U V W X Y Z J K L M N O D E F Redial Quickdial Store R Mic Play Messages Del Ans on off Vol Skip S kip Stop BT Decor 500 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 BT Answer 1571 indicator light ( LED ) Indicates the status of the telephone: Light flashes quic[...]
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Page 6
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 3 In this guide At a glance 1-2 Introduction 4 Unpacking your Decor 500 4 For your records 4 Safety information 4 S etting up 5 Using the telephone 8 Making and receiving calls 8 Last number redial 8 Secrecy 8 Music on hold 9 Handsfree talking 9 10 number Quickdial memory 11 B T Answer 1571 voice mai[...]
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Page 7
1 23 456 78 0 9 Vol Handsfree S S e c r e c y 1 5 7 1 A B C G H I P Q R S T U V W X Y Z J K L M N O D E F Redial Quickdial Store R Mic Play Messages Del Ans on off Vol Skip Skip S top BT Decor 500 Unpacking your Decor 500 For your records For guarantee purposes, proof of purchase is requir ed, so please keep your receipt. Date of purchase: [...]
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Page 8
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 5 S etting up Plan the location of your Decor 500 Situate your Decor 500 close enough to a phone socket and mains power socket so that both cords will r each. 1 Plug the power cord into the socket on the base For desk mounting, please remove the wall-mounting plinth. To prevent the cord being pulled [...]
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Page 9
Y our answering machine infor ms you of the day and time each message was recor ded, so it is impor tant that you set the cor rect day and time. Y our Decor 500 uses the 12 hour clock. In the event of a power failure you will need to re-set the day and time. Press and hold the STOP button. The cur rent day setting will be announced. Release the ST [...]
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7 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Helpline If you have any problems setting up your Decor 500, please call the Helpline on 0870 605 8047 . (Open 9am-5.30pm, Monday-Friday and 9.30am-2.30pm Saturday). Y our Decor 500 is now ready for use.[...]
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Page 11
T o switch secrecy on and off During a call press and release the SECRECY button. The call indicator light will flash slowly to indicate that secrecy is on. Y our caller will be put on hold. If you have music on hold switched on, both you and your caller will hear music when secrecy is pressed. Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 8 Usi[...]
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Page 12
T o receive a call in handsfree mode T o switch music on hold on and off Please note that the phone must be on the hook first. To switch on: Press the ST ORE button. Press the SECRECY button. Press the 2 button. Press the ST ORE button. To switch of f: Press the ST ORE button. Press the SECRECY button. Press the 1 button. Press the ST ORE button. P[...]
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Page 13
10 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 There are 3 volume settings to choose from: HIGH, LOW or OFF . The default setting is HIGH. Ensure the handset is on the cradle. Press the ST ORE button. The call indicator light will flash. Press the ✱ button. Press either , 1 for HIGH, 2 for LOW or 3 for OFF . Press the ST ORE button. Y ou wil[...]
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Page 14
11 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 T o dial a number in the Quickdial memory Lift the handset and wait for the dial tone. Press the QUICKDIAL button. Press the memor y location number between 0 and 9 under which the number is stored. The number is dialled automatically . Note Y ou can mix manual and memor y dialling as required, fo[...]
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Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 12 T o delete a number in the Quickdial memory Ensure the handset is on the cradle. Press the ST ORE button. The call indicator light will flash. Press the memor y location number between 0 and 9 under which you have stored the number you wish to delete. Press the ST ORE button. Y ou will hear a conf[...]
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Page 16
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 13 IMPOR T ANT After an incoming call, or after lifting the handset, your Decor 500 will check the line for any messages. Yo u will experience about a 1 minute delay before the message waiting indicator light flashes if messages have been left. Note The message waiting indicator is activated by a stu[...]
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Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 14 Using the answering machine T o switch the answering machine on and off Y our Decor 500 is pr e-set to Answer On. Press the ANS ON/OFF button to switch the answering machine of f. Y ou will hear , ‘Answer of f ’ , and the message light will tur n of f. Y our Decor 500 will now not be able to r[...]
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Page 18
15 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Outgoing messages The outgoing message is the message your caller hears when your Decor 500 answers a call. Y our Decor 500 comes with 2 pre-recor ded outgoing messages to choose from as follows: Answer and recor d allows callers to leave a message, whilst Answer Only does not. The default outgoin[...]
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Page 19
16 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Press and hold the ANS ON/OFF button your Decor 500 will announce, “Please select outgoing message” . To select Answer only: Press the SKIP button. Y our selected outgoing message will be announced. Y our Decor 500 will then invite you to recor d your outgoing message. Y ou can choose to r[...]
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Page 20
17 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 T o check the answer delay setting Press the SKIP button. The cur rent answer delay setting will be announced. T o change the answer delay setting Press and hold down the SKIP button to skip through the answer delay settings. Release the button when you hear the setting you want. The new a[...]
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Page 21
18 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 T o play back messages and memos Press the PLA Y button. Y our Decor 500 will announce how many messages you have. Y our messages and memos will be played back in the order they wer e received and the day and time they were recor ded will be announced. Both new and old messages will be played. Whi[...]
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Page 22
19 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 During message playback: Press the DEL button while the message is being played. Y ou will hear , ‘ Message deleted’ , and the next message will be played. T o delete individual messages W ait until playback of all messages has finished and you hear , ‘End of messages. To delete all messages[...]
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Page 23
20 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Press the DEL button. Y our Decor 500 will announce the cur rent security code. T o check your security code Press and hold down the DEL button. Y ou will hear , ‘Security code setting’ . Release the DEL button. Y ou will hear , ‘First digit’ . Use the SKIP or SKIP buttons to move [...]
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Page 24
21 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Note If you enter the wrong security code you will hear , ‘Incorrect security code, please enter your security code’. If you enter the wrong code again you will hear , ‘Incorrect security code, thank you for calling’ and the line will be disconnected. Operating your Decor 500 remotely T o [...]
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Page 25
To hear the main menu. To play all messages. To play new messages. During playback: To skip back during messages. To delete messages. To skip forwar d during messages. To set answer on or of f. To hear the outgoing message menu. To play outgoing message. To record Answer and Record. To record Answer only outgoing message. To select Answer and Recor[...]
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Page 26
23 Help If you have any problems using your Decor 500 this section gives you the most common solutions. Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 No dialling tone Check that the telephone line cord is cor rectly connected to the wall socket and the phone. The phone does not ring Check that the ringer volume is not switched to of f, see page [...]
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Page 27
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 24 Y ou have forgotten your remote access security code Press the DEL button. The cur r ent security code will be announced. Y our Decor 500 cannot be operated remotely from another phone Check that the phone you are using is a Touchtone phone or is set to tone dialling. Check that you are using the [...]
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Page 28
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 25 General information Guarantee Subject to the ter ms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the Decor 500, or any component thereof, which is identified as faulty or below standard, or as a result of inferior workma[...]
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Page 29
26 Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 T echnical information How many telephones can you have? All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Y our Decor 500 has a REN of 1. A total REN of 4 is allowed, if the tot[...]
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Page 30
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 27 W all mounting 1. Position the cables through the wall mounting plinth as shown in the diagram. 2. Secure the wall mounting plinth into the holes on the base of the phone. 3. Swing down the wall mounting plinth into the top hole. 4. Drill 2 holes, 25mm deep using a 3mm drill, for the screws using [...]
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Page 31
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 28 Index A nswering machine 14 answer delay 17 call screening/intercept 20 deleting messages 19 memo 17 on/of f 14 outgoing message 15 playback 18 receiving messages 18 remote access 20 recor d outgoing message 15 -16 skip for war d/backward 19 time/day set 6 At a glance 1 BT Answer 1571 12 C all scr[...]
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Page 32
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 29 S afety infor mation 4 Secrecy 8 Security code 20 Setting up 5 Skip for war d/backward 19 Switchboard compatibility 26 T echnical infor mation 26 Telephone line cord 5 T ime set 6 V oice mail indication 12 V olume handsfree 10 loudspeaker volume 14 ringer 10 W all mounting 27[...]
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Page 33
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 R& TTE Directive This product is intended for use within the UK for connection to the public telephone network and compatible switchboards. This equipment complies with the essential requirements for the Radio Equipment and T elecommunications T erminal Equipment Directive (1999/5/EC). Declaratio[...]
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Page 34
Decor 500 ~ 4th Edition ~ 15th July ’03 ~ 5096 Visit us at www.bt.com Offices worldwide The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British T elecommunications plc’s respective standard conditions of contract. No[...]