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BT BT FALCON 8375 manual

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Table of contents for the manual

  • Page 1

    BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 B T F alcon U ser Guide 8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 1[...]

  • Page 2

    Section BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 • 6-Line L CD display • Integr ated 2 por t 10/100 Ethernet switch • Phone ser vices: Call Forward, Call T ransfer , Call Hold, Redial Group listening, Handsfree Speed dial, Confer ence call Phonebook, Call logs Caller Display • Headset por t • Multiple power options: [...]

  • Page 3

    Section BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 This U ser Guide pr ovides you with all the inf ormation you need to get the most from your phone. Y ou mus t firs t set up your phone bef or e you can use it. This doesn ’t tak e long as it is easy to do. Just f ollow the simple instructions on the nex t f ew pages. Need help[...]

  • Page 4

    In this guide 4 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Getting star ted Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connecting the handset. . . . . . . . . . . . . . . . . 6 Connecting a headset .................. 6 Connect s tand . . . . . . . . . . . . . . . . . . . . . . . . 6 Power . . . . . . . [...]

  • Page 5

    Setting the volume . . . . . . . . . . . . . . . . . . . . 33 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Config menu lis t . . . . . . . . . . . . . . . . . . . . . . . 34 Changing the ringt one . . . . . . . . . . . . . . . . . . 35 Changing the date format . . . . . . . . . . . . . . . 35 Changing the time format . . [...]

  • Page 6

    6 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Getting s tar t ed Setting up 1. Connec ting the handset Connect one end of the handset cord int o the handset and the other end into the bottom sock et located on th[...]

  • Page 7

    7 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice 4. Power Plug the power lead into the sock et labelled DC underneath the telephone. Plug the other end into the mains sock et and switch on. If your network suppor ts[...]

  • Page 8

    8 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice 6. Provisioning When the power and Ethernet connections are made to your B T F alcon it will automatically connect to the B T Broadband V oice ser vice. The lights on[...]

  • Page 9

    9 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Getting to know your phone 3 soft keys Activate the feat ures described by the text message directly above on the L CD screen. Navigation Use to br owse the setting o[...]

  • Page 10

    10 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice L CD screen Main display Getting to know your phone 22/05/07 09:15:21 Transf Transf Transf Soft key information Pr ess the left or right scroll function keys to see [...]

  • Page 11

    Sof t keys Getting to know your phone SOFT KEY BRIEF DESCRIPTION A/a/1 Swit ch between upper/lower/numerical case Active Activate option/ser vice Admin Enter to administr ation sub-menu Answer Answer an incoming call AutoAn Shor tcut to “ Auto Answer” Back Ret urn to previous menu CalLog Shor tcut to Call log Cancel Cancel an action or exit to [...]

  • Page 12

    12 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice SOFT KEY BRIEF DESCRIPTION Dsub Shor tcut to “Dial Subscribe” EndCal End active call Edit Edit content Exit Ret urn to previous menu Format Change display format[...]

  • Page 13

    SOFT KEY BRIEF DESCRIPTION Select Select current item on the scr een Transf T ransfer a call UnHold Release a held line Up Contrast adjustment View View more detailed inf ormation Getting to know your phone 13 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or [...]

  • Page 14

    14 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Indicator definitions Getting to know your phone INDICA T OR COL OUR CONDITION ST A TUS Default Off Speaker R ed During star tup On Speak er on On Default Off Headse[...]

  • Page 15

    Entering char acters Y ou can enter char acters on the BT F alcon by using the numerical keypad, in the same way as when text messaging on a mobile phone. Below are listed the k eys of the numerical keypad and opposite them the letters and char acters that they enter . Getting to know your phone KEY L OWER CASE UPPER CASE 1 1 . , = + - & ^ | 2 [...]

  • Page 16

    16 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Display in idle mode Display during a call Getting to know your phone 22/05/07 09:15:21 CalLog Broadband Voice Telephone Number Lock DNDst Soft key option 1 Soft key[...]

  • Page 17

    17 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice U sing the phone There are five communications modes: Handset mode – pick up handset and speak.  Handsfree mode – press .  Headset mode – press .  Han[...]

  • Page 18

    18 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Secrecy At any time you can pr ess to prevent the caller hearing you. Make a call 1. Lift handset, lis ten f or dial tone and k ey in number using dialling pad. Or E[...]

  • Page 19

    Entering details into the Phonebook T o enter a space press the key twice. 1. Press the function k ey . 2. Use scr oll function key to go to soft key option 2. 3. Pr ess sof t key Add . 4. Pr ess sof t k ey Edit . 5. Enter name (alphanumeric 20 char acters max length) and press . 6. U se scr oll function k ey t o move down ont o <Null> line. [...]

  • Page 20

    20 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice 9. U se scroll function key to move down onto Default line. 10. Press the soft key Edit to change the ring tone allocated t o the entr y . 11. Use scr oll function k[...]

  • Page 21

    Progr amming F1 to F10 Function Keys 1. Pr ess requir ed to key . 2. Press soft key Edit and enter number . 3. Press soft key Save t o store entry . Making a call using Shor t Code dialling (Speed dialling) 1. Pr ess appr opriat e to memor y key . 2. As r equired, pick up handset, or pr ess sof t key Dial or function key , or function k ey . Using [...]

  • Page 22

    22 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice R eceiving calls When you receive an incoming call, the telephone will ring and the LED will flash gr een. The callers number or name will be displayed if the number[...]

  • Page 23

    Missed calls 1. Gr een LED on phone flashing. 2. L CD screen indicates number of missed calls. 3. Click soft key MsCall and use to search list. 4. Click sof t k ey View t o verif y called number , dat e and time of call. 5. T o return the call: Lift handset, or press sof t k ey Answer , or , or , or . Using the phone 22/05/07 09:15:21 MsCall Back H[...]

  • Page 24

    24 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Hold and R etrieve a call 1. During call pr ess sof t key Hold to put call on hold. 2. Press soft key Unhold t o retrieve held call. Using the phone 22/05/07 09:15:2[...]

  • Page 25

    Call T ransf er 1. Pr ess sof t key Transf during call. 2. Dial the desir ed phone number to which you want the call tr ansferred. 3. The original caller will be put on hold, while you confirm the called number will accept the call. Press soft key Transf and hang up to tr ansfer the call (in some instances you will also need to pr ess sof t k ey En[...]

  • Page 26

    26 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice 3– W ay Conf erence Call 1. During call, pr ess sof t key Conf . 2. Enter desired phone number . 3. When called par ty answers, press soft key Conf t o join all th[...]

  • Page 27

    Option Menu Dial Subscribe By turning on Dial Subscribe your B T Falcon will aut omatically dial a preset number at a preset time. 1. Pr ess the key , Option sof t key then the Select sof t key . 2. Pr ess the Change sof t key and ent er the number you wish to dial, press the OK sof t key . 3. Enter the hours and minutes, using the k eypad, of the [...]

  • Page 28

    28 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Auto Answer By turning on Auto Answer your B T F alcon will answer an incoming call af ter a preset time. T o turn on Auto Answer: 1. Press the key , Option sof t ke[...]

  • Page 29

    Auto R ejec t By turning on Auto R eject all incoming calls will be transferr ed to 1571 V oice Mailbox after a preset time if not answer ed. T o turn on Auto R ejec t: 1. Pr ess the key , Option sof t key , key three times t o AutoReject then the Edit sof t key . 2. Enter the time in seconds f or the required delay . Press Save sof t key t o confi[...]

  • Page 30

    30 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice T o turn off Auto Stop: 1. Pr ess the key , Option sof t key , key f our times to AutoStop . 2. T o turn Auto S top off press the Off sof t key. T o edit the Auto St[...]

  • Page 31

    Option – Relative time 5. Pr ess OK sof t key t o confirm. Press the key then pr ess the Edit sof t key . 6. Enter the number of days, hours and minutes, using the k eypad, that you requir e Do Not Disturb to be active (e.g. 00, 00:10 will k eep Do Not Disturb on for 10 minut es then the ser vice will automatically turn off). 7. Pr ess OK sof t k[...]

  • Page 32

    32 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice R eboot This option for ces your BT F alcon to carr y out a full system reboot and will only be r equired if requested by the B T Helpdesk or your sys tem administra[...]

  • Page 33

    b. Select Line name to change the display name of each line, this will normally be the user of the line. c. Select Adminis trat or privileges to give a user advanced W ebcare privileges. W ebcare 1. Contact your Administrat or and request the password allocat ed to you. 2. Log into W ebcare using https://www .bbv-youraccount.com/Login.jsp 3. Enter [...]

  • Page 34

    34 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Config menu list Using the phone Config Personaliz e Alarm Clock Contrast PIN Setting Shor tcut Memor y Key Information Ringer Date Time Language Key Echo Stat us Ti[...]

  • Page 35

    Changing the ringtone 1. Pr ess the key , Config sof t key , Select sof t key then Edit sof t key . 2. Select a ring tone using the or keys. Y ou can listen to the ring tone by pr essing "Play". Set the volume by pressing or . 3. When you have selected the desir ed ring tone and sound level press the Save sof t key . Changing the date f o[...]

  • Page 36

    36 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Changing the key beep (k ey echo) 1. Pr ess the key , Config sof t key , Select sof t key , key f our times then Edit sof t key . 2. Select On or Off using the or ke[...]

  • Page 37

    Setting the alarm periodicity 1. Pr ess the key , Config sof t key , key to Alarm Clock , Select sof t key , key twice then Edit sof t key . 2. Select One Shot (once) or Periodic (daily) using the or keys. 3. Pr ess the Save sof t key t o confirm. Setting the alarm tone 1. Pr ess the key , Config sof t key , key to Alarm Clock , Select sof t key , [...]

  • Page 38

    38 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Changing the PIN (password) setting 1. Pr ess the key , Config sof t key , key three times t o PIN Setting then Select sof t key . 2. Enter Password is displayed, en[...]

  • Page 39

    Setting new shor tcuts Y ou can add two new sof t keys t o the idle screen that ar e available by pressing the key twice. The two options are Auto Answer and Dial Subscribe . 1. Pr ess the key , Config sof t key , key f our times to Shortcut then Select sof t key . 2. U se the or k eys to highlight one of the options and press the Edit sof t key . [...]

  • Page 40

    40 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Gener al inf ormation IMPORT ANT Access to emergency services is provided but calls, including emergency calls to 999, made via B T Broadband V oice may not work in [...]

  • Page 41

    41 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Product disposal instruc tions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensur[...]

  • Page 42

    8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 42[...]

  • Page 43

    8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 43[...]

  • Page 44

    Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment ar e pr ovided subject t o British T elecommunications plc’s r espective standard conditions of contract. Nothing in this publication f orms any part of any contract. © British T elecommunicatio[...]