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BT 8375 manual

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Table of contents for the manual

  • Page 1

    BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 B T F alcon U ser Guide 8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 1[...]

  • Page 2

    Section BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 • 6-Line L CD display • Integrat ed 2 por t 10/100 Ethernet switch • Phone ser vices: Call Forward, Call T ransfer , Call Hold, Redial Group listening, Handsfree Speed dial, Confer ence call Phonebook, Call logs Caller Display • Headset por t • Multiple power options: [...]

  • Page 3

    Section BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 This U ser Guide provides you with all the inf ormation you need to get the most from your phone. Y ou must fir st set up your phone bef ore you can use it. This doesn ’t tak e long as it is easy to do. Just follow the simple instructions on the nex t f ew pages. Need help? If[...]

  • Page 4

    In this guide 4 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 Getting star ted Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Connecting the handset. . . . . . . . . . . . . . . . . 6 Connecting a headset .................. 6 Connect s tand . . . . . . . . . . . . . . . . . . . . . . . . 6 Power . . . . . . . [...]

  • Page 5

    Setting the volume . . . . . . . . . . . . . . . . . . . . 33 Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Config menu list . . . . . . . . . . . . . . . . . . . . . . . 34 Changing the ringt one . . . . . . . . . . . . . . . . . . 35 Changing the date format . . . . . . . . . . . . . . . 35 Changing the time format . . .[...]

  • Page 6

    6 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Getting star ted Setting up 1. Connec ting the handset Connect one end of the handset cord into the handset and the other end int o the bottom socket located on the l[...]

  • Page 7

    7 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice 4. Power Plug the power lead into the socket labelled DC underneath the t elephone. Plug the other end into the mains socket and swit ch on. If your network suppor ts[...]

  • Page 8

    8 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice 6. Provisioning When the power and Ethernet connections are made to your B T F alcon it will automatically connect to the B T Broadband V oice service. The lights on [...]

  • Page 9

    9 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Getting to know your phone 3 soft keys Activate the featur es described by the text message directly above on the LCD scr een. Navigation Use to br owse the setting o[...]

  • Page 10

    10 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice L CD screen Main display Getting to know your phone 22/05/07 09:15:21 Transf Transf Transf Soft key information Pr ess the left or right scroll function keys to see [...]

  • Page 11

    Sof t k eys Getting to know your phone SOFT KEY BRIEF DESCRIPTION A/a/1 Switch between upper/lower/numerical case Active Activate option/service Admin Enter to administration sub-menu Answer Answer an incoming call AutoAn Shor tcut t o “ Auto Answer” Back Ret urn to previous menu CalLog Shor tcut t o Call log Cancel Cancel an action or exit to [...]

  • Page 12

    12 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice SOFT KEY BRIEF DESCRIPTION Dsub Shor tcut t o “Dial Subscribe” EndCal End active call Edit Edit content Exit Ret urn to previous menu Format Change display forma[...]

  • Page 13

    SOFT KEY BRIEF DESCRIPTION Select Select current item on the scr een Transf T ransfer a call UnHold Release a held line Up Contrast adjustment View View more detailed inf ormation Getting to know your phone 13 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or [...]

  • Page 14

    14 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Indicator definitions Getting to know your phone INDICA T OR COL OUR CONDITION ST A TUS Default Off Speaker R ed During star tup On Speak er on On Default Off Headse[...]

  • Page 15

    Entering char acters Y ou can enter charact ers on the BT F alcon by using the numerical keypad, in the same way as when text messaging on a mobile phone. Below are listed the keys of the numerical k eypad and opposite them the letters and charact ers that they enter . Getting to know your phone KEY L OWER CASE UPPER CASE 1 1 . , = + - & ^ | 2 [...]

  • Page 16

    16 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Display in idle mode Display during a call Getting to know your phone 22/05/07 09:15:21 CalLog Broadband Voice Telephone Number Lock DNDst Soft key option 1 Soft key[...]

  • Page 17

    17 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice U sing the phone There are five communications modes: Handset mode – pick up handset and speak.  Handsfree mode – press .  Headset mode – press .  Han[...]

  • Page 18

    18 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Secrecy At any time you can pr ess to prevent the caller hearing you. Make a call 1. Lift handset, listen for dial tone and k ey in number using dialling pad. Or Ent[...]

  • Page 19

    Entering details into the Phonebook T o enter a space press the key twice. 1. Press the function k ey . 2. Use scr oll function key to go to soft key option 2. 3. Press soft key Add . 4. Pr ess sof t k ey Edit . 5. Enter name (alphanumeric 20 char acters max length) and press . 6. U se scr oll function k ey t o move down ont o <Null> line. 7.[...]

  • Page 20

    20 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice 9. U se scroll function key t o move down onto Default line. 10. Press the soft key Edit to change the ring tone allocated to the entry . 11. Use scr oll function ke[...]

  • Page 21

    Progr amming F1 to F10 Func tion Keys 1. Press r equired to key . 2. Press soft key Edit and enter number . 3. Press soft key Save t o store entry . Making a call using Shor t Code dialling (Speed dialling) 1. Pr ess appr opriat e to memor y key . 2. As requir ed, pick up handset, or press soft key Dial or function key , or function k ey . Using th[...]

  • Page 22

    22 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Receiving calls When you receive an incoming call, the telephone will ring and the LED will flash gr een. The callers number or name will be displayed if the number [...]

  • Page 23

    Missed calls 1. Green LED on phone flashing. 2. L CD screen indicates number of missed calls. 3. Click soft key MsCall and use to search list. 4. Click sof t k ey View t o verif y called number , dat e and time of call. 5. T o return the call: Lift handset, or press soft key Answer , or , or , or . Using the phone 22/05/07 09:15:21 MsCall Back Have[...]

  • Page 24

    24 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Hold and Retrieve a call 1. During call press soft key Hold to put call on hold. 2. Press soft key Unhold t o retrieve held call. Using the phone 22/05/07 09:15:21 T[...]

  • Page 25

    Call T ransfer 1. Press soft key Transf during call. 2. Dial the desired phone number t o which you want the call transferred. 3. The original caller will be put on hold, while you confirm the called number will accept the call. Press soft key Transf and hang up to transf er the call (in some instances you will also need to pr ess sof t k ey EndCal[...]

  • Page 26

    26 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice 3– W ay Conf erence Call 1. During call, press soft key Conf . 2. Enter desired phone number . 3. When called party answer s, pr ess sof t key Conf t o join all th[...]

  • Page 27

    Option Menu Dial Subscribe By turning on Dial Subscribe your B T Falcon will automatically dial a pr eset number at a preset time. 1. Press the key , Option soft key then the Select soft key . 2. Press the Change soft key and enter the number you wish to dial, press the OK soft key . 3. Enter the hours and minutes, using the k eypad, of the time th[...]

  • Page 28

    28 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Auto Answer By turning on Auto Answer your B T Falcon will answer an incoming call after a preset time. T o turn on Auto Answer: 1. Press the k ey , Option sof t key[...]

  • Page 29

    Auto R ejec t By turning on Auto R eject all incoming calls will be transferred t o 1571 V oice Mailbox after a preset time if not answer ed. T o turn on Auto Reject: 1. Press the key , Option soft key , k ey three times to AutoReject then the Edit soft key . 2. Enter the time in seconds f or the required delay . Pr ess Save soft key to confirm. T [...]

  • Page 30

    30 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice T o turn off Auto Stop: 1. Press the key , Option soft key , k ey four times to AutoStop . 2. T o turn Auto St op off press the Off sof t ke y . T o edit the Auto St[...]

  • Page 31

    Option – Relative time 5. Press OK soft key to confirm. Press the k ey then press the Edit soft key . 6. Enter the number of days, hours and minutes, using the keypad, that you r equire Do Not Disturb to be active (e.g. 00, 00:10 will keep Do Not Disturb on f or 10 minutes then the ser vice will automatically turn off). 7. Press OK soft key to co[...]

  • Page 32

    32 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Reboot This option for ces your BT F alcon to carr y out a full system r eboot and will only be required if requested by the B T Helpdesk or your system administrato[...]

  • Page 33

    b. Select Line name to change the display name of each line, this will normally be the user of the line. c. Select Administrator privileges to give a user advanced Webcar e privileges. W ebcare 1. Contact your Administrat or and request the password allocated to you. 2. Log into W ebcare using https://www .bbv-youraccount.com/Login.jsp 3. Enter you[...]

  • Page 34

    34 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Config menu list Using the phone Config Personalize Alarm Clock Contrast PIN Setting Shor tcut Memor y Key Information Ringer Date Time Language Key Echo Stat us Tim[...]

  • Page 35

    Changing the ringtone 1. Press the key , Config soft key , Select soft key then Edit soft key . 2. Select a ring tone using the or keys. Y ou can listen to the ring tone by pr essing "Play". Set the volume by pressing or . 3. When you have selected the desir ed ring tone and sound level press the Save soft key . Changing the date format 1[...]

  • Page 36

    36 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Changing the key beep (k ey echo) 1. Press the key , Config soft key , Select soft key , key four times then Edit soft key . 2. Select On or Off using the or keys. 3[...]

  • Page 37

    Setting the alarm periodicity 1. Press the key , Config soft key , key to Alarm Clock , Select soft key , key twice then Edit soft key . 2. Select One Shot (once) or Periodic (daily) using the or keys. 3. Press the Save soft key to confirm. Setting the alarm tone 1. Press the key , Config soft key , key to Alarm Clock , Select soft key , key three [...]

  • Page 38

    38 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Changing the PIN (password) setting 1. Press the key , Config soft key , key three times to PIN Setting then Select soft key . 2. Enter Password is displayed, enter [...]

  • Page 39

    Setting new shor tcuts Y ou can add two new soft keys to the idle screen that ar e available by pressing the key twice. The two options are Auto Answer and Dial Subscribe . 1. Press the key , Config soft key , key four times to Shortcut then Select soft key . 2. U se the or keys to highlight one of the options and press the Edit soft key . 3. U se [...]

  • Page 40

    40 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Gener al inf ormation IMPORT ANT Access to emergency services is provided but calls, including emergency calls to 999, made via B T Broadband V oice may not work in [...]

  • Page 41

    41 BT F alcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375 If you experience any problems, please call the Helpline on 0800 169 1146 or go to www .bt.com/business/broadbandvoice Product disposal instruc tions f or business user s Business users should contact their suppliers and check the terms and conditions of the purchase contract and ens[...]

  • Page 42

    8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 42[...]

  • Page 43

    8375 Falcon UG Issue 2 [2] 12/9/07 15:30 Page 43[...]

  • Page 44

    Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment ar e pr ovided subject t o British T elecommunications plc’s respective standard conditions of contract. Nothing in this publication f orms any part of any contract. © British T elecommunication[...]