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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of BT Response Phone, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of BT Response Phone one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of BT Response Phone. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of BT Response Phone should contain:
- informations concerning technical data of BT Response Phone
- name of the manufacturer and a year of construction of the BT Response Phone item
- rules of operation, control and maintenance of the BT Response Phone item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of BT Response Phone alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of BT Response Phone, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the BT service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of BT Response Phone.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the BT Response Phone item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Use r fr i e n dl y Gu id e Response 1 25[...]
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Page 2
Lift flap[...]
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Page 3
Please open this page for an ‘At a glance’ guide to your Response 125.[...]
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Page 4
1 At a gl a nc e Memory buttons Use to store and dial one touch telephone numbers. Page 8 R Recall button for use with switchboards and BT Select Ser vices. Page 10 Quickdial Enables two touch dialling of up to 10 stored numbers. Page 8,9 Memory label For one touch buttons. Secrecy Allows you to talk to someone in the same room, without the person [...]
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Page 5
Play/Memo/ Skip > Used to play and skip for ward through messages and memos, also used to recor d memos. Page 13-17 Delete/Time Deletes messages and sets time and day . Pages 1 2 ,1 3 ,1 4 , 1 6,1 7 Message Indicator Lights up when messages have been left. Pages 12, 14 V olume button Adjusts the volume for message and memo playback. Page 11 Micr[...]
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Page 6
[...]
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Page 7
3 Co nt e nt s At a gl a nc e 1 I nt roduct io n 4 S ett i n g u p 5 Usi n g y o u r t e l e p h o ne 8 U s in g th e an s w e r in g m a ch in e 11 Re m ot e ac c es s 19 He l p 2 2 T ec h nic a l i n for ma t ion 2 3 I n dex 25 W a l l - m o un t in g te mp l a t e 2 6 In this user guide, we’ve included helpful tips and useful notes. They are s[...]
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Page 8
4 I nt r oduct i o n Y ou r Res p o ns e 125 t e l e p h o ne a nsw e r i n g m a c h i ne is desi g ne d f o r e a s e o f us e a n d m a de t o t h e h i g h st a nda r ds s et b y BT Thank you for choosing a BT product. Y ou can expect your phone to give you many years of quality ser vice. Please read the instr uctions carefully befor e use, and[...]
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Page 9
5 S ett i n g u p F o l l o w t h es e s t e ps t o g et y ou r Res p o ns e 125 r ea dy t o us e IMPOR T ANT Check that your Response 125 is complete. When you unpack you must have: Res p ons e 125 T e l e ph one a nsw er i n g ma c h i ne w i th tele p hone line cor d a t ta ched M a i ns p ow er ad ap to r p lug Scr e ws a nd wal l pl u gs f or [...]
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Page 10
6 Check your telephone wall socket If you do not have a moder n-style socket, call Free fo ne 080 0 800 1 50 and ask for a BT engineer to come and fit the cor r ect socket. This is a chargeable ser vice. Plug your Response 125 telephone line cord into the wall socket Plug the mains adaptor in the back of the machine Place the adaptor cord in the ch[...]
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Page 11
Electrical storm warning Note 1 During electrical storms, you are advised to disconnect your apparatus because damage may occur . Note 2 If a fault occurs during the 12-month warranty period and it is due to accidental or wilful damage (including lightning and electrical damage), BT will not replace or repair the equipment free of charge. Y our Res[...]
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Page 12
Storing and dialling numbers Y our Response 125 allows you to store up to 10 telephone numbers in its Quickdial memor y . A fur ther thr ee numbers can be stored using one-touch memor y buttons M1 , M2 or M3 . Each stored number can be up to 16 digits long. T o store a telephone number under the memory buttons M1, M2 and M3. Lift the handset. Press[...]
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Page 13
T o dial a telephone number using the Quickdial memory Lift the handset. Press the QUICKDIAL button. Press the keypad button ( 1- 0 ) under which the number you want to dial is stored. The number is dialled. T o store a telephone number longer than 16 digits Telephone numbers longer than 16 digits can be stored by putting the first 16 digits in to [...]
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Page 14
10 Release the SECRECY button to talk to your caller again. Using the R (Recall) button If your Response 125 is connected to a switchboard, the R button enables you to use features provided by the switchboards. Please contact your communications manager or switchboard supplier for fur ther details. The R button can also be used in connection with B[...]
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Page 15
If you adjust the volume during playback, the beep does not sound, but the volume changes accordingly . If you set the volume below mid-level, it will automatically return to its middle setting when any buttons are pressed on the answering machine. The volume is unaf fected during remote access or call screening. T o record your outgoing message Th[...]
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Page 16
To record your outgoing message, speak clearly , 15 to 20 cm from the built-in microphone. Read all the steps before you begin recor ding. Press and hold down the stop button. Y our Response 125 will beep and the message indicator flashes. Keep holding down the STOP button and speak your message into the microphone. Located on the right- hand side [...]
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Page 17
T o set the correct day and time Y our Response 125 will announce the day and time that an incoming message or memo was recor ded. Press and hold down the DELETE button. Y our Response 125 will announce the day cur r ently set. Still holding down the DELETE button, press either the 䊴 SKIP button to move backwards thr ough the days of the week, or[...]
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Page 18
Y our Response 125 announces the cur r ently set minute. Still holding down the DELETE button, press either the 䊴 SKIP button to move backwards thr ough the minutes, or the SKIP 䊳 button to move for wards. or When you hear the cor r ect minute, release the DELETE button. Y our Response 125 announces the day and time you have set. 14 After setti[...]
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Page 19
Time saver Y our Response 125 is pre- set to TIME SA VER. This means that during remote access, if any messages have been recorded your Response 125 will answer after only 2 rings. If there are no messages, it will answer after 6 rings, thereby allowing you the option of hanging up before your Response 125 answers, to avoid paying for the call. Pre[...]
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Page 20
16 T o skip forward or backward thr ough your messages When playing back messages, you can skip for ward to the next message or backward to the star t of the cur r ent message and previous messages. Press the SKIP 䊳 button. Y our Response 125 announces ‘ Message one ’ and play the first message While the message is playing... Press the SKIP ?[...]
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Page 21
1 2 17 3 4 Speak clearly into the built-in microphone. When you have completed recor ding your memo, release the PLA Y/MEMO button. Y ou hear a confir mation beep. Y our memo is now stored. Y our Response 125 treats memos in the same way as incoming messages. To play back, delete or skip forwar d and backward through memos, follow the instructions [...]
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Page 22
18 1 2 3 T o use call screening Y our Response 125 can answer an incoming call for you, allowing you to identify the caller and decide whether to take the call. Make sure that the volume is set to an audible level. (See ‘To adjust the volume’, page 11) Allow the incoming call to be answered by your Response 125 as nor mal. Y ou will hear the ca[...]
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Page 23
19 Enter the first digit of your security code. Y ou hear a beep. Enter the second digit of your security code, If you have no messages, you will hear ‘ Y ou have no messages. Thank you for calling ’. ...and your Response 125 will disconnect the line. If you have messages, you hear ... Y our Response 125 will then play your messages, with the d[...]
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Page 24
20 T o delete all recorded messages Y ou can delete all messages immediately after listening to the final message. Press the 5 button within 8 seconds of hearing ‘End of messages’. All messages will be deleted. Y our Response 125 announces ‘All messages deleted’. T o turn your Response 125 on from another telephone If you go out and forget [...]
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Page 25
21 If the memor y is full, you have to delete some of your messages before your Response 125 will switch to ‘answer on’ mode. After you hear the ‘Memor y full’ announcement, you have 8 seconds to enter your security code. Y ou can then delete messages. (See ‘To delete messages’ page 20.)[...]
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Page 26
22 He l p I f yo u h a v e a pro b lem, t h e f ollo w i ng si m pl e s o l u t io ns ma y p r ovide t h e an s w e r Y ou experience a power cut Back up will only occur if a batter y is fitted, and will only last approximately 6 hours. All its settings and messages should be saved until power resumes. However , it will not be able to recor d any n[...]
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Page 27
23 T ec h ni ca l i n for ma t i on Environment Y our Response 125 should be kept free of dust, moisture, high temperature and vibration, and should not be exposed to direct sunlight. Do not stand it on carpets or other sur faces which generate fibres, or place it in locations which prevent the free flow of air over its sur faces. W arning The appa[...]
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Page 28
24 Connection information Y our Response 125 may be connected to public networks in the United Kingdom. It may also be connected to switching systems that use tone (MF) signalling, with timed break recall. If in doubt, your switchboard supplier or maintainer should be able to of fer help. Advice on connection to BT switching systems can be obtained[...]
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Page 29
25 I n dex Answer delay 14,15 At a glance 1 Batter y inser ting 7 war ning 7 Call screening 18 Cancel any procedure 18 Day and time check 12 set 13,14 Dial numbers 8,9 Guarantee 24 Help 22 Helpline 4,23 Incoming message deleting all 17 delete individual 16 playback 15,16 receive messages 15 skip backward 16 skip for ward 16 Mains adaptor 6 Memo 17 [...]
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Page 30
26 Wa l l - m o u n t i n g Y our Response 125 can be wall-mounted using the screws and wall plugs provided. Use the wall-mounting template opposite as a guide for the drill holes. Before you wall-mount your Response 125, check that: • the wall can suppor t the weight of the phone; • the position you choose leaves suf ficient space so that the [...]
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Page 31
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Page 32
Off ic es i n Eu ro pe , N or t h Am e rica , J a pa n a nd Asia Pa cific . The Telecommunications ser vices described in this publication are subject to availability and may be modified from time to time. Ser vices and equipment ar e provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this [...]