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Cisco Systems 78-10450-02 manual

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Table of contents for the manual

  • Page 1

    CH A P T E R 46-1 Cisco CallManager Administration Guide 78-10450-02 46 Configuring Cisco IP Phones in Cisco CallManager Cisco IP Phones are full-featured telephones th at can be plugged direct ly into your IP networ k. Cisco CallManager supports the follo wi ng Cisco IP Phones: • Cisco IP Phone 7900 F amily • Cisco IP Phone 30 VIP • Cisco IP[...]

  • Page 2

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Understanding Cisc o IP Phones 46-2 Cisco CallManager Administratio n Guide 78-10450-02 Refer to t he Bulk Administ ration T ool Guide for Cisco CallMana ger for detailed instructions on configuring B A T to pe rform batch operations on Cisco IP phones. Related Topics The follo wing topic[...]

  • Page 3

    46-3 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Understanding Cisco I P Phones • Cisco IP Phone 7910 Cisco CallManager doe s not directly cont rol all features on these phones through phone b utton templates. Refer to the Ci sco IP Phone 7900 F amily Administr ation Guide and th[...]

  • Page 4

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Understanding Cisc o IP Phones 46-4 Cisco CallManager Administratio n Guide 78-10450-02 Cisco IP Phone 7910 The Cisco IP Phone 7910 is a single-line, basic feature phone designed primarily for common-use areas with medium telephone t raf fic su ch as lobbies or break rooms. It includes th[...]

  • Page 5

    46-5 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Cisco IP P hones • An LED associated with each of the 26 feature and line buttons to indicate feature and line status • A two-lin e LCD for displaying date an d time, calling party name, cal ling party number, and dig[...]

  • Page 6

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Cisco I P Phones 46-6 Cisco CallManager Administratio n Guide 78-10450-02 Howe ver , in many cases, you might n ot want to use auto-re gistration. For example, auto -registrat ion does not al low you to assign specif ic dire ctory numbers to a phone. Instead, numbers are assig[...]

  • Page 7

    46-7 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Cisco IP P hones T o di splay the MA C address when the phone is po wered on: • Cisco IP Phone 7960 and 7940 models — press Settings , use the arro w but tons to highlight the Network Configuration menu option , and p[...]

  • Page 8

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Cisco I P Phones 46-8 Cisco CallManager Administratio n Guide 78-10450-02 • H.323 clients can b e Symbol NetV ision phones or Microsof t NetMeeting clients. Step 5 Enter the appropriate settings as descr ibed in T able 46-1. These settings are not av ailable for all pho ne t[...]

  • Page 9

    46-9 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Cisco IP P hones Location Specifies the remote location accessed using restricted bandwidth connecti ons. Calling Search Space Specifies the collection of Route Partiti ons searched to determine ho w a dialed number sho u[...]

  • Page 10

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Cisco I P Phones 46-10 Cisco CallManager Administratio n Guide 78-10450-02 Calling P arty Selection Determines w hat to displa y if a call to this de vice is forwarded or transferred. • Originator—send th e directory number of the calling de vice. • First Redirect Number[...]

  • Page 11

    46-11 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Cisco IP P hones Step 6 Click Insert . Step 7 Add a directory number to this phone. Refer to th e “ Adding a Directory Numb er” section on page 46 -19. Step 8 Y ou must reset the phone after making changes to app ly [...]

  • Page 12

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Cisco I P Phones 46-12 Cisco CallManager Administratio n Guide 78-10450-02 A list of phones that match the search criteria appears. Step 4 Click the Delete icon ne xt to the pho ne you want to d elete. A message appears verifying that you want to delete the phone. Step 5 Click[...]

  • Page 13

    46-13 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Cisco IP P hones • Reset Device —Shuts do wn a de vice and bring it back up (performs a complete shut-do wn and re-initialization of the pho ne). Related Topics • Finding a Phone, page 46-15 • Adding a Phone, pag[...]

  • Page 14

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Cisco I P Phones 46-14 Cisco CallManager Administratio n Guide 78-10450-02 Copying an Existing Phone If you want t o manually add se veral similar phones to the Cisco CallManager database, you can add one and then cop y its basic setting s to apply to another phone. Y ou must [...]

  • Page 15

    46-15 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Finding a Phone Finding a Phone Because you might ha ve thousands of Cisco IP Phones in you r network, Cisco CallM anager ena bles you to search f or phones b ased on sp ecif ied criter ia. Follo w these steps to search fo r a speci[...]

  • Page 16

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Phone Fea tures 46-16 Cisco CallManager Administratio n Guide 78-10450-02 Step 7 T o vi ew th e next set of disco vered de vices, click Next . Related Topics • T i ps for Finding a Phone, page 46-16 • Config uring Cisco IP Phones, page 46-5 Tips for Finding a Phone Searchi[...]

  • Page 17

    46-17 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Phone Features • Config uring Call Pa rk, page 46-17 • Config uring Call Pickup, page 46-18 Configuring Call Waiting Call waiting lets users recei ve a second incoming call on the same lin e without disconnecting the[...]

  • Page 18

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Directory Numbers 46-18 Cisco CallManager Administratio n Guide 78-10450-02 For e xample, if a user is on an acti ve call at e xtension 1000, they can park the call to a call park extension such as 1234. Anyone connected t o the system can then dial 1234 to retrie ve the call.[...]

  • Page 19

    46-19 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Directory Numbers Related Topics • Adding a Directory Number , page 46-19 • Deleting a Directory Number, page 46-23 • Updating a Director y Number , page 46-24 • Shared Line Appearances , page 46-25 Adding a Dire[...]

  • Page 20

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Directory Numbers 46-20 Cisco CallManager Administratio n Guide 78-10450-02 T able 46-2 Dir ecto ry Line Configur ation Set tings Field Description Usage Notes Directory Number Directory Number Indicates a dialable phone number . If the words Shared Line appear in red next to [...]

  • Page 21

    46-21 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Directory Numbers Forw ard All Indicates the directory number to which all calls are forwarded. • Any dialabl e phone number , including an outside destination. • Applies to all de vices using this directory number .[...]

  • Page 22

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Directory Numbers 46-22 Cisco CallManager Administratio n Guide 78-10450-02 Step 7 Click Update . Step 8 Click Reset Devi ces . Related Topics • Finding a Phone, page 46-15 • Adding a Phone, page 46-7 • Deleting a Directory Number, page 46-23 • Updating a Director y Nu[...]

  • Page 23

    46-23 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Configuring Directory Numbers Deleting a Directory Number Perform the follo wing procedure to dele te a directory numb er from a specific phone. Procedure Step 1 Open Cisco CallManager Admini stration. Step 2 Select Device > Ph o[...]

  • Page 24

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Configuring Directory Numbers 46-24 Cisco CallManager Administratio n Guide 78-10450-02 Updating a Directory Number Follo w these instructions to update a directory numb er assigned to a specif ic phone. Procedure Step 1 Open Cisco CallManager Admini stration. Step 2 Select Device > Ph[...]

  • Page 25

    46-25 Cisco CallManager Administration Guide 78-10450-02 Chapter 46 Configuring Cisco IP Ph ones in Cisco CallManager Shared Line Appearanc es Shared Line Appearances In a Cisco CallManager system, a director y number (line) is considered to be a shared line if it ap pears on more than one de vice in the same partition. This is referred to as a sha[...]

  • Page 26

    Chapter 46 Configuring Cisco IP Phones in Cisco CallM anager Shared Line Appeara nces 46-26 Cisco CallManager Administratio n Guide 78-10450-02[...]