Cisco Systems 7911G manual

Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Cisco Unif ied IP Phone A dministration Guide f or Cisco Unif ied CallManager 4.1(3) Cisco Unified IP Phone 7906G an d 791 1G Text Part Number: O L-10008-01[...]

THE SPECIFICA TIONS AND IN FORMA TION REGARDING THE PR ODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHO UT NO TICE. ALL ST A TEMENTS, INFORMA TION, AND RECOMMEND A TION S IN THIS MANU AL ARE BELIEVED TO BE A CCURA TE BUT ARE PRESENTED WITHOUT W ARRANTY OF ANY KIN D, EXPRESS OR IMPL IED. USERS MUST T AKE FULL RESPONS IBILITY FOR THEIR APPLICA TION [...]

All other trademarks mentioned in thi s docu ment or Website are the property of their respective owners. The use of the word par tner does not imp ly a partnership rel ationship between Cisco and any othe r company. (0601R) Cisco Unif ied IP Phone Administra tion Guide for Cisco CallManag er Copyright © 2006 Cisco Systems, Inc. All rights reserve[...]

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v Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 CONTENTS Preface xiii Overview xiii Audience xiii Organization xiv Related Documentation xv Obtaining Documentation xvi Cisco.com xvi Product Documentation DVD xvii Ordering Documentation xvii Documentation Feedback xvii Cisco Product Security [...]

Contents vi Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Configuring Telephony Featu res 1-9 Configuring Network Parameters Us ing the Cisco Unified IP Phone 1-9 Providing Users with Feature Informat ion 1-10 Understanding Sec urity Features for Cisc o Unified IP Phones 1-10 Overview of Sup[...]

vii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Contents Adding Phones with Cisco Unified CallManage r Administration 2-14 Adding Phones with BAT 2-15 Determining the MAC Address o f a Cisco Unified IP Phone 2-15 CHAPTER 3 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Netw[...]

Contents viii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Overview of Options Configurable from a Phone 4-5 Network Configuration Men u 4-7 Device Configuration Menu 4-15 CallManager Conf iguration Menu 4-15 HTTP Configuration Menu 4-18 Locale Configuration Menu 4-19 UI Configuration Menu [...]

ix Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Contents Creating Custom Backgro und Images 6-4 List.xml File Format Requirements 6-4 PNG File Requirements for Custom Background Image s 6-6 Configuring a Custom Background Image 6-6 CHAPTER 7 Viewing Security Information, Model In formation,[...]

Contents x Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Symptom: The Cisco Unified IP Phone Does No t Register with Cisco Unified CallManager 9-3 Identifying Error Messages 9-4 Registering the Phone with Cisco Unified CallManager 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server S[...]

xi Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Contents APPENDIX A Providing Information to Users A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 How Users Subscribe to Services and Configure Phone Fe atures A-2 How[...]

Contents xii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

xiii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Overview Cisco Unif ied IP Phone Administr ation Guide for Cisco Unif ied CallManag er 4.1.3, Cisco Unif ied IP Phone 7906G a nd 7911G pro vides the information you need to unde rstand, install, co nfigure, manage, and t roubleshoot [...]

Preface Organization xiv Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Organization This manual is o rganized as follows: Chapter 1, “ An Overvie w of the Cisco Unif ied IP Phone” Provides a conceptual ov erview and description of the Cisco Unified IP Phone. Chapter 2, “ Preparin g to [...]

xv Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Related Documentation Related Documentation For more inf ormation about Cisco Unif ied IP Phones or Cisco Unified Cal lManager , refer to the follo wing publications: Cisco Unified IP Phones 7906G and 7911G • Cisco Unified I P Phone [...]

Preface Obtaining Documentation xvi Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Cisco Unified IP Phones Services and Features • Cisco Unified CallManager F eatur es and Se rvices Guide Security Features • Cisco Unified CallMan ag er Security Guide Unified Communications Network Design [...]

xvii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Documentation Feedback Product Documentation DVD The Product Documentation D VD is a comprehensi ve library of technical product documentation on a port able medium. The D VD enables you to access multiple versions of i nstallation, [...]

Preface Cisco Product Security Overview xviii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Y ou can submit comments about Cisco docum entation b y using the response card (if present) behi nd the front co ver of your d ocument or by wri ting to the follo wing address: Cisco Systems Attn: Cu[...]

xix Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Cisco Product Security O verview Reporting Security Problems in Cisco Products Cisco is committed to deli vering secure pr oducts. W e test our products internally before we release them, and we strive to correct all vul nerabilities [...]

Preface Obtaining Technical Assistance xx Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Obtaining Technical Assistance Cisco T echnical Suppor t provides 24-h our-a-day a ward-winning technical assistance. The Cisco T echnical Support & Documentation website on Cisco.com features e xtens[...]

xxi Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Obtaining Techn ical Assistance Submitting a Service Request Using the online T AC Service Requ est T o ol is the fastest way to open S3 and S4 service requests. (S3 and S4 service request s are those in which yo ur network is minimal[...]

Preface Obtaining Additional Publ ications and Information xxii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Se verity 3 (S3)—Operatio nal performance of the network is imp aired, while most busin ess operations remain functional . Y ou and Cisco wi ll commit resources during normal busin[...]

xxiii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Obtaining Additional Public ations and Information • iQ Magazi ne is the quarterly publicatio n from Cisco Systems designed to help growing compan ies learn how they can use technology to increase rev en ue, streamline the ir busi[...]

Preface Document Conventions xxiv Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Document Conventions This document uses the f ollo wing con ventions: Note Means reader take note . Notes contain helpful suggestions or references to material not co vered i n the publication. Caution Means re a[...]

xxv Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Document Conven tions W arnings us e the following con ventions: War ni ng IMPORT ANT SAFETY INSTRUCTIONS This warning symbol m eans danger . Y ou are in a situation that could cause bodily injury . Before you work on any equipment, b[...]

Preface Document Conventions xxvi Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Attention IMPORT ANTES INFORMA TIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger . Vous vous trouvez dans une situation pouvant entraîner des bl essures ou des dommages corporels. Avant de tr[...]

xxvii Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Document Conven tions Advarsel VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynn er å arbeide med noe av utstyret, må du være oppmerksom p?[...]

Preface Document Conventions xxviii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Va r n i n g ! VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signale rar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måst e du vara med[...]

xxix Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Document Conven tions Avis o INSTRUÇÕES IMPORT ANTES DE SEGURANÇA Este símbolo de aviso significa perigo . V ocê se encontra em uma situação em que há risco de lesõe s corporais. Antes de trabalhar com q ualquer equipamento,[...]

Preface Document Conventions xxx Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Advarsel VIGTIGE SIKKERHEDSANVISNINGER Dette advarselssymbol betyde r fare. Du befinder dig i en situation me d risiko for legemesbeskadigelse. Før d u begynder arbejde på udstyr , skal du være opmærksom på d[...]

xxxi Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Preface Document Conven tions[...]

Preface Document Conventions xxxii Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

CH A P T E R 1-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 1 An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phones 7906G an d 7911G pro vide voice co mmunication ov er an Internet Protocol (IP) network. It funct ions much like a standard digital business telephone, allo w[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding the Cisco Un ified IP Phones 7906G and 7911G 1-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Understanding the Cisco Unified IP Phones 7906G and 7911G The Cisco Unified IP Phones 7906G and 7911G are basic IP phone designed[...]

1-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G Figur e 1 -1 Cisco Unified IP Phones 7906G and 791 1G 1 Phone screen Displays phone features such as phone number , call status, and[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one What Networking Pr otocols Are Used? 1-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 What Networking Protocols Are Used? Cisco Unified IP Phones suppor t sev eral industry-standard an d Cisco networking protocols required for v oice com[...]

1-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Networking Protocols Are Used? T able 1 -1 Suppor ted Netw orking P rot ocols on the Cisco Unified IP Phone Networking Protocol Purpo se Usage Notes Bootstrap Protoco l (BootP) BootP en[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one What Networking Pr otocols Are Used? 1-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Internet Protocol (IP) IP is a messaging prot ocol that addresses and sends packets across the networ k. T o communicate usin g IP , network de vices m[...]

1-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported? Related Topics • Understanding Interactions with Other Cisco Unified Communicati ons Products, page 2-2 • Understanding the Phon e Startup Process, page 2-7 [...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one What Features are Su pported? 1-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Feature Overview Cisco Unif ied IP Phones provide core bu siness features , such as call forw arding and transferring, redialing, speed di aling, conference c[...]

1-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported? Configuring Telephony Features Y ou can modify certain settings for the Cisco Unif ied IP Phone from the Cisco Unified CallMa nager Admin istration appl ication.[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding Secu rity Featur es for Cisco Unified IP Phones 1-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Providing Users with Feature Information If you are a system administr ator , you are likely the primary sou rce of informati[...]

1-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Phones T able 1 -2 Cisco Unified IP Pho ne and Cisco Unified CallManag er Secur ity T opics T opic Reference Detailed e xplanation of se[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding Secu rity Featur es for Cisco Unified IP Phones 1-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Overview of Supported Security Features This section prov ides an ov ervie w of the s ecurity features that the phone sup por[...]

1-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Phones T able 1 -3 Overview of Security F eatur es Feature Description Image authentication Signed binary f iles (with the e xtension .s[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding Secu rity Featur es for Cisco Unified IP Phones 1-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Manufacturing i nstalled certif icate Each Cisco Unif ied IP Phones 7906G and 7911G cont ains a unique MIC, which is used for[...]

1-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding Security Features for Cisco Unified IP Phones Related Topics • Identifying Encry pted and Authenticated Phone Cal ls, page 1-15 • De vice Confi guration Menu, page 4-15 ?[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Understanding Secu rity Featur es for Cisco Unified IP Phones 1-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 In an authenticated call, all dev ices participating in the establ ishment of the call are authenticated by the Cisc o Unif i[...]

1-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones A user can barge into an authenticated call, ev en if the phone that is used to barge is nonsecure. The authentication icon co[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 For general info rmation abou t configurin g phones in Cisco Uni f ied CallManager , refer to the “Cisco Unif ied IP Phone[...]

1-19 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones T able 1 -4 Chec klist for Config ur ing the Cisco Unified IP Phones 7906G an d 791 1G in Cisco Unified CallManager T ask Purp[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-20 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 3. Add and conf igure the phone by completing these re quired fields in the Phone Co nfiguration window: – Phone type – [...]

1-21 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones 5. Customize softkey templates (optional). Adds, deletes, or changes order of softke y features that disp lay on the user’ s[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-22 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Installing Cisco Unified IP Phones After you have added the phones to the Cis co Unified CallMana ger database, you can comp[...]

1-23 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones If you used auto-re gistration, you need to update the specif ic configuration information fo r the phone such as associating [...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-24 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 4. Conf igure these network settings on the phone b y choosing Settings > Network Conf iguration . Note Unlock the phone [...]

1-25 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones 6. Make calls with the Cisco Unified IP Phone. V erifies that the phone and features work correctly . Refer to the Cisco Uni f[...]

Chapter 1 An Overview o f the Cisco Unified IP Ph one Overview of Configuring and Installing Cisco Unified IP Phones 1-26 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

CH A P T E R 2-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 2 Preparing to Install the Cisco Unified IP Phone on Your Network Cisco Unified IP Phones enable you to commu nicate using voice over a data network. T o pro vide this capability , the IP Phones depend upon and i nteract with se [...]

Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Understanding Interactions with Other Cisco Unifie d Communications Products 2-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Understanding Interactions with Other Cisco Unified Communications Products T o function i[...]

2-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Understanding Interactions with Other Cisco Unified Commun ications Products Note If the Cisco Unified IP Ph one model that you want to configu re does not appear in t[...]

Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Providing Power to the Cisc o Unified IP Phones 7906G and 7911G 2-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 • Data traff ic to and from the PC connec ted to the switch through the a ccess port of the IP phone [...]

2-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Providing Power to the Cisco Unified IP Phones 7906G an d 7911G Power Guidelines Ta b l e 2 - 1 provides guidelines t hat apply to external power and to PoE power for [...]

Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Understanding Phone Co nfiguration Files 2-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Understanding Phone Configuration Files Config uration fil es for a phone are stored on the TFTP serv er and define parameters[...]

2-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Understanding the Phone Startup Process A phone accesses a defaul t configur ation fi le named XmlDefault.cnf.xml f rom the TFTP server when these conditions ex ist: ?[...]

Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Understanding the Phon e Startup Process 2-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T able 2-3 Cisco Unified IP Phone Start up Pr ocess Step Description Related T opics 1. Obtaining Po wer from the Switch. If a[...]

2-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Understanding the Phone Startup Process 5. Accessing a TFTP Server . In addition to assigning an IP address, the DHCP server directs the Cisc o Unified IP Phone to a T[...]

Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Understanding the Phon e Startup Process 2-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 7. Requesti ng the Conf iguration File. The TFTP server has configuration files, which define parameters for connecting to Ci[...]

2-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Adding Phones to the Cisc o Unified CallManager Databa se Adding Phones to the Cisco Unified CallManager Database Before installin g the Cisco Uni fied IP phone, you [...]

Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Adding Phones to the Cisco U nified CallManager Database 2-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Adding Phones with Auto-Registration By enabling auto-re gistration before you be gin installing phones, you [...]

2-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Adding Phones to the Cisc o Unified CallManager Databa se CallManager Security Guide . F or information abou t enabling auto-re gistration, refer to “Enabling Auto-[...]

Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Adding Phones to the Cisco U nified CallManager Database 2-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Note Cisco Unified CallMan ager automatically disables auto-re gistration if you confi gure the cluster -wide[...]

2-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 2 Preparing to Install the Cisco Unified IP Pho ne on Your Network Determining the MAC Address of a Cisco Unified IP Phone Adding Phones with BAT The Cisco Bulk Administrati on T ool (BA T) is a plug-in appli cation for Cisco Unif ie[...]

Chapter 2 Preparing to Install the Cisco Un ified IP Phone on Your Network Determining the MAC Address of a Cisco Unified IP Phone 2-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

CH A P T E R 3-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 3 Setting Up the Cisco Unified IP Phone This chapter hel ps you install the Cisco Unif ied IP Phones 7906G and 7911G on a Cisco Unif ied Communications netw ork, and includes these topi cs: • Before Y ou Begin, page 3-1 • Ins[...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Before You Begin 3-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 • Handset, page 3-5 • Speaker , page 3-6 • Installing the Cisc o Unified IP Phone, page 3-9 Network Requirements For the Ci sco Unifi ed IP Phones 7906G and 7911 G to suc[...]

3-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Before You Begin Cisco Unified CallManager Configuration The Cisco Unified IP Ph one requires Cisco Unif ied CallManager to handle call processing. Refer to Cisco Unif ied CallManager Administr [...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Before You Begin 3-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 War ni ng Ultimate disposal of this product should be handled according to all national laws and regulations. Statement 1040 War ni ng Do not work on the sy stem or connect or [...]

3-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911 G Components Understanding the Cisco Unified IP Phones 7906G and 7911G Components The Cisco Unified IP Phones 7906G and 7911G include the[...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G Components 3-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o connect a handset to the Cisco Unified IP Phone, p lug the cable into the handset and the Handset por t on the back of t[...]

3-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911 G Components Note In addition to enabling G roup Listen mode, the speak er must be enabled for Gr oup Listen functionalit y . From Cisco [...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G Components 3-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 In some instances, the mechanics or electronics of various headsets can cause remote parties to hear an echo of t h ei r own[...]

3-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Connecting a Headset T o connect a headset to the Cisco Unif ied IP Phone, plug it into t he RJ-9 Handset port on the back of the phone. Depending o n heads[...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Installing the Cisc o Unified IP Phone 3-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o install a Cisco Unif ied IP Phone, perform these st eps: Procedure Notes Reference 1. Connect the foot stand to the back of the phone. See Figure 3-1[...]

3-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Figure 3-1 Connectin g the Footstand (Cisco Unified IP Phone Model 7906G Sho wn) 10/100 SW 154887[...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Installing the Cisc o Unified IP Phone 3-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Figure 3-2 Connect ing the Footstand (Cisco Unifie d IP Phone Model 791 1G Shown) 10/100 SW 10/100 PC 154389[...]

3-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Installing the Cisco Unified IP Phone Figur e 3-3 Cisco Unified IP Pho ne Model 7906G Cable Conn ections 1 Network port (10/100 SW) 4 AC-to-DC power supply 2 Handset port 5 AC power cord 3 DC A[...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Installing the Cisc o Unified IP Phone 3-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Figure 3-4 Cisco Unified IP Ph one Model 791 1G Cable Connections Related Topics • Before Y ou Begin, page 3-1 • Mounting the Phone to a W all, page [...]

3-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Mounting th e Phone to a Wall Mounting the Phone to a Wall Y o u can mount the Cisco Unified IP Phone on a wall u sing the back of the phone as a mounting bracke t or you can use special br ack[...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Verifying the Phone Star tup Process 3-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Verifying the Phone Startup Process After the Cisco Unified IP Phone has power connected to i t, the phone begins its startup process by c ycling through t[...]

3-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone • Domain name • DNS server IP addr ess • TFTP server IP addr ess Collect this informati on an d see the instructions in Chapter 4, “Co[...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone 3-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o c onf igure an LSC on the phone, follow these steps: Procedure Step 1 Obtain the CAPF authentication code that was set when the CAPF w as[...]

3-19 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 3 Setting Up the Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone When the phone successfully complet es the installation procedure, it displays “Success.” If the phone displays, “F ailure,” the autho[...]

Chapter 3 Setting Up th e Cisco Unified IP Phone Configuring Security on the Cisco Unified IP Phone 3-20 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

CH A P T E R 4-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 4 Configuring Settings on the Cisco Unified IP Phone The Cisco Unif ied IP Phone includes man y conf igurable network an d dev ice settings that you may need to modif y before the phone is functional for yo ur users. Y ou c an ac[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Configuration Menus on the Ci sco Unified IP Phones 7906G and 7911G 4-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 • Dev ice Configurati on menu—Provides access to sub-menus from which y ou can vie w a variety of n on netw[...]

4-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phones 7906G and 7911G If you cannot access an opti on on the Settings menu, check the Setting s Access field. For more infor mation, se[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Configuration Menus on the Ci sco Unified IP Phones 7906G and 7911G 4-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 When options are inaccessi ble for modification, a loc ked padlock icon appears on the conf iguration menus. Wh[...]

4-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Overview of Options Configurab le from a Phone • T o ente r a period (for e xample, in an IP address), press the . (perio d) softkey or press * on the keypad. • Press the <&[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Overview of Options Configurable from a Phon e 4-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Related Topics • Displaying a Con figurat ion Menu, page 4-2 • Unlocking and Lock ing Options, page 4-3 • Editing the V alues [...]

4-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Configuration M enu Network Configuration Menu The Network Co nfiguratio n menu provides opt ions for vie wing and making a v ariety of network sett ings. Ta b l e 4 - 2 de[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Network Configuratio n Menu 4-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Domain Name Name of the Domain Name System (DNS) domain in which the phone resides. 1. Unlock network config uration options. 2. Set the DHCP Enabled o[...]

4-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Configuration M enu TFTP Server 1 Primary T rivial Fil e T ransfer Protocol (TFTP) serv er used by the phone. If you are n ot using DHCP on your netwo rk and you want to ch[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Network Configuratio n Menu 4-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 TFTP Server 2 Optional backup TFTP serv er that the phone uses if the primary TFTP server is una vailable. If neither the primary TFTP serv er nor the[...]

4-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Configuration M enu DNS Server 1 DNS Server 2 DNS Server 3 DNS Server 4 DNS Server 5 Primary Domain Name Syst em (DNS) server (DNS Ser ver 1) and optional backup DNS serv [...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Network Configuratio n Menu 4-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 DHCP Address Releas ed Releases the IP address assigned by D HC P . 1. Unlock network config uration options. 2. Scroll to the DHCP Address Released o[...]

4-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Network Configuration M enu SW Port Conf iguration Speed and duplex of t he network port (labeled 10/100 SW). V alid val u es : • Auto Negotiate • 10 Half—10-BaseT/half dupl[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Network Configuratio n Menu 4-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 PC Port Conf iguration (applies to 7911G only) Speed and duplex of the access port (labeled 10/100 PC). V alid val u es : • Auto Negotiate • 10 Ha[...]

4-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu Related Topics • Displaying a Con figurat ion Menu, page 4-2 • Unlocking and Lock ing Options, page 4-3 • Editing the V alues of an Option Setting[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 For an av ailable Cisco Unified CallManager server , an option on the CallManager Config uration menu will sh ow the Cisco Unif ied CallManager server I[...]

4-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu An option may also display one of mo re of the designations or icons sho wn in Ta b l e 4 - 4 . T able 4-4 Cisco Unified CallManag er Server Designation[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 HTTP Configuration Menu The HTTP Confi guration menu displays the URLs of serv ers from which the phone obtai ns a var iety of information. This menu al[...]

4-19 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu Locale Configuration Menu The Locale Conf iguration menu displays in formation about the user locale and the network locale used by the phone. Ta b l e [...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-20 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 UI Configuration Menu The UI Config uration menu displays whethe r the gr oup listen function is enabled. Use Cisco Uni fied CallManager Admi nistration[...]

4-21 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu Ethernet Configuration Menu The Ethernet Conf iguration menu displays whether the Span to PC Port optio n is enabled on the phone (Ci sco Unified IP Pho[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-22 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T able 4-1 0 S ecur ity Confi guration Menu Opti ons Option Description T o Change PC Port Disabled (applies to 7911G only) Indicates whether the access[...]

4-23 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 4 Configuring Se ttings on the Cisco Unified IP Phone Device Configuratio n Menu QoS Configuration Menu The QoS Config uration menu displays informatio n that relates to quality of service (QoS) for the phone. Ta b l e 4 - 1 1 descri[...]

Chapter 4 Configuring Se ttings on the Cisco Unified IP Ph one Device Configuration Menu 4-24 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Network Configuration The Network Co nfiguratio n menu contains the Load Serv er option. The Load Server option is used to optimize installat ion time f[...]

CH A P T E R 5-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 5 Configuring Features, Templates, Services, and Users After you install Cisco U nified IP Phones in your network, conf igure their network set tings, and add them to Cisco Unif ied CallManager , you must use the Cisco Unified Ca[...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Telephony Features Available for the Phone After you add Cisco Unif ied IP Phones to Cisco Unified CallManager , you can add functi[...]

5-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Barge Allows a user to join an in-p rogress call on a shared line. Phones suppo rt Barge in two conference modes: • Built-in confer[...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Call forwar d Forwards all calls to the designated directory number . For more informat io n, refer to the: • Cisco Uni fied Call[...]

5-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Call waiting Receiv es a second incoming call on the same line without discon necting the f irst call. For more informat io n, refer [...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Client matter co des (CMC) Enables a user to specify that a call relates to a specif ic client matter . For more informat io n, ref[...]

5-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Extension M obility En ables users to sign into their direct ory number from any Cisco Unifi ed IP Phone. For more information, refer[...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Immediate Di vert Immediately di verts a call to a vo ice messaging system. When a call is div erted, the line becomes a vai lable [...]

5-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Message waiting Indicates that one or more voice messages are waiting for a user . For more informat io n refer to the: • Cisco Uni[...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Pri vac y Enabl es or disables whether users wit h phones that share the same line can view call status and can barge a call. For [...]

5-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Telephony Features Availab le for the Phone Services Allow s you to use the Cisco Unif ied IP Phone Services Conf iguration menu in Cisco Unif ied CallManager Administr ation t[...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Telephony Features A vailable for the Phone 5-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 V oice messaging system Enables callers to leav e voice messages if calls are unanswered. For more informat ion refer to the: • [...]

5-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Configuring Corporate and Personal Directories Configuring Corporate and Personal Directories The Directories menu on the Cisco Unif ied IP Phones 7906G and 7911G gi ves users [...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Modifying Phone Button Templates 5-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o c onf igure Personal Directory from a web browser , users must access their Cisco Unified CallMan ager User Options web pages. Y ou must [...]

5-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Setting Up Services T o configure softk ey templates, select De vice > Device Settings > Softkey Te m p l a t e from Cisco Unif ied CallManager Admin istration. T o assig[...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Adding Users to Cisco Unified CallManager 5-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 After you configure these services, veri fy that your users ha ve access to the Cisco Unified CallMana ger IP Phone Options web-base[...]

5-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 5 Configuring Features, Temp lates, Services, an d Users Specifying Options that Appear on the User Options Web Pag es Specifying Options that Appear on the User Options Web Pages From the User Options web page, users can customize a[...]

Chapter 5 Config uring Feat ures, Templates, Se rvic es, and Users Specifying Options that A ppear on the User Optio ns Web Pages 5-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

CH A P T E R 6-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 6 Customizing the Cisco Unified IP Phone This chapter descr ibes how yo u can customize phone ri ng sounds and background images at your site. Ring sounds pl ay when the phone recei ves a call. Background images appear on the pho[...]

Chapter 6 Customiz ing th e Cisco Unified IP Phone Creating Custom Phone Ring s 6-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 RingList.xml File Format Requirements The RingList.xml f ile def ines an XML object that contains a list of phone ring types. This f ile can include up to 50 ring[...]

6-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Creating Custom Phone Rings PCM File Requirements for Custom Ring Types The PCM files for the rings must meet th ese requirements for proper playback on Cisco Unified IP Phones: • Raw PCM (n[...]

Chapter 6 Customiz ing th e Cisco Unified IP Phone Creating Custom Backgr ound Images 6-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Step 4 Sav e your modifications and close the Ring List.xml file. Step 5 T o cache the new RingList.x ml file, stop and start the TFTP service b y using Cis[...]

6-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Creating Custom Background Images Ti p If you are manually crea ting the directory structur e and the List.xml file, you must ensure that the dire ctories and files can be accessed by the user[...]

Chapter 6 Customiz ing th e Cisco Unified IP Phone Creating Custom Backgr ound Images 6-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 PNG File Requirements for Custom Background Images Each background imag e requires tw o PNG files: • Full size image—V ersion that appears on the on the[...]

6-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 6 Customiz ing the Cisco Unified IP Phone Creating Custom Background Images Note Cisco recommends that you also stor e backup copies of custom image files in another location. Y ou can use these backup copi es if the customized files [...]

Chapter 6 Customiz ing th e Cisco Unified IP Phone Creating Custom Backgr ound Images 6-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

CH A P T E R 7-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 7 Viewing Security Information, Model Information, Status, and Statistics on the Cisco Unified IP Phone This chapter descri bes how to use the following menus on the Cisco Unified IP Ph ones 7906G and 7911G to v iew model i nform[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Security Configuration Menu 7-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 This chapte r includes the se topics: • Security Conf iguration Menu, page 7-2 • Model Informa[...]

7-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Security Configuration Menu • CTL File—Displays the MD5 hash o f the ce rtif icate trust list (CTL) file that is installed i[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Security Configuration Menu 7-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Ta b l e 7 - 1 provides a list of the CTL Fil e items and a description of each. T o add or change[...]

7-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Security Configuration Menu Note When you press the Unlock softke y , it ch anges to Loc k . If you decide not to change the TFT[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Model Inform ation Screen 7-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Ta b l e 7 - 2 provides a list of the Trust List items and a description of each. Model Information [...]

7-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu Ta b l e 7 - 3 provides a list of Model Info rmation items and a description of each . Status Menu The Status menu p[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o a ccess the Status menu, follow these steps: Procedure Step 1 Press the Appli cations Menu button. Step 2 Sele[...]

7-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu Step 3 Status . Step 4 Select Status Messages . Note T o remo ve current status messages, press the Clear softkey . [...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T able 7 -4 Status Messages on the Cisco Unified IP Phones 7906G and 791 1G Message Description Possible Explanat[...]

7-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu Checksum Error Downloaded software f ile is corrupted. Obtain a ne w copy of the ph one firm ware and place it in t[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 DNS timeout DNS server d id not respond. • Network is bu sy—The errors should resolve th emselves when the ne[...]

7-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu File auth error An error occurred when the phone tried to v alidate the signature of a signed f ile. This message i[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Load Server is in va lid Indicates an inv alid TFTP server IP address or name in the Load Serv er option. The Loa[...]

7-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu TFTP access error TFTP se rver is pointing to a directory that does not exist. • If you are using DHCP , verify t[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Network Statistics Screen The Network St atistics screen displays informati on about the phone and netw ork perfo[...]

7-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu T o display the Network Statisti cs screen, follo w these steps: Procedure Step 1 Press the Appli cations Menu butt[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 One of the f ollow ing val u es : Initialized TCP-timeout CM-closed -TCP TCP-Bad-A CK CM-reset-TCP CM-aborted-TCP[...]

7-19 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 7 Viewing Security Info rmation, Model Informatio n, Status, and Statistics on the Cisco Unified IP Phone Status Menu Firmware Versions Screen The Firmware V ersions screen displays informat ion about the fir mware ve rsion running o[...]

Chapter 7 Viewing Security Info rmation, Model Info rmation, Sta tus, and Statistics on th e Cisco Unified IP Phone Status Menu 7-20 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

CH A P T E R 8-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 8 Monitoring the Cisco Unified IP Phone Remotely T o allow system admi nistrators to remotely monitor the oper ation of a ph one, each Cisco Unified IP Phon e has a web page from which you can vie w a variety of information abou [...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone 8-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 • Device Logs, page 8-15 • Streaming Sta tistics, page 8-16 Accessing the Web Page for a Phone T o access the web page for a Cisco Unifi ed IP Ph[...]

8-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Disabling Web Page Acc ess • Network Statistics —Includes the follo wing hyperlinks, which pro vide information abou t network traf fic: – Ethernet Inf o rmation —Displays info[...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Device Information 8-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T o disable access to the web pages fo r a phone, follow these steps from Cisco Unified Cal lManager Administration: Step 1 Choose De vice > Phone . Step 2 Specif[...]

8-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Device Information App Load ID Identif ier of the firmwa re running on the phone Boot Load ID Identifier of the factory-in stalled load running on the phone V ersion V ersion of t he f[...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Device Information 8-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 UDI Displays th e following Cisc o Unique Device Identif ier (UDI) informatio n about the phone: • De vice T ype—indicates hardw a re type. F or example, phone d[...]

8-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration Network Configuration The Network Conf iguration area on a phone’ s web page displays network confi guration information and in formation about ot her phone set[...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Network Configuration 8-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Domain Name Name of t he Domain Name System (DNS) domain in which the phone resides. IP Address Internet Protocol (IP) address of the phone. Subnet Mask Subnet ma[...]

8-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration CallManage r 1–5 Host names o r IP addresses, in prioritize d order , of the Cisco Unif ied CallManager serv ers with which the phone can register . An item can[...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Network Configuration 8-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Services URL URL of the server from w hich the phone obtains Cisco Unified IP Phone services. DHCP Enabled Ind icates whether DHCP is being used by the phone. DH[...]

8-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Configuration PC Port Configuration (applies to 7911G only) Speed and duplex of the switch port, where: • A—Auto Ne gotiate • 10H—10-BaseT/half duple x • 10F—10-Ba[...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Network Statistics 8-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Network Statistics These network statistics areas on a ph one’ s web page provide informat ion about network traf fic on the phone: • Ethernet Inform ation area[...]

8-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Network Statistics T able 8-3 Ethernet Infor mation Area It ems Item Description Tx Frames T otal number of pack ets transmitted by the phone Tx broadcast T otal number of broadcast p[...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Network Statistics 8-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Rx shortErr T otal number of FCS error packets or Align erro r packets recei ved that are less than 64 b ytes in size Rx shortGood T otal number of good pack ets re[...]

8-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Device Logs Device Logs The De vice Logs area on a phone’ s we b pa ge provides info rmation you can use to help moni tor and troub leshoot the ph one. • Console Logs—Includes h[...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Streaming Statistics 8-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Streaming Statistics A Cisco Unified IP Phon e can stream information to and from up to three de vices simultaneously . A phone streams information when it is on [...]

8-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 8 Monitoring t he Cisco Unified IP Phone Remotely Streaming Statistics Sender Report T ime Internal time st amp indicating when this streaming statistics report was generated Sender Start T ime Time that t he stream started Rcvr Lost[...]

Chapter 8 Monitoring th e Cisco Unified IP Phone Remotely Streaming Statistics 8-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01[...]

CH A P T E R 9-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 9 Troubleshooting and Maintenance This chapter pro vides information that can assist you in troubleshooti ng problems with your Cisco Unif ied IP Phone 7906G or 7911G or with your Cisco Un ified Communications netw ork. It also e[...]

Chapter 9 Trou bleshooting and Maintenance Resolving Startup Problems 9-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Resolving Startup Problems After installing a Cisco Unif ied IP Phone into your netw ork and adding it to Cisco Unified CallMana ger , the phone should start up as describe[...]

9-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Resolving Startup Problems 2. V erify that the phon e is recei ving power: – If you are us ing external po wer , veri fy that the electrical outlet is functional. – If you are usin g in-line powe[...]

Chapter 9 Trou bleshooting and Maintenance Resolving Startup Problems 9-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 • Cisco Unified CallMan ager and TFTP Services Are Not Runni ng, page 9-6 • Creating a New Configuration File, page 9-7 Identifying Error Messages As the phone cycles t[...]

9-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Resolving Startup Problems Verifying TFTP Server Settings Y ou c an determine the IP address of the TFTP server used by the phone b y pressing the Applications Menu b utton on the phone and then sele[...]

Chapter 9 Trou bleshooting and Maintenance Resolving Startup Problems 9-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 If you are using DHCP , check the IP addr esses d istributed by your DHCP server . Refer to Understandin g and T r oubleshooting DHCP in Catalyst Switc h or Enterprise Netw[...]

9-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Resolving Startup Problems T o start a servic e, follo w these steps: Procedure Step 1 From Cisco Unified CallM anager Adm inistration, ch oose Application > Cisco Unified CallManager Serviceabili[...]

Chapter 9 Trou bleshooting and Maintenance Cisco Unified IP Phone Resets Unexpectedly 9-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Note • When y ou remov e a phone from the Cisco Unif ied CallManager database, its config uration file is deleted f rom the Cisco Uni fied Ca llManager TF[...]

9-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Cisco Unified IP Phone Resets Unexpectedly Verifying Physical Connection V erify that the Ethernet connection to which the Cisco Unified IP Phone is connected i s up. For example, check if the partic[...]

Chapter 9 Trou bleshooting and Maintenance Cisco Unified IP Phone Resets Unexpectedly 9-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Checking Static IP Address Settings If the phone has been assigned a static IP address, v e rify that you ha ve entered the correct settings. See the “N [...]

9-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Cisco Unified IP Phone Resets Unexpectedly Eliminating DNS or Other Connectivity Errors If the phone continues to reset, follo w these steps to eliminate DNS or other connectivity errors: Step 1 Use[...]

Chapter 9 Trou bleshooting and Maintenance Troublesho oting Cisco Unified IP Phone Security 9-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Troubleshooting Cisco Unified IP Phone Security Ta b l e 9 - 1 provides troubleshoot ing information for t he security features on the Cisco Unified [...]

9-13 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce General Troublesh ooting Tips Ta b l e 9 - 2 provides general troubleshooti ng information for the Cisco Unif ied IP Phone. T able 9-2 Cisco Unified IP Phone T r oubleshooting Summary Explanation Da[...]

Chapter 9 Trou bleshooting and Maintenance General Troubleshooting Tips 9-14 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Changing the telephon e config uration. By default, the network conf iguration options are lock ed to pre vent users from making changes that could imp act their network[...]

9-15 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Resetting or Restoring the Cisco Unified IP Phone Resetting or Restoring the Cisco Unified IP Phone There are two method s for resetting or restoring the Ci sco Unified IP Phone: • Performing a Ba[...]

Chapter 9 Trou bleshooting and Maintenance Resetting or Restoring th e Cisco Unified IP Phone 9-16 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 Performing a Factory Reset When you perform a f actory reset of the Cisco U nif ied IP Phone, the follo wing information is erased or r eset to its[...]

9-17 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Chapter 9 Troubleshooting and Maintena nce Using the Quality Report Tool T o perform a factory reset of a phone, follow these steps: Procedure Step 1 Unplug the po wer cable from the phone and then plug i t back in. The phone be gins its po [...]

Chapter 9 Trou bleshooting and Maintenance Where to Go for More Tr oubleshooting Information 9-18 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 For more informati on about using QR T , refer to Cisco Unif i ed CallManager Serviceability Admi nistration Guide and Cisco Unif ied CallMana ger S[...]

A-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 APPENDIX A Providing Information to Users If you are a system administr ator , you are likely the primary sou rce of information for Cisco Unif ied IP Phone users in your network or com pany . It is impo rtant to provide cu rrent and thorough[...]

Appendix A Provid ing Information to Users How Users Get Copies of Cisco U nified IP Phone Manuals A-2 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01 How Users Get Copies of Cisco Unified IP Phone Manuals Y ou should provide end users with a ccess to user docu mentation for the Cisco Unif ied [...]

A-3 Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager OL-10008-01 Appendix A Provid ing Information to Users How Users Access a Voice Messaging System • A user ID and default password needed to access the application. These settings correspond to the v alues you entered when you added the user to Cisco Uni [...]

Appendix A Provid ing Information to Users How Users Configure Per sonal Directory Entries A-4 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01 How Users Configure Personal Directory Entries Users can conf igure personal directory entries on the Ci sco Unified IP Phone. T o configure personal di[...]

B-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 APPENDIX B Supporting International Users T r anslated and localized versions of the Ci sco Unif ied IP Phones ar e av ailable in se veral languages. If you are us ing Cisco Unif ied IP Phones in a l ocale other than English, yo u should inst[...]

Appendix B Supporting International Users B-2 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01[...]

C-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 APPENDIX C Technical Specifications The follo wing sections describe the technical s pecifications for the Cisco Unif ied IP Phones 7906G and 7911G. • Physical and Operating En vironment Specif ications, page C-1 • Cable Specifications, p[...]

Appendix C T echnical Specifications Cable Specifications C-2 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01 Cable Specifications • RJ-9 jack (4-conductor) for hand set and headset connection. • RJ-45 jack for the LAN 10/10 0BaseT connection (labeled 10/100 SW). • RJ-45 jack for the acc [...]

C-3 Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager OL-10008-01 Appendix C Technical Specification s Network and Access Port Pinouts Access Port Connector Ta b l e C - 3 describes the access port connector pinouts. 3R D + 4 +48 V olts return 1 5 +48 V olts return 1 6R D - 7 +48 V olts source 1 8 +48 V olts [...]

Appendix C T echnical Specifications Network and Access Port Pinouts C-4 Cisco Unified IP Phone 7906G and 7911G Admi nistration Guide for Cisco Unified CallManager OL-10008-01[...]

IN-1 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 INDEX Symbols .cnf.xml configuration file 2-7 Numerics 10/100/1000 PC po rt 3-5 10/100 PC port 3-5 See also access port 10/100 SW port 3-5 See also network port A abbreviated dialing 5-2 AC adapter, connecting 3-10 access, to phone settings [...]

Index IN-2 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 custom 6-4 List.xml file 6-4 PNG file 6-4, 6-6 background images requirements 6-6 barge 1-16, 5-3 BAT (Bulk Administration Tool) 2-15 block external to external transfer 5-3 BootP 1-5 BOOTP Server 4-7 Bootstrap Protoc ol (BootP) 1-5 C [...]

IN-3 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index registering with Cisco Unified CallManager 2-12, 2-13, 2-15 resetting 9-15 supported ne tworking pro tocols 1-4 technical specifications C-1 troubleshooting 9-1 using LDA P directories 5-13 web page 8-1 Cisco Unified IP Phone 7912G fig[...]

Index IN-4 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 description 1-5 troubleshooting 9-9 DHCP Address Relea sed 4-12 DHCP Enabled 4-11 DHCP Server 4-7 Directories URL 4-18 directory numbers, assigni ng manually 2-14 direct tr ansfer 5-6 DNS server troubleshooting 9-11 verifying settings [...]

IN-5 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index G GARP Enabled 4-22 group call pickup 5-7 Group Listen 4-20 Group Listen mode 3-6 H handset light strip 1-4 handset, conn ecting 3-10 headset port 3-10 hold 5-7 Host Name 4-7 HTTP description 1-5 HTTP Configuration m enu about 4-18 opt[...]

Index IN-6 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 J join 5-8 L LDAP directories, using with Cisco Unified IP Phone 5-13 List.xml file 6-4 Locale Configuration menu about 4-19 options Network Locale 4-20 Network Locale Version 4-20 User Locale 4-19 User Locale Char Set 4-19 User Locale[...]

IN-7 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index DHCP Enabled 4-11 DHCP Server 4-7 DNS Server 1-5 4-11 Domain Name 4-8 Host Name 4-7 IP Address 4-8 MAC Address 4-7 Operational VLAN ID 4-11 PC Port Configurat ion 4-14 PC VLAN 4-14 Subnet Mask 4-8 SW Port Configurat ion 4-13 TFTP Serve[...]

Index IN-8 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 PC VLAN 4-14 personal di rectories 5-13 phone button templates, modifying 5-14 phones configuration checklist (table) 1-18 phone settings access 4-2 physical connection, verifying 9-9 plugging in Cisco Unifie d IP Phone 3-9 PNG file 6-[...]

IN-9 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index device authentication 1-13 file authentication 1-13 image authentication 1-13 Locally Significant Certificate ( LSC) 3-17 media encry ption 1-14 signaling au thentica tion 1-13 Security Configuration menu about 4-21 options GARP Enable[...]

Index IN-10 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 T TAPS (Tool for Auto-Registered Phones Support) 2-13 TCP 1-6 technical specifications, for Cisco Unified IP Phone C-1 telephony features abbreviated dialing 5-2 auto answer 5-2 barge 1-16, 5-3 block external to external transfer 5-3 [...]

IN-11 Cisco Unified IP Phone 7906G and 7911G Administ ration Guide for Cisc o Unified CallManager OL-10008-01 Index Cisco Unified CallManager sett ings 9-6 Cisco Unified IP Phone 9-1 DHCP 9-9 DNS 9-11 DNS settings 9-6 IP addressing and routing 9-5 network connect ivity 9-4 network outages 9-9 phones resetting 9-10 physical connection 9-9 services o[...]

Index IN-12 Cisco Unified IP Phone 7906G an d 7911G Administration Guide fo r Cisco Unified CallManager OL-10008-01 W wall mounting 3-15 Web Access Enabled 4-22 web page about 8-1 Access 8-3, 8-12 accessing 8-2 Console Logs 8-3 Core Dumps 8-3 Debug Display 8-3, 8-15 Device Information 8-2, 8-4 disabling access to 8-3 Ethernet Information 8-3, 8-12 [...]

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