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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems 9971 E-1, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems 9971 E-1. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Cisco Systems 9971 E-1 should contain:
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems 9971 E-1 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems 9971 E-1, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems 9971 E-1.
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Table of contents for the manual
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Page 1
EFT Draf t - CISCO C ONFIDENTIAL iii Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Co mmunications Manager 8.5 (SIP) OL-20861-01 CONTENTS Preface xi Overview xi Audience xi Organization xi Related Documentation xiii Obtaining Documentation, Obtaining Support, and Security Guid elines xiii Document Conventions xi[...]
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Page 2
EFT Draf t - CISCO C ONFIDENTIAL Contents iv Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP) OL-20861-01 Terminology Information 1-30 CHAPTER 2 Preparing to Install the Cisco Un ified IP Phone on Your Network 2-1 Understanding Intera ctions with Othe r Cisco Unified IP Telephony Pr[...]
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Page 3
EFT Draf t - CISCO C ONFIDENTIAL Contents v Cisco Unified IP Phone 8961, 9951, and 9971 Administration Gu ide for Cisco Un ified Communications Manager 8.5 (SIP) OL-20861-01 Using Bluetooth Wireless Headsets 3-8 Handsfree Profile 3-8 Important Note about Head set Types 3-10 Using External Devices 3-11 Installing the Cisco Unified IP Phone 3-11 Conn[...]
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Page 4
EFT Draf t - CISCO C ONFIDENTIAL Contents vi Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP) OL-20861-01 Understanding WLAN Standards and Technologies 6-2 802.11 Standard s for WLAN Communications 6-3 World Mode (8 02.11d) 6-4 Radio Frequency Ranges 6-5 802.11 Data Rate s, Tx Power[...]
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Page 5
EFT Draf t - CISCO C ONFIDENTIAL Contents vii Cisco Unified IP Phone 8961, 9951, and 9971 Administration Gu ide for Cisco Un ified Communications Manager 8.5 (SIP) OL-20861-01 VPN Configur ation Menu 7-16 Connecting to VPN 7-16 VPN Configuration Setting s 7-17 CHAPTER 8 Configuring Featur es, Templates, Services, and Users 8-1 Telephony Features Av[...]
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Page 6
EFT Draf t - CISCO C ONFIDENTIAL Contents viii Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP) OL-20861-01 CHAPTER 10 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 10-1 Model Information Screen 10-1 Status Me nu 10-2 Status Messages Sc reen 10 -3 E[...]
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Page 7
EFT Draf t - CISCO C ONFIDENTIAL Contents ix Cisco Unified IP Phone 8961, 9951, and 9971 Administration Gu ide for Cisco Un ified Communications Manager 8.5 (SIP) OL-20861-01 Checking Static IP Add ress Settings 12-7 Verifying the Voice VLAN Configur ation 12-7 Verifying that the Phones Have Not Been Intentionally Reset 12-7 Eliminating DNS or Othe[...]
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Page 8
EFT Draf t - CISCO C ONFIDENTIAL Contents x Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP) OL-20861-01 Performing Final End User Co nfiguration Steps D-6 APPENDIX E Installing the Wall Mount fo r the Cisco Unified IP Phone E-1 Installing the Wall Mount for Cisco Unified IP Phone 8[...]