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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco Systems CATALYST 2940, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cisco Systems CATALYST 2940 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cisco Systems CATALYST 2940. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cisco Systems CATALYST 2940 should contain:
- informations concerning technical data of Cisco Systems CATALYST 2940
- name of the manufacturer and a year of construction of the Cisco Systems CATALYST 2940 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cisco Systems CATALYST 2940 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cisco Systems CATALYST 2940, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cisco Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cisco Systems CATALYST 2940.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cisco Systems CATALYST 2940 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Getting St arted Guide Catalyst 2940 Switch Getting Started Guide INCLUDING LICENSE AND W ARRANTY 1 About this Guide 2 T aking Out What Y ou Need 3 Running Exp ress Setup 4 Managing the Switc h 5 Installing the Switc h 6 In Case of Difficulty 7 Obtaining Documentation 8 Obtaining T ec hnical Assistance 9 Cisco Limited Lifetime Hardware W arranty T [...]
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Page 2
2 1 About this Guide This guide provides instruction s on how to use Ex press Setup to initially config ure your Catalyst switch. Also covered are switch management options, basic installation procedures, port a nd module connections, and troubleshooting help. For additional instal lation and configuration info rmat ion, and technical specification[...]
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Page 3
3 Shipping Box Contents Catalyst 2940 switch Three number-8 Phillips pan-head screws Regulatory Compliance and Safety Information for the Catalyst 2940 Switch Catalyst 2940 Switch Getting Started Guide Cisco Product Ownership Registration card Console cable Four rubber mounting feet AC power cord (AC-powered switches only) Screw template Mounting m[...]
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Page 4
4 3 Running Express Setup When you first set up the switch, you should use Expr ess Setup to enter the init ial IP information. This enables the switch to connect to local routers and th e Internet. Y ou can then access the switch through the IP address for further configuration. T o run Express Setup: Step 1 V erify that no devices are connected t[...]
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Page 5
5 Step 7 Connect a straight-through Category 5 Ethernet cable (not provided) to any 10/100 or 10/100/1000 Ethernet port on the switch front panel and to the Ethernet port on the PC. Step 8 V erify that the LEDs on both Ethernet ports are green. Step 9 W ait 30 seconds. Step 10 Launch a web browser on your PC. Enter the IP address 10.0.0.1 in the we[...]
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Page 6
6 Step 12 Enter this information in the Network Settings fields: • In the Management Interface (VLAN ID) field, the default is 1 . Enter a new VLAN ID only if you want to ch ange the management in terface through w hich you manage the switch and to which you assign IP information. The VLAN ID range is 1 to 1001. • In the IP Address field, enter[...]
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Page 7
7 Refreshing the PC IP Address After you complete Express Setup, yo u should refresh the PC IP address. For a dynamically assigned IP addr ess, disconnect the PC from the switch, and reconnect it to the network. The network DHCP server will assign a new IP add ress to the PC. For a statically assigned IP address, change it to the previously configu[...]
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Page 8
8 Downloading Cisco Network Assistant Cisco Network Assistant is a free software prog ram that you download from Cisco.com and run on your PC. Network Assistant offers advanced options for configuring an d monitoring multiple devices, including switches, switch clusters, switch stacks, routers, and access points. Follow these steps: 1. From the dev[...]
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Page 9
9 5 Installing the Switch This section covers switch installation and port co nnections. For additional installation and ca bling information, refer to the Catalyst 2940 Switch Hardware Installation Guide on Cisco.co m. Y ou can order an optional cable guard to secure cables to the front of the switch and prevent them from being accidentally remove[...]
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Page 10
10 Installation Warning Statements This section includes the basic installatio n warning statements. War n in g T o prevent the switch from o v erheating, do no t operate it in an area that exceeds the maximum recommended ambient temperature of 113°F (45°C). T o prevent airflow restriction, allow at least 3 inches (7.6 cm) of clearance around the[...]
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Page 11
11 Installing the Switch on a Desk or Wall T o place the switch on a desk without using the moun ting screws, simply attach the four rubber feet on the bottom panel of the switch. T o install th e switch on top of a desk, under a desk, or on a wall, use the mounting template and three moun ting screws. Follow these steps: 1. Position the screw temp[...]
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Page 12
12 Installing the Switch Using the Magnet Mount Follow these steps: 1. Position the magnetic panel on the mounting surface. 2. Place the bottom of the switch on the magnetic panel. Catalyst 2940 S E R IE S SYST STAT DPLX SPD Metal mounting surf ace Mounting magnet Switch bottom panel[...]
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Page 13
13 Connecting to the Switch Ports This section describes how to connect to the fixe d switch po rts and to the SFP module port. For additional cabling information and a list of supporte d SFP modules, refer to the hardware installation guide on Cisco.com. Connect to 10/100 Port s and the 10/100/1000 Port Follow these steps: Connect to t he 100BASE-[...]
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Page 14
14 Install and Connect to SFP Module Port Y ou can use either the 100BASE-FX port or the SFP mo dule slot, but not both at the same time. By default, the 100BASE-FX port is active if an S FP modul e is not installed in the switch at startup. If you install an SFP module after th e switch has powered on, you must reload the switch to enable the SFP [...]
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Page 15
15 6 In Case of Difficulty If you experience difficulty , help is available here and on Cisco.com. This section includes Express Setup troubleshooting, how to reset the switch, how to access help online, and where to find more information. Troubleshooting Express Setup If Express Setup does not run, or if the Expres s Setup page do es not appear in[...]
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Page 16
16 Resetting the Switch This section describes how to reset the switch by rerunning Express Setup. These are reasons why you might want to reset the switch: • Y ou installed the switch in your network and cannot connect to it because you assigned the wrong IP address. • Y ou want to clear all configuration from the switch a nd assign a new IP a[...]
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Page 17
17 Follow these steps: 1. Open your browser , and go to http://ww w .cisco.com/. 2. Click T echnical Support . 3. Click Product Support > Switches > Catalyst LAN and A TM Switches > 2940 Series Switches > T roubleshooting . 4. Click the subject that addresses the p roblem that you are experiencing. For More Information For more informat[...]
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Page 18
18 7 Obtaining Documentation Cisco documentation and additional literature are ava ilable on Cisco.com. Cisc o also provides several ways to obtain technical assistance and other technical resources. These sections explain how to o btain technical information from Cisco Systems. Cisco.com Y ou can access the most current Ci sco documentation at thi[...]
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Page 19
19 Y ou can submit comments by using the response ca rd (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 W est T asman Drive San Jose, CA 95134-9883 W e appreciate your comments. 8 Obtaining Technical Assistance For all customers, partners, resellers, and[...]
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Page 20
20 Submitting a Service Request Using the online T AC Service Request T ool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are t hose in which your network is mini mally impaired or for which you require product information.) After you describe your situation, the T AC Service Request T ool provides recommended s[...]
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Page 21
21 Obtaining Additional Public ations and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. • Cisco Marketplace provides a var iety of Ci sco books, reference gu ides, and logo merchandise. V isit C isco Marketplace, the c ompany store, at this URL: http://www.c[...]
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Page 22
22 9 Cisco Limited Lifetime Hardware Warranty Terms There are special terms applicable to your hardware wa rranty and various services that you c an use during the warranty period. Y our formal W arranty Statement, including the warranties and license agreements applicable to Cisco software, i s availabl e on Cisco.com. F ollow these steps to acces[...]
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Page 23
23 Duration of Hardware Warranty A Cisco product hardware warranty is supported for as long as the original end user continues to own or use the product, provided that the fan and power su pply warranty is limited to five (5) years. In the event of a discontinuance of product manufa cture, the Cisco warranty support is limited to five (5) years fro[...]
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Page 24
Corporate Headquarters Cisco Systems, Inc. 170 W est T asman Drive San Jose, CA 95134-1706 USA www .cisco.com T el: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 European Head quarters Cisco Systems Internat ional BV Haarlerbergpark Haarlerbergweg 13-19 1101 CH Amsterdam The Netherlands www-europe.cis co.com T el: 31 0 20 35 7 1000 Fax: 31 0 2[...]