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Cisco Systems CIVS-IPC-2500 manual

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  • Page 1

    Americas Headquarters Cisco Systems, In c. 170 West Tasman Drive San Jose, CA 951 34-1706 USA http://www.ci sco.com Tel: 408 526-4000 800 553-NETS (638 7) Fax: 408 527-0883 Cisco V ideo Sur v eillance 250 0 S eries IP Camera User Guide Models CIVS-IPC-250 0 and CIVS-IPC-250 0W Text Part Number: OL -19273-02[...]

  • Page 2

    NOTICE. ALL STATEMENTS, INF ORMATION, AND R ECOMMENDATION S IN THIS MANU AL ARE BELIEV ED TO BE ACCURATE BUT ARE PRESEN TED WITHOUT WARRANTY OF ANY KI ND, EXPRES S OR IMPLIED. USERS MUST TAK E FULL RESPONS IBILITY F OR THEIR APPLI CATION OF ANY P RODUCTS. THE SOFTWARE L ICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PROD UCT ARE SET FO RTH IN THE[...]

  • Page 3

    3 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 CONTENTS Preface 1-5 Overview 1-5 Organization 1-5 Obtaining Documentation, Obtaining Support, and Security Guid elines 1-5 CHAPTER 1 Overview 1-1 Features 1-1 IP Camera Physical Details 1-2 DC Auto Iris Lens Connector Pinouts 1-6 Package Contents 1-6 CHAPTER 2 Getting Started [...]

  • Page 4

    -4 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter Firmware Window 3-19 Audio/Video Windows 3-19 Video Window 3-19 Audio Window 3-24 Security Windows 3-26 Product Process Window 3-26 Initialization Window 3-27 Complexity Window 3-27 Applications Windows 3-28 Mail & FTP Window 3-28 Motion Detection Window 3-30 Eve[...]

  • Page 5

    5 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 Preface Overview This document pro vides information ab out installing , conf iguring, using, managing, and t roubleshooting follo wing products: • Cisco V ideo Surv eillance 2500 IP Camera, model CIVS-IPC-2500 • Cisco V ideo Surv eillance 2500W IP Camer a, model CIVS-IPC-2[...]

  • Page 6

    6 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Preface Obtaining Documentation, Obtaining Support, and Security Guide lines Subscribe to the What’ s New in Cisco Pr oduct Documentation as a Really Simple Syndication (RSS) feed and set content to be deliv e red directly to your deskto p using a reader applicatio n. The R[...]

  • Page 7

    CH A P T E R 1-1 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 1 Overview This chapter pr ovides a n ov ervie w of the Cisco V ideo Surv eillance IP Ca meras and its featu res. It includes these topics: • Features, page 1-1 • IP Camera Physical Details, page 1-2 Features The Cisco V ideo Surveill ance IP Cameras offer a[...]

  • Page 8

    1-2 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 1 Overvi ew IP Camera Physical Details • Syslog sup port— The IP camera can send log data to a Syslog server . • IP address f ilter — Y ou can designate IP addresses that can access the IP camera and IP addresses that cannot access the IP camera. • User -d[...]

  • Page 9

    1-3 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 1 Overview IP Camera Physical Details Figur e 1 -1 Fr ont of IP Camer a 1 Lens opening The IP camera supports a v ariety of C and CS mount lenses, which at tach here. For best performance, Ci sco recomme nds that you use a DC auto iris lens. 2 Focu s ri ng Allo ws yo[...]

  • Page 10

    1-4 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 1 Overvi ew IP Camera Physical Details Figure 1-2 and the table that follows describe th e items on the rear of the IP camera. Figur e 1 -2 Rear of IP Camera 1 Antenna connectors (wireless model only ) Antennas scre w into these connectors and are used for communi c[...]

  • Page 11

    1-5 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 1 Overview IP Camera Physical Details Figure 1-3 and the table that foll ows descri be the items on the side of the IP camera. Figur e 1 -3 Side of IP Camer a 6 Analog vid eo output BNC connector for video out put (75 ohm). 7 Speaker output Allows the connection of a[...]

  • Page 12

    1-6 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 1 Overvi ew DC Auto Iris Lens Connector Pinouts DC Auto Iris Lens Connector Pinouts Figure 1-4 and the table that foll ows descr ibe the pinouts of the DC au to iris lens connector on the IP camera. Figur e 1 -4 DC A uto Ir i s Lens Connector Pinouts Package Content[...]

  • Page 13

    CH A P T E R 2-1 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 2 Getting Started This chapter pro vides instructions for installing and performing the initial setu p of the Cisco V ideo Surveillance IP Camera. It also de scribes how to access the IP camera through a web browser so that you can config ure it or vie w video f[...]

  • Page 14

    2-2 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 2 Getting Started Installing the Cisco Vide o Surveillance IP Camera • If you do not connect an e xternal de vice (speak er , microphone, analog video d isplay , input de vice, output de vice, or control device) when you perform the follo wing installation procedu[...]

  • Page 15

    2-3 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 2 Getting Started Installing the Ci sco Video Surveillance IP Camera Step 2 If you are using a DC auto iris lens, connect its cable to the DC auto iris lens connector on the IP camera. For best perfo rmance, Cisco recommends that you use a DC auto iris lens. Step 3 W[...]

  • Page 16

    2-4 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 2 Getting Started Installing the Cisco Vide o Surveillance IP Camera Step 10 If you are u sing a wireless IP ca mera, or a wired IP camera on a net work connection tha t does not provide PoE, connect the optional 12 V power adapter . First, connect the bare wires at[...]

  • Page 17

    2-5 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 2 Getting Started Performing the Initial Se tup of the IP Camera After you install the IP camera, follo w the instructions in the “Performing the Initi al Setup of the IP Camera” sectio n on page 2-5 to acc ess and configure the camera. Performing the Initial Set[...]

  • Page 18

    2-6 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 2 Getting Started Accessing the IP Came ra Windows Step 6 After the IP camera reboots, start Internet Explor er and, in the Address f ield, enter the follo wing: protocol :// ip_address where: • pr otocol is HTTPS or HTTP . (Y ou can use HTTP only if you enabled i[...]

  • Page 19

    2-7 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 2 Getting Started Accessing the IP Camera W indows T o access the IP came ra windows, follo w these steps: Procedure Step 1 Start Inte rnet Explore r and enter th e following in the address field: protocol:// ip_address:po rt_number where: • pr otocol is HTTPS for [...]

  • Page 20

    2-8 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 2 Getting Started Adjusting Back Focu s on the IP Camera Adjusting Back Focus on the IP Camera T o obtain the sharpest image from the camera, you may need to adjust its back focus. This adjustment is useful if the focus contr ol on a lens does not allo w you to obta[...]

  • Page 21

    2-9 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 2 Getting Started Resetting the IP Camera Resetting the IP Camera Y ou reset the IP camera by pressing the Reset b utton on the rear of the de vice (see Figure 1-2 on page 1-4 ). There are various reset types, as described in Ta b l e 2-2 . Y ou also can perform some[...]

  • Page 22

    2-10 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 2 Getting Started Cleaning the IP Camera Cleaning the IP Camera T o clean and IP camera, follow these guidelines: • T o clean the IP camera housing, use a clean, dry , soft cloth to gently wipe the surface of the housing • T o clean t he lens, use only tissue p[...]

  • Page 23

    CH A P T E R 3-1 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 3 Configuring and Managing the IP Camera The Cisco V ideo Surveillance IP Camera pr ovides conf iguration windo ws that you use to conf igure and manage the IP camera. This chapter explains ho w to access the configuration windo ws, describes each windo w , and [...]

  • Page 24

    3-2 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Configuration Overview Ta b l e 3-1 Guidelines f or Configur ing the IP Camera Configuration Item Explanation Guidelines for Use Reference IP camera name and description Identifies the IP camera. Recommended. See the “Bas[...]

  • Page 25

    3-3 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Configuration Overview V ideo options Sets video resolu tion and quality , whether yo u use one or two video streams, str eaming mode, picture appearance, whether video includes a time stamp or te xt ov erlay , and ho w the I[...]

  • Page 26

    3-4 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Navigating the Configuration Windows Navigating the Configuration Windows After you access the conf iguration windo ws as described in the “ Accessing the IP Camera Windo ws” section on page 2-6 , a windo w appears that[...]

  • Page 27

    3-5 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows – Product Process – Initialization – Complexi ty • Applications – Mail & FTP – Motion Detection – Event – SNMP – Alarm I/O Ports – PTZ (RS-485) • Status – System – Audio V ideo – [...]

  • Page 28

    3-6 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Setup Window s Ta b l e 3-2 Basic Setup Window Options Option Description Device Settings De vice ID Display only . Unique identifier of the IP camera. The device ID is configured for the IP camera at the factory . Camera N[...]

  • Page 29

    3-7 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows Wireless Setup Window The W ireless Setup windo w provides optio ns for conf iguring wireless security an d region settings f or the W ireless IP camera. This window is not a vailable for the wired IP camera mod[...]

  • Page 30

    3-8 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Setup Window s Ta b l e 3-3 Wir eless Setup Window Options Option Description Wir eless Settings SSID Enter the service set identi fier (SSID) that is used by wireless devices on your network . The SSID can be any combinati[...]

  • Page 31

    3-9 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows Passphrase If you wa nt to generate ke ys for encryption, enter a w ord or group of printable characters and c lick the Generate but ton. If WEP encr yption is set to 64 bit, each of the 4 ke y fields is populat[...]

  • Page 32

    3-10 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Setup Window s WP A/WP A2 Enterprise Mode Options Note These options appear if you choose WP A/WP A2 Enterprise from t he Security Mode drop-do wn list. Protocol T ype Choose a protocol type and enter desired i nformation [...]

  • Page 33

    3-11 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows Advanced Setup Window The Adv anced Setup w indow provides options for conf iguring v arious networ k and protocol sett ings for the IP camera. T o display the Adv anced Setup window , access the config uration[...]

  • Page 34

    3-12 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Setup Window s HTTP/HTTPS Enable HTTP Alternati ve Port Check this check box to enable Internet access to the IP camera through an HTTP port other than the def ault port 80. If you enable this option , enter a port number [...]

  • Page 35

    3-13 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Setup Windows Enable Multicast Check thi s check box to send video a nd audio data as a multi cast stream. When multicast is enabl ed, the IP camera sends video and audio to the multicast addresses that you d esignate. Multi[...]

  • Page 36

    3-14 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Setup Window s IP Filter Window The IP Filter wi ndow p rovides optio ns for controlling access to the IP camera b y designating a list of IP addresses that can access the IP camera and a list of IP addre sses that cannot [...]

  • Page 37

    3-15 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Administration Windows Administration Windows The Administration win dows let you configu re IP came ra users, reset or rest art th e IP camera, and upgrade f irmware on the IP camera . The follo wing sections describe the S[...]

  • Page 38

    3-16 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Administration W indows Users Window The Users window lets you conf igure access to the IP camera for the following types of users: • Administrator—Can access t he config uration windo w s for the IP camera, view video[...]

  • Page 39

    3-17 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Administration Windows Maintenance Window The Maintenance windo w provid es options for resetting or restarting the IP camera, sa ving conf iguration information fro m the IP camera, and upload ing the conf iguration in form[...]

  • Page 40

    3-18 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Administration W indows Ta b l e 3-8 Maint enance Window Options Option Description Restore Factory Defau lts Click the Restor e button to rest ore all IP came ra settings to their factory de fa u l t va l ue s . T o confi[...]

  • Page 41

    3-19 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Audio/Video Window s Firmware Window The Firmware win dow lets y ou view i nformation about the fi rmware that is inst alled on the IP camera and upgrade the firmw are. Before you upgrade f irmware, do wnload the firmw are f[...]

  • Page 42

    3-20 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Audio/Video Windows T o display the V ideo window , access the conf iguration wi ndows as descr ibed in the “ Accessing the IP Camera W indows” section on pag e 2-6 , click, A udio/V ideo , then click Vi d e o . If you[...]

  • Page 43

    3-21 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Audio/Video Window s Max. Frame R ate Choose the desired maxi mum frame rate per second for the pr imary video stream from the IP camera. For the wired IP camera, the default v alu es are 30 for NTSC and 25 for P AL. For the[...]

  • Page 44

    3-22 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Audio/Video Windows V ideo Adjust ment V ideo System Choose the media format that the IP camera should use: NTSC/60 Hz or PA L / 5 0 H z . If your IP camera re cei ves a v oltage with a 60Hz sign al, choose NTSC/60 Hz . If[...]

  • Page 45

    3-23 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Audio/Video Window s Options Enable T ime Stamp Check this check box to display the t ime from the internal clock of the IP camera as an overlay on the video image from the IP camera. Enable T ext Display Check this check bo[...]

  • Page 46

    3-24 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Audio/Video Windows Audio Window The Audio windo w provides opti ons for enabling and co nf iguring audio that is transmitted to and from the IP camera. Y ou can conf i gure audio for these devices: • Internal micr ophon[...]

  • Page 47

    3-25 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Audio/Video Window s Ta b l e 3-1 1 A udio Windo w Options Option Description Enable Audio Check this check box to enable audio from the IP camera, and choose one of these options: • Simplex - Listen Only —Enables a simp[...]

  • Page 48

    3-26 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Security Windows Security Windows The Security windo w s prov ide options for stopping IP camera processes, confi guring administr ator and root password requ irements, and enabling access to the IP camera throug h HTTP or[...]

  • Page 49

    3-27 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Securit y Windows Initialization Window The Initialization windo w lets you configure administ rator and root passwords, wh ether the IP camera can be accessed through an HTTP connection in addition to th e default HTTPS (HT[...]

  • Page 50

    3-28 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows Applications Windows The Applications windo ws provide options for conf iguring and managing a variet y of applications and IP camera acti vities. The follo wing sections describe t he Applications wi[...]

  • Page 51

    3-29 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows T o display the Mail & FTP windo w , access the configuration windo ws as described in the “ Accessing the IP Camera Windo w s” section on pa ge 2-6 , click Applications , then click Mail & F[...]

  • Page 52

    3-30 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows Motion Detection Window The Motion De tection win dow allo w s you to configure up to three areas in a video field. The IP camera monitors activity in each area. If acti vity exceeds a configured thre[...]

  • Page 53

    3-31 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows If you change an y options in the Motion Detection windo w , you must click Apply to sa ve the changes. Note In addition to mo ving objects, motion detect ion ca n be trigg ered by rapid changes in light[...]

  • Page 54

    3-32 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows Ta b l e 3-17 describes the options in the Ev ent windo w . Ta b l e 3-17 Event Window Options Option Description Event Schedule Event Schedule List Displays the schedules that you conf igure in the N[...]

  • Page 55

    3-33 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows Actions Choose the desired options to designate acti ons that the camera takes when e vents occur: • E-Mail —Causes an e-mail message to be deli vered to the SMTP serv er . The e-mail alerts users th[...]

  • Page 56

    3-34 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows SNMP Window The SNMP windo w allows you to configure S imple Network Management Protoc ol (SNMP) settings for the IP came ra. These se ttings can help you m anage complex netwo rks by sending messages[...]

  • Page 57

    3-35 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows Alarm I/O Ports Window The Alarm I/O Ports windo w allows you to con figure v arious options for the tw o input and tw o output ports on the IP camera. A state chan ge of an inp ut ports triggers a ca me[...]

  • Page 58

    3-36 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Applications W indows PTZ (RS-485) Window The PTZ (RS-485) windo w allo ws you to enable pan, tilt, zoom (PTZ) functions for the IP camera. These functions require that the I P camera be installed wi th a motorized zoom/fo[...]

  • Page 59

    3-37 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Applications Windows Preset Positions Window If you click the Set Pr es et P osition butto n in the PTZ (RS-485) w indow , as described in th e Set Preset Position ro w in Ta b l e 3-20 , the Preset window appears. This wind[...]

  • Page 60

    3-38 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows Status Windows The Status windo ws provide options for v iewi ng and managing a v a riety of system informatio n. The follo wing sections describe t he Applications windo ws in detail: • System W indow , p[...]

  • Page 61

    3-39 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows System Window The System window displays in formation about the IP camera. T o displa y the System window , acc ess the configuration windo ws as des cribed in the “ Accessing the IP Camera W indows” secti[...]

  • Page 62

    3-40 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows Network Window The Network windo w displays information about v arious IP camera network settings and operations. Y ou configu re the settings as described in the “Basic Setup W i ndow” section on page 3[...]

  • Page 63

    3-41 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Syslog & Log Window The Syslog & Log w indow lets you ma nage the IP camera log file, whic h captures an d stores informa tion about the IP camera and its activities. The IP camera captures the info rm[...]

  • Page 64

    3-42 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows Ta b l e 3-26 describes the messages that can appear in the IP camera log f ile. When you view the lo g file, each message includes t he date and time that it wa s logged. Sys Log Serv er Enable Syslog Serve[...]

  • Page 65

    3-43 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Ta b l e 3-26 Syslog and Lo g Infor mation Message Explanation System log messages. Note These messages appear if you enable the Sy stem Log option. Alert: De tected motion Alert generated b y the IP camera de[...]

  • Page 66

    3-44 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows NTP: Failed to synchronize data & time with the NTP server . Provides information when you confi gure the IP camera to obtains its time fr om an NTP server . NTP: No NTP serv er specif ied. NTP: Synchron[...]

  • Page 67

    3-45 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Stream: R TSP stream started. [ip: Ty p e , UDP: Addr ess_1 : Po r t _ 1 -> Addr ess_2 : Po r t _ 2 , User ] Provides information wh en an R TSP stream from the IP camera is initiated (R TSP stream started)[...]

  • Page 68

    3-46 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows Video Log Window The V iew V ideo Log windo w lets you manage video file s. If the T rigger Event option is enabled in the Event windo w , the IP camera creates a vide o file for each e vent that it detects.[...]

  • Page 69

    3-47 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 3 Configuring and Ma naging the IP Camera Status Windows Ta b l e 3-27 View Vid eo Log Windo w Options Option Description V ideo Log Displays a list of v ideo logs. Files are named Camera _name-Event_Name-yymmdd -hhmmss.xxx , where: • Camer a_name is the name of t[...]

  • Page 70

    3-48 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 3 Config uring and Managin g the IP Camera Status Windows[...]

  • Page 71

    CH A P T E R 4-1 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 4 Viewing Live Video After you install and set up the Cisco V ideo Surveillance IP Camera as described in Chapter 2, “Getting Started, ” users can connect to the IP camera through In ternet Explorer and a ccess the Home window to view li ve video from the IP[...]

  • Page 72

    4-2 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 4 Viewing Live Video Viewing Video thr ough the Home W indow Overview Figur e 4-1 Home Window 1 Digital zoom f actor . For informat ion about digit al zooming, see the “Home W indo w Controls” section on page 4-3 . 2 IP camera date and time. Y ou configure the d[...]

  • Page 73

    4-3 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 4 Viewing Live Video Viewing Video throug h the Home Window Overview Home Window Controls The Home windo w prov ides controls for se veral IP camera features. Ta b l e 4-1 describes the co ntrols in th e H om e wi n d ow . Note The IP camera administrator and users w[...]

  • Page 74

    4-4 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 4 Viewing Live Video Viewing Video thr ough the Home W indow Overview IP camera control b uttons T o pan the IP camera, use the left or right arro w buttons. T o tilt the IP camera, use the up or do wn arrow b uttons. T o move the IP camera to it s ho me position, c[...]

  • Page 75

    4-5 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 4 Viewing Live Video Viewing Video throug h the Home Window Overview Snapshot button Captures and sa ves a snapshot image of th e current video image in the format and location of your choice, an d with the f ile name of your choice. When you click this b utton, foll[...]

  • Page 76

    4-6 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 4 Viewing Live Video Viewing Video through Third- Party Devices or Software Viewing Video through Third-Party Devices or Software Y ou can allo w users to access video streams from the IP camera through t hird-party mobile de vices, or through the VLC media player o[...]

  • Page 77

    4-7 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 Chapter 4 Viewing Live Video Viewing Video through Th ird-Party Devices or Software • T o access the primary MPEG-4 s tream with audio only , enter this command: rtsp:// ip_address /img/audio .sav Accessing the Secondary MPEG-4 Stream by using VLC Player In the follo wing [...]

  • Page 78

    4-8 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 4 Viewing Live Video Viewing Video through Third- Party Devices or Software T o access the MJPEG s tream with video an d audio, enter either of these commands: rtsp:// ip_address /img/jpgme dia.sdp rtsp:// ip_address /img/jpgme dia.sav • T o access the MJPEG s tre[...]

  • Page 79

    CH A P T E R 5-1 Cisco Video Surveillance 2500 Seri es IP Camera User Guide OL-19273-02 5 Troubleshooting This chapter describes some common probl ems that may be encountered while usin g the IP camera and provid es possible solutions. Symptom Cannot connect to an IP camera through a web browser . Possible Cause Y ou are not using a supported PC op[...]

  • Page 80

    5-2 Cisco Video Surveillance 2500 Se ries IP Came ra User Guide OL-19273-02 Chapter 5 Tro ubleshooting Symptom Conf iguration windo ws do not display when yo u click the Setup link in the Main wi ndo w . Possible Cause Y ou or another user recently e xited the conf iguration windo ws by exiting a bro wser without f irst clicking the Logout b utton.[...]

  • Page 81

    A-1 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 APPENDIX A Using the IP Camera with Cisco VSM Cisco V ideo Survei llance Manager (VSM) is a suite of p ower ful and flexi ble video survei llance applications that interoperate with a wide range of de vices and cameras to pro vide a complete, standards-based video surveillanc[...]

  • Page 82

    A-2 Cisco Video Surveillance 2500 Se ries IP Camera User Guide OL-19273-02 Appendix A Using the IP Camera with Cisco VSM[...]

  • Page 83

    IN-1 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 INDEX A action configuring 3-33 overview 3-31 triggered by eve nt 3-31 ActiveX contro ls 3-30 activity indication 1-3 Activity LED 1-3 Administration wi ndows 3-15 Administrator user typ e configuring 3-16 description 3-16 password recovering 5-1 setting 3-16, 3-27 user name[...]

  • Page 84

    Index IN-2 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 Complexity window options 3-27 overview 3-27 configuration guidelin es 3-1 overview 3-1 requirements 3-1 configuration, of IP camera backing up 3-1 7 copying to camera 3-17 saving 3-1 7 uploading 3-17 configuration file saving 3-1 8 uploading 3-18 configuration win dow[...]

  • Page 85

    Index IN-3 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 description, for IP camera 3-6 DHCP, obtaining I P address through 2-5, 2-9, 3-7 DNS server primary 3-7, 3-40 secondar y 3-7, 3-40 DSCP, for QoS 3-13 dual streaming 3-19, 4-6 E EAP-FAST 3-10 EAPOL window options 3-15 overview 3-14 EAP-TLS 3-10 e-mail notification confi[...]

  • Page 86

    Index IN-4 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 configuring 3-38 moving camer a to 4-4 Home window accessing 2-6 controls in 4-3 figure 4-2 overview 4-1 HTTP accessing camera through 2-7 allowing access through 2-5, 3-27 alternative port 3-12 default port 3-12 HTTPS accessing camera through 2-7 alternative port 3-12[...]

  • Page 87

    Index IN-5 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 restoring factory default con figurations 3-18 SDRAM 3-33, 3-41, 3-46 serial number 3-39 tilting 4-4 time zone 3-6 troubleshooting 5-1 Unique Device Identif ier (UDI) 3-39 user types 3-16 windows 2-6 zoom digital 4-4 optical 3-38, 4-3 IP Filter win dow options 3-14 ove[...]

  • Page 88

    Index IN-6 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 muting PC 4-5 on camera 1-3 PC 4-5 sensitivity of PC 4-5 mixed mode 3-8 mobile device, view ing video through 4-6 motion detection custom area 3-31 event trigger 3-32 overview 3-30 trigger s 3-31 Motion Detection wind ow options 3-31 overview 3-30 mounting, IP camera 2[...]

  • Page 89

    Index IN-7 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 port for power adapter 1-5 powering off the IP camera 2-8 powering on the IP camera 2-8 Power over Ethernet (PoE) 2-1 terminal bl ock 2-4 power adapter connecting 2-4 supported 2-1 Power over Ethernet (PoE) 1-4, 2-1 preset list 3-37, 3-38 preset position configuring 3-[...]

  • Page 90

    Index IN-8 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 WEP key 3-9 WEP options for wireless IP camera 3-8 WPA/WPA2 enterprise mode opti ons 3-10 WPA/WPA2 personal mode opti ons 3-9 Security windows 3-26 sensitivity PC microphone 4-5 sensor firmware version, of IP camera 3-39 sequence executing 4-3 overview 3-36, 3-37 Prese[...]

  • Page 91

    Index IN-9 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 Users window options 3-16 overview 3-16 user type Administrator 3-16 configuring 3-16 privilege level 3-17 User 3-16 User user type configuring 3-16 description 3-16 password 3-17 V video analog display, installin g 2-3 bit rate 3-20 brightness 3-22 contrast 3-22 forma[...]

  • Page 92

    Index IN-10 Cisco Video Surveillance 2500 Series IP Camera User Guide OL-19273-02 region 3-10, 3-11 security 3-41 SSID 2-4, 3-8, 3-40 wired mode 2-9 wireless mode 2-9 wireless mode 2-9 Wireless Setup wi ndow options 3-8 overview 3-7 Z zoom digital 4-4 optical 3-37, 4-3[...]