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Cisco Systems OL-5378-01 manual

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Table of contents for the manual

  • Page 1

    CH A P T E R 45-1 Cisco CallManager Administration Guide OL-5378-01 45 Cisco IP Phone Configuration Cisco IP Phones as full-featured telephones can pl ug directly into your IP network. Y ou can use the Cisco CallManag er Administration phone conf iguration windo ws to conf igure t he follo wing Cisco IP Phones and de vi ces: • Cisco IP Phone 7900[...]

  • Page 2

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-2 Cisco CallManager Administratio n Guide OL-5378-01 The follo wing topics pro vide informat ion about w orking with an d config uring Cisco IP Phones in Cisco C al lManager Administration: • Config uring Cisco IP Phones, p age 45-2 • Gate way Conf igu ration, page 44-1 •[...]

  • Page 3

    45-3 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Config uration Configuring Cisco IP P hones For in formation on ho w to con figur e phones as well as H.323 clients, CTI p orts, and other devices from Cisco CallManager Admini stration, see the following topics: • Cisco IP Phone Config uration, page 45-1 • Gate wa[...]

  • Page 4

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-4 Cisco CallManager Administratio n Guide OL-5378-01 T o display the MA C addres s when the phon e is po wered on, refer to the Cisco IP Phone documentation that suppo rts your phone model. The fol lowing ex amples sho w steps that you may perform for the Cisco IP Phone models [...]

  • Page 5

    45-5 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Note Add the Cisco V G248 Phone Ports from the Gate way Conf iguration windo w of Cisco CallManager Admi nistratio n. See the “Gat eway Co nf iguration” section on page 44-1 for configuratio n information. Procedure Step 1[...]

  • Page 6

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-6 Cisco CallManager Administratio n Guide OL-5378-01 Figur e 45-1 Phone Configur ation Window Step 7 Reset the phone after making chan ges to apply the ne w settings. See the “Resetting a Phone” section on page 45-8 . Next Steps If you want t o config ure speed-dial b utton[...]

  • Page 7

    45-7 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Copying an Existing Phone If you want t o manually add se veral similar phones to the Ci sco CallManager database, you can add one and then cop y its basic setting s to apply to anoth er phone. Y ou must change at least the Me[...]

  • Page 8

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-8 Cisco CallManager Administratio n Guide OL-5378-01 • Adding a Phone, page 45-4 • Resetting a Phone, page 45- 8 • Updating a Phone, p age 45-10 • Deleting a Phone, p age 45-11 • Phone Conf iguration Settings, page 45-13 • Config uring Speed-Dial Buttons, page 45-2 [...]

  • Page 9

    45-9 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Figur e 45-2 Find and List Ph ones Windo w Step 3 Check the check boxes ne xt to the phones that you want t o reset. T o select all the phones in th e windo w , chec k the check box in the ma tching records title bar . Step 4 [...]

  • Page 10

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-10 Cisco CallManager Administratio n Guide OL-5378-01 Updating a Phone T o update a Ci sco IP Phone by u sing Cisco CallManager Administration, perform the follo wing procedure. Procedure Step 1 Choose De vice > Phone . The Find and List Phones wind ow displays. Step 2 T o l[...]

  • Page 11

    45-11 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones • Cisco IP Phones , Cisco CallManager System G uide • Phone Conf iguration Checklist , Cisco CallMana ger System Guide Deleting a Phone T o delete a Cisco IP Phone by using Cisc o CallManager Administration, perform the f[...]

  • Page 12

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-12 Cisco CallManager Administratio n Guide OL-5378-01 Figur e 45-3 Find and List Ph ones Windo w Step 3 Perform one of the follo wing actions: • Check the check box es next to the phones that yo u want to de lete and click Delete Selected . • Delete al l the phones in the w[...]

  • Page 13

    45-13 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Phone Configuration Settings T able 45-1 describes the av ailable settings in the Phone Conf iguration windo w . Note The Product-Specific Conf iguration sectio n contains model-specific fields that the phone manufactur er de[...]

  • Page 14

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-14 Cisco CallManager Administratio n Guide OL-5378-01 T able 45-1 Phone Configur ation Settings Field Description Device Information MA C Address Enter the Media Access Control (MA C) address that identif ies Cisco IP Phones (hardware phones o nly). Make sure that th e v alue c[...]

  • Page 15

    45-15 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Device Name Enter a name to identi fy software-based telephones. The value can include 1 to 15 characters, including alphanumeric, dot, dash, an d underscores. Cisco CallManager makes this field a vailable only for H.323 clie[...]

  • Page 16

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-16 Cisco CallManager Administratio n Guide OL-5378-01 Media Resource Group List Choose the appro priate Media Resource Group List. A Media Resource Group List comprises a prioritized grouping of media r esource groups. An application chooses the required media resource, such as[...]

  • Page 17

    45-17 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Location Choose the appropriate locati on for this Cisco IP Phone. The location specif ies the total bandwidth that is av ailable for calls to and from th is location. A locati on setting of None means that the loca ti ons fe[...]

  • Page 18

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-18 Cisco CallManager Administratio n Guide OL-5378-01 Network Locale From the drop-do wn list box, choose the locale that is associated with the phone. The network locale contains a definit ion of the tones and cadences that t he phone in a specific geographic area uses. Cisco [...]

  • Page 19

    45-19 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Softkey T emplat e Information Softke y T emplate Choose the appro priate softke y template. The softke y template determin es the configuration of the softkeys on the Cisco IP Phones 7960, 7940, and 7905. Firmware Load Info [...]

  • Page 20

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-20 Cisco CallManager Administratio n Guide OL-5378-01 Directory Enter the server f rom which the phone obtains directory information. Lea ve this fi el d blank to accept the default setting. Cisco CallManager displays this fiel d only for Cisco IP Phone 79 60 and 7940 models. M[...]

  • Page 21

    45-21 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Proxy Server Enter the host and port (for example, proxy .cisco.com:80) that are u sed to proxy HTTP requests for access to non-lo cal host addresses from the phone HTTP client. If the phone receiv es a URL such as www .cisco[...]

  • Page 22

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-22 Cisco CallManager Administratio n Guide OL-5378-01 Configuring Speed-Dial Buttons Y o u use Cisco CallManager Administration to configure speed-dial b uttons for phones if you w ant to provide speed-dial buttons for users or if you are confi guring phones that do not ha ve a[...]

  • Page 23

    45-23 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Procedure Step 1 From the Phone Co nfiguration window , click the Add/Update Speed Dials link at the top of the windo w . Note T o display the Phone Conf iguration windo w , choose Device > Phone . Enter your se arch crit [...]

  • Page 24

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-24 Cisco CallManager Administratio n Guide OL-5378-01 Related Topics • Cisco IP Phone Config uration, page 45-1 • Adding a Directory Number , page 45-30 • Updating a Director y Number , page 45-31 • Config uring Speed-Dial Buttons, page 45-2 2 • Cisco IP Phones , Cisc[...]

  • Page 25

    45-25 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones windows, refer to the Cisco IP Phone 796 0/7940 User Guide . For more information on maintaining services in Ci sco CallManager Administration, see the “Cisco IP Phone Services Conf iguration” section on page 33-1 . Subsc[...]

  • Page 26

    Chapter 45 Cisco IP Phone Configuration Configuring Cisco I P Phones 45-26 Cisco CallManager Administratio n Guide OL-5378-01 Related Topics • Resetting a Phone, page 45- 8 • Updating Services, page 45-26 • Unsubscribing from a Service, page 45-27 • Adding a Cisco IP Phone Service, page 33- 4 • Phone Conf iguration Checklist , Cisco CallM[...]

  • Page 27

    45-27 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Cisco IP P hones Unsubscribing from a Service T o unsubscribe from a service, perform the following steps. Procedure Step 1 Choose De vice > Phone . The Find and List Phones wind ow displays. Step 2 Enter search criteria to locat e a s pec[...]

  • Page 28

    Chapter 45 Cisco IP Phone Configuration Finding a Phone 45-28 Cisco CallManager Administratio n Guide OL-5378-01 Finding a Phone Because you might ha ve thousands of Cisco IP Phones in your network, Cisco CallManager le ts you se arch for p hones based on specif ied criteria. Follo w these step s to search for a spec if ic Cisco IP Pho ne in the Ci[...]

  • Page 29

    45-29 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers Step 4 Enter your sear ch text, if an y , in the Find f ield. Step 5 If you choose calling search space or device pool in Step 2 , the options that are av ailable in the database display . From the drop-down li st box below [...]

  • Page 30

    Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers 45-30 Cisco CallManager Administratio n Guide OL-5378-01 Related Topics • Adding a Directory Number , page 45-30 • Deleting a Directory Number, page 45-33 • Updating a Director y Number , page 45-31 • Directory Number Conf iguration Settings, page 45-34 Adding a Directory[...]

  • Page 31

    45-31 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers Step 8 For t he changes to ta ke ef fect, click Restart Devices . A messages indicates the number of de vices that you want to restart . Step 9 Click OK to restart the de vices, or click Cancel to cancel the process. Note De[...]

  • Page 32

    Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers 45-32 Cisco CallManager Administratio n Guide OL-5378-01 Step 3 Click the name of the phone to update. The Phone Conf iguration window disp lays. Step 4 From the Directory Numbers list, click the line that you want to update. The Directory Number Conf iguration windo w displays. [...]

  • Page 33

    45-33 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers Deleting a Directory Number Perform the follo wing procedure to dele te a directory numb er from a specific phone. Before You Begin If you try to delete a directory that is i n use, Cisco CallManager displays an error messag[...]

  • Page 34

    Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers 45-34 Cisco CallManager Administratio n Guide OL-5378-01 Step 7 T o reset or restart the phon e and apply the ne w settings, click Reset Phone . Restarting the phone reregi sters the phones with Ci sco CallManager without shutting the phone do wn. Resetting the phone shuts do wn [...]

  • Page 35

    45-35 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers Partiti on Choose the partitio n to which the directo ry number belongs. Make sure that the di rectory number that you enter in the Directory Num ber fiel d is unique within the partition that you choose. If yo u do not want[...]

  • Page 36

    Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers 45-36 Cisco CallManager Administratio n Guide OL-5378-01 Calling Search Space Choose the approp riate calling search space. A calling search space comprises a collec tion of partitions that are searched for number s that are called from this directory number . The value that you [...]

  • Page 37

    45-37 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers AAR Group Choose the automated alternat e routing (AAR) group for this de vice. The AAR group provides the pref ix digits that are used to route calls that are ot herwise bl ocked due to insuf ficient bandw idth. An AAR grou[...]

  • Page 38

    Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers 45-38 Cisco CallManager Administratio n Guide OL-5378-01 Call Forward a nd Pickup Settings Forward All V oice Mail—Check this check box to use settings in the V oice Mail Prof ile Conf iguration windo w . Note When this ch eck box is checke d, you cannot enter a directory numb [...]

  • Page 39

    45-39 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers Forward No Answer V oice Mail—Check th is check box to use setti ngs in the V oice Mail Prof ile Conf iguration windo w . Note When this box is checked, you cannot enter a directory number in t he Destination box or choose[...]

  • Page 40

    Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers 45-40 Cisco CallManager Administratio n Guide OL-5378-01 Line T ext Label Use this f ield only if y ou do not want the directory number to sho w on the line appearance. Enter text that identif ies this directory number for a line/phone combination. Suggested entries include boss?[...]

  • Page 41

    45-41 Cisco CallManager Administration Guide OL-5378-01 Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers Message W aiting Lamp Policy Use this f ield to conf igure the handset lamp illuminati on policy . Choose one of the follo wing options: • Use System Policy (The dire ct ory number refers to the service parameter “Messag[...]

  • Page 42

    Chapter 45 Cisco IP Phone Configuration Configuring Directory Numbers 45-42 Cisco CallManager Administratio n Guide OL-5378-01 Related Topics • Cisco IP Phone Config uration, page 45-1 • Gate way Conf iguration, page 44-1 • Resetting a Phone, page 45- 8 • Adding a Directory Number , page 45-30 • Updating a Director y Number , page 45-31 ?[...]