Cisco Systems SPA525G manual

Cis c o Small Busine s s Pro IP Phone SP A525 G (S IP) USER GUIDE[...]

Contents Cisco S mall Business Pro IP Phone SP A525G (SIP) 1 FCC and IC Statement 7 Federal Communication Commissi on Interference Statement 7 IMPORTANT NOTE 7 Industry Canada Statement 8 About This Document 9 Purpose 9 Organization 9 Finding Information in PDF Files 10 12 Chapter 1: Getting Started 13 Overview of the Cisco SPA525G IP Phone 14 Cari[...]

Contents Cisco S mall Business Pro IP Phone SP A525G (SIP) 2 Chapter 2: Installing Your Phone 27 Before You Begin 28 Connecting the Handset 28 (Optional) Attaching the Desk Stand 30 (Optional) Mounting the Phone to the Wall 31 Connecting Your Phone’s Power 33 Connecting Your Phone to the Computer Network 34 Connecting Your Phone to the Wired Netw[...]

Contents Cisco S mall Business Pro IP Phone SP A525G (SIP) 3 Viewing and Returning Missed Calls 49 Returning a Missed Call 49 Viewing a List of Missed Calls 49 Turning the Missed Calls Shortcut On and Off 50 Forwarding Cal ls 50 Forwarding Calls to a Single Number 51 Forwarding Calls When Your Phone is Busy 51 Forwarding Calls When You Don’t Answ[...]

Contents Cisco S mall Business Pro IP Phone SP A525G (SIP) 4 Setting or Changing a Phone Password 63 Logging In and Logging Out of Your Phone 64 Accessing Voicemail 64 Chapter 4: Using Advanced Phone Features 66 Configuring Privacy and Security Features 67 Blocking Caller ID 67 Blocking Anonymous Calls 67 Using Secure Call 68 Enabling Dial Assistan[...]

Contents Cisco S mall Business Pro IP Phone SP A525G (SIP) 5 Viewing Phone, Networ k, and Call Information 82 Viewing Phone Information 82 Viewing Network Information 83 Viewing Phone Line and Extension Information 83 Viewing Peripheral Status 84 Viewing the Wireless Connection Status 84 Advanced Menus for Techni cal Support Personnel 85 Chapter 5:[...]

Contents Cisco S mall Business Pro IP Phone SP A525G (SIP) 6 Appendix A: Additional Information 103 Regulatory Compliance and Safety Information 103 Warranty 103 End User License Agreement (EULA) 103 Support Contacts 103 Appendix B: Where to Go From Here 104 Product Resources 104 Related Documentation 105[...]

© 2008 Cisco Syst ems, Inc. All rights reser ved. OL - 18193-01 FC C and IC Statemen t Fe deral Communic a tion C ommission Inter fer enc e Sta tement This equipment has b een test ed and f ound t o comply with the limits f or a Class B digital device, pursuant to Part 15 of the FC C Rules. The se limits ar e designed to pr ovide reasonable pr ot [...]

© 2008 Cisco Syst ems, Inc. All rights reser ved. OL - 18193- 01 This transmitter must not be co-lo cat e d or operating in conjunction with an y other antenna or transmitter . Industr y Cana da Sta tement This device complie s with RSS-210 of th e Industr y Canada Rules . Operation is subject to the f ollowing two conditions : 1 . This device may[...]

Preface Cisco Small Business Pro SP A525 G (SIP) User Guide 9 Ab out This D o cument Purpose This guide describ es the conc epts and tasks nece ssar y to use and c onfigur e your Cisco S P A525G IP Phone. NOTE The SP A525 G f eatures var y , dep ending on the typ e of call control syst em that you are using. This document des cribe s using the S P [...]

Preface Cisco Small Business Pro SP A525 G (SIP) User Guide 10 Finding Information in PDF Files The <Product Name> documents are published as PDF files . The PDF Find/Search t ool within Adob e® Reader ® lets you find inf ormation quickly and easily online. Y ou can per f orm the following tasks: • Sear ch an individual PDF file. • Sear[...]

Preface Cisco Small Business Pro SP A525 G (SIP) User Guide 11 STEP 2 Optionally , click the arrow ne x t t o the Find t ext box t o refine y our s earch by choosing sp ecial options such as Whole W ords Only . STEP 3 Press Enter . STEP 4 Acrobat displa ys the first instanc e of the search t erm. STEP 5 Press Enter again t o continue to mor e insta[...]

Preface Cisco Small Business Pro SP A525 G (SIP) User Guide 12 STEP 4 When the Results appear , click + to open a f older , and then click any link t o open the file where the search t erms appear . F or more inf ormation about the F ind and S earch functions, see the Adob e Acr obat online help.[...]

1 Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 13 Get ting St ar te d This chapter pr ovides an over view of your SP A525 G IP phone. contains the f ollowing s ections : • Over view of the Cis co S P A525G IP Phone, page 14 • Understanding Y our Phone’ s Lines and But tons, page 16 • Using the Ke ypad and But tons with Menu[...]

Get ting Star ted Over view of the Cisc o SP A525G IP Phone Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 14 1 O ver view of the Cis c o SP A525G IP Phone The Cisco S P A525G IP Phone is a full-f eatured V oIP ( V oic e ov er Internet Pr otocol) phone that provide v oice communication over an IP net work . It provides traditional f [...]

Get ting Star ted Over view of the Cisc o SP A525G IP Phone Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 15 1 The SP A525 G has a 320 x 240 color , 3.2" inch L CD screen and pr ovides up to fiv e t elephone extensions. It provides the f ollowing hardwar e f eatures: • 2 Ethernet 10/ 100 Mbps por ts • 802.3af P ower over Et[...]

Get ting Star ted Unders tanding Y our Phone’ s Lines and But tons Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 16 1 Understanding Y our Phone ’ s Line s and But tons Use the f ollowing graphic and table to identify the par ts of y our phone. Phone C omponents Fi gure 1 SP A525G Phone Comp onents T able 1 IP Phone C omponent s [...]

Get ting Star ted Unders tanding Y our Phone’ s Lines and But tons Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 17 1 4 L CD Screen Y our phone may var y , but t ypically displays: • Date and time • Phone station name • Line extensions • Softkey options • Star tup logo, screen sav er , backgr ound photo, and photo album [...]

Get ting Star ted Unders tanding Y our Phone’ s Lines and But tons Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 18 1 So ftk ey Bu t t on s The f our sof tk ey buttons ha ve dif f erent functions depending on the phone screen or menu that is shown. The f ollowing table shows t he SP A 525G s oftke y but t ons that ar e av ailable [...]

Get ting Star ted Unders tanding Y our Phone’ s Lines and But tons Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 19 1 Connect Connects to the selected it em (f or example, t o the wireless network o r Bluet o oth device). Copy C opies the sele ct ed item (f or example, a contact in the Addr e ss Boo k). delChar D elet es the last [...]

Get ting Star ted Unders tanding Y our Phone’ s Lines and But tons Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 20 1 Pla y Pla ys a sele ct e d item such as a song or a ringtone. Prev ious Moves to a previous i tem in a list (f or e xample, a song in the MP3 Playlist). Red ial Bri ngs up th e lis t of r e cently dialed numb ers. [...]

Get ting Star ted Using the Keypad and Buttons with Menus Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 21 1 Using the K eyp ad and But tons with Menus Y ou press a softkey button or other buttons to ent er menus on the L CD scr een. Using Ke yp ad Shor tcuts Use the keypad t o enter the number of the menu or sub -menu it em. F o r [...]

Get ting Star ted En tering Numbers and T ex t in F ields Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 22 1 Entering Numbers and T ex t in F ields Some fields on the IP phones requir e you to ent er numbers and te x t using the ke ypad and/ or s oftke y buttons . In general, the f ollowing guidelines apply : • Use the keypad t o [...]

Get ting Star ted Using Phone Hardw are and Acce ssorie s Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 23 1 Using Phone Hardwar e a nd Ac c e s s orie s Using the Sp eak erphone The SP A IP Phones provide a speak erphone. T o use the speakerphone, pr e ss the Speaker button (the handset can be either on or of f hook). Using Wired a[...]

Get ting Star ted Using Phone Hardw are and Acce ssorie s Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 24 1 • F or wir ed heads ets: C onnect the 2.5mm c onnector fr om the heads et into the headse t por t on the right si de of the IP phone as shown in the f ollowi ng graphic: Conne cting Blueto oth He adset s Y our phone is Blue[...]

Get ting Star ted Using Phone Hardw are and Acce ssorie s Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 25 1 STEP 4 Scroll t o PIN and enter the PIN f or your Bluetooth headset . STEP 5 Scroll t o Conne ct Aut omatically and pres s the Right Arr ow ke y to tu rn to On . STEP 6 Press Connect . The pr ofile s cr een displays and a che[...]

Get ting Star ted Using Phone Hardw are and Acce ssorie s Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 26 1 T o switch fr om the hands et t o the speakerphone, press the Speakerphone button and place the handset back on the hook . T o switch fr om the speakerphone t o a headset , press the Heads et button. T o switch fr om the spea[...]

2 Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 27 Inst alling Y our Phone This chapter describe s how t o install and c onnect your Cisco SP A525G IP Phone. It contains the f ollowing sections : • Bef or e Y ou Begin , page 28 • Conne cting the Handset , page 28 • (Optional) Attaching the De sk Stand, page 30 • (Optional) M[...]

Installing Y our Phone Be fo r e Y o u Begi n Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 28 2 Be f o r e Y o u Beg i n Bef ore you install and connect your phone, verify with your S ystem Administrat or (if applicable) that the networ k is r eady f or the phone, read the saf ety notic es , and make sur e you hav e all the phone p[...]

Installing Y our Phone Conne cting the Handset Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 29 2 Figur e 1 Cisc o SP A525G IP Phone C onnec tions[...]

Installing Y our Phone (Optional) A t taching the De sk Stand Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 30 2 (Optional) At taching the D e sk St and STEP 1 Line up the tabs on the desk stand with the slots on the b ack of the phone. STEP 2 Slide the bot tom tabs int o the slots STEP 3 Lightly pr es s down on the to p of the desk[...]

Installing Y our Phone (Optional) Moun ting the Phone to the W all Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 31 2 (Optional) Mounting the Phone to the W all T o mount the phone t o the wall, you must pur chase the MB 100 wall mount brack et kit . Fi gure 2 MB 100 Wall Mount Kit STEP 1 T o attach the Mounting Brack et (MB), align[...]

Installing Y our Phone (Optional) Moun ting the Phone to the W all Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 32 2 STEP 3 Push the MB onto the phone’ s base. Slide the MB upwar ds to lock it in place. STEP 4 Plug in the Ethernet and power cables .[...]

Installing Y our Phone Conne cting Y our Phone ’s P ower Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 33 2 STEP 5 Hang onto scr e ws mount e d in the wall. C onne cting Y our Phone ’ s Power If you ar e using an external power source, plug it int o the building’ s power source, and plug the power supply into the phone base. S[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 34 2 C onne cting Y o ur Phone to the Computer Net work C onnec ting Y our Phone to the Wired Net work Y ou conne ct your phone to the local netw ork by using an Ethernet cable : STEP 1 Plug the Ethernet cable int [...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 35 2 The Cisc o SP A 525 G phone suppor ts a direct conne ction t o the wireles s network . Bef ore set ting up the wir eles s network , you need to know the wir ele ss s ecurity type for y our rout er . The S P A5[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 36 2 The f ollowing example shows WEP inf orm ation f or a Linksys WRV200 router: If your r outer is using WP A , note the WP A shared k ey , or passphrase that you need to e nte r l ate r .[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 37 2 The f ollowing example shows WP A inf ormation f or a Linksys WRT 160N r outer : T o set up the SP A525G wireles s conne ction: STEP 1 If you ha ve plugged in an Ethernet cable to connect the phone to the wir [...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 38 2 STEP 5 Scroll t o Wi-F i Configuration and press the Right Arrow ke y . Cho os e one of the f ollowing options : • W ireless Profile—Use this option t o add a new wir eles s pr ofile (either manually or by[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 39 2 e. Enter the PIN int o the field that allows you t o s etup wir eles s devices using a PIN. f . Sa ve your changes. g. On the S P A525 G, with PIN Configuration highlighted, pr e ss Select. To a d d t h e conn[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 40 2 STEP 3 (Optional) Press the Right Arrow k ey u nder Secu rity Mod e t o set the sec ur ity options : • WEP — Wired Equivalent Privacy : Y ou must enter the Default T ransmit Key , Ke y T ype and Le ngth, a[...]

Installing Y our Phone Conne cti ng Y our Phone to the Computer Ne t work Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 41 2 • WP A / WP A 2 Enterprise: Y ou must enter the Cipher T ype ( TKIP or AES CCMP) and the E AP T yp e: - TTLS: Enter the anonymous ID , cho ose whether the phone should check f or the ser ver cer tificate, ch[...]

Installing Y our Phone V erifying Phone Star tup Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 42 2 STEP 6 Use the Up Ar r ow or Down Arr ow k ey to choose the cer tificate you want t o install (f or example, the root c er tificate). Pres s the Select softk ey . STEP 7 Press Sav e to sa ve the pr ofile. V erif ying Phone Star tup Af[...]

Installing Y our Phone Upgrading Y our Phone ’s F irmware Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 43 2 Ther e are two way s to upgrade your phone’ s firmware: • Downlo ad the firmwar e to y our P C and log in t o the web interface to run the upgrade procedure. See the ”Upgrading F irmware ” se ction on page 94 . • [...]

3 Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 44 Using B asic Phone F unc tions This chapter describe s how t o use the b asic functions of your SP A525 G IP phone. It includes the f ollowing se ctions: • Placing or Answering a Call, page 45 • Adjusting Call V olume and Muting, pag e 46 • Putt ing a Call on Hold, page 46 •[...]

Using B asic Phone F unctions Placing or Answering a C all Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 45 3 Placing or Answering a Call T o place or answer a call, do one of these : • Pick up the r ec eiv er . • Press the Speaker button. • Press the Heads et button. • Press a green line but t on (to place a call) or a r ed[...]

Using B asic Phone F unctions Adjusting C all V olume and Muting Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 46 3 Using Dial A s sistanc e If dial as sistance is enab led, when placing calls, you’ll se e a li st of closely-matched phone numbers on the screen after you begin dialing. If you want to choose one of these numb ers: S[...]

Using B asic Phone F unctions Re su m in g a C al l Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 47 3 Re suming a Call T o resume the call, pr e ss the flashing red line button f or the call. If you ha ve multiple calls, all calls ar e put on hold except the activ e call. Ending a Call T o end a call: • If you ar e using the hand[...]

Using B asic Phone F unctions Re d ia li ng Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 48 3 STEP 4 Do one of the f ollowing : • T o transf er the call without waiting f or the ot her person to answer , pres s Tr a n s f e r a fter the call begins to ring and hang up. If you hang up bef ore the sec ond call rings, the transf er [...]

Using B asic Phone F unctions V iewing and R eturning Missed Calls Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 49 3 Viewing and Returning Mis s e d Calls The L CD screen on your IP phone notifi es you if a call came in that was unanswered. ( Y ou can also turn of f this f eatur e - see the ”T urning the Mis sed Calls Shor t cut [...]

Using B asic Phone F unctions T urning t he Misse d Calls Sh or tcut On and Of f Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 50 3 c. Scroll t o Mis sed Calls and pr e ss Select . Y ou can do one of the f ollowing: • Press Dial to dial the number that called you. • Press EditDial to edit the number befor e calling it , then pre[...]

Using B asic Phone F unctions F orwarding Calls Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 51 3 STEP 3 Select Call Pr ef erences . STEP 4 Under Call F or warding , press the Right Arrow k ey to turn call f or warding on and pr es s the Sa ve softk ey . See the f ollowing se ctions f or inf ormation on the t ypes of call f or ward[...]

Using B asic Phone F unctions Se ttin g Do N o t Di st urb Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 52 3 For warding Calls When Y ou D on ’t Answer the Phone STEP 1 In the Call Pref er enc es screen, scroll to F or ward No Ans Number . STEP 2 Enter “vm ” f or voice mail, or a numb er t o which t o f or ward all calls; for[...]

Using B asic Phone F unctions Configuring Call W aiting Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 53 3 T o set Do Not Disturb, choos e one of the f ollowing options: • Press the D o Not Disturb softkey on your phone. The L CD s cr e en indicat es that Do Not Disturb is turned on f o r your phone; or • Press the Setup but ton[...]

Using B asic Phone F unctions Picking Up a Call Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 54 3 STEP 3 Select Call Pr ef erences . STEP 4 Scroll t o Call W ait ing and pr es s the Right Arrow ke y to turn call waiting On or Off . STEP 5 Press Sav e . Picking Up a Call Y ou can pick up a call that is ringing at another extension. [...]

Using B asic Phone F unctions Par ki ng a Ca ll Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 55 3 Parking a Call Y ou can “park ” a call on a designated line so that another pers on in your company can pick up the call. The call is active until it is “unpark e d” or the caller hangs up. NOTE Not all phone syst ems suppor t [...]

Using B asic Phone F unctions Placing a Three- W ay Conf erence Call Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 56 3 T o view a list of park ed ca lls (and unpark from the list) : STEP 1 Press the Setup but ton. STEP 2 Select Status . STEP 3 Scroll t o Call Park St atu s and press Select . STEP 4 Ch oose t he pa rk ed c al l y ou[...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 57 3 Using the Phone Direc torie s The SP A525 G IP phone provides several dif f erent type s of phone dir ectories , depending on the phone model and what the system administrat or has s et up f or the company . In general, the [...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 58 3 Y ou can also view and edit the direct or y from your PC using the IP Phone W eb Int er face. See the ”Conf iguring Y our Addres s Book ” section on page 87 . Adding a New C ontact T o add a new entr y t o the directory [...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 59 3 C opying a Contac t Y ou can copy a contact to cr eate a new contact , changing inf ormation as nece ssar y on the sec ond contact . T o copy a contact : STEP 1 In the Personal Addr es s Book scr een, s cr oll to highlight a[...]

Using B asic Phone F unctions Using the Phone Dir ectories Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 60 3 Editing a C ontact T o edit a cont act’ s phone inf ormation: STEP 1 In the P ers onal Addr es s Book s cr e en, highlight the contact you want t o edit . STEP 2 Choos e one of the f ollowing: Press the center Sel ect butt[...]

Using B asic Phone F unctions Using the Call His tor y Lists Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 61 3 STEP 3 Choo se the typ e of sear ch t o per f orm and pr es s Selec t : • Simple Search: Enter a last name and pr es s Sear ch . A first name may be r equired if t o o man y results ar e f ound for the las t name. • Ad[...]

Using B asic Phone F unctions Using the Call His tor y Lists Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 62 3 D eleting a Call Histor y List STEP 1 Press the Setup but ton. STEP 2 Scroll t o Call His tor y and pres s Sel ect . STEP 3 Scroll t o the Call Hist or y list you want t o delete . STEP 4 Press Option and s elect Delet e L[...]

Using B asic Phone F unctions Setting or Changing a Phone Passwor d Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 63 3 S a ving a Call Histor y List Numb er to Y our Direc tor y STEP 1 In the call hist or y list , choos e the call. STEP 2 Press Option and s elect Add to Addr e ss Bo ok . STEP 3 Press Select . The Address B ook entr [...]

Using B asic Phone F unctions Acc essing V oic email Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 64 3 STEP 5 L eave the New P as sword and R eenter New Password fields empty . STEP 6 Press Sav e . Lo gging In and Logging Out of Y our Phone After you’ve set a password, you can log in and out of your phone. L ogging out lea ves th[...]

Using B asic Phone F unctions Acc essing V oic email Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 65 3 STEP 5 Enter the number t o dial for v oic email. F or a Cisco S P A9000 V oice System, this is normally “vmm.” F or an e x ternal syst em, enter the phone number , including any digits you must dial to r each an outside line.[...]

4 Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 66 Using Advanc e d Phone Fe a ture s This chapter describe s how t o c onfigur e advance d f eatures on y our Cisco SP A525G IP phone. It c ontains the f ollowing sections : • Configuring Privacy and Se curity Featur e s, page 67 • Cr eating and Using Sp eed Dials , page 69 • Pl[...]

Using A dvanc ed Ph one Fe a tures Configuring Pri vacy and S ecurit y Fea tures Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 67 4 C onfiguring Privacy and S e curit y Fe atur e s Y ou can also c onfigur e the se f eatures using your PC and the IP Phone W eb Int er face. See “Blocking Caller ID ,” on page 9 0 and the “Blockin[...]

Using A dvanc ed Ph one Fe a tures Configuring Pri vacy and S ecurit y Fea tures Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 68 4 STEP 4 Scroll t o Block Anon ym Call and pr e ss the Right Arrow k ey to ch oose On . STEP 5 Press Sav e . Using S ecure Call W ith the se cur e call f eature, the active call is encrypted so that other[...]

Using A dvanc ed Ph one Fe a tures Crea ting and Using Spe ed Dials Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 69 4 STEP 4 Scroll t o Dial As sist and pres s the Right Arrow k ey to ch oose On . STEP 5 Press Sav e . If dial assistanc e is en abled, after begi nning to dial, you can use the navigation button to scroll down, highli[...]

Using A dvanc ed Ph one Fe a tures Playing MP3 Files on Y our P hone Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 70 4 T o call one of your configur ed spe ed dial numbers , choos e one of the f ollowing options : • Open a phone line and press the number f o r the spe ed dial, then wait a f ew sec onds or pr es s Dial . • Press[...]

Using A dvanc ed Ph one Fe a tures Playing MP3 Files on Y our P hone Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 71 4 • Choo se individual songs by scrolling to the song you want and pres sing the Right Arrow k ey or the Sel ect button. • Choos e all songs on the USB device by pressing Selec tAl l . Y ou can clear all sele ct [...]

Using A dvanc ed Ph one Fe a tures Using the Paging F eature Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 72 4 Changing the Lef t and Right Channel for Stereo He ads ets When using a st ereo headset inser ted int o the SP A525G, you may need t o switch the audio left and right channels t o hear the correct audio channel in the righ[...]

Using A dvanc ed Ph one Fe a tures Cust omizing Y our L CD Screen Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 73 4 C onfiguring Auto Answer T o configure y our phone to aut o answer page s: STEP 1 Press the Setup but ton. STEP 2 Scroll t o User Pref erences and pr es s Selec t . STEP 3 Select Call Pr ef erences . STEP 4 Scroll t o[...]

Using A dvanc ed Ph one Fe a tures Cust omizing Y our L CD Screen Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 74 4 S et ting the Scre en B acklight Timer Y ou can set a timer for y our screen so that your L CD screen be comes dark after a specified time when the phone is idle. STEP 1 Press the Setup but ton. STEP 2 Scroll t o User[...]

Using A dvanc ed Ph one Fe a tures Cust omizing Y our L CD Screen Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 75 4 STEP 5 Scroll t o Scr een Sa ver Se tting s and pr e ss the Right Arrow k ey to choose the settings: • Screen Sa ver T ype—Cho ose from: - Black Backgr ound—Displays a black screen. - Gra y Backgr ound—Display[...]

Using A dvanc ed Ph one Fe a tures Using Ring T ones Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 76 4 T o change the backgr ound picture on your phone: STEP 1 Press the Setup but ton. STEP 2 Scroll t o User Pref erences and press Selec t . STEP 3 Scroll t o Screen Pref erences and pr e ss Select . STEP 4 Scroll t o Wa l l p a p e [...]

Using A dvanc ed Ph one Fe a tures Acc essing Wea ther and News on Y our Phone Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 77 4 Ac c e s sing W e ather and News on Y our Phone Y ou can acc es s some pre-configur e d weather and news web ser vices on y our IP phone (if enabled by your system administrat or) . T o ac ces s these ser[...]

Using A dvanc ed Ph one Fe a tures Acc essing Wea ther and News on Y our Phone Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 78 4 T o edit the list of cities: STEP 1 In the W eb Applications screen, sele ct We a t h e r . STEP 2 T o m o v e e n t r ie s u p o r d ow n i n t h e l i s t o r d e l e t e a n e n t r y , s e l e c t t h[...]

Using A dvanc ed Ph one Fe a tures Configur ing Da te and T ime Par amet ers on Y our Phone Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 79 4 C onfiguring Da te and Time Parameters on Y our Phone The dat e and time f or your phone normally come from the phone ser ver . However , if you need to change some date and time parameters, [...]

Using A dvanc ed Ph one Fe a tures Using Star Code s Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 80 4 Using St ar C ode s The SP A525G suppor ts numerous “ star code s ” t o acc ess phone supplementar y ser vices . These c odes , which start with *, are ent ered bef or e dialing a t elephone number and provide ser vice s. For [...]

Using A dvanc ed Ph one Fe a tures Using Star Code s Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 81 4 *Requires that y our SP A525 G phone be par t of a Cisco S P A9000 V oice System network . **Requires that the paged extension be par t of a Cisco S P A9000 V oice Syst em network . 87 Deactivate anon ymous call blo cking. See Blo[...]

Using A dvanc ed Ph one Fe a tures Re sta r t in g Y o ur Ph on e Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 82 4 Re star ting Y our Phone Occasionally you may need to r e start your phone if the screen locks up. T o restar t your phone: STEP 1 Press the Setup but ton. STEP 2 Scroll t o Device Administration and press Selec t . S[...]

Using A dvanc ed Ph one Fe a tures V iewing Phone, Ne t work , and Call In forma tion Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 83 4 Viewing Net work Information T o view network inf ormation f or your phone : STEP 1 Press the Setup but ton. STEP 2 Scroll t o Status and pr es s Select . STEP 3 Scroll t o Net work Status and pr e[...]

Using A dvanc ed Ph one Fe a tures V iewing the Wir ele ss Conne c tion Sta tus Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 84 4 STEP 3 Scroll t o Pho ne Sta tus and pr es s Sel ect . Y ou can view the f ollowing inf ormation: • Phone Status —Up time and pack ets sent /received • Ex t ension Status —If an extensio n is r e[...]

Using A dvanc ed Ph one Fe a tures Advanc ed Menus for T echnical Supp or t P ersonnel Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 85 4 STEP 3 Select W i -F i Configuration and press the Right Arrow key . STEP 4 Scroll t o Wire l es s S ta t us and pr es s Sel ect . The status , S SID name, and signal strength ar e display ed. Pre[...]

5 Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 86 Using the W eb Inter fac e The Cisco S P A525 G provides a web int er face t o the phone that allows you t o configure some f eatures of your phone using a web br owser . This chapt er contains the f ollowing sections : • Configuring Y our Addr es s Book , page 87 • Set ting Do [...]

Using the Web In ter fac e Log ging in to t he Web Inter fac e Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 87 5 Lo gging in to the W eb Inter fac e STEP 1 Obtain the IP addr es s of your phone by pr e ssing the Setu p button and selecting Status . STEP 2 Scroll t o Net work Status and pr e ss Selec t . Note the IP address . STEP 3[...]

Using the Web In ter fac e Se ttin g Do N o t Di st urb Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 88 5 STEP 4 (Optional) T o add the c ontact t o a spe ed dial: a. Click the Pho ne icon under Sp eed Dials . b. Choo se the phone (offic e, home, or mobile) that yo u want t o add as a spee d dial. c. Choos e the speed dial po sitio[...]

Using the Web In ter fac e Configuring Call F or war ding Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 89 5 To s e t D o N o t D i s t u r b : STEP 1 L o g in to the web int er fac e. STEP 2 In the Vo i c e tab, User menu, under Supplementar y S er vice s , locate the Do No t Disturb field. STEP 3 Ch oose Ye s to turn on Do Not Dis[...]

Using the Web In ter fac e Configuring Call W aiting Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 90 5 C onfiguring Call W aiting Call waiting alerts you when you ar e on a call with a status mes sage and ringing that another call is inc oming. If you turn ca ll waiting off , incoming calls do not ring your phone if y ou are on ano[...]

Using the Web In ter fac e Blocking Anon ymous Calls Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 91 5 Blo cking Anonymous Calls Blocking anonymous calls pr events calls wi th unknown Caller ID fr om ringing your phone. (F or example, if a caller set his phone t o not display Caller ID , the call is consider ed anonymous.) Thes e c[...]

Using the Web In ter fac e Cr ea tin g S peed D ia ls Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 92 5 Creating Spe e d Di als Y ou can configure up to 8 spee d dials. Each sp eed dial can b e a phone number , IP address or URL . T o cr eate or edit a spee d dial: STEP 1 L o g in to the web int er fac e. STEP 2 Choo se the Speed D[...]

Using the Web In ter fac e Configuring Blue to o th Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 93 5 Y ou can enter up to thr e e wir eles s pr ofiles . T o creat e a wireles s pr ofile : STEP 1 In the Wi-F i tab, ensur e Wi -Fi Pro fi le is sele ct ed in the W i-Fi Device bo x. STEP 2 (Optional) T o scan f or available wir ele ss[...]

Using the Web In ter fac e Upgrading F irmwar e Cisco Small Business Pro IP Phone SP A525 G (SIP) Us er Guide 94 5 Up grading F irmware Bef ore upgrading your firmwar e, you need to download the lat est version from http ://w w w .cisco.com/ go/ smallbiz . Unzip the file t o your P C. STEP 1 L o g in to the web int er fac e. STEP 2 Choo se the Fir [...]

6 Cisco S mall Business Pro IP Phone SP A525G User Guide 95 Using the SP A932 A t tendant C ons ole This chapter describ es how to install and use the SP A932 A t t endant C onsole with your SP A525 G IP P hone. Fi gure 1 SP A932 A t tendant Console The SP A932 is a 32-but ton attendant console f or the S P A525, pr oviding 32 thr ee- color (red, g[...]

Using the SP A932 A t tendant Cons ole Conne cti ng the SP A932 Attendan t C onsole to the SP A525G IP Phone Cisco S mall Business Pro IP Phone SP A525G User Guide 96 6 C onne cting the SP A932 At tendant Cons ole to the SP A525G IP Phone T o connect the SP A932 A t tendant Console t o the S P A525G IP phone, you nee d the f ollowing : • SP A932 [...]

Using the SP A932 A t tendant Cons ole Conne cti ng the SP A932 Attendan t C onsole to the SP A525G IP Phone Cisco S mall Business Pro IP Phone SP A525G User Guide 97 6 STEP 4 Align the hole in the SP A932 alignment r ece ss with the hole on the attachment arm. STEP 5 Using the attachment arm s cr ew , secure the att achment arm to the SP A932.[...]

Using the SP A932 A t tendant Cons ole Conne cti ng the SP A932 Attendan t C onsole to the SP A525G IP Phone Cisco S mall Business Pro IP Phone SP A525G User Guide 98 6 STEP 6 L o cat e the AU X IN por t on the back of the S P A932. Connect one end of the auxiliar y cable to this por t . ! IMPORT ANT: Do not plug a t elephone line cord int o an AUX[...]

Using the SP A932 A t tendant Cons ole Conne cti ng the SP A932 Attendan t C onsole to the SP A525G IP Phone Cisco S mall Business Pro IP Phone SP A525G User Guide 99 6 STEP 7 L o cat e the AU X por t on the back of the SP A525 G. Connect the other end of the auxiliar y cable to this por t . STEP 8 Rout e the auxiliar y cable inside the cable relie[...]

Using the SP A932 A t tendant Cons ole Conne cti ng the SP A932 Attendan t C onsole to the SP A525G IP Phone Cisco S mall Business Pro IP Phone SP A525G User Guide 100 6 C onnec ting an Additional SP A932 STEP 1 Align the hole in the first SP A932 alignment reces s with the hole on the attachment arm. STEP 2 Using the attachment arm s cr ew , secur[...]

Using the SP A932 A t tendant Cons ole Using the SP A932 A t tendan t Cons ole with Y our SP A525G IP Phone Cisco S mall Business Pro IP Phone SP A525G User Guide 101 6 STEP 6 L o cat e the AUX IN por t on the back of the s econd S P A932. Conne ct the other end of the auxiliar y cable to this port . STEP 7 Rout e the auxiliar y cable inside the ca[...]

Using the SP A932 A t tendant Cons ole Monitor ing the SP A932 Cisco S mall Business Pro IP Phone SP A525G User Guide 102 6 The functions of SP A932 but t ons may diff er depending on configuration. However , in general, you can: • Monitor an e x tension by viewing its color . A steady r ed color usually indicates the e x tension is in use. A gr [...]

A Cisco Small Business Pro IP Phone SP A525G (S IP) User Guide 103 Addition al Informa tion Re gula tor y Compli anc e and S a fet y Informa tion Regulator y Compliance and Saf et y Inf orm ation for this pr o duct is a vailable on Cisco.c om at the f ollowing location: w w w .cisc o.com/ go/ smallbiz W arrant y W arranty info rmation that applies [...]

B Cisco S mall Business Pro IP Phone SP A525G User Guide 104 Wher e to Go F rom Her e Cisco provides a wide range of r es our c es to help you obtain the full benefits of the Cisco S P A525G. Produc t Re s ource s W ebsite address es in this document are list ed without http:// in front of the addr es s becaus e most current web br owsers do not re[...]

Where to Go F rom Her e Rel ate d D o c um e ntat io n Cisco S mall Business Pro IP Phone SP A525G User Guide 105 B Rela te d D o cumen tation The f ollowing table de scribe s r elated documents that Cisc o pr ovide s t o help you use your Cisco S P A525G IP Phone. These do cuments and mor e are a vailable at w w w .cisco.com/ go/ smallbiz . Do cum[...]