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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cisco 7912G, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Cisco 7912G. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Cisco 7912G should contain:
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Table of contents for the manual
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Page 1
CISCO 7912G Phone User Guide[...]
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Page 2
Business IP T elephony The F uture is Now Pag e 1 o f 1 Index CISCO 7912G Phone User Guide ................ ....................... ....................... .......................... ..... 1 Index ...... ....................... ....................... .................... ....................... ....................... ......... ........ 1 An Ov er[...]
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Page 3
Business IP T elephony The F uture is Now Pag e 2 o f 2 An Overview of Your Phone The Cisco IP Phones 79 05G and 7912G support: • Voice communication ove r a data network • Familiar telephony f eatures to handle calls easily • Special features t o extend and cust omize your call- handling capabilities Buttons and Hardware 1 Phone screen Displ[...]
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Business IP T elephony The F uture is Now Pag e 3 o f 2 the bottom of your phone screen. Soft key functions change depending on the status of your phone (for example, if the phone is active or idle). 4 Nav ig ati on bu tt on E nab le s you to sc r o ll thr ough text, highlight menu items, and select calls displaye d on the phone screen. Also provid[...]
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Page 5
Business IP T elephony The F uture is Now Pag e 4 o f 4 Dial or New Call to get a dial tone. Choosing and Selecting Calls Many phone features requi re that you se lect the calls you wa nt to use with a particular f eature. For example, you might have four held calls, but you only want to join two of them to a conference call. You can select just th[...]
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Business IP T elephony The F uture is Now Pag e 5 o f 5 Using Feature Menus The following tips can he lp you use feature menus. If you want to... Then... Access the featur e me nus Press the Menu button to display Mess ages , Directories, Settings, and Services feature menus. Scroll through a list or menu Press the Navi gation button. Select a menu[...]
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Page 7
Business IP T elephony The F uture is Now Pag e 6 o f 6 Basic Call Handling This section covers basic call-handling tasks such as placing, answering, and transferring calls. Placing a Call To place a call, use one of several opti ons to go off- hook before or after dialing a number. If you want to... Then... Dial off-hook Lift the handset and di al[...]
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Page 8
Business IP T elephony The F uture is Now Pag e 7 o f 7 Place a call when another call is active Press the Hold button. Then dial, re dial, or speed dial a number. Receive no tific ation when a busy or ringing extensi on becomes av ailable Call the number and press CallBack while listening to the busy tone or ring sound. Hang up. When the extensio [...]
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Page 9
Business IP T elephony The F uture is Now Pag e 8 o f 8 Answering a Call To answer a call, pick up the handset . See the table below f or more options. If you want to... The n... Switch from a connected call to answer a ringing call Press Answer . Doing so answers the new call and automatically places the first call on hold. See the “ Using the H[...]
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Page 10
Business IP T elephony The F uture is Now Pag e 9 o f 9 Using the Speaker The Cisco IP Phone 7905G and 7912G each provide a speaker for hands -free listening. You can use the speak er only to listen to a ca ll. To talk on a call, you must pick up the handset. If you want to... The n... Listen to the other party on the speaker Press Monitor and then[...]
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Business IP T elephony The F uture is Now Pag e 10 of 10 Transferring a Connected Call Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then... Transfer a call w ithout ta lking to the transfer recipient Pres s Trnsfer and enter the target number. When you hear the call ringing,[...]
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Business IP T elephony The F uture is Now Pag e 11 of 11 Making Conference Calls Conference calling allows three or more parties to participate in a call simultaneously. Y our Cisco IP Phone can support se v e ra l ty p e s o f co nfe re nce calls The following conference softkeys may be available on your phone: • Confrn —Use this softkey to es[...]
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Business IP T elephony The F uture is Now Pag e 12 of 12 If you want to... Then.. . Get an updated l ist of con ference participants While viewing the conference l ist, press Update . See who star ted the confere nce Whil e viewing the conferenc e list, locate the person listed at the bottom of the list with an asterisk (*) next to his/her nam e. R[...]
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Business IP T elephony The F uture is Now Pag e 13 of 12 before you have dialed in. Join a Meet-Me conference Dial the Meet-Me conference number provided by the Meet-Me conference initia tor. You can join the con ference only after the initiator has dialed in. End a Meet-Me conference Hang up or press EndCall . Forwarding Your Calls to Another Numb[...]
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Business IP T elephony The F uture is Now Pag e 14 of 14 Customizing Phone Settings You can per so na li ze your Cisco IP Ph one by adjusting settin gs, as described in the ta ble s below. • If you want to restore your prev iously-saved settings on the phone, choose Settings > more> Restore. • If you want to restore these settin gs back t[...]
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Business IP T elephony The F uture is Now Pag e 15 of 15 Chang e the ring so und Press the Menu button and selec t Settings > Ring Type. Use the Navigation button to scroll through th e ri ng types and press Play to hear the sel ected ring ty pe. When you find the ring you want, press Select and OK . Setting Up Speed Dial Numbers You can set up [...]