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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen Systems 291, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen Systems 291 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen Systems 291. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen Systems 291 should contain:
- informations concerning technical data of Citizen Systems 291
- name of the manufacturer and a year of construction of the Citizen Systems 291 item
- rules of operation, control and maintenance of the Citizen Systems 291 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen Systems 291 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen Systems 291, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen Systems 291.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen Systems 291 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LINE THERMAL PRINTER MODEL CBM-290/291 User’ s Manual[...]
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Page 2
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CBM-290/291 U ser ’ s Manual CITIZEN Declaration of Conformity This printer conforms to the followin g Standards: Low V oltage Directive 73/23/EEC, 93/68/ EEC and the EMC Directive 89/336/EEC, 92/31/EEC, 93/68/EEC. LV D : EN60950 EMC : EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024 This declaratio n is applied only for 230V m odel. W arning: Thi[...]
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CBM-290/291 User’ s Manual CIT IZEN IMPOR T ANT SAFETY INSTRUCTIONS • Read all of these instructions and save them for later reference. • Fol low all warnings and instr uctions marked on the product. • Unplug this product from t h e wall outlet before cleaning. Do not use liquid or aerosol cl eaners. U se a damp clot h for cleaning. • Do [...]
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CBM-290/291 User’ s Manual CIT IZEN WICHTIGE SICHERHEITSANWEISUNGEN • Lesen Sie die nachfolgenden Anweisungen sor gfältig durch und bewahren Sie sie auf. • Befolgen Sie all e auf dem Drucker vermerkt en Hinweise und Anweisungen. V or dem Reinigen grundsätzlich Stecker aus der St eckdose ziehen. K eine Flüssigkeiten oder Aerosolreiniger ben[...]
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CBM-290/291 User’ s Manual CIT IZEN IMPORT A NT : This equipment generates, uses, and can radiate radio frequency ener gy and if not installed and used in accordance with the instruc tion manual, may cause interference to radio communications. It has been tested and fou nd to comply with the limits for a Class A computing device pursuant to Subpa[...]
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CBM-290/291 User’ s Manual CIT IZEN <CAUTIONS> 1. Prior to using the equipm ent, be sure to read this User's Manual thoroughly . Please keep it handy for reference whenever it may be nee ded. 2. The informat ion contained herein m ay be changed w ithout prior notice. 3. Reproduction of part or all of this U ser's Manual without pe[...]
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CBM-290/291 User’ s Manual CIT IZEN W ARNING • Never handle the eq uipment in the fol lowing manners, as it m a y break, become out of order , or overheat causing sm oke and resulting in fire or electric shock. • If you fi nd an y da mage, problem , smoke, or abnormal odor/sound, turn off the pow er , disconnect the power cable, and contact y[...]
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CBM-290/291 User’ s Manual CIT IZEN PRECAUTIONS FOR I NST ALLA TION • Do not use or store the equipment in a place exposed to fire, m oisture, or direct sunlight, or i n a place near a heater or a therm al device where the prescribe d operating temperature and h umidity are not m et, or in a place exposed to m uch oil, iron pow der , or dust. T[...]
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CBM-290/291 User’ s Manual CIT IZEN PRECAUTIONS FOR H ANDLING Do not handle the equipment in the following manners, because pro blems may result. • Do not print without setting a roll of pa per . • Be careful not to drop foreign substances, such as clips, pins, and screws, into th e mai n body. • Do not spill any l iquid or spray any chem i[...]
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CBM-290/291 User’ s Manual CIT IZEN A caution label has been p asted to the position shown in the figure below . R ead the precautions for handling thoroughly , to operate the equip ment correct l y. This label a lerts you to the danger that touching the pr inting hea d or motor can cause a burn i njury because th ey are hot.[...]
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CBM-290/291 User’ s Manual CIT IZEN ORDINAR Y MAINTENANCE 1. Make sure to maint ain the equipment aftersw iching OFF the powe r . 2. When cleaning t he platen of pri nter mechanism , wipe out the dirty portion by a cotton pud dipped into ethy l alcohol. 3. When cleaning the surface of the main unit case, use soft cloth. In case the dirty portion [...]
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CBM-290/291 User’ s Manual CIT IZEN CONTENTS 1. OUTLI NE ...................................................................................................................... ........................................... 1 1.1 Features .................................................................................................................[...]
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CBM-290/291 User’ s Manual CIT IZEN 6.2 Explanation of input / output signals ............................................................................................ ...................... 16 6.3 Electrical characteristi cs ................................................................................................... ...................[...]
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CBM-290/291 User’ s Manual 1 CIT IZEN 1 OUTLINE CBM-290 is a Line Thermal printer which can be equipped in a rack and is widel y used for various data communication, POS terminal an d various measurement devices. This printer can be used for various applications since abundant functions are incorporat ed. Prior to actual u se, please read this in[...]
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CBM-290/291 User’ s Manual 2 CIT IZEN 2 BAS IC SPECIFICA TIONS 2.1 Model classifications CBM - 290 − − − − 34 F − − − − () Model name CBM-290 : No auto paper cutter CBM-291 : Auto paper cutter equipped Number of print colum ns 3 4 : 3 4 co l u m n s ( F on t A ) Character set F : I n ter n ati o n a l Supplement code N on e : S t [...]
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CBM-290/291 User’ s Manual 3 CIT IZEN 2.2 Specifications ITEM CONTENTS Printin g method Line Thermal Dot P rinting S ystem P r i n ts p e e d 5 0 m m/s( M A X ) Dot density 8 Dots / mm (V ertical / Horizontal) Number of colum ns Font A : 34 columns Font B : 46 columns Character size Font A : 1.25 mm × 3.00 mm (10 × 24 + 2 dot space) Font B : 0.[...]
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CBM-290/291 User’ s Manual 4 CIT IZEN 2.3 Specif ications of Roll paper 2.3.1 Recomm ended paper T ype : Thermal Paper Pap er width : 58 + 0, - 1 mm Paper thickness : 65 ± 5 micro m Outer diameter : Ø50 mm or less Recording side : Outside of roll Recomm ended type : Japan Paper Mill TF50K S-E2C or equivalent Core : Ø12 mm (I nner diameter) , ?[...]
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CBM-290/291 User’ s Manual 5 CIT IZEN 2.4 Spec ified Power Supply The followi ng specifications is required for Power supply. VCC : DC 5V ± 5% 0.2 - 0.5 A VP : DC24V±5% 2 - 3 A (6A or more at peak) A void using power supply which its power capacity of power current is extremely high. 2.5 Outer appearances and parts name 2.5.1 Outer appearances [...]
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CBM-290/291 User’ s Manual 6 CIT IZEN 2.5.2 Explanation of each parts • Fr ont cover Open/close this cover in case of paper change or paper jam. • Paper lamp Li ghts up when paper runs out. • Feed switch Press this switch to feed the paper . Pressing this switch keeps paper feeding continuous ly. • Mechanism lock lever This lock lever is [...]
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CBM-290/291 U ser ’ s Manual 7 CITIZEN 3. Operation 3.1 Rack mounting (1) Put the main body into the rack as shown in the foll owing drawing. (2) Hold the m ain body from rear side with mounti ng bracket, fasten the screws to fix the main body . (3) After mounting, m ake sure that front cover opens /closes properly . (4) In fasten screws, do no t[...]
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CBM-290/291 User’ s Manual 8 CIT IZEN 3.2 Connect ing a cable for power supply and inter face (1) Make sure that m ain power supply is turned OFF before connecting this cable. (2) Prepare power supply w hich satisfies the power voltage and current capacity specified in this m anual. (3) F irmly connect, in appropriate direction, t he power supply[...]
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CBM-290/291 User’ s Manual 9 CIT IZEN 3.3 Opening/closing front cover (1) Applyi ng y our finger on the projecti on on the left side of the front panel , pull it forward when the lock is released. It opens by about 180 ° centering around the fixed axis. (2) For closing, pressi ng the front panel, tight ly close it unti l click sound is heard. Al[...]
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CBM-290/291 User’ s Manual 10 CIT IZEN 3.4 Paper feeding W ith the LF switch pressed once, paper is fed by one line. Paper is fed while it is continuousl y pressed. Do not pull paper forcibly to feed paper . Use the LF switch. While the front cov er is open or printer mechanism is pulled down, paper can be fed. But, do not do this often. This m a[...]
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CBM-290/291 User’ s Manual 11 CIT IZEN Make sur e to pay attention to the followings. 1. In case that the paper is be nt or the paper is not fed properly , set pr int head at head up co ndition and remov e the paper carefully by turning paper feed knob. 2. For replaci ng roll paper , set print head at head u p condition, and rem ove the paper whi[...]
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CBM-290/291 User’ s Manual 12 CIT IZEN 3.7 Removing paper jam and canceling cutter lock Remove paper j am or cancel cutter l ock by following the procedure explained below. (1) Open front cover (2) Put mechanism l ock lever inside of main body , pull down printer mechanism . When paper remains inside of printer , remove this paper . (3) Removing [...]
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CBM-290/291 User’ s Manual 13 CIT IZEN 3.8 Self print function By suppl ying power as pushing F EED switch or send RESET signal to this printer , type of characters w hich is used, R OM version and DIP switch setting etc are automatically printed. For CBM- 291, paper is automati cally cut of f after this self printing. 3.9 PE and Mechanical alarm[...]
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CBM-290/291 User’ s Manual 14 CIT IZEN 4. Dip sw itch setting Dip switch locates on the rear side of main body . Make sure that power is turned OFF before changing Dip switch sett ings. Change during power is ON can not be e ffecti ve. DIP SW ITCH ON OF F F ACT OR Y SETTING DS1-1 AUTO CUTTER EQUIPPED NONE OFF = CBM-290 ON = CBM- 291 2 CR SEL ECTI[...]
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Page 29
CBM-290/291 User’ s Manual 15 CIT IZEN 5. Connecting connector Configuration of the connector for power and i nterface which is packed in this box is as follows. Make sure to confirm the followi ng configuration before connecting the connect or. 5.1 Function of each connector pins PIN NO. SIGNAL NAM E I /O F UNCTION 1 – 3 VCC OUTPUT POWER SUP P[...]
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CBM-290/291 User’ s Manual 16 CIT IZEN 5.2 Pr ecautions 1. For L ED ERROR , there is a resister of 330 Ohm on t he circuit side to make c urrent value 10 mA. Please use LED which its voltage is approx. 2V . L ED over 10 mA m ay break a control board. 2. Make sure to supply power to all pins of power supply for circuit and power suppl y for operat[...]
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CBM-290/291 User’ s Manual 17 CIT IZEN 6.3 Electrical ch aracteristics (1) Input Signal L evel All the input signals are a t TTL level. "HIGH" level : 0.7Vcc MIN "L OW" level : 0.3Vcc MAX (2) Output Signal Lev el All the input signals are a t TTL level. "HIGH" level : Vcc – 0.1V MIN "L OW" level : 0.1V MA[...]
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CBM-290/291 User’ s Manual 18 CIT IZEN 6.4 Tim ing chart (1) Data Input and Printing T iming T1, T2, T3 : 0.5 m icro sec. MIN T4 : 270 ns M AX T5 : 2.3 m icro sec. TYP T6 : 500 ms MIN (On s upplying power) 6.5 Data r eceivin g control When BUSY signal is " LOW", data from the host can be receiv ed. When it being "HI GH ", data[...]
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CBM-290/291 User’ s Manual 19 CIT IZEN 7. Serial Interface 7.1 Specifications (1) D ata tra nsfer system: Asy nchr onous (2) Baud rates 1200, 2400, 4800, 9600, 19200 bps (Selectable by user) (3) Confi gurati on of one w o rd Start bit : 1 bit Data bit : 8 bits Parity bit : Add/ev en or no parity (Selectable by user) Stop bit : 1 bit or more (4) S[...]
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CBM-290/291 User’ s Manual 20 CIT IZEN 7.2 Explanation of Input / Output signals 7.2.1 Input / Output signals (1) RD Serial receiving data signal. On occurrence of framing error, overrun error, o r parity error , the data is printed as "? ". (2) DTR When this signal is RE ADY, write data or a command. When they are written in B USY, ove[...]
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CBM-290/291 User’ s Manual 21 CIT IZEN 7.3 Date configuration 1 Start bit 2 D ata bit (+ parity bit) 3S t o pb i t(1o rm o r e) (1) Start B it In 1/2 bit from the mark-to-space starting edge, stat e is read onc e again. When "spa ce" state is confirm ed, it is recognized as th e start bit. If it i s "mark" state, it is not tak[...]
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CBM-290/291 User’ s Manual 22 CIT IZEN 7.5 Data r eceivin g control When DTR/ DSR control having been selected , with BUSY signal at "LOW", data from the host side are received. W ith the signal at "HIGH", they can not be received. When DTR/DSR control not havi ng been selected, after X-ON transmission, data is received from t[...]
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CBM-290/291 U ser ’ s Manual 23 CITIZEN 8. MAINTENANCE AND SER VICE For the informati on on maintenance and service, please contact our dealer .[...]
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CBM-290/291 User’ s Manual 24 CIT IZEN 9. Print Contr ol Function 9.1 Comm and Lit CONTROL CODE FUNCTION 1H T Horizon tal tab c ommand 2C R P ri n t co mman d 3L F Printin g and p a p er feed 4 ESC SP Settin g the ri g ht s p ace a mount of the cha racter 5! Collective s p ecif y in gp rintin g mode 6% S p ecif y in g /canceli n g downloa d chara[...]
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CBM-290/291 User’ s Manual 25 CIT IZEN 9.2 Comm and Details (1) Horizontal T ab Com mand (HT) Code : (09)h Shifts the printing p osition to the next horizontal tab position. The horizontal tab position is set by ESC D. Initial setting of the horizontal tab position is each 8 chara cters in 9th, 17th, 25th, 33rd , columns. (2) P rint Comm and (CR)[...]
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CBM-290/291 User’ s Manual 26 CIT IZEN • W ith double height and do uble width being specifi ed simult aneously , double wide and double high characters are consisted. • An underline is attached to the full character width, whic h, however , is not attached to the p art havin g been skipped by the horizontal tab. Neither i s it attached to 90[...]
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CBM-290/291 User’ s Manual 27 CIT IZEN [EXAMP LE] (8) Specifying the Bi t Im age Mode (ESC * m n1 n2 D1 - Dn) Code : [1B]h + [2A]h + m + n1 + n2 + Dn * {m = bit image mode (See the table below .)} {0 ≤ n1 ≤ FF} {0 ≤ n2 ≤ 02} Data is described in Hex code. According to the nu mber of dots specified in n1, n2, specify the bit i mage of mode[...]
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CBM-290/291 User’ s Manual 28 CIT IZEN • When the v alues set in m (bit im age mode) are out of the abov e range, the data foll owing after n1 i s processed as normal printing data. • After completion of bit image printing, printer returns to normal data processing mode. (9) Specifying/ Canceli ng Underline (ESC - n) Code: [1B]h + [2D]h + n *[...]
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CBM-290/291 User’ s Manual 29 CIT IZEN (12) Initializing Printer (E SC @) Code : [1B]h + [40]h Clears data s tored in the print buffer and brin gs various settings to the initial state (Defau lt state). • Data inside the internal input b uffer are not cleared. • Dip switches setting are read once again. (13) Setting Horizo ntal T ab Position [...]
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Page 44
CBM-290/291 User’ s Manual 30 CIT IZEN (15) Specify ing/canceling Double Printing (ESC G n) Code : [1B]h + [47]h + n *{ 0 ≤ n ≤ FF } D ata is described i n Hex code. Specify ing/canceling the double printi ng. • "n" is v alid only for the lowest bit (n0). • Control by n is shown as follows. n0 T y pe 0 Canceling double printing.[...]
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CBM-290/291 User’ s Manual 31 CIT IZEN (18) NOP (ESC c3) (19) NOP (ESC c5) (20) Enabling/Disabling P anel Switch (ESC c 5 n) Code : [1B]h + [63]h + [35]h + n *{ 0 ≤ n ≤ FF } D ata is described i n Hex code. Selecting the LF switch v alid/invalid. • "n" is v alid only in the lowest bit (n0). • "n" bit means the followin[...]
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Page 46
CBM-290/291 User’ s Manual 32 CIT IZEN (22) Generating specifi ed P ulse (ESC p m n1 n2) Code : [1B]h + [70]h + m + n + n2 * {m = connector pin No. (See table below .)} {0 ≤ n1 ≤ FF} {0 ≤ n2 ≤ FF } Data is described in Hex code. Signals specified by n1, n2 are output to Connector Pin m. • Bit m (m 0) means the followings. m0 Condition 0[...]
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Page 47
CBM-290/291 User’ s Manual 33 CIT IZEN (24) T ransmitting the prin ter status (ESC v) Code : [1B]h + [76] Current printer status is transmitted.. • Status sent out consists of 1 b yte whose content is as in the table bel ow. • In DTR/DSR control, after receptible state of the host (DSR signal being in SP ACE state) is confirm ed, only 1 byte [...]
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Page 48
CBM-290/291 User’ s Manual 34 CIT IZEN VA L U E BIT F UNCTION 0 1 0 Not defined 1 Not defined 2 Paper end Paper remains Paper out 3 Not defined 4 Not used Fi xed to 0 – 5 Not defined 6 Not defined 7 Not defined (Remarks) This comm and is valid only for serial interfa ce mode. (26) Specify ing/Canceling Inverted Characters (ESC { ) Code : [1B]h [...]
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Page 49
CBM-290/291 User’ s Manual 35 CIT IZEN (28) Specify ing Absolute Positions (ESC $ n1 n2) Code : [1B]h + [24]h + n1 + n2 *{ 0 ≤ n1 ≤ FF} {0 ≤ n2 ≤ 1} Data is described in Hex code. The printing start position is specified in the number of d ots from the beginning of line. (1/20 inch unit) • The number of dots is d ivided by 256, whose qu[...]
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Page 50
CBM-290/291 User’ s Manual 36 CIT IZEN • When data being held in t he print buf fer , this com mand is ignored. • Regardless of the specifi ed feed pitch, this comm and feeds the paper to be require d to print a bar code. • When the character code Dn cannot be printed, the data fo llowing after this is pri nted as ordinary print data. • W[...]
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Page 51
CBM-290/291 User’ s Manual 37 CIT IZEN (34) Select ing the font of HR I code (GS f n) Code : [1D]h + [66]h + N *n= 0 , 1 Selecting the font of HRI code in printing bar code. The type of font can be printed by selecting n is as follows. n Font 0 Font A 1 Font B (35) Defining Download Bi t Im age (G S * n1 n2 Dn) Code : [1D]h + [2A]h + n1 + n2 D n [...]
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Page 52
CBM-290/291 User’ s Manual 38 CIT IZEN (36) Printing Downl oad Bit Im age (GS / m) Code : [1D]h + [2F ]h + m *{ 0 ≤ m ≤ 3} D ata is described in Hex code. Prints download bit iamges i n a mode specified by m . • Modes can be selected by m are shown in table for selection with m are shown below . m MODE NAM E DOT DENSITY IN VER TICAL DI RECT[...]
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Page 53
CBM-290/291 User’ s Manual 39 CIT IZEN Continuous execution : The Macro is executed n1 times continuously at the time interva ls specified by n2. Execution by FEED SW : After waiting for lapse of t ime specified by n2, the ER ROR LED flickers and the LF switch is wa ited to be pressed. When it is pressed, the macro is executed once. This action i[...]
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Page 54
CBM-290/291 User’ s Manual 40 CIT IZEN (40) Aligning the characters (ESC a n) Code : [1b}h + [61]h + n *{ 0 ≤ n ≤ 2} D ata is described in Hex code. All the printed data within one line are aligned in the specified position. • Depending on n value, posit ional alignm ent is carried o ut as in the table below: n (Hex) POSITI ON 0 Left end al[...]
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Page 55
CBM-290/291 User’ s Manual 41 CIT IZEN (42) Partial Cut (ESC m) (In selection of cutter option) Code : [1B]h + [6D]h Activating a uto cutter u nit (Partial cu t) • This is valid only when n is inputted at the beginning of line. • Make sure to feed the paper by 18 mm or more before cutting paper , unless characters remain before the cutting po[...]
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CBM-290/291 User’s Manual CITIZEN 54 10. Character Table 10.1 International[...]
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CBM-290/291 User’ s Manual 43 CIT IZEN 10.2 International Character Code T able[...]
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CBM-290/291 User’ s Manual 44 CIT IZEN Appendix 1. Bloc k Diagram[...]
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CBM-290/291 User’ s Manual 45 CIT IZEN Appendix 2. Outer Appearance[...]
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Page 60
1.08E-0605 Printed in Japan[...]