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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Citizen Systems CT-S2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Citizen Systems CT-S2000 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Citizen Systems CT-S2000. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Citizen Systems CT-S2000 should contain:
- informations concerning technical data of Citizen Systems CT-S2000
- name of the manufacturer and a year of construction of the Citizen Systems CT-S2000 item
- rules of operation, control and maintenance of the Citizen Systems CT-S2000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Citizen Systems CT-S2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Citizen Systems CT-S2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Citizen Systems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Citizen Systems CT-S2000.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Citizen Systems CT-S2000 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
LINE THERMAL PRINTER MODEL CT -S2000/CT -S2000DC User’ s Manual[...]
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Page 2
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Page 3
IMPORT ANT : This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are de[...]
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Page 4
— 1 — GENERAL PRECAUTIONS ● Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. ● The information contained herein is subject to change without prior notice. ● Reproduction or transfer of part or all of this document in any means i[...]
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Page 5
— 2 — SAFET Y PRECA UTIONS ... WHICH SHOULD BE STRICTL Y OBSER VED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property , special warning symbols are used in [...]
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Page 6
— 3 — ■ Do not use or store this product in a place where it will be exposed to: * Flames or moist air . * Direct sunlight. * Hot airflow or radiation from a heating device. * Salty air or corrosive gases. * Ill-ventilated atmosphere. * Chemical reactions in a laboratory . * Airborne oil, steel particles, or dust. * Static electricity or stro[...]
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Page 7
— 4 — Do not use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product slanted. • Otherwise dropping ma y cause injury . • P oor pr int quality may occur . ■ A state where the printer ventilation holes are obstructed by a nearby wall or other equipment. ■ A state wh[...]
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Page 8
— 5 — PRECA UTIONS IN HANDLING THE PRINTER Please observe the following precautions for power source and power cord: ■ Do not plug or unplug the power cord with a wet hand. ■ Use the printer only at the specified supply voltage and frequency . ■ Use only the specified AC adapter with the printer . ■ Check to make sure that the supply ou[...]
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Page 9
— 6 — Caution label is attached on the position shown in the following figure. Carefully r ead the precautions in handling before using the printer . THIS LABEL INDICA TES THE RISK OF ANY INJUR Y DUE TO “HIGH TEMPERA TURE” OF THE PRINT HEAD. To prevent possible malfunction or failure observe the following. ■ A void operating the printer w[...]
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Page 10
— 7 — Observe the following precautions for daily maintenance. ■ When cleaning the printer , always turn it off and unplug it from the supply outlet. ■ Use a soft, dry cloth for cleaning the surface of the printer case. ■ For severe stains, use a soft cloth slightly dampened with water . ■ Never use organic cleaning solvent such as alco[...]
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Page 11
— 8 — THE T ABLE OF CONTENTS 1. GENERAL OUTLINE .................................................................... 9 1.1 Features .......................................................................................... 9 1.2 Unpacking ..................................................................................... 10 1.3 Model Classifi[...]
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Page 12
— 9 — 1. GENERAL OUTLINE The CT -S2000/CT -S2000DC are thermal line printers designed for use with a broad array of terminal equipment including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range of applications. 1.1 Features ● Compact, easy-to-use universal design. ● Drop-in Paper Roll mechanism fac[...]
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Page 13
— 10 — 1.2 Unpacking When unpacking the printer , confirm that the following are provided: ● Printer: 1 ● AC adapter (Option, only for CT -S2000DC): 1 ● AC power cord (Option, only for CT -S2000DC): 1 ● Sample paper roll: 1 roll ● User’ s manual (This manual): 1 CT -S2000 (AC power type) Sample paper roll User’ s manual (This manu[...]
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Page 14
— 11 — 1.4 Basic Specifications Item Specifications Model CT -S2000 P A, CT -S2000 RS, CT -S2000DC P A, CT -S2000DC RS Print method Line thermal dot print method Print width *1 80 mm/640 dots, 72 mm/576 dots, 54.5 mm/436 dots, 54 mm/432 dots Dot density 8 × 8 dots/mm (203 dpi) Print speed 220 mm/s (Fastest, print density 100 %), 1760 dot lines[...]
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Page 15
— 12 — 2. EXPLANA TION OF PRINTER P AR TS 2.1 Printer Appearance Printer cover Power switch Operation panel Cover open button Rear connector (Front view) (Rear view) ● Printer cover Paper is loaded under this cover . ● Cover open button To refill or replace paper , open the printer cover by lifting the cover open button. ● Power switch Th[...]
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Page 16
— 13 — ● POWER LED Illuminated when the printer power is on and off when the printer power is off. May blink or light in a special mode or in case of failure. ● ERROR LED Illuminated or blinks when paper is empty or in case of failure. The interval length of blinking represents the type of error . ● FEED button Pressing this button once c[...]
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Page 17
— 14 — 2.3 Other Built-in Functions ● Buzzer This printer has a built-in buzzer . It is operated in case of an error , operation, or by a command. ● User memory Allows downloading of user -defined characters and logo data in the nonvolatile memory . This data remains stored even after the printer power is off. For the registration method, r[...]
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Page 18
— 15 — 3. PREP ARA TION 3.1 Connecting the AC Power Cord 1. Tu rn off the pr inter pow er . 2. ● F or AC po wer type (with built-in pow er supply), connect the AC po wer cord t o the AC inlet at the bac k of the printer and plug the AC po wer cor d into the w all outlet. ● For DC po wer type, connect the AC adapter cable connect or to the p[...]
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Page 19
— 16 — Printer Pin Signal 2 TXD 3R X D 4R T S 6 DSR 7S G 20 DTR PC Signal Pin FG 1 TXD 2 RXD 3 CTS 5 DSR 6 SG 7 DTR 20 3.2 Connecting Interface Cables Confirm that the power switch is OFF and connect the interface cable. Orient the interface cable terminal correctly and insert it into the interface connector . CAUTION! ■ When disconnecting th[...]
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Page 20
— 17 — CAUTION! DO NOT connect any other device than the specified cash drawer to the cash drawer kick-out connector . (DO NOT connect a telephone line either .) 3.3 Connecting the Cash Drawer Cash drawer kick-out connector Cash drawer cable connector (1) Connector Pin Configuration (2) Electrical characteristics 1) Driving voltage: 24 VDC 2) D[...]
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Page 21
— 18 — 80 mm 58mm 60mm 3.4 Precautions in Installing the Printer The printer must only be operated horizontally . Do not operate vertically or install on a wall. Horizontal position Ve rtical position CAUTION! DO NOT use the printer under the following conditions. ■ A state subject to vibration or unstable state. ■ A state with this product[...]
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Page 22
— 19 — 3.6 Setting DIP Switch The DIP switch is present on the serial interface board. Remove the board fixing screws, take out the interface board, and then set the DIP switch. The function of each switch is as shown below . Baud Rate (bps) S witch No . Function ON OFF DIP switch Interface board mounting screws CAUTION! When setting the DIP sw[...]
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Page 23
— 20 — 4 3 2 1 3.7 Adjusting the Paper Near -end Sensor 1. Lightly push in the paper near -end sensor unit. 2. Mov e the paper near -end sensor unit to the r ight and left while k eeping to press it. The sensor position is as shown below depending on the diamet er of the roll paper used. Sensor P osition **1 φ 22 φ 18 *2 φ 25 φ 22 3 φ 29 ?[...]
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Page 24
— 21 — 4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing the paper roll CAUTION! ■ Always use the specified types of paper roll. ■ Confirm that the paper roll is set correctly . ■ When the paper is skewed and not extended straightforward from under the printer cover , open the printer cover and adjust the paper correctly . ■ When[...]
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Page 25
— 22 — 4.3 Cleaning the Print Head 1. Tu rn the pr inter po wer of f . 2. Open the pr inter co ver . 3. W ait sever al minutes. Wipe off an y debris on the heating element of the head using a cott on swab soak ed in ethyl alcohol. CAUTION! The print head is hot immediately after printing. DO NOT touch it with your hand. DO NOT touch the heating[...]
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Page 26
— 23 — 4.5 Hexadecimal Dump Printing This function is to print all received data in hexadecimal numbers. If problems such as missing data, data duplication, etc. should occur , this function allows checking whether or not the printer is receiving data correctly . Set paper to the printer and keep the printer cover open. With the FEED button pre[...]
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Page 27
— 24 — (Unit: mm) 207 147 147 5. OTHER 5.1 External Views and Dimensions ● Power switch operation error If you turn power on again just after powering of f, an error may occur . Before turning power on again, wait till POWER LED goes off completely after powering off. Lighting and blinking status of each error including the above is shown bel[...]
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Page 28
— 25 — 3 44 41 . 5 32 . 5 d D 65~85 Paper width 83 +0 − 1 Maximum print area 80 Maximum print area 72 φ 102 or less Printing surface (Unit: mm) 5.2 Printing Paper Use the print paper shown in the following table or the paper with equivalent quality . P aper T ype Pr oduct Name Recommended thermal TF50KS-E2D from Nippon Paper paper roll PD150[...]
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Page 29
— 26 — 5.3 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) S witch No . Setting 0 (OFF) 1 (ON) Memory SW1-1 Power ON Info V alid Not send SW1-2 [...]
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Page 30
— 27 — S witch No . Setting Default Set V alues Memory SW7-1 Baud Rate 19200 bps/ 1200 bps, 2400 bps, 4800 bps, 9600 bps, 9600 bps** 19200 bps, 38400 bps, 57600 bps, 115200 bps SW7-2 Data Length 8bits 7bits, 8bits SW7-3 Stop Bit 1bit 1bit, 2bits SW7-4 Parity NONE NONE, EVEN, ODD SW7-5 Flow Control DTR/DSR DTR/DSR, XON/XOFF SW7-6 DMA Control V a[...]
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Page 31
— 28 — 2. Selecting memory switch When the FEED button is pressed short (within 2 seconds), printing occurs in the order of “Memory SW1” → “Memory SW2” → “Memory SW3” → ......“Memory SW10” → “Save T o Memory” → “Memory SW1” → ...... repeatedly . When the memory switch you want to change is reached, press and [...]
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Page 32
T A74902-10F 1.10E-0804 Printed in Japan[...]