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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cortelco 2200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cortelco 2200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cortelco 2200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cortelco 2200 should contain:
- informations concerning technical data of Cortelco 2200
- name of the manufacturer and a year of construction of the Cortelco 2200 item
- rules of operation, control and maintenance of the Cortelco 2200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cortelco 2200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cortelco 2200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cortelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cortelco 2200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cortelco 2200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 O WNER’S I NSTRUCTION M ANUAL C ALLER ID T YPE II D ISPOSITION P LUS M ODEL 2200[...]
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Page 2
2 T HANK Y OU F OR P URCHASING T HE C OLLEAGUE C ALLER ID T YPE II D ISPOSITION P LUS W e want you to know all about your new Colleague T elephone , how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual. PLEASE READ BEFORE INSTALLING AND U[...]
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Page 3
3 T able Of Contents I MPOR T ANT S AFETY I NSTRUCTIONS .............................................................. 5 T ELEPHONE U SAGE ................................................................................................ 7 INST ALLA TION .................................................................................................[...]
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Page 4
4 PRIV A TE CALLS ..................................................................................................... 20 UNKNOWN CALLS ................................................................................................ 21 CALL W AITING DELUXE ..................................................................................... 21 TEL[...]
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Page 5
5 I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equip- ment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the[...]
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Page 6
6 12. Avoid using a telephone during a local thunderstorm . There may be a remote risk of electrical shock from lightning. 13. Do not use a telephone to report a gas leak in the vicinity of the leak . 14. Unplug the telephone from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the line co[...]
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Page 7
7 T ELEPHONE U SAGE INST ALLA TION 1. Connect the adapter . Plug the large p art of the adapter into the wall outlet and the adapter tip to the jack at the rear side of unit. (Use only 9V DC. 200mA, center positive Class 2 adapter .) 2. Connect the telephone line cord. a. T o connect without an answering machine. • Use the new line cord to connec[...]
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Page 8
8 24/90V MESSAGE W AITING LAMP If your phone is installed behind a Message Waiting enabled PBX, you will need to set the MW switch in order to receive the Message Waiting indication. 1. Remove the directory cover by moving the holding clip up, and pulling the clear cover up. 2. Once the directory cover is removed, locate the switch below the holdin[...]
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Page 9
9 W ALL MOUNT INSTRUCTIONS 1. Install wall mount bracket in wall mount position and route cords as shown in diagram below . 2. Connect the adapter and the line cord. See S tep s 2 & 3 on preceding p age for specific instructions. 3. Push out the handset hook and reattach in opposite direction for the wall mount position, plug the coiled cord in[...]
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Page 10
10 After the adapter is connected, you can make the initial settings of the unit as indicated below . 1. [ SET LANGUAGE ] appears on the display . Press the REVIEW UP ( ) button to select the language. E - English, F - French, S - S p anish, and then press the DIAL button to confirm the selection. 2. When [ LCD CONTRAST ] appears, press REVIEW UP ([...]
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Page 11
11 T ELEPHONE P AR T I DENTIFICA TION 1 2 3 4 5 6 7 8 9 1 1 12 13 14 15 16 17 18 10 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 1 Handset Hook 2 S tore Button 3 V olume Button 4 Mute Button 5 Memory Dial Button 6 Handset Cord Jack 7 Line Cord Jack 8 Data Cord Jack 9 Hook Switch 10 Delete Button 1 1 Review Up/Down Buttons 12 LCD Disp[...]
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Page 12
12 T ELEPHONE F EA TURES PULSE AND TONE DIALING 1. If your telephone line accepts touch-tone dialing, set the PULSE/TONE switch to the T one position. 2. If your telephone line requires rotary (pulse) dialing, set the PULSE/TONE switch to the Pulse position. 3. If you are unsure which system you have, set the switch to the TONE position and lif t t[...]
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Page 13
13 2. T o Make A Call a. Press and release the SPEAKERPHONE button. b. When you hear a dial tone, dial the number or press an auto memory button. The numberwill appear on the display window . c. When your party answers, adjust the sound level of his or her voice by sliding the VOLUME CONTROL located on the right side of the phone. d. After the conv[...]
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Page 14
14 T o Dial A Phone Number In Memory 1. Lift the handset and wait for a dial tone. 2. Press any memory location. • T o dial an auto memory button (located on right-band side of base), press the desired auto memory button (1, 2, 3.... or 10). • T o dial a keyp ad memory location - press the MEM DIAL button first, and then the desired keypad butt[...]
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Page 15
15 PM 8:59 9/24 NEW 36 555-1234 JACK S MITH CALL # CW CALL WAITING SY M BOL 1. While having a conversation, another party calls and you hear a tone. 2. Press the FLASH button once and release. The first conversation is placed on hold and the second call can be answered. 3. Press FLASH button again and release. The first caller can be spoken to agai[...]
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Page 16
16 Note : Make sure you have subscribed to both Call Waiting Caller ID and Caller ID service from your local telephone comp any . If you only have Caller ID service, the unit works for Caller ID only . C ALLER ID FEA TURES MESSAGE LIGHT An indicator marked NEW CALL will light up to let you know when there are new calls received. If you have a voice[...]
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Page 17
17 RECEIVING CALLS 1. When the telephone is not in use and a new call is received, the display will show the NEW symbol, the phone number , the caller s name, and time and date of the call for 20 seconds. The RPT (re peat) symbol will appear if the call has come in more than once. 2. Af ter 20 seconds with no activity , the display will default to [...]
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Page 18
18 DELETING CALLS 1. T o delete an individual call: When reviewing calls, you can delete an individual call by pressing the DELETE button once. The display will be erased line by line and the rest of the records will be renumbered. 2. T o delete all calls: When reviewing calls, you can delete all calls by pressing and holding DELETE for more than 3[...]
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Page 19
19 10:36 8/2 4 NEW 0 6 785 - 2883 DA NIEL WHIT E CALL # 10 :36 8/2 4 NEW 0 6 205 - 78 5 - 2883 DA N IE L WHITE CALL # 10 :36 8/ 24 NE W 06 120 - 57 8 - 5288 DA N IE L WHITE CALL # Original 785-2883 Press O p tion button once (205) 785-2883 Press O p tion button twice 1 + (205) 785-288 3 PM PM PM OPTIONS BUTTON The OPTIONS button allows you to chang[...]
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Page 20
20 9:27 9/ 28 13 -------------------- - P RIVAT E NUM BER .. . 8:59 8/24 0 6 785-2541 PRI VATE NA ME CALL # 7: 5 9 9/ 24 0 5 PRI VATE CA LLER CALL # CALL # PM JO HN SMI TH PM NEW PM NEW When the desired format of the telephone number is reached, press DIAL to dial the displayed number . MESSAGE ERROR • The display indicates [ -ERROR- ] if your un[...]
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Page 21
21 UNKNOWN CALLS • When the telephone comp any is unable to provide the caller ’ s telephone number , [ UNKNOWN NUMBER ] and his name will alternately display on the screen. • When the telephone company is unable to provide the caller’s name, [ UNKNOWN NAME ] and his telephone number will be displayed on the screen. • When the telephone c[...]
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Page 22
22 T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone equipment service , determine if the problem is with your unit or the telephone company lines. BEFORE CALLING THE TELEPHONE COMP ANY . Be aware that they may charge you for a service call if the problem is caused by your telephone equipment. T ROUBLESHOOTING PHONE DOES NO[...]
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Page 23
23 MESSAGE ERROR HAPPENS FREQUENTL Y Caller information was not transmitted properly . Check with your telephone company to see if there is a problem with your phone line. Since our special design will always retain your stored call records even when the power adapter is disconnected, we encourage you to disconnect all the telephone cords and adapt[...]
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Page 24
24 T ELEPHONE R EPAIR DO NOT A TTEMPT T O REP AIR THIS PRODUCT YOURSELF . Call W aiting Caller ID T elephones manufactured by COR TELCO must be returned to us for rep air . Y ou can return your telephone to CORTELCO for rep air or replacement in accordance with our LIMITED W ARRANTY . CORTELCO warrants THIS PRODUCT against defects in material and w[...]
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Page 25
25 FCC I NFORMATION Part 68 is a Federal regulation which requires equipment to be tested and registered with the Federal Communications Commission (FCC) prior to its connection to the net- work. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that contains, among other information, the FCC Registration [...]
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Page 26
26 L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrants it against defects in material and workmanship for a period of one (5) years from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to rep air or , at its option, re[...]