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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cortelco 2700, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cortelco 2700 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cortelco 2700. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cortelco 2700 should contain:
- informations concerning technical data of Cortelco 2700
- name of the manufacturer and a year of construction of the Cortelco 2700 item
- rules of operation, control and maintenance of the Cortelco 2700 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cortelco 2700 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cortelco 2700, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cortelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cortelco 2700.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cortelco 2700 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 O WNER’S I NSTRUCTION M ANUAL C ALLER ID T YPE II M UL TI- F EA TURE T ELEPHONE MODEL 2700[...]
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Page 2
2 T HANK Y OU F OR P URCHASING T HE 2700 C ALLER ID T YPE II M UL TI- F EA TURE T ELEPHONE W e want you to know all about your new T elephone , how to install it, the features it provides, and the services you can expect from its use. W e have included this information in your Owner ’ s Instruction Manual. PLEASE READ BEFORE INSTALLING AND USING [...]
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Page 3
3 T able Of Contents IMPOR T ANT SAFETY INSTRUCTIONS ................. 5 TELEPHONE P AR T IDENTIFICA TION .................. 7 INST ALLA TION ........................................................... 8 DESK MOUNT ................................................................................................................ 8 W ALL MOUNT ........[...]
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Page 4
4 MESSAGE ERROR ....................................................................................................... 16 NO DA T A SENT ............................................................................................................. 17 PRIV A TE CALLS ...................................................................................[...]
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Page 5
5 I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the w[...]
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Page 6
6 13. Do not use a telephone to report a gas leak in the vicinity of the leak . 14. Unplug the telephone from the wall outlet and refer servicing to qualified service personnel under the following conditions: • When the line cord is frayed or plugs damaged. • If liquid has been spilled into the telephone. • If the telephone has been exposed t[...]
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Page 7
7 T ELEPHONE P AR T I DENTIFICA TION 1 Menu Button 16 Headset Jacks 2 7-10-1 1 Button 17 Flash Button 3 Directory Button 18 Headset Button with LED 4 Save Button 19 Release Button 5 Message Lamp 20 Mute Button with LED 6 Multi-Angle LCD 21 Hold Button with LED 7 Delete Button 22 Pause Button 8 Contrast Button 23 S peaker Button with LED 9 Dial Butt[...]
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Page 8
8 I NST ALLA TION DESK MOUNT 1. Select the desired viewing angle and inst all the desk st and. The desk st and can be inst alled in two positions to give a choice of viewing angle. 2. Connect the power adapter . The power adapter connect s to the jack marked DC 9V on the bottom of the phone. Plug the large p art of the adapter into the wall outlet.[...]
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Page 9
9 W arning: Setting this switch in a position other than OFF can cause this phone to function incorrectly . When enabled, this feature is for PBX systems, and not meant for direct Central Of fice (CO) interface. If connecting to CO telephone lines, make sure this switch is set to OFF .[...]
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Page 10
10 U NIT S ETUP F ACT OR Y PRESETS The following t able shows the default factory settings: Display Setting LANGUAGE .............................................................................. English STUTTER T ONE ............................................................................. No AREA CODE .........................................[...]
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Page 11
11 6. When [ RINGER CADENCE ] appears, the default setting is 3. T o alter this setting, press REVIEW UP . There are 10 ringer cadences and each one will be played as you scroll through them. Af ter the desired ringer cadence is displayed, press MENU to confirm selection. 8. When [ RINGER VOLUME ] appears, the default setting is 5. T o alter the ri[...]
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Page 12
12 T ELEPHONE F EA TURES DIALING The 2700 is only cap able of DTMF dialing. It is not cap able of pulse dialing. RECEIVING A PHONE CALL 1. When the phone rings, lif t the handset or press SPEAKER to begin your conversation. 2. T o change the Ringer V olume, refer to the “Factory Preset s” section. PLACING A PHONE CALL 1. Lif t the handset or pr[...]
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Page 13
13 DURA TION COUNTER A built-in counter will st art counting 6 seconds af ter you lif t the handset or 6 seconds af ter you dial a telephone number . MUTE BUTT ON Press MUTE to speak without the person on the phone hearing your conversation. The MUTE Indicator will light up and remain lighted until you resume your conver- sation. Also, “MIC MUTED[...]
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Page 14
14 P AUSE BUTT ON P AUSE allows you to insert a 3.6-second p ause in the dialing sequence. This is p articularly useful if you are connected to a P ABX system where you must dial an access code (usually the number 9) to obt ain an out side line. 1. Press P AUSE and release at any point in the dialing sequence where a p ause is desired. 2. P AUSE ca[...]
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Page 15
15 RELEASE BUTT ON T o end a conversation, press RELEASE once. There are two modes for RELEASE. 1. NEW CALL In NEW CALL mode, the phone goes on-hook for 1.5 seconds and then goes of f hook again. This allows you to make another call. 2. HANG-UP In HANG UP mode, the phone does not come back of f hook. This allows you to program a RELEASE into a spee[...]
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Page 16
16 C ALLER ID F EA TURES CALL W AITING DISPLA Y Call-waiting service alert s you to a new call by playing a tone while you are on a call. Call W aiting Caller ID not only tells you there is another call waiting, but let s you know who the caller is before the call is answered. The name and number of the incoming call will be shown on the unit’ s [...]
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Page 17
17 CALLBACK When reviewing received calls, there are two ways to dial the telephone numbers shown on the display by pressing DIAL . 1. If you have reviewed the calls with the telephone handset on hook, press DIAL . The HANDSET symbol in the display will come on, and the number you have selected will be dialed automatically via the speakerphone. 2. [...]
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Page 18
18 NO DA T A SENT The display shows [ -NO DA T A SENT - ] if there is no caller ID (CID) number sent from the telephone comp any . PRIV A TE CALLS • If the caller has exercised the option to block his number from being sent, [ PRIV A TE NUMBER ] and his name will alternately display on the screen. • If the caller has exercised the option to blo[...]
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Page 19
19 U SING T HE D IRECT OR Y This unit stores the numbers of up to 99 of your business associates, clients, contacts, and friends in your directory. Names are sorted alphabetically starting with the first character. (If you want your Directory sorted by the last name, enter the last name first.) ST ORING ENTRIES Press SAVE to store a number in the D[...]
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Page 20
20 T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone service , determine if the problem is with your unit or the telephone comp any lines BEFORE CALLING THE TELEPHONE COMP ANY . Be aware that the telephone comp any may charge you for a service call if the problem is caused by your telephone. TROUBLESHOOTING PHONE DOES NOT R[...]
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Page 21
21 M AINTENANCE I NFORMATION T reat your telephone equipment with care for trouble-free performance. A void dropping the handset. Carefully place the handset on-hook af ter use. A void putting near heating appliances and devices that generate electrical noise (for example, motors and florescent lamp s). Clean your telephone equipment with a damp cl[...]
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Page 22
22 T ELEPHONE R EPAIR DO NOT A TTEMPT T O REP AIR THIS PRODUCT YOURSELF . T elephones manu- factured by COR TELCO must be returned to us for rep air . Y ou can return your telephone to CORTELCO for rep air or replacement in accordance with our LIMITED W ARRANTY . COR TELCO warrant s THIS PRODUCT against defect s in material and workman- ship in acc[...]
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Page 23
23 FCC I NFORMA TION Part 68 is a Federal regulation which requires equipment to be tested and regis- tered with the FCC prior to it s connection to the network. This equipment complies with Part 68 of FCC rules. On the bottom of the telephone is a label that cont ains, among other information, the FCC Registration Number and the Ringer Equiva- len[...]
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Page 24
24 L IMITED W ARRANTY If you purchased this product new in the U.S. or Puerto Rico, CORTELCO warrant s it against defect s in material and workmanship for a period of five (5) years from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, CORTELCO agrees to rep air or , at it s option[...]