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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Cortelco CENTURION, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Cortelco CENTURION one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Cortelco CENTURION. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Cortelco CENTURION should contain:
- informations concerning technical data of Cortelco CENTURION
- name of the manufacturer and a year of construction of the Cortelco CENTURION item
- rules of operation, control and maintenance of the Cortelco CENTURION item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Cortelco CENTURION alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Cortelco CENTURION, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Cortelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Cortelco CENTURION.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Cortelco CENTURION item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
O WNER’S I NSTRUCTION M ANUAL CENTURION BASIC TELEPHONE[...]
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Page 2
CENTURION BASIC TELEPHONE • Desk/Wall Mountable • Line In-Use Indicator • Visual Ringing Indicator • Tone/ Pulse Switchable Dialing • FLASH • Last Num- ber Redial • PAUSE • Ringer Volume Control • Hearing-Aid Compatible Congratulations on purchasing the CENTURION BASIC telephone. All products in the CENTURION family of telephones [...]
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Page 3
C ontents I mportant Safety Instructions ....................................... 2 Features Of Your Telephone ......................................... 4 Installing Your Telephone .............................................. 6 Unpacking Your Telephone .............................................. 6 Modular Wall Jacks ............................[...]
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Page 4
2 I MPORTANT S AFETY I NSTRUCTIONS Always follow basic safety precautions when using your telephone equipment to reduce the risk of fire, electrical shock, and injury. 1. Read and understand all instructions in the Owner’s Instruction Manual. 2. Read all warnings and follow all instructions marked on the product. 3. Unplug this product from the w[...]
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Page 5
3 dangerous voltage points or short out parts that could result in a risk of fire or electrical shock. 9. Do not disassemble this product . Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electrical shock when the product is subsequently used. 10. Avoid using a telephone during a local [...]
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Page 6
F EATURES O F Y OUR T ELEPHONE 4 Hearing-Aid Compatible Handset The handset on your Cen- turion telephone works with magnetically-coupled hearing aids. Ringer Volume Control The 3-position switch (located on the back of the telephone) is used to set ringer volume. Set control on the left side for high ring volume or toward the right for low or off.[...]
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Page 7
5 F EATURES O F Y OUR T ELEPHONE RD/P Button (Redial/Pause) Your Centurion telephone stores in memory the last number dialed (31 digits maximum). You can redial the last number dialed by lifting the handset and pressing the RD/ P button. It must be the first button pressed after lifting the handset to activate the redial feature. You can erase the [...]
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Page 8
RJ11C RJ11W AW04-59 6 I NSTALLING Y OUR T ELEPHONE UNPACKING YOUR TELEPHONE Check the contents of the carton . Make sure you have a telephone, a baseplate, a 7-foot handset cord, a long modular line cord, and a short modular line cord. If anything is missing or damaged , contact the place of purchase. MODULAR JACKS To install your telephone , you m[...]
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Page 9
7 I NSTALLING Y OUR T ELEPHONE DESK INSTALLATION To install as a desk telephone , refer to the diagram. • Insert the baseplate mounting posts into the mounting holes and locking slot on the housing. Housing Baseplate • Connect the line cord into the jack on the back of the phone. • Plug the unattached end of the line cord into the modular wal[...]
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Page 10
8 I NSTALLING Y OUR T ELEPHONE • Adjust the wall mount clip, located on the face of the housing, by lifting up the clip and rotating it 180 degrees. Complete the Desk/Wall mounting by installing the handset and handset cord. CHECK FOR DIAL TONE Lift the handset and listen for dial tone. • When you hear dial tone , your telephone is ready to use[...]
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Page 11
9 B EFORE U SING Y OUR T ELEPHONE 1. Set the ringer volume control . If the control is set to OFF, you will not hear the ringer when someone calls you. 2. Your telephone has a TONE-PULSE switch . Set the switch to match the dialing service from the telephone company. • If you have pulse service , set the Tone-Pulse switch to PULSE. • If you set[...]
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Page 12
10 T ELEPHONE S ERVICE P ROBLEMS If you have any problems with your telephone service , determine if the problem is with your telephone or the telephone company lines. BEFORE CALLING THE TELEPHONE COMPANY, be aware that they may charge you for a service call if the problem is caused by your telephone. NO DIAL TONE • Unplug your telephone from the[...]
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Page 13
R EPAIR O F Y OUR T ELEPHONE DO NOT ATTEMPT TO REPAIR THE TELEPHONE YOURSELF . Telephones manufactured by Cortelco must be returned to us for repair. You can return your telephone to Cortelco for repair or replacement in accordance with our LIMITED WARRANTY. DATE-OF-PURCHASE Cortelco warrants telephones against defects in material and workmanship i[...]
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Page 14
12 T HE FCC W ANTS Y OU T O K NOW DESIGN COMPLIANCE Your telephone is designed to comply with FCC Rules and Regulations, Part 68. It can be connected to the telephone network as FCC-registered terminal equipment. The registration number is printed on the label on the bottom of your telephone. NOTIFICATION TO THE TELEPHONE COMPANY As a customer of t[...]
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Page 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, includ- ing interference that may cause undesired operation. Warning: Changes or modifications to this unit not expressly approved by[...]
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Page 16
L IMITED W ARRANTY If this telephone was purchased by you new in the U.S. or Puerto Rico, Cortelco warrants the telephone against de- fects in material and workmanship for a period of two (2) years from the date of original purchase. This warranty is in lieu of all other express warranties. During the warranty period, Cortelco agrees to repair or, [...]