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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Digitus DN-16062, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Digitus DN-16062 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Digitus DN-16062. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Digitus DN-16062 should contain:
- informations concerning technical data of Digitus DN-16062
- name of the manufacturer and a year of construction of the Digitus DN-16062 item
- rules of operation, control and maintenance of the Digitus DN-16062 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Digitus DN-16062 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Digitus DN-16062, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Digitus service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Digitus DN-16062.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Digitus DN-16062 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
HD NETWORK SUR VEILLANCE CAMERA User Manual Please read instructions th oroughly before operation and retain it for future referenc e.[...]
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IMPORT ANT SAFEGU ARD All lead-free products offered b y the comp any compl y with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture pro cesses and products are stri ctly “lead-free” and without the hazardous subst ances cite d in the dir ective. The crossed -out wheel [...]
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T ABLE OF CONTENTS 1. OVERVIEW .......................... .............................................. ........................................... .................... 1 1.1 Produc t features ...................... ............................. .................................. ..................... ...................... .......... 1 1.2 Packag[...]
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1 1. O VER VIEW 1.1 Product features Powerful Remote Survei llance on Multiple Mobile Pla tforms -- For mobi le device platform s, iPad ®, iPod ®, iPhone® , BlackBe rry®, Nokia® Symbian, Wi ndows® Mobile & Android™ (w ith their built-in web browsers or EagleEyes) -- For web browsers, Internet Explorer®, Mozilla Fi refox®, Mac® Sa[...]
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2 1.4 Rear Panel Ethernet Ethernet: Connect your netw ork cable. DC 5V : Connect the supplied regu lated power supply . Reset: With the power connec ted, press to reset all paramete rs, including the IP address to factory default settings. The camera w ill reboot after default res et. Please do not disconnec t your camera during the reset process .[...]
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3 2. BEFORE USING Y OUR NETWORK CAMERA This network camera can be acce ssed via our supplied CMS software “V ideo View er”, the web browser (such as “Microsoft Internet Explorer” or “Mozilla F irefox”), and s mart phones with our self-developed program “EagleEyes” inst alled depending on differe nt using situations. Note: F o r deta[...]
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4 3. A CCESSING THE CAMER A VIA VIDEO VIEWER 3.1 Inst alling Video V iewer Step1: Place the supplied CD into your CD-ROM or DVD-ROM drive. The program will be automatically run. Step2: Click “Program” in the “Video Viewer” sec tion to install Video Viewer, or click “Do wnload The Latest Version” under “Program” to download the lates[...]
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5 3.3 Control p anel overview T w o con trol panels are av ailable and can be s witched depending on your using ha bit. 3.3.1 Simplified vers ion (Default)[...]
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6 3.3.2 Full function version 3.3.3 Main button overvi ew Button Function D escription Simplified Full Funct ion Address Book Click to show the predefined IP address(es). You can add, remove or search the IP address to log in the DVR remo tely. Miscellaneous Control Remote Config Click to go to the d etailed system configuration. For details, pleas[...]
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7 3.4 Frequently-used functions 3.4.1 Record T o record remotely , click “ ” or “ ” → “ ” to go to the “Record Setting” page. In the “Record Setting” page, you can set the following items: ‧ Record type ‧ Pre- / post-event record time ( 0~10 seconds) ‧ Record time setting ‧ Record path Note: The recor d function will b[...]
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8 3.4.3 Firmware upgrade This function is used when users need to upgrade the network camera for function scalability . Note: Before usi ng this function, m ake sure you have th e correct upgrade files prov ided by y our installer or distributor . S tep1: Click “ ”, and select the IP address of your network camera in the address book. S tep2: C[...]
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9 STEP2: Right-click to show the shortc ut menu on the top-le ft p anel, and select the E -Map group you want to add. There are three E-Map groups you can add: Googl e E-MAP , Single E-MAP , and Building E-MAP .[...]
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10 STEP3: When the E-Map group is created, you will see the tree on the top-left pan el, sho wing all the devices you’ve added to this group. Icon Description The connected device is ca mera. When it’s selected, it will become red. The connected device is DVR. When it’s select ed, it will become red. For any motion or alarm event, it w ill ap[...]
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11 How to edit / remove an existing E-Map group For Google E-Map Group Right-click on the group name to show the shortcut menu list, and select “Edit E-MAP” or “Remove E-MAP” as needed. Y ou can als o add a single E-Map group (Add Single E- MAP) or Building E-Map gr oup (Add Buildi ng E-MAP) int o the existin g Google E-Map group. F[...]
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12 For Building E-Map Group Right-click on the group name to show the shortcut me nu list, and select “Edit Building E-MAP” or “Re move E-MAP” as ne eded.[...]
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13 4. CAMERA CONFIGURA TIONS VIA WEB BRO WSER Users can also access the network camera via a web browser , such as Microsoft Internet Explorer , Mozilla Firefox, Google Chrome and Safari. Note: I t’ s recommended to consult wit h your installer before changing system configurations. Note: Y ou need to be the supervisor to enter the sys tem config[...]
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14 Function Icon User Lev el Description Configuration Page: Supervisor / Power User Live Swit ch t o the li ve vie w pag e. DPTZ Switch to t he DPTZ configur ation page. For detai ls, please r efer to “4.4 Di gital PTZ (DP TZ) operati ons” at pag e 15. Config. Switch to t he system confi guration p age, and the funct ions avail able for “Sup[...]
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15 4.3 Face tracking configurations Face tracking is used to especially zoom in on the intrude r ’s face, easy for every one to identify . Note: Whe n this function is enabled, DPTZ , Smart Z oom, and optical zoom are not allowed to use. Note: F ace tracking is not suppo rted when the stream format is set to Multi-Mode, and th is menu will not be[...]
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16 STEP2: Select the functions when needed: ICON FUNCTION DESCRIPTION / Fit to screen / Restore to original size There are several monitor resolu tions available. When the selected resolution is out of your current live view support, a part of y our surveillance area might get covered on the screen, and you need to manually move on the screen to ch[...]
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17 4.5 System configuration menu Click “Config.” to enter the configuration page. Note: Y ou need to be “Supervisor ” or “Power User ” to enter the system configuration page, and the functions av ailable for these two user levels are differe nt. If you’re not either of these two user levels, please re-log into the camera with one of t[...]
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18 4.6 Network 4.6.1 Network Y ou can set the network configuration of the network camera depending on your netw ork type. For details, please refer to your installation guide. 4.6.2 DDNS Select “On” when the selected network type in “Network” is “PPPOE” or “DHCP”. For details, please refer to the installation guide. 4.6.3 SNTP SNTP[...]
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19 4.6.5 MAIL Enter the detailed e-m ail information and click “Save” to confirm. The information you set here will be applied when “Email” is selec ted in “Gen eral” → "Trigger". Function Description SMTP Server Enter the SMTP server address provided from your e-mail system supplier . Port Ent er the port number provided fr[...]
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20 Function Description System The text messaging service provider is Clickatell. User name / Password Enter the account user name and password you created in Clickatell. API ID Enter the API ID you applied from Clickate ll. Recipient Click “Add” to enter the phone number , including the country code, to receive the text message. Five sets of p[...]
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21 When this function is ac tivated, the other PC with in the same doma in as this camera will be able to search this camera in “Network Neighbor” with the identification name set in “Friendly name”. Double-click it to quickly open the web browser for camera access. 4.7 Camera 4.7.1 Camera Adjust the camera parameters if necessary . Item De[...]
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22 4.7.2 Preset Note: Before using this function, make sure the D PTZ function is enabled. Y ou can set new preset points (up to 16) or check existing points here. How to set a new preset point S tep1: Click DPTZ icon. S tep2: Click to where you want to see, and you’ll get a 5x zoom-in image. T o slightly zoom out, draw a square from the bottom r[...]
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23 S tep1: Click “Add” to choose a preset point from the drop-do wn list, and select the duration to stay at this point from 1 ~ 6 0 minutes. T hen, click “Save” to confirm. S tep2: Click “Add” again to add more preset points. When all the point s are added, click “Save” to confirm. 4.7.4 Color Adjust the color performance from Brig[...]
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24 4.7.5 Time Set daylight saving time and the current time, and click “Save” to confirm. Function Description Time Configuration Date Set the current date. Tim e Set the current time. Daylight Saving Time Configuration Daylight Saving T ime S pecify whether to use daylight saving time (Enable / D isable). If this function is enabled, s[...]
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25 T o schedule the white LED to be enabled, go to “LED T imer Configuration”, select “Y es” in “Enable”, and set the time to enable the LED. Each square equals 30 minutes. 4.7.7 Digital Smart Zoom Column Description Smart Zoom T o switch this function on or off, select “Enable” or “Disable”. Or , it’s also available to click [...]
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26 4.8 General 4.8.1 General In “General”, you can select the UI language to English or Chinese, and check the MAC address of your cam era. T o lock camera access when it’ s not used after the specified time, select “5 MIN”, “15 MIN” or “30 MIN” from the drop-down list of “Auto Lo ck T ime ”, or select “NEVER” to disable t[...]
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27 4.8.4 Account Note: This function is av ailabl e only for “Supervisor ” . Y ou can create a new account with different user access privilege, or delete or modify an existing account setting. How to create a new account S tep1: Click “Ne w”, and fill in the following columns. Column Description User Name Set a user name that will be used [...]
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28 4.8.5 Trigger Y ou can set the motion or face detection and select the notification func tion. Note: Motion detec tion is not supported when the stream format is Motion J PEG. Note: F ace detection is no t supported when the stream format is set to Multi-Mode. T rigger Setting In this section, you can select to enable or disable motion &[...]
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29 4.8.8 Upgrade Note: This function is av ailabl e only for “Supervisor ” . This function is used when users need to upgrade the network camera for function scalability . Note: B efore using this fun ction, make sure y o u have the correct upgrade files provided by your inst aller or distributor . Note: F o r system upgrade from a web browser [...]
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30 APPENDIX 1 PR ODUCT SPECIFICA TIONS ▓ Network Network Compression H.264 / MPEG4 / MJPEG Multiple Video S treaming (Encode Modes, IPS, Res olution) 3 (H.264, MJPEG , MPEG4) LAN Port YES LAN S peed 10/100 Based- T Ethernet Supported Protoc ols DDNS, PPPoE, DHCP , NTP , SNTP , TCP/IP , ICMP , SMTP , FTP , HTTP , RTP , R TSP , UPnP Frame Rate NTSC[...]
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31 APPENDIX 2 API ID APPLICA TION FOR SMS MESSA GING T o allow the camera automatically sending a text message when an event happens, you need to apply an API ID from Clickatell, one mobile messaging comp any , first. Note: The SMS messagin g is not totally free. Y o u will be charged starting from the 11 th message. Please follow the steps below f[...]
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32 S tep2: When the account is created, the system will automatically send an Email to your specified Email address and ask y ou to activate your account. Click the link in the Email to co mplete account activation, and enter the login page as follows. Enter the passw ord you set, and click “Login”. S tep3: Enter the mobile phone number (includ[...]
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33 APPENDIX 3 BIT RA TE T ABLE FOR REFERENCE The data below is for refe rence only. The bit rates listed here may vary depending on the resolution, image qu ality & frame rate you choose, the complexity of your monitoring area, and how often the moving objects show in your moni toring area. T esting Environment Plac e: Offic e En tra nc e ?[...]
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34 Resolution Quality Frame Rate (Dynamic) kbps (St atic) kbps SXGA B est 1/15 58 1 37 4 High 405 342 Normal 487 248 Basic 337 141 VGA Best 358 79 High 201 63 Normal 180 28 Basic 92 15 QVGA Best 1 1 1 84 High 99 68 Normal 97 54 Basic 58 42[...]