Elo TouchSystems ECM2 manual

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A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Elo TouchSystems ECM2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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Unfortunately, only a few customers devote their time to read an instruction of Elo TouchSystems ECM2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

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First and foremost, an user manual of Elo TouchSystems ECM2 should contain:
- informations concerning technical data of Elo TouchSystems ECM2
- name of the manufacturer and a year of construction of the Elo TouchSystems ECM2 item
- rules of operation, control and maintenance of the Elo TouchSystems ECM2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Elo TouchSystems ECM2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Elo TouchSystems ECM2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Elo TouchSystems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Elo TouchSystems ECM2.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Elo TouchSystems ECM2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 1 of 49 User Manual 3200L 32” Interactive Digital Signage T ouchMonitor 4200L 42” Interactive Digital Signage T ouchMonitor 4600L 46” Interactive Digital Signage T ouchMonitor Interact ive Digital Signage Computer Modu le[...]

  • Page 2

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 2 of 49 Copyright © 2010 T y co Electronics. All Right s Reserved. No part o f this publication may be reproduced, transmitted, transcribed, stored in a retrieval sy stem, or translated in to any language or compu ter language, in an y form or by any mean s, including, but not lim[...]

  • Page 3

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 3 of 49 T able of Content s Chapter 1 - Introduction ......... ........ ......... ........ ........ ......... ........ ......... ....... 4 Chapter 2 – Unp acking .. ........ ......... ........ ......... ........ ......... ........ ........ ......... 5 Chapter 3 – T ouchmon itor[...]

  • Page 4

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 4 of 49 Chapter 1 - Introdu ction Product Descrip tion Y ou r new Inte ractive Digit al Signage T ouchMonitor com bines Elo T ouchS ystems’ reliable performan ce with the latest developm ents in touch technology and display de sign. This combination of features create s a natural[...]

  • Page 5

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 5 of 49 Chapter 2 – Unp acking Unp acking the T ouchmo nitor T o unpack the touchmonito r , f ollow these steps: 1. The carton should be oriented in the manner according to its labeling. The hinged plastic locks should be at the ‘bottom’. 2. Open and remo ve all 4 hinged plas[...]

  • Page 6

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 6 of 49 Note: For your health an d safet y , it is s trongly recom mended that a t least two people handle, lift, or move these touchmonitors. Ha ndles are provided on the unit’ s back for e asier ha ndling. Check that the following items are pre sent and in good conditio n: • [...]

  • Page 7

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 7 of 49 Chap ter 3 - T ou chmon itor Inst allati on Connector Pan el & Interfaces Remove the cable cover on the bottom re ar (when viewed in lan dscape orientation) to access the touchmon itor ’ s connector panel.[...]

  • Page 8

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 8 of 49 3200L 4200L / 4600L T ouchmoni tor Connection s 1. Connect the HDMI and/or VGA video cables b etween the monito r ’s HDMI/VGA input connectors and your HDMI/VGA video so urce, respect ively . T ighten the V GA cable’s screw s for best EMI performance and st rain relief.[...]

  • Page 9

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 9 of 49 Inst al ling the APR T ouch T echnology Sof tware (for Window s 7 , Vist a, XP , WEPO S, and 32-bit Server 2003) Some software installation is required for your APR t ouchmonito r to work on your compute r . This step is not required for Inte lliT ouch models. Visit the Elo[...]

  • Page 10

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 10 of 49 • Rename the file in the APRdata directory to “AprCF .bin” 4. Connect the USB cable between the monitor ’s USB connector a nd your PC’s USB port. Y our touchm onitor ’s touch functionality will be work ing now . Note: Do not lose the touchmoni tor ’s APR Cali[...]

  • Page 11

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 1 1 of 49 Inst al ling the IntelliT o uch T ouch T echnology Sof tw are (for Window s 7 , Vist a, XP , WEPO S, and 32-bit Server 2003) Some software installation is required for your In telliT ouch monitor t o work on your com puter . This step is not required for APR mode ls. Visi[...]

  • Page 12

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 12 of 49 Chapter 4 Computer Modu le Installation Inst al lation Note: Disconnec t AC power fro m the touchmoni tor b efore instal ling the Computer Modu le. Installing the Co mputer Module while A C po wer is connecte d to th e touch monitor will dama ge the Compu ter Mod ule. 1. D[...]

  • Page 13

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 13 of 49 3. Use a Ph ilips head screw driver to rem ove the Compute r Module bay’ s protective pla te. 4. Clear the Computer Module’s docking connect or of any debris that ma y have accumulated during shipment, if ne cessary . 5. Slide the Com puter Module all the way into t he[...]

  • Page 14

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 14 of 49 6. Replace the protective plate and tighten its thumb screws in order to m echanically secure the computer module. Connector Pan el & Interfaces T ouchMon itor & Comput er Modul e Connections 1. Once the Computer Module ha s been installed, connect the AC power cab[...]

  • Page 15

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 15 of 49 Operating System Setup Window s ® 7, Windows ® XP Operating Systems The initial setup of the operating system takes app roximately 5 minutes. Additional time might be needed for dif ferent tou chcomputer hardware & ope rating system configuratio ns. Y ou will need to[...]

  • Page 16

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 16 of 49 Click Custom ize. The “Regional and Language Op tions” window appe ars. Select the Languages tab. If required, check the boxes for “Install files for comple x script and right-to -left languages” an d “Install files for East Asian languages.” Select the “Regi[...]

  • Page 17

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 17 of 49 Select your lo cation from the drop-do wn list in the Location s p ane. Click App ly , and then OK. Choosing the c omputer name (Windows 7 setup only ) Y ou will be prom pted to enter the comput er ’ s name. Choosing the Windows Upda te settings (Windows 7 setup only) Y [...]

  • Page 18

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 18 of 49 Inst al ling the APR T ouch T echnology Sof tware (for Elo Computer Modu les w ith Wi ndows 7 and Window s XP) Some software installation is required for the AP R touchmonitor to work with the Comp uter Module. This step is not required for IntelliT ouch models. Y ou will [...]

  • Page 19

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 19 of 49 Note: Do not lose the touchmoni tor ’s APR Cali bration USB Dr ive or APR Calibration file! It is unique to your tou chmon itor , an d requir ed for that touch monitor to functi on. It will not function with any othe r Interactive Digita l Signage t ouchmo nitor exce pt [...]

  • Page 20

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 20 of 49 1. Install the driver onto your compute r • Obtain the necessary APR touch driver from the Elo T ouchsystems website www .e lotouc h.com • Follow the steps given by the Elo installation program. 2. Install the APR Ca libration file onto y our computer . • Make sure t[...]

  • Page 21

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 21 of 49 Chapter 5 – Mou nting Note: For your health an d safet y , it is s trongly recom mended that a t least tw o people handle, li ft, or move these touchm onitors. T wo handles are pro vided on the uni t’ s back for easi er han dling. Note: Whe n layi ng the displa y f ace[...]

  • Page 22

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 22 of 49 Select the desired mounting orientation from the display’ s On-Screen Disp lay (OSD) Mounting me nu for OSD text rotation and to chan ge which Elo logo is lit. The holes lo cated on the sides and top of the touchmonito r case are for ventilation. Do not block or in sert [...]

  • Page 23

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 23 of 49 Chapter 6 – Oper ation Pow er T o turn the touchm onitor on or off, press the touchmonito r power button once. T o power on the Computer Module, pre ss the touchmonito r power button once. T o power off the Computer Module and touchmonitor , press and hold the touchmonit[...]

  • Page 24

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 24 of 49 The APR performance can be customized to b etter suit your application. Access the “S et A PR Preferen ce” window from the Mode tab o f the Elo AP R driver control panel: Select the usage type best suited f or your application , then press Apply . General : No p articu[...]

  • Page 25

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 25 of 49 IntelliT ouch T ouch T echnology The IntelliT ou ch touchscreen can be re-calibrated to your d isplayed video image, if needed, through the Calibration function in the Elo driver cont rol panel. V ideo Genera lly , for best performance , the output resolution of your video[...]

  • Page 26

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 26 of 49 Using the OS D buttons controls an on-screen graphical use r interface which displays on top of your input video , allowing intuitive ad justment of the following displa y parameters: Parameter A vaila ble A d justment Brightness Increase/de crease monitor brightness . Def[...]

  • Page 27

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 27 of 49 OSD Language Selects which language the OSD information is displa yed in. The available languages a re: English, French, Italian, German, S panish, Simplified Chine se, T raditional Chinese, and Japanese. Default: En glish. Mounting Selects the touchmonitor moun ting orien[...]

  • Page 28

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 28 of 49 All T ouchMonitor adjustments made through the OS D are automatically memo rized as soon as they are ente red. This feature saves you from having to reset your cho ices every time the touchmonito r is unplugged or po wered of f and on. If there is a power failu re, the tou[...]

  • Page 29

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 29 of 49 Chapter 7 – T echnical Su pport If you are experien cing trouble with your to uchmonitor , refer to the following suggestions. If the problem persists, please co ntact your local dealer or contact Elo T ouchSystems Customer Service. Solution s to Common Pro blems Problem[...]

  • Page 30

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 30 of 49 Appendix A – Na tive Reso lution An LCD panel’s native resolution is its width and height measured in number of pixels. In almost all cases, an image displayed on an LCD monitor w ill look best when your compu ter ’ s output resolution mat ches the LCD panel’s nati[...]

  • Page 31

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 31 of 49 Appendix B Safety & Maintenance Safety T o avoid risk of electric shock, follow all safety n otices and do not disassemble th e touchmonitor or Comput er Module. They are not user-serviceable. The slots located on th e sides and top of the touchmonitor case are for ven[...]

  • Page 32

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 32 of 49 Mercury W arni ng This product consists of devices that may contain mercury , which must b e recycled or dispose d of in accordance with local, st ate, or f ederal laws. ( W ithin this sy stem, the backlight lamps in the monitor disp lay contain mercury .) W aste Electrica[...]

  • Page 33

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 33 of 49 Appendix C T echnical Specif ications 32” Interacti ve Digit al Signage T ou chMonitor Available T ouch T echnologies APR, IntelliT ouch P lus Display Act ive Area 760 mm x 450 mm LCD Panel t ype 32” TFT Active Matrix Pixel Pitch 0.51075 mm x 0.51075 mm LCD Panel nativ[...]

  • Page 34

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 34 of 49 Audio Input Connec tor: 3.5m m TRS jack Input Signal Range: 1V r m s (0dBV) m aximum Internal S peaker s: a pair of ster eo 10W speak ers Headphone Out put Connec tor: 3.5m m TRS jack Headphone Out put: capable of delivering 9 0mW per channel continuous RMS power into a 32[...]

  • Page 35

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 35 of 49 32” APR IDS T o uchMo nitor Dimensions All dimension s in mm[...]

  • Page 36

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 36 of 49 32” IntelliT o uch Plus IDS T ouch Monitor Dimension s All dimension s in mm[...]

  • Page 37

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 37 of 49 42” Interacti ve Digit al Signage T ou chMonitor Available T ouch T echnologies APR, IntelliT ouch Display Act ive Area 697.6845 m m x 392.256 mm LCD Panel t ype 42” TFT Active Matrix Pixel Pitch 0.4845 mm x 0.4845 m m LCD Panel native res olution 1920 x 108 0 Contrast[...]

  • Page 38

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 38 of 49 Power Input Connec tor: IEC 60320 C14 Input V oltage Range: 100- 240V AC 5 0/60H z Power Con sumption (T ypical): Monit or only: ON, m ax audio, 100 V/60Hz: 230W SLEEP , 100 V/60H z: 12.5W OFF , 100V/60Hz: 1 1.5W Monit or with ECM 1 Comput er Mo dule: S0 - ON, m ax audio, [...]

  • Page 39

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 39 of 49 42” APR IDS T o uchMo nitor Dimensions All dimension s in mm[...]

  • Page 40

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 40 of 49 42” IntelliT o uch IDS T ouchMon itor Dimensions All dimension s in mm[...]

  • Page 41

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 41 of 49 46” Interacti ve Digit al Signage T ou chMonitor Available T ouch T echnologies APR, IntelliT ouch Display Act ive Area 1018.08 mm x 572.67 m m LCD Panel t ype 46” TFT Active Matrix Pixel Pitch 0.52025 mm x 0.53025 mm LCD Panel native res olution 1920 x 108 0 Contrast [...]

  • Page 42

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 42 of 49 Power Input Connec tor: IEC 60320 C14 Input V oltage Range: 100- 240V AC 5 0/60H z Power Con sumption (T ypical): Monit or only: ON, m ax audio, 100 V/60Hz: 234W SLEEP , 100 V/60H z: 12.5W OFF , 100V/60Hz: 1 1.5W Monit or with ECM 1 Comput er Mo dule: S0 - ON, m ax audio, [...]

  • Page 43

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 43 of 49 46” APR IDS T o uchMo nitor Dimensions All dimension s in mm[...]

  • Page 44

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 44 of 49 46” IntelliT o uch IDS T ouchMon itor Dimensions All dimension s in mm[...]

  • Page 45

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 45 of 49 Elo Digit al Signage Computer Mod ule ECM1 ECM2 Available Proces sors Intel Celero n Dual Cor e E1500 2.2GH z 512KB L2 C ache Intel Core 2 D uo E8400 3.0GH z 6MB L2 Cac he RAM (800 MHz m in) 1GB DDR2 DI MM on 1 of 1 s lot 2GB DDR2 DI MM on 1 of 1 s lot Chipset Intel G41 Ex[...]

  • Page 46

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 46 of 49 Appendix D - Re gulatory Information I. Electrica l Safety Information: Compliance is required with respect to the voltage, frequency , and current re quirements indicated on the manufacturer ’s label. Connection to a different power source than those specified herein wi[...]

  • Page 47

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 47 of 49 iii) Reorient th e af fected rece iver ’s antenna. iv)Plug the d igital device into a dif ferent AC outlet so the digital device and the re ceiver are on different branch circuits. v) Di sconne ct and remove any I/O cables t hat the digital d evice does not use.(Untermin[...]

  • Page 48

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 48 of 49 Appendix E – W arranty Information Except as otherwise sta ted herein, or in an order acknowledgment deliv ered to Buyer , Seller warrants to Buyer that the Product shall be free o f defects in materia ls and workmanship. T he warranty for the T ouchMonitors, Computer Mo[...]

  • Page 49

    User Manual – Interactive Digit al Signage SW601 176 Rev B - Page 49 of 49 Check ou t Elo’s Website! www . elotouch.com Get the lates t... • Product Information • Specificat ions • News on upc oming events • Press relea ses • Software drivers • T ouchMonitor Newslet ter Getting in T ouch with Elo T o find out more abo ut Elo’s ext[...]