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The rules should oblige the seller to give the purchaser an operating instrucion of Elo TouchSystems ECMG2B, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Elo TouchSystems ECMG2B one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Elo TouchSystems ECMG2B. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Elo TouchSystems ECMG2B should contain:
- informations concerning technical data of Elo TouchSystems ECMG2B
- name of the manufacturer and a year of construction of the Elo TouchSystems ECMG2B item
- rules of operation, control and maintenance of the Elo TouchSystems ECMG2B item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Elo TouchSystems ECMG2B alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Elo TouchSystems ECMG2B, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Elo TouchSystems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Elo TouchSystems ECMG2B.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Elo TouchSystems ECMG2B item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User Guide–Co mputer M odule UM6000 40 Rev A , Page 1 of 33 USER GUIDE Elo T ouch Solutions Interactive Digit a l Signage Com puter Module For IDS 3201L/4201L /5501L/7001L/7001L T UM600040 Rev A[...]
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User Guide– Computer M odule UM600040 Re v A , Page 2 of 33 Copyright © 2015 Elo T ouch Solutions, Inc. A ll Rights Reserved. No part of this publication may be r eproduced, transmitted, t ranscribed, stored in a ret rieval system, or translated into any lan guage or c omputer language, in any form or by any means, including, but not limited to,[...]
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User Guide– Computer M odule UM600040 Re v A , Page 3 of 33 T able of Content s Chapter 1 - Introd uction ............... ............ ............ ............ ........ ............ .... 4 Chapter 2 – Un p acking .......... ............ ........ ............ ............ ............ ........... . 5 Chapter 3 – Com puter Module Inst allation[...]
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User Guide– Computer M odule UM600040 Re v A , Page 4 of 33 Chapter 1 - Introduc tion Product Descri ption Interactive Digital Signage Computer Module Generation 2 (ECMG2) Refresh is designed to slide into the bay on the rear of the Interactive Digital Signage Generation 2 Ref resh touchmonitors, without any effect on the monitor ’s form factor[...]
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User Guide– Computer M odule UM600040 Re v A , Page 5 of 33 Chapter 2 – Unpac king Unp acki ng the Digit a l Signage Computer Module Check that the foll ow ing items are present and in good condition: • Computer Module • Quick Install Guide • PC Box Cable Cover[...]
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User Guide– Computer M odule UM600040 Re v A , Page 6 of 33 Chapter 3 Computer Module Installa tion Inst all ation 1. Use a Phillips head screwdriver to remove the access cover plate on the back of the touchmonitor . 2. Slide the Computer Module all the way into the bay until it snap s into place. 3. T i ghten the thumbscrews to secure the com pu[...]
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User Guide– Computer M odule UM600040 Re v A , Page 7 of 33 Connector Panel & Interfaces T ouchmonitor & Computer Module Conn ections 1. Once the Computer Module has been installed, connect the AC pow er cable between the touchmonitor ’s POW ER IN con nector and the AC power source. NOTE: Computer Module can be installed when the A C po[...]
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User Guide– Computer M odule UM600040 Re v A , Page 8 of 33 Operating System Setup – Windows ® 7 The initial setup of the operating system takes approximately 5 minutes. Additi onal time might be needed for different touchcomputer hardware and operating system configurations. Y ou will need to plug in an external m ouse and/o r keyboard into t[...]
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User Guide– Computer M odule UM600040 Re v A , Page 9 of 33 Choosing the computer name Y ou will be prompted to enter the computer ’s name. Create a password for the system Y ou will be prompted to create a pa ssword for the system. This is optional. If no password is desired, press the “Next” button.[...]
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User Guide– Computer M odule UM600040 Re v A , Page 10 o f 33 Agreeing to T erm s and Conditions Y ou will be prompted to agree to the W indows license terms. Click I Accept to continue Choosing the Windows Update settings Y ou will be prompted to select the W indows Update settings.[...]
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User Guide– Computer M odule UM6000 40 Rev A , Page 1 1 of 33 Selecting the T ime Zone W hen the follow ing window appears, you can set the Computer M odule’ s time zone, date, and time. Click Next to finish. W indows Setup completes the OS installation.[...]
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User Guide– Computer M odule UM600040 Re v A , Page 12 o f 33 Inst all ing T ouchscreen T echnolog y Sof tw are Drivers on Elo Computer Modules running Window s 7 Vis it t he Elo T ouch Solutions website www . elotouch.com for: • The latest touch driver version • Additional touch driver information • Deta iled touch driver installation guid[...]
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User Guide– Computer M odule UM600040 Re v A , Page 13 o f 33 Selecting the Language W indow s will prompt you to select your language of preference. See reference image below . Agreeing to T erms and Conditions Y ou will be prompted to agree to the W indows license terms. Click I Accept to continue.[...]
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User Guide– Computer M odule UM600040 Re v A , Page 14 o f 33 Personalizing the Computer W indow s allows you to personalize your computer by selecti ng a theme color and giving your PC a name. Click Next to continue. . Choosing the Windows Settings Y ou will be prompted to select the W indows settings[...]
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User Guide– Computer M odule UM600040 Re v A , Page 15 o f 33 Creating Y our Acco unt Y ou will be prompted to create a Username and Password. Once set up, cli ck Finish to complete Setup. See reference image below . A ccessi ng Windo w s 8.1 Charm Bars In order to access the W indow s 8.1 Charm Bars, Elo recommends that the Cursor Edge Accelerat[...]
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User Guide– Computer M odule UM600040 Re v A , Page 16 o f 33 mentioned above and proceed to i nstall that driver onto the computer . Inst all ing T ouchscreen T echnolog y Sof tw are Drivers on Elo Computer Modules with No OS Vis it t he Elo T ouch Solutions website www . elotouch.com for: • The latest versions of our touch drivers • Additio[...]
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User Guide– Computer M odule UM600040 Re v A , Page 17 o f 33 4. Select either Restore OS 32bit or Restore OS 64bit depending on your OS environment . 5. The following User Interface (UI) will appear:[...]
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User Guide– Computer M odule UM600040 Re v A , Page 18 o f 33 6. S elect Inject Language and the following UI will ap pear .[...]
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User Guide– Computer M odule UM600040 Re v A , Page 19 o f 33 7. Click the drop-down list and select the pref erred language. 8. Click Inject Selected Language 9. W hile th e injecting process , DO NOT use your keyboard or mouse as this may cause an error in the language injection process. 10. After succes sful installation of the language packag[...]
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User Guide– Computer M odule UM600040 Re v A , Page 20 o f 33 Chapter 4 – T echnica l Support If you are experiencing trouble with your tou chmonitor , refer to th e following suggestions. If the problem persists, please conta ct your local dealer or contact Elo T ouch Solutions Customer Service. Solutions to Common Problems Problem Suggested T[...]
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User Guide– Computer M odule UM600040 Re v A , Page 21 o f 33 Chapter 5 – Safety & Maintenance Safety T o a void risk o f e lectric sho ck, follow a ll safety n otices and do not disassemble the touchmonitor or Computer Module. Th ey are not user-servi ceable. The s lots located on the sides and top of the touchmonitor case are for ventilat[...]
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User Guide– Computer M odule UM600040 Re v A , Page 22 o f 33 Caution There is risk of exp losion if bat tery is rep laced by an incorrect ty pe. Dispose o f used batteries at the end of its use ful life according to local laws and regula tions. W aste Electrical & El ectronic Equipment Directi v e (WEEE) This pr oduct should not be di sposed[...]
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User Guide– Computer M odule UM600040 Re v A , Page 23 o f 33 least 16 GB of space available) 4. After the flash dr ive is plugged in, y ou w ill see the below w indow . Click “Fo rmat D rive” to continue the process. PLE A SE NOTE THA T THIS WILL ERA SE A LL DA T A CONT AINED IN THE FL ASH. 5. Click “Create Restore Media” to proceed. Thi[...]
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User Guide– Computer M odule UM600040 Re v A , Page 24 o f 33 6. Once the message “Creation Restore Media success…” appears, remove the f lash drive and click “Exit” to exit the progra m. 7. In order to use the recovery flash drive in the case of a sy stem crash, reboot the system and press F1 1 several times to enter De vice Boot Menu [...]
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User Guide– Computer M odule UM600040 Re v A , Page 25 o f 33 Recovering the Operating System If for any reason the touchcomputer ’s operating system needs to be r ecovered TO F ACTORY SETTINGS, you can recover your system by following proced ures bel ow . PLEASE NOTE THA T A LL CUST OMER SE TT INGS A ND DA T A WILL BE LOST DURING THIS PROCESS.[...]
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User Guide– Computer M odule UM600040 Re v A , Page 26 o f 33 6. S elect Restore OS . The sys tem will automatically test y our hardware. Once the process completes, click the S t ar t button to perform the syste m recovery function. 7. T he following process will re format the primary hard drive. Please back up your data before performi ng the r[...]
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User Guide– Computer M odule UM600040 Re v A , Page 27 o f 33 8. O nce completed, cl ick the Close button . The sy ste m will retu rn to the main menu of the Elo Recovery Solution. Click the Exit button to rest art y our system. All data is deleted during the recovery proces s. The user should back up f iles when necessa ry. Elo Touch Solution s [...]
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User Guide– Computer M odule UM600040 Re v A , Page 28 o f 33 Chapter 6 - Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency , an d current requirements indicated on the manufacturer ’s label. Connecti ng a device to a power source that does not meet requirements other than tho[...]
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User Guide– Computer M odule UM600040 Re v A , Page 29 o f 33 as requ ired by EMC Directive 2 004/108/EC as indicated in Euro pean S tan dard EN 5502 2 Class A and the Low V oltage Directive 2006/95/EC as i ndicated in European S tandard EN 60950-1. General Information to all Users: This equipmen t generates, uses, and can radiate radio frequency[...]
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User Guide– Computer M odule UM600040 Re v A , Page 30 o f 33 may also present a lethal shock hazard to the user .) If you need additi ona l help, consult your dealer , ma nufacturer , or an experienced radio or television technician. III. A gency Certif ications The following certifications and marks hav e been issued or declared for this monito[...]
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User Guide–Co mputer M odule UM6000 40 Rev A , Page 31 of 33 Explanation of Markings (1). In accordance with the SJ/T1 1364-2006 requirement, the electronic i nformation product s are marked with the following poll ution control logo. The Environment-Friendly Use Period for this product is 10 years. The pr oduct will not leak or mutate under norm[...]
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User Manual – Computer M odule UM600040 Rev A , Page 32 of 33 Chapter 7 – W arranty Information For warranty information, go to http://www . elotouch.com/Support/warranty .as p[...]
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Page 33
User Manual – Computer M odule UM600040 Rev A , Page 33 of 33 Check out o ur w ebsite www .elotouch.com Get the latest... • P roduct Information • S pec ificati ons • Upcoming events • P ress re leases • S of tware drivers Getting in T ouch with Us T o find out more about the extensive range of Elo touch solutions, visit our website at [...]