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The rules should oblige the seller to give the purchaser an operating instrucion of Elo TouchSystems ECMG2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Elo TouchSystems ECMG2 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Elo TouchSystems ECMG2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Elo TouchSystems ECMG2 should contain:
- informations concerning technical data of Elo TouchSystems ECMG2
- name of the manufacturer and a year of construction of the Elo TouchSystems ECMG2 item
- rules of operation, control and maintenance of the Elo TouchSystems ECMG2 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Elo TouchSystems ECMG2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Elo TouchSystems ECMG2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Elo TouchSystems service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Elo TouchSystems ECMG2.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Elo TouchSystems ECMG2 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
USER GUIDE Elo T ouch Solutions Interactive Digit al Signage Computer Module For IDS 3201L/4201L/7001L SW602000 Rev A US052332DMSADM - 2013-03-04T23:11:16Z[...]
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User Guidel–Computer Module SW602000 Rev A , Page 2 of 20 Copyright © 2013 Elo T ouch Solutions , Inc. All Rights Reserv ed. No part of this publication may be rep roduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer languag e, in any form or by any means, including, but not limited to, ele[...]
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User Guidel–Computer Module SW602000 Rev A , Page 3 of 20 T able of Content s Chapter 1 - Introduction ........................................................................... 4 Chapter 2 – Unp acking .............................................................................. 5 Chapter 3 – Computer Module Inst allation .................[...]
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User Guidel–Computer Module SW602000 Rev A , Page 4 of 20 Chapter 1 - Introduction Product Description Interactive Digital Signage Comput er Module Gen 2 is designed to slide into the bay on the rear of the Interactive Digital Sign age Gen 2 touchmonitors, without any effect on the monitor’s form factor or requiring any extra cabling, turning y[...]
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User Guidel–Computer Module SW602000 Rev A , Page 5 of 20 Chapter 2 – Unpacking Unp acking the The Digit al Signage Computer Module Check that the following items are present and in good condition: • Computer Module • User Guide/ Driver CD • Quick Install Guide • PC Box Cable Cover US052332DMSADM - 2013-03-04T23:11:16Z[...]
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User Guidel–Computer Module SW602000 Rev A , Page 6 of 20 Chapter 3 Computer Module Installation Inst allation 1. Use a Phillips head screwdr iver to remove the access co ver plate on the back of the touchmonitor . 2. Slide the Computer Module all the way into the bay unt il it snaps into place. 3. T ighten the thumbscrews to secure the computer [...]
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User Guidel–Computer Module SW602000 Rev A , Page 7 of 20 Connector Panel & Interfaces T ouchmonitor & Computer Module Connections 1. Once the Computer Module has been inst al led, connect the AC power cable between the touchmonitor ’ s POWER IN connector and the AC power source. NOTE: Computer Module can be installed when AC power cabl[...]
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User Guidel–Computer Module SW602000 Rev A , Page 8 of 20 Operating System Setup Windows ® 7 Operating Systems The initial setup of th e operating system take s approximately 5 minutes. Additional time might be needed for different touchcomput er hardware and operating syst em configurations. Y ou will need to plug in an external mouse and/or ke[...]
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User Guidel–Computer Module SW602000 Rev A , Page 9 of 20 Selecting the Time Zone When the following window appears, you can change the Computer Module’s time zone, date, and time. After making any changes, click Next to finish. Windows Setup completes the OS installation. US052332DMSADM - 2013-03-04T23:11:16Z[...]
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User Guidel–Computer Module SW602000 Rev A , Page 10 of 20 Inst alling the T ouchscreen T echnology Software Drivers for Elo Computer Modules with Windows 7 V isit the Elo T ouch Solutions website www .elotouch.com for: • The latest touch driver versions • Additional touch driver information • Detailed touch driver inst allation guides • [...]
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User Guidel–Computer Module SW602000 Rev A , Page 1 1 of 20 Chapter 4 – T echnical Support If you are experiencing trouble with your touc hmonitor , refer to the following suggestions. If the problem persists, please cont act your local dealer or cont act Elo T ouch Solutions Customer Service. Solutions to Common Problems Problem Suggested T ro[...]
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User Guidel–Computer Module SW602000 Rev A , Page 12 of 20 Chapter 5 Safety & Maintenance Safety T o avoid risk of electric shock, follow all safe ty notices and do not disa ssemble the touchmonitor or Computer Module. They are not user-serviceable. The slots located on the sides and top of the touc hmonitor case are for ventilation. Do not b[...]
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User Guidel–Computer Module SW602000 Rev A , Page 13 of 20 Operating System Recovery - Windows 7 If for any reason the computer module operating system and software need to be recovered T O F ACT ORY SETTINGS, using Elo recovery utility you can recover your system: 1. When you turn on the com puter module af ter the El o logo shows up, press F8 r[...]
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User Guidel–Computer Module SW602000 Rev A , Page 14 of 20 6. Once completed, click Exit Recovery Process Æ Exit . The system will restart automatically . Injecting the Languages (For Windows 7 Only) Windows 7 Professional only allows the use of one language at one time. But you can use the Elo T ouch Solutions language inject ion tool to update[...]
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User Guidel–Computer Module SW602000 Rev A , Page 15 of 20 5. Click Inject , and the following window will pop out. 6. Click the drop-down list and select the preference language. 7. Click Inject Selected Language 8. The following window will be presented: US052332DMSADM - 2013-03-04T23:11:16Z[...]
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User Guidel–Computer Module SW602000 Rev A , Page 16 of 20 9. Af ter the language package is installed correct ly , press any key to exit this window . 10. Click Exit Æ Exit Æ Restart US052332DMSADM - 2013-03-04T23:11:16Z[...]
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User Guidel–Computer Module SW602000 Rev A , Page 17 of 20 Chapter 6 - Regulatory Information I. Electrical Safety Information: Compliance is required with respect to the voltage, frequency , and current requirements indicated on the manufacturer ’s label. Connection to a different power sour ce than those specified herein will likely result in[...]
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User Guidel–Computer Module SW602000 Rev A , Page 18 of 20 iii) Reorient the affect ed receiver’s antenna. iv)Plug the digital device into a dif ferent AC outlet so the digital device and the receiver are on different branch circuit s. v) Disconnect and remove any I/O cables that th e digital device does not use.(Untermi nated I/O cables are a [...]
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User Guidel–Computer Module SW602000 Rev A , Page 19 of 20 Chapter 7 – W arranty Information Except as otherwise st ated herein, or in an order acknowle dgment delivere d to Buyer , Seller warrant s to Buyer that the Product shall be free of def ects in materials and w orkmanshi p. The warranty for the touchm oni tors, Comput er Module, and the[...]
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User Guidel–Computer Module SW602000 Rev A , Page 20 of 20 Check out Elo’ s We bsite! www .elotouch.com Get the latest... • Product Information • Specifications • News on upcoming events • Press releases • Software drivers • T ouchMonitor Newsletter Getting in T ouch with Elo T o find out more about Elo’ s extensive range of touch[...]