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The rules should oblige the seller to give the purchaser an operating instrucion of Epson SRP-275, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Epson SRP-275. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
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First and foremost, an user manual of Epson SRP-275 should contain:
- informations concerning technical data of Epson SRP-275
- name of the manufacturer and a year of construction of the Epson SRP-275 item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Epson SRP-275 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Epson SRP-275, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Epson service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Epson SRP-275.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Epson SRP-275 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
User's Manual SRP-275 Imp act Printer Rev . 1.03 http://www .samsungminiprinters.com[...]
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Page 2
Rev . 1.03 - 2 - SRP-275 ■ Safety Precautions In using the present appliance, please keep the following safety regul ations in order to prevent any hazard or material damage. W ARNING Violating following instructions c an cause serious injury or death. Do not bend the cable b y force or leave it under any heavy objec t. • A damaged cable can ca[...]
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Page 3
Rev . 1.03 - 3 - SRP-275 CAUTION Violatin g follow ing inst ructions c an cause sli ght wound or dam age the app liance . Do not use the printer when it is ou t of order . This can cause a fire or an electro cution. • Switch off and unplug the printer before calling your dealer . Do not let water or othe r foreign object s in the printer . • If[...]
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Page 4
Rev . 1.03 - 4 - SRP-275 All rights reserved. No part of this publicati on may reproduced, stored in a retrieval, or transmitted in any form or by any means, elec tronic, mechanical, photocopying, recording, or otherwise, without the prior wr itten permission of BIXOLON. No patent liability is assumed with respect to the use of th e information con[...]
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Page 5
Rev . 1.03 - 5 - SRP-275 ■ EMC and Safety standards Applied Product Name : SRP-275 The following standards are applied only to the printers that are so labeled. Europe : CE marking, TUV/GS : EN60950-1; 2001 North America : EMI : FCC Class A Safety standards : UL / C-UL : UL60950-1 National : CB-schem e : IEC 60950-1: 2001 ■ WARNING The connecti[...]
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Page 6
Rev . 1.03 - 6 - SRP-275 ■ Introduction The SRP-275 is a high- quality impact printer . This one-station printer has the following features. • Compact design and light-weight. • High-speed printing using logic-seeking (5.1LPS). • Easy to use : Easy paper loading. • High reliability and long life due to the use of stepping motors for head [...]
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Page 7
Rev . 1.03 - 7 - SRP-275 ■ T able of Content s 1. Setting Up the Prin ter······································································································ · 8 1-1 Un packing ·························[...]
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Page 8
Rev . 1.03 - 8 - SRP-275 1. Setting Up the Printer 1-1 Unpacking Y our printer box should include the it ems sho wn in the illustration below. If any items are damaged or missing, please cont act your dealer . 1-2 Choosing a place for the printer • Avoid locations that are subject to direct sunli ght or excessive heat. • Avoid using or sto ring[...]
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Page 9
Rev . 1.03 - 9 - SRP-275 1-3 Using the operation panel Most of the functions of this printer are governed by software, but you ca n monitor the printer s statu s by looking at the lights on the control panel and for some procedures you will u se the buttons. • Control panel - POWER LED (Green Color) This indicator light is on when the power is tu[...]
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Page 10
Rev . 1.03 - 10 - SRP-275 2. Connecting the cables 2-1 Connecting the AC Adaptor CAUTION Before connecting the printer to the power supply, ma ke sure that the voltage and power specification s match the printer’s requirem ents. Using an incorrect pow er supply can cause seri ous damage to the printer. 2-2 Connecting the Interface cabl e and Draw[...]
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Page 11
Rev . 1.03 - 1 1 - SRP-275 2-2-1 Serial Interface (RS-232C) IFC-S TYPE Interface connector Drawer kick-out Connector (F.G) 1 (TXD) 2 (RXD) 3 (RTS) 4 (CTS) 5 (DSR) 6 (S.G) 7 (DTR) 20 1 (F .G) 2 (RXD) 3 (TXD) 4 (DTR) 5 (S.G) 6 (DSR) 7 (RTS) 8 (CTS) PRINTER SIDE (25Pin) HOS T SIDE (9Pin ) Pin No. Signal name Direction Function 1 FG - Frame Ground 2 Tx[...]
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Page 12
Rev . 1.03 - 12 - SRP-275 2-2-2 Parallel Interface (IEEE1284) IFC-P TYPE Interface connector Drawer kick-out Connector Pin no. Source Comp atibility mode Nibble mode Byte mode 1 Host nS trobe HostClk HostClk 2 Host / Printer Data 0 (LSB) - Data 0 (LSB) 3 Host / Printer Data 1 - Data 1 4 Host / Printer Data 2 - Data 2 5 Host / Printer Data 3 - Data [...]
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Page 13
Rev . 1.03 - 13 - SRP-275 2-2-3 USB Interface IFC-U TYPE Interface connector Drawer kick-out Connector Pin No. Signal name Assignment (Color) Function Shell Shield Drain wire Frame ground 1 VBUS Red NC 2 D- White Differential d ata line 3 D+ Green Differential d ata line 4 GND Black Signal ground 2-2-4 Ethernet Interface IFC-E TYPE 8 1 Interface co[...]
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Page 14
Rev . 1.03 - 14 - SRP-275 3. Setting the Switches 3-1 Setting the DIP Switch Although the factory settings are best for almost all user s, if you have special requi rements, you can cha nge the DIP Switch. Your printer has two sets of DIP Swit ches. The functions of the switches are shown in the following table. 3-1-1 DIP Switch setting for Epson(E[...]
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Page 15
Rev . 1.03 - 15 - SRP-275 3-1-2 DIP Switch setting for Citizen(iDP 3550) mode • DIP S witch 1 Sw it ch Function ON OFF Default 1-1 1-2 Emulation Selection (*1) Refer to the following table OFF 1-3 Auto cutter Enable Disable OFF 1-4 CBM command CBM2 mode (iDP3530 system) CBM1 mode (iDP3540 system) OFF 1-5 1-6 1-7 International characters (*2) Re f[...]
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Page 16
Rev . 1.03 - 16 - SRP-275 3-1-3 DIP Switch setting for Star(SP500) mode • DIP S witch 1 Sw it ch Function ON OFF Default 1-1 1-2 Emulation Selection (*1) Refer to the following t able OFF 1-3 Auto cutter Enable Disable OFF 1-4 Black/Red Printing Enable Disable OFF 1-5 1-6 1-7 1-8 Reserved OFF • DIP S witch 2 (RS232C serial interface model) Sw i[...]
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Page 17
Rev . 1.03 - 17 - SRP-275 3-1-4 Changing the DIP Switch setting If you need to change settings, follow the st ep s below to make your changes. CAUTION Turn off the printer before removing the DIP Switch co ver to prevent an electri c short, which can damage the printer. 1) Make sure the printer is turned off. 2) Remove the screw from the DIP Switch[...]
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Page 18
Rev . 1.03 - 18 - SRP-275 3-2 Setting the Memor y Switches 3-2-1 Memory Switch setti ng for Epson(ESC/POS) mode This printer has “Memory Switch” set which is sof tware switches. Memory Switch set has “MSW 2”, “MSW 8”, “Customize value”, “Se rial communication co ndition”. “M emory Switch setting utility” can change the Memor[...]
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Page 19
Rev . 1.03 - 19 - SRP-275 • Memory Switch 8 Sw it ch Function On Off 1 Upside down On Of f 2 Font Selection Font B Font A 3 Selection Paper End Buzzer Off On 4 Reserved Fixed to Off 5 Selection of the cover open status Cover open Paper end 6 Buffer Size 40 bytes 8 Kbytes 7 Receive buffer full release Remaining 522 bytes Remaining 640 bytes 8 Prin[...]
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Page 20
Rev . 1.03 - 20 - SRP-275 • Memory Switch Setup Mode The following items are specified in the Memory Switch setup mode: Basic Serial communication con dition (Serial communication ) - T ransmission sp eed - Parity - Handsh aking - Data length Receive buf fer full release condition (MS W 8-7) Paper roll widt h (Customize value) Cover open st atus [...]
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Page 21
Rev . 1.03 - 21 - SRP-275 • Procedure of Memory Switch setting ① Re se tti ng B as i c S e ri a l I nte rfac e? Baud ra te Cu rrent s e tt i ng: 96 00 b p s 19 20 0b p s 48 00b p s 24 00b p s Ha nds ha k e Cu rren t set t in g : DSR/ DTR XON /XOFF Pari t y Cu rrent s e tt i ng: No n Ev en Odd Dat a b i t Cu rre n t set ti n g : 8 b it s 7 b it [...]
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Page 22
Rev . 1.03 - 22 - SRP-275 3-2-2 Memory Switch setting for Star mode • Settings Memory Switches are from MSW 0 to MSW 8. They are stored in non-volatile memo ry (flash memory ). T o change the settings, send the followin g commands from the host. [Name] Set Memory Switch [Code] ASCII ESC GS # m N n1 n2 n3 n4 LF NUL Hexadecimal 1B 1D 23 m N n1 n2 n[...]
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Page 23
Rev . 1.03 - 23 - SRP-275 • Default Settings The default settings for Memory Switch 0 to Memory Switch 8 are shown below . Settings vary for single byte character countries (s ta ndard specifications (SBCS )) and for double-byte character count ries (Chinese char acter specification s (DBCS)). - St andard Specifications (SBCS ) Memory Switch Numb[...]
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Page 24
Rev . 1.03 - 24 - SRP-275 • Function - Memory Switch 0 Bit Function 0 1 F~C Reserved B~A Red and Black (inverted black and white) Commands (*3) Refer to the following table 9~5 Reserved 4 Country S pecifications (*1) SBCS (Single Byte countries) DBCS (Double Byte countries) 3~2 <FF> Command (*2) Refer to the following t able 1~0 Reserved NO[...]
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Page 25
Rev . 1.03 - 25 - SRP-275 - Memory Switch 1 Bit Function 0 1 F Reserved E~5 4 Zero style Normal Slash zero 3~0 International Cha racters (*1) Refer to the following t able NOTES (*1) International Characters D efault Value Settings MSW1-3 MSW1-2 MSW1-1 MSW1-0 International Characters 0 0 0 0 U.S.A 0 0 0 1 France 0 0 1 0 Germany 0 0 1 1 U. K. 0 1 0 [...]
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Page 26
Rev . 1.03 - 26 - SRP-275 - Memory Switch 3 Bit Function 0 1 F~D C~8 Character T able (*2) Refer to the followin g table 7~2 1~0 <CR> Command Functions (*1) Refer to the following t able NOTES (*1) <CR> Command Functions MSW3-1 MSW3-0 <CR> Functions 0 0 Ignored 0 1 Ignored 1 0 Prints and performs a line feed (same as <LF>.) [...]
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Page 27
Rev . 1.03 - 27 - SRP-275 - Memory Switch 4 Bit Function 0 1 F~9 8 Automatic S tatus Fu nction Disabled Enabled 7~4 3 ESC RS a n command function Only Setting Auto-status sent only once 2~1 0 Data reception error (serial) Prints “?” Ignored - Memory Switch 5 Bit Function 0 1 F~0 Reserved - Memory Switch 6 Bit Function 0 1 F~A 9 BUSY Condition R[...]
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Page 28
Rev . 1.03 - 28 - SRP-275 4. Ribbon Cassette Installation NOTES Malfunctions and other pro blems may arise if other t han specified ribbon casse ttes are used in the printer . The W arranty may be void if other than specified ribbon ca ssettes are used. Cont act your dealer or place of purchase for more information about pro per ribbon cassettes. 1[...]
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Page 29
Rev . 1.03 - 29 - SRP-275 5. Roll Paper Installation CAUTION Do not touch the auto cutter blade when you open rea r cover. 1) To prevent data loss, make sure that the printer is not receiving data. 2) Open the rear cover by pushing the ope n button. 3) Remove the used paper roll core if there is one. 4) Insert the paper roll as sho wn. 5) Be sure t[...]
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Page 30
Rev . 1.03 - 30 - SRP-275 6. Changing the paper width Sc rew (3x 6 )(2pi eces ) Fr a me pa pe r c on tr ol 57.5mm 69. 5mm 76mm( def aul t) 1) Open the rear cover . 2) Remove the frame pa per control by loosing the two screws(3×6) . 3) Reattach the frame paper control in you want . (Insert and tighten two screws(3×6) to reatt ach.) 4) Close the re[...]
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Page 31
Rev . 1.03 - 31 - SRP-275 7. Installing the wall mount (Option) Brack et han ger Screw( 3 x5) (4pi ec es) Brack e t mo unt Screw( 4x10) (8pi eces) 1) Turn the Set over and attach the Bracket hanger to the Frame ba se then tighten four screws. 2) Attach the Bracket mount to the wall firmly with the eight screws. Be sure that the Bracket attached pro[...]
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Page 32
Rev . 1.03 - 32 - SRP-275 8. Self Test The self test let you know if your printer is operating properly . It checks the printing quality , ROM version, DIP Switch settings, mem ory switch sett ings and stat istic data. The test is independent of any other eq uipment or softwa re, so it is a good idea to run it when you first set up the printer or i[...]
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Page 33
Rev . 1.03 - 33 - SRP-275 9. Hexadecimal Dumping • Hexadecimal dump This feature allows experience d users to see exactly what data is coming to the printer. This can be useful in finding software problem s. When you turn on the hexadecimal dump function, the printer prints all command s and other data in hexadecimal format along with a guide sec[...]
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Page 34
Rev . 1.03 - 34 - SRP-275 10. Specification 10-1 Printing specification Item Description Remark Printing method Serial impact method Head wire 9 pin serial type Dot pitch 0.352mm (1/72”) Dot wire diameter 0.3mm (0.01”) Printing direction Bidirectional (logic seeking) with friction feed Characte rs per line Ma x. 42 (cha racters) Printing speed [...]
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Page 35
Rev . 1.03 - 35 - SRP-275 10-4 Electrical characteristics Item Description Remar k Supply voltage 24V DC ± 10% Operating Mean : Approximately 0.5A Peak : Approximately 1.5A Current consumption (at 24V , except for drawer kick-out driving) S tandby Mean: Approximately 0.3A NOTES Maximum 1A for drawer kick -out driving. 10-5 Reliability Item Descrip[...]
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Page 36
Rev . 1.03 - 36 - SRP-275 10-7 Dimensions & weight • Dimensions • Weight Approx. Wt. : 2.5 kg Shipping Wt. : 4.0 kg 10-8 Optional features The optional features either replace a st andard feature or enhance the operation of the printe r . All optional features are installed at the factory and must be selected wh en the printer is ordered. -[...]
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Page 37
Rev . 1.03 - 37 - SRP-275 11. Appendix - Troubleshooting This chapter gives solutions to so me printer problems you may have. 11-1 ERROR LED blinking pattern The printer stops all printe r operations for the sele cted paper section, goes off lin e, and the ERROR LED blinks when an error is detected. • Errors that automatically recover Error Descr[...]
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Page 38
Rev . 1.03 - 38 - SRP-275 • Errors that are impossible to recov er Error Description ERROR LED blinking p attern Recovery R/W error in memory or gate array After R/W checking, the printer does not work correctly . Writing to, reading out, or erasing the NV memory for image scanning results does not work correctly . Recovers automatically when the[...]
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Page 39
Rev . 1.03 - 39 - SRP-275 11-3 The printer stops printing • If the ERROR LED is on (but not blinking), the printer is off line. Check to see that the covers are clo sed and check the pap er state. See Chapter 5 for instruct ions on inst alling or replacin g the paper roll. • If the ERROR LED is blinking, there is an error . In this case, turn o[...]