Gateway Profile 4 manual

Cust omizing T roubleshooting your Gatew ay P rofile ™ 4 user's guide[...]

[...]

i Contents 1 Checking Out Your Gateway Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

ii 4 Windows Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

iii Listenin g to C Ds in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Recording and play ing audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Playin g audio and video files with the Windows Media P layer . . . . . . . . . . . . . . . . 89 Playin g a DVD . . . . . . [...]

iv 9 Networking Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Benefits of ne tworking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 0 Sharing a s ingle Internet conne ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Sharing drives[...]

v Defragmen ting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Backin g up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Using the Schedu led Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Cleaning you r c om[...]

vi Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

1 Chec king Out Yo u r G a t e w a y Pr ofile This chapter introduces you to the basic features of your computer . Read this chapter to learn: ■ How to identify the features of your Gateway Profile computer ■ How to locate your computer’ s model and seria l number ■ How to locate the Microsoft Certificate of Authent icity ■ How to locate [...]

2 Chapter 1: Checking Ou t Your Gatewa y Profile www .gatew a y .com Fr ont Speak er Po w e r but to n CD/D VD/ Reco rdab le dri ve Diskette driv e Speak er Microp hone jac k Computer disp la y controls Diskette ejec t but to n CD/D VD ejec t bu tton Headph one jack[...]

3 Front www .gatew a y .com Componen t Icon Description Disk ette d riv e Use this driv e to sto re smalle r files o n disk ette s. F or more inf or mation, s ee “Using th e disk ette driv e” on pag e 74. Headp hone j ack Plug hea dphone s into t his ja c k. Spea kers Prov ide ste reo audi o outpu t when hea dphon es or am plifie d speak ers ar[...]

4 Chapter 1: Checking Ou t Your Gatewa y Profile www .gatew a y .com Bac k Pa ra l l e l por t Micros oft Cer tifi cate of A uthe nticity USB por ts Ethernet jack Po w e r connec tor Mic ropho ne jac k Audio ou tput jack Audio inpu t jac k Mode m jac k PS/2 mouse p or t PS/2 K eyboard por t Monit or port Serial por t K ensington lock sl ot[...]

5 Back www .gatew a y .com Component Icon D escription P arall el po r t Plug a pa ralle l device (suc h as a pr inter ) into th is po r t. For more inf or mation, see “ Inst alling a printer , scanne r , or other per iphe ral device ” on pag e 30. Modem ja c k Plug a mo dem c ab le into this jac k (optional f eature). PS/2 mouse por t Plug a P[...]

6 Chapter 1: Checking Ou t Your Gatewa y Profile www .gatew a y .com Right side PC Card slot PC Card eject b utton IEEE 1394 ports USB por ts[...]

7 Right side www .gatew a y .com Compon ent Icon De scription PC Card slot Insert a T ype I and T ype II PC Car d into th is slot. F or more inf ormation, s ee “ Addi ng PC Cards ” on page 198 PC Card eject bu tton Press the e ject b utton to remo v e a PC Card from the PC Card slot. F or more inf or matio n, see “ T o remo v e a PC Card: ”[...]

8 Chapter 1: Checking Ou t Your Gatewa y Profile www .gatew a y .com Identify ing y our model Gatewa y model number The label located on the compu ter case beneath the speakers contains information that identifies your compu ter model. Gateway T echnical Support will need this information if you call for assistance. Gatewa y serial numbe r Y ou can[...]

9 Findin g your sp ecifica tions www .gatew a y .com Finding y our specifications For more inf ormation about y our computer , such as memo ry size, memory type, and hard drive size, go to the M y Computer Inf o link in HelpSpot or visit Gateway ’ s eSupport page a t support.gateway .com . The eSuppor t page also ha s links to additio nal Gateway[...]

10 Chapter 1: Checking Ou t Your Gatewa y Profile www .gatew a y .com Y ou can also find out more about your computer a t the Gateway eSupport site. Vi si t support.gateway .c om . For more information, see “ Using eSup port ” on page 38 .[...]

11 Access ories www .gatew a y .com Accessories Gateway offers accessories that ca n help you make the most of using your computer . T o order accessories, visit the Accessory Sup erstore at accessories .gateway .co m . Home netw orking kit W ith a home netwo rking kit, yo u can network, or “ link ” , two or more computers in your home. After y[...]

12 Chapter 1: Checking Ou t Your Gatewa y Profile www .gatew a y .com Storage Devi ces If you need additional sto rage space or you want t o back up your fil es, you can add stora ge devices to you com puter . W ith a CD-R eW ritable (CD-R W) drive, you c an free up hard drive spa ce by backing up files, then remo ving them from your h ard drive. T[...]

13 Getting Star ted Read this chapt er to find out ho w to: ■ Use your computer safely ■ Protect your comput er from power sour c e problems ■ Start and tu rn off your comput er ■ Use the keyboard ■ Use the mou se ■ Use the computer displa y ■ Inst all pe riph eral d evi ces[...]

14 Chapter 2: Getting Started www .gatew a y .com W orking safel y Before using your computer , read the following recommendations for setting up a safe and com fortable work area and avo iding discomfort and strain . Reducing e y e strain Sunlight or bright indoor lighting should not reflect on the computer display or shine directly into your eyes[...]

15 Worki ng safely www .gatew a y .com Setting up y our computer desk and c hair When you are set ting up your comp uter desk and chair , make sure that the desk is the appropriate height and the chair helps you maintain good posture. ■ Select a f lat surface for your com puter desk. ■ Adjust the hei ght of the computer desk s o your hands and [...]

16 Chapter 2: Getting Started www .gatew a y .com Sitting at y our computer ■ A void bend ing, ar ching, or angling y our wrists. Ma ke sure that they are in a relaxed positi on when you typ e. ■ Do n o t s l ou ch f or war d o r l ea n f ar b ac k . S i t w i th y ou r ba c k s t ra i gh t so y ou r knees, hips, and elbows form right angles wh[...]

17 Prot ecti ng from po wer sour ce p robl ems www .gatew a y .com Pr otecting fr om po wer sour ce pr oblems During a power surge, the voltage level of electricity coming into your comput er can increase to far above normal levels and cause data loss or system damage. Protect your comput er and peripheral devices b y connecting them to a surge pro[...]

18 Chapter 2: Getting Started www .gatew a y .com Star ting y our computer T o start your computer: 1 Connect the cables to your computer using the setup poster . 2 T urn on your comput er . 3 If you are starting y our computer for the first time, follow the on- screen instructions to set up your comput er . 4 T u r n o n a n y p e r ip h e r a l d[...]

19 Turnin g off your computer www .gatew a y .com T urning off y our computer T o turn off your computer in Windows XP: 1 Click Start , then click T urn Off Computer . The T urn Off Comp uter di alog box opens. 2 Click Tu r n O f f . W indows shuts down and turns off y our computer . T o turn off your computer in Windows 2000: 1 Click Start , then [...]

20 Chapter 2: Getting Started www .gatew a y .com Restar ting (rebooting) y our computer If your computer does not respo nd to keyboard or mouse input, you may have to close programs t hat are not responding . If closing unresponsive pro grams does not restore your computer to norma l operation, you may have to restart (reboot) your comp uter . T o[...]

21 Multifunc tion keyboa rd www .gatew a y .com Multifunction ke yboard Press these keys... To . . . Function k e ys Start program actions . Each progr am uses diff erent function k eys f or diff erent purposes. See the prog ra m docu menta tion to f ind out more about th e functi on k ey actions . Na vigat ion k e ys Press the se k eys to mo v e t[...]

22 Chapter 2: Getting Started www .gatew a y .com Special-function b uttons Special-functio n b uttons Icons Press to... Pre viou s Return to the pre vious CD trac k or D VD chapter . Pla y/P ause Start or pause the pla y of the CD or D VD . Stop Stop the p lay of CD o r D VD . Ne xt Mov e to the ne xt CD tr ac k or D VD chapter . V olume down Decr[...]

23 Multifunc tion keyboa rd www .gatew a y .com Shopping cart Open an Internet sho pping site . Y ou can cu stomi ze th is butt on to ope n anoth er prog ram . F or instru ctions , see “ Program ming t he mult ifunct ion keyboa rd ” on pa ge 135. E-mail Open y our e-mail prog ram. Y ou ca n cust omiz e this butt on to ope n anoth er prog ram . [...]

24 Chapter 2: Getting Started www .gatew a y .com Mouse The mouse is a device that controls the poin ter movement on the computer display . This illustration shows the standard mouse. As you move the m ouse, the pointer (arrow) on the display moves in the same direction. Y ou can use the left and right buttons on the mouse to select objects o n the[...]

25 Mouse www .gatew a y .com Using the mo use For instructions on how to adjust the double-click speed, pointer speed, right-hand o r left-hand configuratio n, and othe r mouse setti ngs, see “ Changin g the mouse s ettings ” on pa ge 133. T o... Do this... Mov e the pointer on th e com puter displ a y Mo v e the m ouse ar ound on the mous e pa[...]

26 Chapter 2: Getting Started www .gatew a y .com Computer displa y Y ou can adj ust your comp uter display i mage by using exter nal contro ls (located near the display itself) and software controls (accessible in Win dows). For more information about software controls, see “ Adju sti ng t he s creen a nd desk top settings ” on page 122. Exter[...]

27 Comp uter disp lay www .gatew a y .com OSD option s T o adjust the OS D settings: 1 Press the MENU/SELECT button. The OSD menu opens . 2 Use the – and + buttons to highl ight a contro l, then press the MENU/SELECT button. 3 Use the – and + buttons to adjust th e control to the desired level. 4 When you hav e finished making ad justments , pr[...]

28 Chapter 2: Getting Started www .gatew a y .com Preset. Adjust s the co lor temp eratur e. 9300K is b luish white. 6500K is re ddish white (def ault). Red, Gree n, Blu e. Customiz e the color l e v els. V er tical p osition. Moves the image up and do wn. Horizontal pos ition. Mov e s the image le ft and right. Y ou can a lso us e the A uto functi[...]

29 Comp uter disp lay www .gatew a y .com T o adjust the color depth and screen resolution using software co ntrols, see “ Adjusting the screen and desktop settings ” o n page 122. Clock. Minim iz es an y vertical bars or stripes vi sib le o n the compute r displ a y bac kground . The horiz onta l disp la y siz e will also cha nge . Phase. Remo[...]

30 Chapter 2: Getting Started www .gatew a y .com Installing a printer , scanner , or other peripheral de vice Y our computer has two IEEE 1394 ports, six Universal Serial B us (USB) ports, one serial port, and one parallel port. These ports are used for connecting peripheral devices such as printers, scanners, and digital cameras to your computer [...]

31 Getting Help This chapter tells you a bout additional inf ormation resource s available to help you use your computer . Read this chapter to learn ho w to access: ■ HelpSp ot ™ ■ Online help ■ Gateway W eb site[...]

32 Chapter 3: Getting Help www .gatew a y .com HelpSpot Y our computer may include Help Sp ot  , an easily accessible collection of help information, trou bleshooters, instructiona l videos, and au tomated support. U se HelpSpot to answer questions a bout W indows and to help yo u quickly discover and use the many features of your Gateway comput[...]

33 HelpSpot www .gatew a y .com Y ou can find help info rmation by clicking a link, perfo rming a se arc h, or browsing the index. T o lea rn about using your Gateway computer , your mouse, and other t asks, click the Using y our compu ter link on the HelpSpot main page.[...]

34 Chapter 3: Getting Help www .gatew a y .com Sear ching f or a topic To s e a r c h f o r a t o p i c i n H e l p S p o t , t y p e a w o r d o r p h r a s e ( k e y w o r d ) i n t h e Sear ch box located at the top of any HelpS pot screen, then click the arrow button. For each sear ch, you receive the following sear c h result types: ■ Sugges[...]

35 HelpSpot www .gatew a y .com HelpSpot videos HelpSpot contains sev eral short video s to help int roduce you to new co ncepts or show you how to perform various tasks. T o play a HelpSpot video: ■ T o watch a video in HelpSpot, click Video T utorials on the HelpSp ot home page, then clic k a video title. Th e video plays.[...]

36 Chapter 3: Getting Help www .gatew a y .com Online help Many pro grams pr ovide inform ation onli ne so you can research a topic or learn how to perform a task while you are using the program. Y ou can access most online help inform ation by selectin g a topic from a Help m e n u o r b y c l i c k i n g a Help button. Y ou can search for inf orm[...]

37 Gateway We b sit e www .gatew a y .com Gate wa y W eb site Gateway's online support is available 24 hours per day , 7 days per week and provides the most current dr ivers, product specif ications, tutorial s, and personalized information a bout your system. V isit the Gateway eSupp ort We b s i t e a t support.gateway .com . For mo re infor[...]

38 Chapter 3: Getting Help www .gatew a y .com Using eSuppo r t The eSupport site is divid ed into four major areas: ■ Suppo rt Home ■ Downloads ■ Contac t Us ■ Account Info Each of these areas is repre sented by a tab across the top o f the W eb pag e. Suppor t Home tab T o get specific information about your comput er , type your serial n[...]

39 Windo ws Basics Read thi s chap ter to le arn h ow to: ■ Use the Windows desktop ■ Manage files and folders ■ Wo r k w i t h d o c u m e n t s ■ Use shortcuts[...]

40 Chapter 4: Windows B asics www .gatew a y .com About the Windows en vir onment After your computer starts, the first screen you see is the W indo ws desktop . The desktop is like t he top of a rea l desk. Think of th e desktop as your personalized work space where yo u open programs an d perform other tasks. Y our desktop may be different from t[...]

41 Using th e desktop www .gatew a y .com Using the desktop The desktop contains the taskbar , the Start bu tton, and the Rec ycle Bin icon. Desktop eleme nts Description The tas kbar is the bar at the bo ttom of the computer di spla y containing th e Star t b utton on the left and a cloc k on the right. Other but tons on th e taskbar represe nt pr[...]

42 Chapter 4: Windows B asics www .gatew a y .com Using the Star t menu Y ou can start programs, open files, customize your system, get h elp, sear ch for files and folders, a nd more using the Start menu. T o use the Start menu: 1 Click the Start button on the lower left of the W indows desktop. The Star t menu opens showing you the fi rst level o[...]

43 Using th e desktop www .gatew a y .com Addi ng icons to the desktop Y ou may want to add an ic on (shortcut) t o the desktop for a program th at you use frequently . T o add icons to the desktop: 1 Click Start , then click All Pr ograms . 2 Right-click (press the right mouse button) t he program that y ou want to add to the deskto p. 3 Click Sen[...]

44 Chapter 4: Windows B asics www .gatew a y .com Identifying window items When you double-click the icon for a drive, folder , file, or program, a win dow opens on the desktop. This example shows the Local Disk (C:) window , which opens after you double-click the L ocal Di sk (C:) icon in the My Computer windo w . Minimi ze Maxi miz e Close Title [...]

45 Identify ing windo w items www .gatew a y .com Every pro gram window looks a little different because each has its own menus, icons, and controls. Most windows include these items: Window item Description The title bar i s the ho rizontal b ar at the t op of a w indow th at sh ows the window ti tle. Clic king the mi nimize butto n reduces the ac[...]

46 Chapter 4: Windows B asics www .gatew a y .com W orking with files and f older s Y ou can organize your files and programs to suit your preferences much like you would store information in a file cabinet. Y ou can store these files in folders and copy , move , and delete the in formation ju st as you would reorg anize and throw away information [...]

47 Work ing with fil es and folder s www .gatew a y .com T o see the files and folders on a drive: ■ Double-click the drive icon. If you do not see the contents of a drive a fter you double-click its ic on, click Show the contents of this drive . Creating f olders Folders a re much like the folders in a file cabinet. They can contain files and ot[...]

48 Chapter 4: Windows B asics www .gatew a y .com T o create a folder: 1 In W indows XP , click Star t , then clic k My Compu ter on the Star t menu. - OR - In W indows 2000 , double-click t he My Compu ter icon on t he d eskt op. 2 Double-click the drive where you want to put th e new folder . Typ ically , Local Disk (C:) is your ha rd drive and 3[...]

49 Work ing with fil es and folder s www .gatew a y .com Cop ying and mo ving files and folder s The skills you n eed to copy and move files are called copying , cutting , and pa sti ng . When you copy and paste a file or folder , you place a copy of the file or folder on the W i ndows clipboard , which temporarily stores it. Then, when you de cide[...]

50 Chapter 4: Windows B asics www .gatew a y .com T o move a file or folder to another folder: 1 L o c a t e t h e f i l e o r f o l d e r y o u w a n t t o m o v e . F o r m o r e i n f o r m a t i o n , s e e “ Viewing drives ” on page 46 an d “ Searc hing for files ” on pa ge 54. 2 Right-click (press the right mouse butt on) the file or [...]

51 Work ing with fil es and folder s www .gatew a y .com Deleting files and f older s When you throw away paper fil es and folders, you take them from the file cabinet and put t hem in a trash c an. Eventually the trash can is empt ied. In W indows, you t hrow away files and folders by first m oving them to the W indows trash ca n, called the Recyc[...]

52 Chapter 4: Windows B asics www .gatew a y .com T o empty the Recycle B in: 1 Double-c lick the Recy cle Bin icon on th e desktop. The Recycle Bin window opens. 2 Click File , then click Empty R ecycle Bin . Windows asks you if you are sure that you want to empt y the bin. 3 Click Ye s . Win dows permanently deletes all files in the Recycle Bin. [...]

53 Work ing with fil es and folder s www .gatew a y .com 2 Double-click the drive or folder that y ou think contains the file or folder that you want to find. If you do not see the contents of a folder , click Show the cont ents of this drive or Sho w the conte nts of this fol der . 3 Continue double- clicking folders an d their subfolders until yo[...]

54 Chapter 4: Windows B asics www .gatew a y .com Sear ching f or files If you are looking for a particular file or folder or a set of files or folders that have characteristics i n common, but you do not remember where they are stored on your hard drive, you can us e the Sear ch utility to search b y: ■ Name or p art of a n ame ■ Creation date[...]

55 Searchi ng for files www .gatew a y .com Using the W indo ws Sear ch utili ty T o find files and folders using the Search utility: 1 In W indows XP , click Star t , then clic k Searc h . T he Search Results window opens. Click All files a nd f older s . - OR - In W indow s 2000, click Start , Search , th en click For File s or Folder s . The Sea[...]

56 Chapter 4: Windows B asics www .gatew a y .com 3 Click Sear ch or Search N ow . Wh en th e se ar ch is co mpl et ed, W indo ws l ist s the files and folders whose names contain the text th at you sear ched for . 4 Open a file, folder , or program by double-clickin g the name in the list. Using adv a nced sear ch options Searc h can find files me[...]

57 Working with d ocuments www .gatew a y .com W orking with documents Computer documents include word processing files, spreadsheet files, or other similar files. The b asic methods of creating, savin g, opening, and printing a document apply to most of these types of files. The f ol low ing ex ampl es s ho w ho w to c re ate , sa ve, op en, and p[...]

58 Chapter 4: Windows B asics www .gatew a y .com Sa ving a do cument After you create a document, you need to s ave it if you want to use it later . T o save a document: 1 Click File , then clic k Sa ve . The Save A s di alog box ope ns. 2 Click the arrow button to open the Save in list , then click the folder where you want to save th e file. If [...]

59 Working with d ocuments www .gatew a y .com Opening a do cument T o view , revise, or print an existing documen t, first you need to open it. Open the document in the pro gram that it was created in. T o open a document: 1 Start the program. 2 Click File , then clic k Open . 3 Click the arrow button to open the Look in list, then click the folde[...]

60 Chapter 4: Windows B asics www .gatew a y .com Printing a docu ment T o print a documen t, you must have a pr inter connected to your comput er or have access to a network printer . For more information about installing or using your printer , see the prin ter documentation. T o print a document: 1 Make sure that the printer is t urned on and lo[...]

61 Shortc uts www .gatew a y .com Shor tcuts The following ta ble shows a few shortc uts that you can use i n W indows and almost all programs that run in Windows. For more information on shortcuts, see your Windows or progra m documentat ion. T o... Do this... Cop y a fil e, f older , te xt, or g rap hic Clic k the ite m, then press C TRL + C . Cu[...]

62 Chapter 4: Windows B asics www .gatew a y .com[...]

63 Using the Internet This chapter provides informati on about the Internet and the W orld Wid e W eb. Read this chapter to learn h ow to: ■ Set up and a ccess an Internet account usi ng America Online ® ■ Connect to a W eb site using a b rowser ■ Download files from the Internet ■ Send and receive e-mail usin g America Online[...]

64 Chapter 5: Using the In ternet www .gatew a y .com Learning about the Internet The Intern et is a worldwide network of computers linked togeth er to provide information to people everywhere. The two most popular services on the Internet ar e e-mail and the W orld Wide W eb. Y ou ca n access this network by connecting your comp uter to a telephon[...]

65 Learni ng about the In ternet www .gatew a y .com If you want to access the Internet you need: ■ A modem – a device that conn ects your computer to other co mputers or servers using a telephone, DSL, or cable line. ■ An Internet service provider – a company that provides acce ss to the Internet thr ough an ISP serve r . When you connect [...]

66 Chapter 5: Using the In ternet www .gatew a y .com Setting up an Internet account Before you can view the information on the W orld W ide W eb, you need to set up an Internet account with an Internet service provider (ISP). If you have chosen America Online as an ISP , follow these instructions to set up and connect to your account. T o set up a[...]

67 Setting up an Internet ac count www .gatew a y .com T o disconnect from your America Online Internet account: ■ Click X in the top-rig ht corner of the America Onli ne window . Y our computer disconnects from the Internet. If you are usi ng a service other than Am erica Online, check with y our ISP for the correct procedur e for disconnecting.[...]

68 Chapter 5: Using the In ternet www .gatew a y .com Using the W orld Wide W eb The W orld Wide W eb is a multimedia window to the Int ernet that give s you access to millions of inf ormation sour ces. Information on th e W eb comes to you on We b p a g e s , which are electronic documen ts that you view u sing a W eb page display program called a[...]

69 Using th e World Wide Web www .gatew a y .com Connecting to a W eb site After you set up an acc ount with an Internet service provider (I SP) such as America Online, you c an access the many informa tion sources on the W orld Wi d e W eb . T o connect to a Web site: 1 Connect to your Internet account. After your computer connects, a default open[...]

70 Chapter 5: Using the In ternet www .gatew a y .com Do wnloadin g files Down loadi ng is the proc ess of transferring files from a computer on the Internet to your computer . T o protect your computer ag ainst viruses, make sure that you scan the files you download. For more information, see “ Protecting your compu ter from viruses ” on page [...]

71 Using e- mail www .gatew a y .com Using e-mail E-mail (electronic mai l) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Int ernet accoun t. The Internet never c loses, so you can send e-mail messages at any time. Y our e-mail messages arrive at most e-mail addresses in[...]

72 Chapter 5: Using the In ternet www .gatew a y .com Chec king y our e-mail T o check your e-mail using America Online: 1 Connect to yo ur America Online account. 2 Click Read . 3 Double-click the message you want t o read. For more in formation about ma naging a nd organizing your e -mail me ssages, see the online help in your e-m ail program. He[...]

73 Using Multimedia This chapter provides i nformation on using the mult imedia features of your computer . Read this chapter to learn how to: ■ Use th e dis kette dr i ve ■ Use the CD or D VD driv e ■ Adjust the volume ■ Play CDs a nd DVDs ■ Record and play audi o files ■ Use Windows Media Player ■ Use Mus icM atch ■ Use a recorda [...]

74 Chapter 6: Using Mul timedia www .gatew a y .com Using the diskette drive The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks ). Diskettes are useful for storing files or transferring f iles to another computer . Wa r n in g Do not ex pose d isk ettes t o wate r or magneti c fiel ds. Exposure c ould d amage the data on the [...]

75 Usin g th e disk ett e d rive www .gatew a y .com T o use a diskette: 1 Insert the diskette into th e diskette drive with the label facing up. 2 T o access a fi le on the dis kette in Windows XP , cli ck Start , then click My Computer . Double-click the d rive letter (for example, the A: drive), then double-click the file name. - OR - T o access[...]

76 Chapter 6: Using Mul timedia www .gatew a y .com Using the CD or D VD drive Y ou can use your computer to enjo y a wide variety of multimedia fea tures. Identifying drive types Y our Gateway computer may cont ain one of the following dr ive types. Look on the front of the drive for on e of the following logos: CD drive Use a CD driv e for in sta[...]

77 Using the CD or DVD drive www .gatew a y .com Inser ting a CD or D VD Important Some m usic CDs hav e cop y protecti on softw are . Y ou ma y not be ab le to pla y these CDs on y our computer . Emer gency ej ect Activity li ght Ejec t butto n[...]

78 Chapter 6: Using Mul timedia www .gatew a y .com T o insert a CD or DVD: 1 Press the eject button on the CD o r DVD drive. Aft er the tray opens slight ly , pull the disc tray completely open. 2 Place the disc in t he tray with the label fa cing up, th en press down carefully on the disc until it snaps into pla ce. 3 Push the tray in unt il it i[...]

79 Adjus tin g the volum e www .gatew a y .com Adjusting the v o lume Adjusting the v olume in Wi ndo ws XP Y ou can use the volume c ontrols to adjust the overal l volume and the volume of specific sound dev ices in your computer . Depending on the sound hardware installed in your compu ter , you may have additional volume controls available throu[...]

80 Chapter 6: Using Mul timedia www .gatew a y .com 3 Click the Vo l u m e tab. 4 Drag the Device V olume slider to change the volume or clic k to select the Mute check bo x, th en cl ick OK . T o adjust specific volume levels: 1 Click Star t , then clic k Contr ol P anel . The Control Pa nel w i n d o w o p e n s . I f y o u r Control Panel i s in[...]

81 Adjus tin g the volum e www .gatew a y .com 3 Click the Vo l u m e tab. 4 Click Adv anced in the Device vo lume area. I f t h e d e v i c e y o u w a n t t o a d j u s t d o e s n o t a p p e a r i n t h e w i n d o w , c l i c k Options , Pr operties , the check box next to the audio device you want to adjust, th en click OK . 5 Drag the volume[...]

82 Chapter 6: Using Mul timedia www .gatew a y .com Adjusting the v o lume in Wi ndo ws 2000 Y ou can use the volume c ontrols to adjust the overal l volume and the volume of specific sound dev ices in your computer . Depending on the sound hardware installed in your compu ter , you may have additional volume co ntrols available through the Start m[...]

83 Adjus tin g the volum e www .gatew a y .com T o adjust specific volume levels: 1 Double- click the speaker icon on the taskbar . The Vo l u m e C o n t r o l window opens. I f t h e d e v i c e y o u w a n t t o a d j u s t d o e s n o t a p p e a r i n t h e Vo l u m e C o n t r o l window , click Options , Properties , the audio device you wan[...]

84 Chapter 6: Using Mul timedia www .gatew a y .com Listening to CDs Y ou can use the CD or DVD drive on your co mputer to listen to music CDs. Listeni ng to CDs in Windows XP Use the W indows Media Player to listen to CDs in W indows XP . For more information about the using the W indow s Media Player , click Help . Y o u ca n als o use MusicMatch[...]

85 Listening t o CDs www .gatew a y .com 3 When the media player opens, click (play). If you do not hear sound or you want to change the volume, see “ Adjusting the volume in W indows XP ” on pa ge 79. Help and Support For m ore in f ormation abo ut pla ying CDs in Wind ows XP , clic k Start , the n click Help and Sup port . T ype the k eyw ord[...]

86 Chapter 6: Using Mul timedia www .gatew a y .com Listening to CDs in Windo ws 2000 Use the W i ndows CD Playe r to play an audio CD . Y o u can also u se MusicMatc h to listen to CDs. For more information, see “ Using MusicMatc h ” on page 92. Y ou can use the spec ial-function bu ttons on the Multifunc tion keyboard to control how you play [...]

87 Recording a nd playin g audio www .gatew a y .com Recor ding and pla y ing audio Use the following instructions to make an audio recording by speaking into a microphone . T o make an audio recording: 1 Plug a microp hone into one of the Micropho ne jacks on yo ur computer . For the location of the Microphone jacks, see “ Fron t ” on page 2, [...]

88 Chapter 6: Using Mul timedia www .gatew a y .com T o play an audio recording in Sound Recorder: 1 Open the Sound Rec order . 2 Click File , then clic k Open . The Open dialog box opens. 3 Click the file yo u want to play , then click Open . 4 Play the file by clicking (play), then stop p laying the file by clicking (stop) . Help and Support For [...]

89 Playing a udio and v ideo files with the Windows Med ia Player www .gatew a y .com Pla ying audio and video files with the Windo ws Media Pla y er The Windows Media Player ca n play several types of aud io and video files, including W A V , MIDI, MP3, AU, A VI, and MPEG formats. For more information about the using th e W indows Media Play er , [...]

90 Chapter 6: Using Mul timedia www .gatew a y .com 2 Click File , then clic k Open . The Open dialog box opens. 3 Click the file yo u want to play , then click Open . 4 Play the file by clicking (play), then stop p laying the file by clicking (stop) . Pla ying a D VD A Digital V ersatile Disc (DVD) is similar to a standard CD bu t has greater data[...]

91 Playing a DVD www .gatew a y .com 3 T o play a DVD using InterVideo DVD, click Start , All Progra ms , DV D , then click DV D P la ye r . The InterVideo DVD Player v ideo screen a nd control panel open. -OR- T o play a DVD using W indows Media Player in W indows XP , click Start , All Prog rams , then click Wi ndows Med ia Pl ayer . The Windows [...]

92 Chapter 6: Using Mul timedia www .gatew a y .com Using MusicMatch Using MusicM atch ™ , you can: ■ Play music C Ds ■ Create MP3 music files fro m your music CDs ■ Edit music track information ■ Use your music fil es to build a music lib rary ■ Listen to Internet Radio For more information on using MusicMatc h, see its online help. Pl[...]

93 Usin g Mu sicMat ch www .gatew a y .com T o play a music CD in Wind ows XP: 1 T o have MusicMatch automatically list the album , artist, and track names of your CD, connect to the Internet before inserting your CD. 2 Insert the music CD into the CD or DVD drive on your computer . The first time you insert a music CD, the Audio CD di alog box ope[...]

94 Chapter 6: Using Mul timedia www .gatew a y .com T o play a music CD in Wind ows 2000: 1 T o have MusicMatch automatically list the album, artis t, and track names of your CD, connect to the Internet before ins erting your CD. 2 Double-c lick the musi cmatch JUKE BO X icon on y our desktop. MusicMatc h opens. 3 Insert the music CD int o the CD o[...]

95 Usin g Mu sicMat ch www .gatew a y .com 3 If an Audio CD dialog box opens, click Pl ay A udi o CD usin g MUS ICMA TCH Juk eb ox , then click OK . The MusicMatch window opens. - OR - If a dialo g box does no t open, c lick Start , All Program s , Musi cMatch , t hen click MusicM atch Jukeb o x . The MusicMatch window ope ns. 4 Click the record bu[...]

96 Chapter 6: Using Mul timedia www .gatew a y .com Editing trac k inf ormation After you add a CD track as an MP3 fi le to your music l ibrary , you can edit the track ’ s information. T o edit track information: 1 In Mu si cMat ch, cl ick My Library . The library window opens. 2 In the library window , right-click the file, then click Edit T ra[...]

97 Usin g Mu sicMat ch www .gatew a y .com Building a m usic li brary Use MusicMatch to build a music lib rary . Y ou can organize your music tracks by categories, find a track quickl y by using the sort features, and add information to a mu sic file. Y ou can add music t racks to y our music lib rary b y: ■ Creating MP3 fil es – When you creat[...]

98 Chapter 6: Using Mul timedia www .gatew a y .com Changing the m usic librar y displa y settings T o change the music librar y display settings: 1 In Mu si cMat ch, cl ick Options , then click Se ttings . The Settin gs window opens. 2 Click the Music Library tab. 3 Click the categories that you want to display in the column s, then click OK .[...]

99 Usin g Mu sicMat ch www .gatew a y .com Listeni ng to Intern et radio T o listen to an Internet radio station: 1 Connect to th e Internet, then open MusicMatch. 2 Click Radio Statio ns . The Radi o window opens. 3 T o select one of the MusicMatch Int ernet radio stations, click one of the Popu lar St ati ons. Mus icMat ch co nnect s to th e stat[...]

100 Chapter 6: Using Mul timedia www .gatew a y .com Using ad v anced features Y ou can also use MusicMatch to create yo ur own music CDs and to download MP3 files to your portable MP3 play er . For more information, see the MusicMat ch online help. Using a recor dable drive Y ou can use your CD-R W or DVD/CD-R W drive to c reate data CDs, mu sic C[...]

101 Using a r ecordable dr ive www .gatew a y .com T o create a data CD: 1 I n s e r t a b l a n k , w r i t a b l e C D i n t o y o u r r e c o r d a b l e C D d r i v e . 2 If a CD Drive dialog box opens, click Create a CD using Ro xio Easy CD Creator , then click OK . The Se le ct a Proje ct window opens. - OR - If a dial og box does n ot open, [...]

102 Chapter 6: Using Mul timedia www .gatew a y .com 3 Move your pointer over ma ke a data CD , then click dataCD p roje ct . The Easy CD Creat or wind ow opens. 4 Click the arrow button to open the Select Sour ce Files list, then click the drive or folder where the files you want to add to the writable CD are located. If you do not see the folder [...]

103 Using a r ecordable dr ive www .gatew a y .com 5 Click the file yo u want to record (hold down the C TRL or S HIFT key when you click to select multiple files) in t he Source pane, then clic k Ad d . Record[...]

104 Chapter 6: Using Mul timedia www .gatew a y .com 6 After you have added all of your files, c lick recor d . The Reco rd CD Setup dialog box opens. 7 Click Start Recor ding . Help and Support For m ore inf or mation ab out crea ting CD s in Windo ws XP , clic k Start , the n click Help and Sup port . T y pe th e keyword creating CDs in th e Help[...]

105 Creating mus ic CDs www .gatew a y .com Creating m usic CDs Use Roxio Easy C D Creator to cr eate music CDs from other music CDs or MP3 files. For information on creat ing dat a CDs, see “ Creatin g data CDs ” on page 1 00. Important W e reco mmen d that y ou do not use your c ompu ter f or other tasks while crea ting C Ds. Important If y o[...]

106 Chapter 6: Using Mul timedia www .gatew a y .com T o create music CDs: 1 I n s e r t a b l a n k , w r i t a b l e C D i n t o y o u r r e c o r d a b l e C D d r i v e . 2 If a CD Drive dialog box opens, click Create a CD using Ro xio Easy CD Creator , then click OK . The Se le ct a Proje ct window opens. - OR - If a dial og box does n ot open[...]

107 Creating mus ic CDs www .gatew a y .com 3 Move your pointer over make a m usic CD , then click m usicCD pr oject . The Easy CD Creat or window opens. 4 Click the arrow button to open the Select Sour ce Files list, then click the drive or folder where the music files that you want to add to the writable CD are located. If you do not see the fold[...]

108 Chapter 6: Using Mul timedia www .gatew a y .com 5 Click the file yo u want to record (hold down the C TRL or S HIFT key when you click to select multiple files) in t he Source pane, then clic k Add . Tips & T ricks Y ou c an add an y co mbina tion o f mu sic trac ks or MP3 fi les to a mus ic CD projec t. Y ou can add up to 99 tra c ks an d[...]

109 Creating mus ic CDs www .gatew a y .com 6 After you have added all of your tracks a nd files, click record . The Record CD Set up dialog box opens. 7 Click Start Record ing . When the recordin g is complete, you may see a Record Comp lete dialog box. Select the appr opriate option. Help and Support For m ore inf or mation ab out crea ting CD s [...]

110 Chapter 6: Using Mul timedia www .gatew a y .com Cop ying CDs CD C opier can make backu p copies of almo st any type of CD. If your CD drive is a recordable CD drive, you can copy a CD by using Easy CD Creator to create a CD imag e o n y o u r h a r d d r i v e , t h e n r e c o r d t h a t i m a g e t o a writable CD. Important W e reco mmen d[...]

111 Copying CDs www .gatew a y .com T o copy a CD: 1 I n s e r t t h e C D y o u w a n t t o c o p y i n t o y o u r r e c o r d a b l e C D d r i v e . 2 If a dialo g box opens, cl ick T ake no action . 3 If a CD Drive dialog box opens, click Create a CD using Ro xio Easy CD Creator , then click OK . The Se le ct a Proje ct window opens. - OR - If[...]

112 Chapter 6: Using Mul timedia www .gatew a y .com 4 Move your pointer over CD c opier , then click CD copier . The CD Copier window opens. 5 On the Sou rce and Des tination t ab, click the a rrow button to open the Copy fr om list, then click the recordable drive. 6 Click the arrow button to o pen the Record to list, then click the recordable dr[...]

113 Using PhoneT ools PhoneT ools lets you send and receive faxes using the modem. R ead this chap ter to learn how to: ■ Set up yo ur fax cover pa ge ■ Send and rec eive a fa x If PhoneT ools is not installed on your computer , see “ Reinstalling p rograms ” on page 192.[...]

114 Chapter 7: Using Pho neTools www .gatew a y .com Sending and receiving faxe s PhoneT ools lets you send and receive faxes using th e modem. Setting up y our co ver pa ge Before you send your first fax, yo u need to set up your user info rmation. Y our fax cover she ets and fax head ers will conta in this informat ion, which is required by law .[...]

115 Sending and receiv ing faxes www .gatew a y .com T o set up your fax c over page: 1 If PhoneT ools is not open, click Start , All Programs , PhoneT ools , then click PhoneT ools . 2 Click Setup , then click General Setup . The Gene ral Setu p dialog box opens. 3 Click the Customize tab, then t ype your personal informati on in the Us er boxes. [...]

116 Chapter 7: Using Pho neTools www .gatew a y .com 6 If you want to change the logo that appears on the cover page, click Setup , then click L ogo Mana gement . The Logo Management dialog box opens. 7 If you do no t want the PhoneT ools lo go on your cover p age, click the clear button. - OR - If you want to replace the PhoneT o ols logo with one[...]

117 Sending and receiv ing faxes www .gatew a y .com Sending a fax T o send a fax: 1 If PhoneT ools is not open, click Start , All Programs , PhoneT ools , then click PhoneT ools . 2 Click Send F ax . The Send Fax W izard opens.[...]

118 Chapter 7: Using Pho neTools www .gatew a y .com 3 T y pe the rec ipient ’ s name, company ( if applicabl e), and fax number , the n click Next . 4 T ype the message text in the Mess age T ext area. 5 Click the arrow button to open the Te m p l a t e list, then clic k the templa te cover page that yo u want. If you typed a message in the Mess[...]

119 Sending and receiv ing faxes www .gatew a y .com F a xing from programs T o fax a document directly from most programs: 1 In the program with the d ocument open, click File, then click Print . The Print dialog box ope ns. 2 Click the arrow butt on to open the Name list, click the p rinter CAPTURE F AX BVRP , then click OK . T he Send Fax W izar[...]

120 Chapter 7: Using Pho neTools www .gatew a y .com[...]

121 Customizing Y our Computer This chapter provides information about customizin g your comput er by changin g settings in W indows. Read this chapter to l earn how to: ■ Change screen and display settings ■ Change the bac kground and scre en saver ■ Adjust the mous e settings ■ Program the multi-f unction buttons on the keyboard ■ Add, [...]

122 Chapter 8: Customizing Your Comp uter www .gatew a y .com Adjusting the screen and desktop settings Y ou can adjust the co mputer display settings f or brightness, contrast, a nd horizontal and vertical image position u sing the contr ols on the front of your computer display . For more information about these adjustments, see “ Computer disp[...]

123 Adjusti ng the sc reen and de sktop se ttings www .gatew a y .com 3 Click the Settings tab. 4 Click the arrow butt on to open the Color quality or Color s list, then click the color depth y ou want. 5 T o s a v e y o u r c h a n g e s i n W i n d o w s X P , c l i c k OK , then click Ye s . - OR - T o save your chang es in W indows 2000, click [...]

124 Chapter 8: Customizing Your Comp uter www .gatew a y .com Adjusting the screen r esolution Y ou can increase the screen resolution to fit more icons on your deskto p, or you can decrease the resolution to make reading the display easier . The higher the resolution, the sma ller individual compon ents on the comput er display (such as icons a nd[...]

125 Adjusti ng the sc reen and de sktop se ttings www .gatew a y .com 4 Drag the Screen resolution or Scre en area sli der to the size you prefer . 5 T o s a v e y o u r c h a n g e s i n W i n d o w s X P , c l i c k OK , then click Ye s . - OR - T o save your chang es in W indows 2000, click OK , then click OK agai n. Changi ng the colors on y ou[...]

126 Chapter 8: Customizing Your Comp uter www .gatew a y .com 3 Click the Appearan ce tab. 4 Click the arro w button to open the Co lor scheme list, c lick the color scheme you want, then clic k OK . The new colors appear on your desktop. - OR - If you want to create a new color sch eme as part of a desktop th eme: a Click Adv anced . The Adv anced[...]

127 Adjusti ng the sc reen and de sktop se ttings www .gatew a y .com T o change desktop colors in Windows 2000: 1 Click Start , Settings , then click Control P anel. The Contr ol Pa nel window opens. 2 Double-c lick the Dis pla y icon. The Displ ay Prope rties dialog box opens. 3 Click the Appearan ce tab. 4 If you want to app ly one of W i ndows [...]

128 Chapter 8: Customizing Your Comp uter www .gatew a y .com Changing the d esktop bac kgr ound In W indows XP , you ca n change the Windows desktop background picture. W indows provides severa l backgrounds, or you can use pict ures that you have created or retr ieved from other sources. In W indow s 2000, you ca n change the W indow s desktop ba[...]

129 Adjusti ng the sc reen and de sktop se ttings www .gatew a y .com 5 If you want the picture you c hose to cover the entire computer displa y , click the arrow button to open the Pos it i o n list, then click Stretc h or Tile . 6 If the picture you chose does not cover the entire comp uter display and you did not choose to stretch or tile the im[...]

130 Chapter 8: Customizing Your Comp uter www .gatew a y .com T o change the desktop backgr ound in Windows 2000: 1 Click Start , Settings , then click Control P anel. The Contr ol Pa nel window opens. 2 Double-c lick the Display icon. The Display Pr operties dial og box op ens . 3 Click the Backg rou nd tab. 4 Click a backgro und picture in the Se[...]

131 Adjusti ng the sc reen and de sktop se ttings www .gatew a y .com Selecting a scre en saver Y ou can use a screen saver to keep ot hers from viewing your display whil e you are away from your co mputer . Windows supplies a variety of screen savers that you can choose from, a nd many more are available fro m the Intern et and as commerc ial prod[...]

132 Chapter 8: Customizing Your Comp uter www .gatew a y .com 4 Click the arrow button to open the Scre en Save r list, then c lick the sc reen saver you want. Wi ndows previews the screen saver . 5 If you want to customize the sc reen saver , click Settings , then make your change s . If the Settings button is n ot available, you canno t customize[...]

133 Cha ngi ng t he m ous e s etti ngs www .gatew a y .com Changing the mouse settings Y ou can adjust the double-cli ck speed, pointer speed, left-hand or right-h and configuration, a nd other mouse settings. T o change your mouse s ettings: 1 In W indows XP , click Star t , then clic k Control P anel . The Control Panel window opens. If your Cont[...]

134 Chapter 8: Customizing Your Comp uter www .gatew a y .com 3 Click one of t he tabs to change your mouse settin gs. 4 Click OK t o s a v e c h a n g e s . Help and Support F or more in f ormation abo ut cha nging mou se set tings i n Wind ows X P , click Start , then clic k Help and Su pport . T ype the k e yword mouse set tings in the HelpSp ot[...]

135 Programm ing the multifuncti on keyboard www .gatew a y .com Pr ogramming the m ultifunction ke yboar d All of the programmable buttons on the Gateway keyboard are pre-programmed to start actions such as opening your W eb browser . Also, you can program the buttons to open a p rogram or start an a ction you choo se. T o program your multifuncti[...]

136 Chapter 8: Customizing Your Comp uter www .gatew a y .com 2 Click an icon t o change its function. The L aunch Button Cu stomiza tion dialog box opens. Shor t cut lets y ou select a p rogr am or Web si te that ope ns when you pres s the S hor tcut butt on. The Shor tcut butto n is pre-pro gr amme d to open the My Docum ents f older . Shopping c[...]

137 Programm ing the multifuncti on keyboard www .gatew a y .com 3 Click Specify a Progra m or W eb P age . 4 Click Bro wse to select the program n ame or W eb ad dress. - OR - T ype a path and file name or W eb address in the Program path or W eb page addr ess box. 5 Click OK , then click Done .[...]

138 Chapter 8: Customizing Your Comp uter www .gatew a y .com Adding and modifying user accounts In W indows XP , you c an create a nd customize a use r account for ea ch person who uses your computer . Y ou can also switch (chan ge) user accounts wi thout turning off yo ur computer . User account tips ■ If you want to create an account fo r some[...]

139 Adding an d modifying u ser accou nts www .gatew a y .com T o switch user accounts in Windows XP: 1 Click Start , then click Lo g Off . The Lo g Off W indows dialog box op ens. 2 Click Swit ch User . The Windows We l c o m e screen op ens. 3 Click the user account tha t you want to use. When you switc h between user accounts, any programs t hat[...]

140 Chapter 8: Customizing Your Comp uter www .gatew a y .com P ower mana g ement Computer equipment can account for a signific ant portio n of energy use in the home and office environment. Y ou may not want to shut down your c omputer each time you leave it, especia lly if you plan to be away for only a short time. W indows lets you use the follo[...]

141 Power man agement www .gatew a y .com Using power saving mod es Changi ng power settin gs Y ou can change power management setti ngs, such as the po wer button function and power-saving timers, by changing power settings in W indows. Y ou can also adjust power schemes and adjust advanced power settings. Power scheme s (groups of power settings)[...]

142 Chapter 8: Customizing Your Comp uter www .gatew a y .com Changi ng the power s c heme T o change the power scheme: 1 In W indows XP , click Star t , then clic k Control P anel . The Control Panel window opens. If y our Control Panel is in C ategory View , click P erf ormance and Mainte nance . - OR - In Wi ndows 2000, click Star t , Settings ,[...]

143 Power man agement www .gatew a y .com 3 Click the arrow butt on to open the Pow er S c h e m e s list, then click the power scheme you want. - OR - Click an arrow button for the Sy stem standby , T urn off monitor , or T urn off har d disks timer , then click the time you want. T o save your custom power scheme, click Save A s and type a na me [...]

144 Chapter 8: Customizing Your Comp uter www .gatew a y .com 3 Click the Adv anced tab. 4 Click the arrow button t o open a P o wer b uttons list, then click th e power setting mode you wa nt to use. 5 Click OK . Help and Support For m ore in f ormation abo ut changi ng the p ow er managem ent set tings i n Windo ws XP , click Sta rt , then clic k[...]

145 Power man agement www .gatew a y .com Activ ating and usin g Hibe rnate mode T o activate Hibernate mode: 1 In W indows XP , click Star t , then clic k Control P anel . The Control Panel window opens. If y our Control Panel is in C ategory View , click P erf ormance and Mainte nance . - OR - In Wi ndows 2000, click Star t , Settings , then clic[...]

146 Chapter 8: Customizing Your Comp uter www .gatew a y .com T o use Hibernate mode: ■ As an automatic power saving s mode: Open the Power Opt ions Pr opertie s d i a l o g b o x , t h e n c l i c k t h e Pow e r S c h e m e s tab. Click the a rrow button to open a System hibernate s list, then cl ick the time you want to use. -OR- Open the Powe[...]

147 Power man agement www .gatew a y .com Setting up an unint erruptib le pow er suppl y T o install an uninterruptible power supply (UPS): 1 In W indows XP , click Star t , then clic k Control P anel . The Control Panel window opens. If y our Control Panel is in C ategory View , click P erf ormance and Mainte nance . - OR - In Wi ndows 2000, click[...]

148 Chapter 8: Customizing Your Comp uter www .gatew a y .com 4 Click Select . Th e UPS Selection dial og bo x open s. 5 Click the ma nufacturer and mod el of the UPS device. 6 Click the serial port where the UPS d evice is attached. 7 Click Finish , t hen click OK . Help and Support For m ore inf or mat ion abo ut setting u p an uni nterruptab le [...]

149 Netw orking Y o ur Computer Con necti ng you r home , sma ll offi ce, or home o ffice computers lets you sh are drives, printers, and a single Internet connectio n among the c onnect ed computers. Read th is chapter to learn about: ■ Benefits of using a network i n your ho me, small office, or home office ■ T ypes of network connectio ns ?[...]

150 Chapter 9: Networking Your Computer www .gatew a y .com Benefits of netw orking A network lets you: ■ Share a single Internet co nnection ■ Share computer drives ■ Share pe ripheral device s ■ Stream au dio and video files ■ Play multi-pl ayer games Sharing a single Internet connection Each computer tha t is connected to the network c[...]

151 Benefits of networking www .gatew a y .com Sharin g peri pher al de vices Each computer that is connected to the network can share the same peripheral devices, such as a printer . Select print from the computer you are currently using and your file is auto matically printed on your p rinter no matter where it is located on yo ur network. Stream[...]

152 Chapter 9: Networking Your Computer www .gatew a y .com Selecting a netw ork connection The biggest deci sion you need to make when c reating your net work is what type of connection you wil l use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connectio n. Wired Ether [...]

153 Using a wir ed Ethernet ne twork www .gatew a y .com Using a wired Ethernet netw ork A wired Ethernet network co nsists of two or more computer s connected together through a n Ethernet cable. This connection type is commonly us ed in offices around the world and can be used to bu ild computer networks in the home. Ethernet, F ast Ethernet, or [...]

154 Chapter 9: Networking Your Computer www .gatew a y .com Example wi red Ethern et netw or k The following is an example of a wired Ethernet network. The network is made up of a ro uter , a cable or DSL modem, yo ur computers, a nd cables connectin g each of these components. The router is th e central control point f or the network. Attached to [...]

155 Using a wir ed Ethernet ne twork www .gatew a y .com Equipment y ou need f o r a wired Ethernet netw ork For a wired Ethernet network you need: ■ An Ethernet jack on each desktop computer and notebo ok. - OR - An Ethernet card installed in each desktop computer . - OR - An Ethernet PC Card installed in each notebook. ■ An Ethernet router . [...]

156 Chapter 9: Networking Your Computer www .gatew a y .com Using a wireless Ethernet netw ork A wireless Ethernet network is ideal for creating a home or office network or adding mobili ty to an existing wired Ethernet. W ireless Ethernet is av ailable at two different sp eeds. 802.11a wireless E thernet runs at speeds up t o 54 Mbps, or about hal[...]

157 Using a wireless Ethe rnet network www .gatew a y .com Example acc ess point wireless Ethernet netw ork By using an access point , you can join a wireless Ethernet network and access a wired Ethernet network. An access point al so lets you access the Internet. The following is an example of an access point wireless Ethernet network. The network[...]

158 Chapter 9: Networking Your Computer www .gatew a y .com Equipment y ou need f or an access point wirele ss Ethern et netw ork For an access point wireless Ethernet network you need: ■ A wireless Ethe rnet (IEEE 802.11a or IEEE 802.11b) PCI card inst alled in each desktop computer - OR - A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) USB a[...]

159 Using a wireless Ethe rnet network www .gatew a y .com Example peer-to-peer wireless Ethernet netw ork Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are setting up or joining a temporary computer-to-computer network. This type of network does not include access into a wired network or the Internet. Y ou can create t[...]

160 Chapter 9: Networking Your Computer www .gatew a y .com Equipment y ou need f or a peer-to-peer wirele ss Ethern et netw ork For a peer-to-peer wire less Ethernet network you need: ■ A wireless Ethe rnet (IEEE 802.11a or IEEE 802.11b) PCI card inst alled in each desktop computer - OR - A wireless Ethernet (IEEE 802.11a or IEEE 802.11b) USB ad[...]

161 Mo ving fr om Y our Old Computer If your new computer is repl acing an old computer , you may have persona l data files, Internet s ettings, a printer or other peripheral devices, and other unique co mputer settings that you want to move from your o ld computer to your new one. Read th is chapter to learn about: ■ Using the W indows XP F iles[...]

162 Chapter 10 : Moving from Your Old Co mputer www .gatew a y .com Using the Windows XP Files and Settings T ransfer Wizar d If your new computer is runn ing W indows XP , you can move your data files and personal settings, such as disp lay , Internet, and e-ma il settings, from your old computer to your new o ne by using the Files and Settings T [...]

163 Transfe rring fi les www .gatew a y .com T ransferring files Y ou can manuall y transfer your personal d ata files by co pying them to removabl e media, such as a diskette, wr itable CD or DVD, or Zip d isk, or by using a home network. For mo re information, see “ Using a record able drive ” on page 100. Findi ng y our fi les Many programs [...]

164 Chapter 10 : Moving from Your Old Co mputer www .gatew a y .com Y ou can often identify different data file types by looking at the file ’ s extension (the part of the file name fo llowing the last p eriod). For examp le, a documen t file mig ht have a .DO C extension and a spread sheet file mi ght have an .XLS extension. T o find files using[...]

165 Transferri ng Internet se ttings www .gatew a y .com T ransferring Internet settings Y ou can use differen t methods to transfer y our Internet account from your old computer to your new one. Setting up y our ISP ■ If your current Internet service provider (ISP) so ftware came preinstalled on your new computer , run that setup program. If it [...]

166 Chapter 10 : Moving from Your Old Co mputer www .gatew a y .com T ransferring y our e-mail and address book See your old e-mail program ’ s onli ne h elp for in for mat ion o n expo rting and impo rti ng e-m ail messages and the address book. Y ou can often expo rt all of your old e-mail messages or address book to a diskette, then import the[...]

167 Installi ng your old p rinter or scann er www .gatew a y .com Installin g a parallel port printer Y ou can usually insta ll parallel port print ers by following these steps. T o install your old printer: 1 Shut down and tu rn off your co mputer . 2 Connect yo ur parallel port p rinter . 3 T urn on your printer , then turn on yo ur computer . 4 [...]

168 Chapter 10 : Moving from Your Old Co mputer www .gatew a y .com Installing y our old pr ograms Y ou probably use som e programs that did not come installed on yo ur new comput er , su ch as p er sonal fina nce so ftwa re, gr aphic s pr ograms , or games . Spend some time going th rough your old computer ’ s Start and Programs menu s, making n[...]

169 Maintaining Y our Computer This chapter provides ba sic information about maint aining your computer hardware and software. Read thi s chapter to learn how to : ■ Care for your computer ■ Create an emergency startup diskette ■ Protect your comput er from viruses ■ Manage hard drive spa ce ■ Back up files ■ Clean your c omputer[...]

170 Chapter 11 : Maintain ing Your Computer www .gatew a y .com Caring f or y o ur computer T o extend the life of your system: ■ Be carefu l not to bump or dro p your computer , and do not put any objects on top of it. Th e case, although stro ng, is not made to suppor t extra weight. ■ When transporting your computer , we recommend that you p[...]

171 Caring f or your com puter www .gatew a y .com Use the following table to set up a regular main tenance schedule. Maintenan ce task Immediat ely aft er pu rcha se Monthl y When neede d See.. . Create an emer gency di sk ette X page 172 Chec k f or viruses X X page 174 Manage ha rd driv e spa ce X page 177 Clean up hard driv es X X page 178 Scan[...]

172 Chapter 11 : Maintain ing Your Computer www .gatew a y .com Creating an emer gency star tup diskette An emergenc y startup d iskette is a diskette that contains critic al information that you need to start you r computer if W indows fails to start. Y ou should create a startup diskette as so on as you get your computer . T o create an emergency[...]

173 Creating an emerge ncy startup diskette www .gatew a y .com 4 Click t o select the Cr eate an MS- DOS startup disk check box, then click Start . A message warns you that any information on the diskette will be erased. 5 When you see the warning message, click OK . Win dows copies files to the emergency startup diskette. 6 When Windows finishes [...]

174 Chapter 11 : Maintain ing Your Computer www .gatew a y .com Pr otecting y our computer from viruses A virus is a program that atta ches itself to a file on a computer , then spreads from one computer to another . Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time because they are activ[...]

175 Protecti ng your com puter from virus es www .gatew a y .com T o scan for viruses: 1 Click Start , All Pr ograms , Norton AntiVirus , then click Norton AntiVirus 2003 . Norton AntiVirus opens . 2 Click Scan f or Viru ses . 3 Click the type of scan you want to ma ke in the Scan for V iruses area, then under Actions, clic k Scan . Scan fo r vir u[...]

176 Chapter 11 : Maintain ing Your Computer www .gatew a y .com T o remove a vi rus: 1 If Norton AntiVirus finds a virus, follow all on-screen in structions to remo ve th e vi rus . 2 T urn off your computer and leave it off for at least 30 seconds. 3 T urn on your computer and rescan for the virus. T o update Norton AntiViru s: 1 Make sure that yo[...]

177 Managing h ard drive space www .gatew a y .com Mana ging har d drive space W indows provides several utilities you c an use to manage your hard drive. Chec k ing har d drive space T o check hard dr ive space: 1 In W indows XP , click Star t , then clic k My Compu ter . The My Computer window opens. - OR - In W indows 2000, double-click t he My [...]

178 Chapter 11 : Maintain ing Your Computer www .gatew a y .com Using Disk Cleanup Delete unnecessary files, such as temp orary Windows fi les, to free hard drive space. T o use the WindowsDisk Cleanup program: 1 In W indows XP , click Star t , then clic k My Compu ter . The My Computer window opens. - OR - In W indows 2000 , double-click t he My C[...]

179 Managing h ard drive space www .gatew a y .com 3 Click Disk Cl eanu p . The Disk Clea nup dialo g b ox op en s. 4 Make sure that the check box beside each file type you want to delete is selected. For more information about file types you c an delete, read the descriptions in th e Disk Clea nup dialog b ox. 5 Click OK , then click Ye s . Chec k[...]

180 Chapter 11 : Maintain ing Your Computer www .gatew a y .com 3 Click the To o l s tab. 4 Click Chec k No w . 5 Click the options you want to use, then click Sta r t . For help, press F1 . W indows checks the drive for errors. This process may take seve ral minutes. After W indows has finished checking the drive for errors, it provides a summ ary[...]

181 Managing h ard drive space www .gatew a y .com Defragmenting th e hard drive When working with files, sometimes W i ndows divides the file information into pieces and stores them in differ ent places on the hard drive. This is called fragmentati on , and it is norma l. In order for your computer to use a file, W indows must sear ch for the piec[...]

182 Chapter 11 : Maintain ing Your Computer www .gatew a y .com 3 Click the To o l s tab. 4 Click Defragment No w . 5 If Disk Defragmenter does not sta rt automatically , click Defragment or Start . Disk Defragmenter shows its progress on the computer display . When f i n i s h e d , D i s k D e f r a g m e n t e r a s k s i f y o u w a n t t o q u[...]

183 Managing h ard drive space www .gatew a y .com Bac king up fi les Backing up files and removing them from the hard drive frees space for new files on the hard drive. It also protects you from losing important information if the hard drive fails or you accidentally delete files. Y ou should back up your files regul arly to a writable CD (if y ou[...]

184 Chapter 11 : Maintain ing Your Computer www .gatew a y .com T o start the Scheduled T ask Wizard: 1 Click Start , All Pro grams , Accessories , System T ools , then click Sc hedul ed Ta s k s . The Schedule d T asks window opens. 2 Double-c lick the Add Scheduled T ask icon. The Scheduled T ask W izard opens. 3 Click Next , then clic k the task[...]

185 Cleaning your com puter www .gatew a y .com Cleaning y our computer Keeping your c omputer clean and the vents free from dust helps keep your system performing a t its best. Y ou may want to gather t hese items and put together a computer cleani ng kit: ■ A soft, lint-free cloth ■ An aerosol can of air that has a narrow , straw-like extensi[...]

186 Chapter 11 : Maintain ing Your Computer www .gatew a y .com Cleaning the keyboar d Y ou s hould clean the keyb oard occas ionally by using an aerosol can of air wi th a narrow , straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the key board, turn off your computer and turn the keyboard upside down. Let[...]

187 Restoring Software Read thi s chap ter to le arn h ow to: ■ Reinstall device drivers ■ Update device driv ers ■ Reinstall p rograms ■ Reinstall W indows[...]

188 Chapter 12 : Restoring Softw are www .gatew a y .com Using the Restoration CDs Use the Gate way Restoratio n CDs to reinstall device drivers, your operating system, and oth er programs that were preinstalled at t he factory . Important Bef ore y ou tr y to fix a probl em b y reins tallin g softw are from your G ate wa y Restorati on CDs , ma ke[...]

189 Reinstal ling devi ce drivers www .gatew a y .com Reinstalling de vice driver s Device d rivers are pro grams that con trol devices su ch as the co mputer displa y , CD or DVD drives, an d modems. Drivers tran slate information between computer dev ices and program s. Drivers for your original computer hardware are installed at Gateway . If you[...]

190 Chapter 12 : Restoring Softw are www .gatew a y .com T o reinstall device drivers: 1 Insert the red Driv ers C D i n t o t h e C D , D V D , o r r e c o r d a b l e d r i v e . I f t h e program s tarts aut omatically , go to Step 5. - OR - If the program d oes not start automatic ally , go to Step 2. 2 Click Start , then click Run . The Run di[...]

191 Updating de vice driv ers www .gatew a y .com Updating de vice drivers The Restor ation CDs contain a devic e driver update utility tha t works over the Internet. If you do not have an Internet service provider , the update utility works by direct-dialing the device driver update service. T o update device drivers: 1 Insert the red Driv ers C D[...]

192 Chapter 12 : Restoring Softw are www .gatew a y .com Reinstalling pr ograms If you have p roblems runnin g a program o r if you have reinstalled your operating system, yo u can reinstall programs from the y ellow Applications CD and other program CDs. If you are reinstalling programs from other program CDs, follow the installation instruc tions[...]

193 Reinst alling prog rams www .gatew a y .com 9 Select a single progra m to reinstall. - OR - Click A utomatic Installa tion , then select multiple programs to reins tall. (Grayed out programs are not available for Automatic Installation. T o select these programs, click Ma nual In stallatio n .) 10 Click Install . 11 Follow any additional on-scr[...]

194 Chapter 12 : Restoring Softw are www .gatew a y .com Reinstalling Windo ws If your computer is not working correctly , try the following options to correct the problem: ■ T roubleshooting. For more information, see “ Tr o u b l e s h o o t i n g ” on page 2 25. ■ Reinstalling device drivers. For more information, see “ Reinst alling d[...]

195 Rein stallin g Windows www .gatew a y .com 4 Select a languag e optio n. 5 Sele ct 1. De lete all f ile s (Automa ted Fd isk/ Form at) . 6 Sele ct 1. Continu e deleting all fi les and re start . 7 When prompt ed, press any key to continue. 8 Sele ct 2. Boot fr om CD-R OM . 9 Select a languag e optio n. 10 Sele ct 2. A utomate d installation o f[...]

196 Chapter 12 : Restoring Softw are www .gatew a y .com[...]

197 Upgrading Y our Computer Thi s cha pte r pro vid es in for mat ion abou t upg rad ing a nd replacing components in y our computer . Read this chapter to learn how to : ■ Add PC Cards ■ Open your comput er case ■ Remove and install drives ■ Replac e the Mini PC card ■ Add memo ry Y ou must open the computer case t o change or upgrade c[...]

198 Chapter 13 : Upgrading Your Computer www .gatew a y .com Adding PC Car ds Y our comp uter has one PC Card slot (also known as a PCMCIA c ard slot). This slot acc epts T ype I and Type II PC Card s. Y ou do not need to re start your computer when changing most cards because your comput er sup ports hot- swa pping . Hot-swapping means that you ca[...]

199 Addin g PC Ca rds www .gatew a y .com T o remove a PC Card: 1 Click the remove hardware icon in the taskbar , then select the PC Card name and click Stop . -OR- T urn off your comput er . 2 Release the eject button by pressin g the PC Card eject button once. 3 Eject the PC Card by pressing th e eject button again. Important If the rem ov e hard[...]

200 Chapter 13 : Upgrading Your Computer www .gatew a y .com Selecting a place to w ork W ork on your computer in an area that: ■ Is clean (a void dusty area s) ■ Is a low-static environment (a void carpeted areas) ■ Has a stable surface on whic h to set your computer ■ Has enough room to pl ace all the computer parts ■ Is near a grounded[...]

201 Preve nting static electrici ty dischar ge www .gatew a y .com Pre venting static electricity disc har ge The components inside yo ur computer are extremely sensitive to static electricity , a lso known as electrosta tic disc harge (ESD). Before opening the com puter case, follow these guidelines: ■ T urn off the computer power . ■ W ear a [...]

202 Chapter 13 : Upgrading Your Computer www .gatew a y .com Opening the computer case T o open the compute r case: 1 T urn off your comput er . 2 Following all sta tic electricity discharge precaut ions, disconnect the power cord and a ll other external cables. 3 Press the power butto n to drain any residual power from your computer . Tips & T[...]

203 Open ing th e com put er c ase www .gatew a y .com 4 Remove the two screws on the back o f the computer ca se. 5 W ith your hands position ed on each side of the case, swing the acc ess panel up an d aw ay fr om t he case and s e t the pa nel a sid e. Screw Scre w[...]

204 Chapter 13 : Upgrading Your Computer www .gatew a y .com Closing the computer case T o close the computer case: 1 Make sure that all of the in ternal cables are arranged inside the c ase so they will not be pin ched when you close the case. 2 Align the access p anel tabs into th e case notches. Access panel tabs[...]

205 Closin g the compu ter case www .gatew a y .com 3 Swing the acc ess panel down into plac e. 4 Replace the two screw s removed previously . 5 Reconn ect the extern al cables an d power cord.[...]

206 Chapter 13 : Upgrading Your Computer www .gatew a y .com Replacing drives Use the procedures in this section to replac e the: ■ Removable d rive pack ■ Hard drive Replacing the remo v able drive pac k The removable drive pack c ontains the diskette driv e, drive ad apter card, and either a CD, DVD, or rec ordable drive. T o replace the driv[...]

207 Replaci ng drives www .gatew a y .com 2 Remove the two retaining screws located on either sid e of the Microsoft Certificate of Authentici ty label on the rear of yo ur computer . 3 Slide the drive pa ck forward, then down . Scre w Screw[...]

208 Chapter 13 : Upgrading Your Computer www .gatew a y .com 4 Disconnect the two drive c ables from the drive adapter ca rd. 5 Connect the drive cables to the drive adap ter card on th e new drive pac k. The drive ca bles and conn ectors are “ keyed, ” which means that they ca n only be plugged in on e way .[...]

209 Replaci ng drives www .gatew a y .com 6 Push the cables carefully up into the top of the drive bay . 7 Align the tabs on the drive pack with the notches on the drive bay , then slide the drive pack back until it is flus h with the fron t of the case. 8 Replace the two retaining sc rews. Ta b s[...]

210 Chapter 13 : Upgrading Your Computer www .gatew a y .com Replacing the har d drive Use this proced ure to replace the hard drive. T o replace the hard drive: 1 Open the case by following the inst ructions in “ Opening the c omputer case ” on page 202. 2 Unsnap the two drive cage tab s. 3 Remove the drive ca ge from your computer . Tips &[...]

211 Replaci ng drives www .gatew a y .com 4 Disconnect the d rive cable and power cable. 5 Remove the four screws that hold the d rive into drive cage. Screw Scre w Screw Scre w[...]

212 Chapter 13 : Upgrading Your Computer www .gatew a y .com 6 Remo ve the drive . 7 Make sure that the ju mpers on the new drive are set the same as th e drive you ar e re plac ing. 8 Insert the new drive into t he drive cage and secure it with the four screws removed earlie r . 9 Connect the drive cable a nd power cable to the driv e. Jum pe rs[...]

213 Replaci ng drives www .gatew a y .com 10 Align the singl e drive cage tab into the case notch , then swing th e drive cage down until the two drive cage tabs on the ot her side snap into place. 11 Close the case by following the instructions in “ Clo sing the computer ca se ” on page 204.[...]

214 Chapter 13 : Upgrading Your Computer www .gatew a y .com Replacing the Mini PCI car d The modem in your computer is a Mini PCI card. If you need to install a new Mini PCI card, you must first remove the existing card. Perform this procedure only if Gateway T echnical Support tells you to. T o replace the Mini PCI card: 1 Open the case by follow[...]

215 Replaci ng the Mini PC I card www .gatew a y .com 3 Press outward on both of the retai ning clips holding the Mini-PCI card until the card tips up at an angle.[...]

216 Chapter 13 : Upgrading Your Computer www .gatew a y .com 4 Remo ve the Min i-PC ca rd. 5 Remove the cable fr om the Mini-PCI card.[...]

217 Replaci ng the Mini PC I card www .gatew a y .com 6 Connect the cable to the new Mini-PCI card.[...]

218 Chapter 13 : Upgrading Your Computer www .gatew a y .com 7 Carefully press the new Mini-PC I card into the card sl ot. 8 Replace the drive cage by following the instructions in “ Replacing the ha rd drive ” on page 210. 9 Close the case by following the instructions in “ Clo sing the computer ca se ” on page 204. Important The c ard mus[...]

219 Instal ling or repl acing DIMM memory www .gatew a y .com Installing or replacing DIMM memor y When you upgrade your comp uter memory , make sure that you in stall the correct type of memory module f or your computer . Y our computer uses DIMM memory . A DIMM memor y module has several memor y chips on one or both sides. T o inst all or replace[...]

220 Chapter 13 : Upgrading Your Computer www .gatew a y .com 2 Find the memory module banks, sometimes called add-in slots, on your system board. 3 If you a re remov ing a memory mo dule f rom the memory module ba nk, g e n t l y p u l l t h e p l a s t i c t a b s a w a y f r o m t h e s i d e s o f t h e m e m o r y m o d u l e and remo ve it. - [...]

221 Instal ling or repl acing DIMM memory www .gatew a y .com 4 Align the n otch on the new memory module with the no tch on the memory modul e bank and press firmly into t he bank. The tabs on the sid es of the memory modu le should se cure the memory module automatic ally . When the module is secure, yo u hear a click. 5 Close the case by followi[...]

222 Chapter 13 : Upgrading Your Computer www .gatew a y .com Using the BIOS Setup utility The BIOS Setup utility stores basic settings for your compu ter . These settings include basic system hardware configuration, system resou rce settings, and password security . These settings are stored and saved even when the power is off. T o open BIOS Se tu[...]

223 Using the B IOS Setup utili ty www .gatew a y .com The following illustration shows the main menu screen of a typical BIOS Setup utility . Y our BIOS Setup utility ma y vary from the illustration bel ow . Use the navigation keys displayed at the botto m of the BIOS Setup utility screen to move thro ugh the BIOS menus a nd make selections. Press[...]

224 Chapter 13 : Upgrading Your Computer www .gatew a y .com[...]

225 T r oub leshooting This chapter provides some sol utions to common compu ter problems . Read thi s chapter t o learn how to: ■ T roubleshoot typ ical hardware and softwa re problems ■ Get teleph one su pport ■ Use automated troub leshooting systems ■ Get tutoring and tr aining If the suggestions in th is chapter do not correct the prob [...]

226 Chapter 14 : Troublesho oting www .gatew a y .com Safety guidelines While troubleshooting y our computer , follow these safety guidelines: ■ Never remove your computer case access panel whil e your computer is turned on a nd while the mode m cable an d the power cord are connec ted. ■ If you are using or have pur chased an additio nal monit[...]

227 First steps www .gatew a y .com Fir st steps T ry these things first before going to the following sec tions: ■ Make sure that the power cable is connected to your computer and an AC outlet and that the AC outlet is supplying power . ■ If you use a power strip, make sure that it is turned on. ■ If a peripheral device (such as the keyboard[...]

228 Chapter 14 : Troublesho oting www .gatew a y .com T r oubleshooting CD , D VD , or recor d ab le drives The computer does not recognize a disc or the CD , D VD , or recordable drive ■ Make sure that the disc la bel is facing up, then try again. ■ T ry a differen t disc. Occasionally discs are flawed or become scratched and c a n n o t b e r[...]

229 Trou bleshoot ing www .gatew a y .com ■ Make sure that the mute controls are turned off. For more information, see “ Adjusting the volume in Windows XP ” on p age 79 or “ Adjusting the volume in W indows 2000 ” on pa ge 82. ■ Make sure that the speaker cables are connected correc tly and securely . ■ Shut down and restart y our co[...]

230 Chapter 14 : Troublesho oting www .gatew a y .com Cleaning CDs and D VDs Clean discs by wiping from the center to the edge, not around in a circle, using a p r o d u c t , s u c h a s a s o f t c l o t h , m a d e e s p e c i a l l y f o r c l e a n i n g C D s a n d D V D s . Computer The computer will not st art ■ Make sure that the power c[...]

231 Trou bleshoot ing www .gatew a y .com Computer displa y The screen resoluti on is not correct ■ Change the screen resolution from the Displa y Pr op erties d i a l o g b o x . F o r more information, see “ Adjusting the screen resolution ” on page 124. The computer is running b ut there is no picture ■ Adjust the brightness and contrast[...]

232 Chapter 14 : Troublesho oting www .gatew a y .com Diskette drive The diskette dri ve is not recognized ■ Shut down and restart y our computer . ■ Remove the drive pack and make sure that the ca bles are connected correctly to the diskette drive and the drive adapter card. Make sure that the pins are not bent or misalign ed. For more info rm[...]

233 Trou bleshoot ing www .gatew a y .com Y ou see a “ Non-system disk ” or “ Disk err or ” err or message ■ Eject the diskette from the diskette drive, then press E NTER . ■ Make sure that the diskette yo u are using is IBM-compa tible. The diskette dri ve LED is lit continuousl y ■ Remove the diskette from the drive. If the light st[...]

234 Chapter 14 : Troublesho oting www .gatew a y .com Hard drive Y ou see an “ Insufficient disk space ” error m essag e ■ Delete unnecessary files from the hard drive using Disk Cleanup. For more information, see “ Using Disk Cleanup ” on page 178 . ■ Empty the Recy cl e Bin by r ight -cli cki ng the Recy cle Bin icon, then clicking Em[...]

235 Trou bleshoot ing www .gatew a y .com Interne t Y ou cannot connect to the Internet ■ Make sure that your computer is connected to the telephone line and the telephone line has a dial tone. Use the setup poster to make sure that the connecti ons have been mad e correctly . ■ Make sure that no one else is using the telep hone line. ■ If yo[...]

236 Chapter 14 : Troublesho oting www .gatew a y .com Connecting to a W eb site ta kes too long Many factors can affect In ternet perform ance: ■ The condition of the telephone lines in your residence or at your local telephone service ■ The condition o f the Internet comp uters to which you connect and the number of users accessing t hose comp[...]

237 Trou bleshoot ing www .gatew a y .com Liquid spilled in t he keyboar d ■ If you spilled li quid in the keyboard, turn o ff your compu ter and unplug the keyboard. Clean the ke yboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it. Memory[...]

238 Chapter 14 : Troublesho oting www .gatew a y .com Modem Y our modem does not dial or does not connect ■ Make sure that the modem cable is plu gged into the modem jack and not the Ethernet network jack. See “ Bac k ” on pa ge 4. ■ Make sure that your computer is connected to the telephone line and the telephone line has a dial tone. Use [...]

239 Trou bleshoot ing www .gatew a y .com T o check the dialing properties in Windows 2000: 1 Click Start , Settings , then click Control P anel . The Control Panel window opens. 2 Double-c lick the Modems icon, then click Dia ling Pr operties . The Dial ing P ropert ies dialog box opens. 3 Make sure that all settin gs are correct. ■ Disconne ct [...]

240 Chapter 14 : Troublesho oting www .gatew a y .com Y ou cannot connect to the Internet ■ Y our ISP may be having techn ical difficulties. C ontact your IS P technical support for help. ■ See if the modem works with a different commun ications program. The problem m ay be with just one prog ram. Y our 56K modem does not connect at 56K Current[...]

241 Trou bleshoot ing www .gatew a y .com The modem is not recognized by the computer ■ Make sure that the l ine connected to the modem is wo rking and plugged into the appropri ate jack on the modem. Use the setup poster to make sure that t he connec tions have been made correctly . ■ If the modem shares the telephone lin e with another device[...]

242 Chapter 14 : Troublesho oting www .gatew a y .com T o run modem diagnostics in Windows 2000: 1 Close all open p rograms. 2 Click Start , Settings , then click Control P anel . The Cont rol Pane l window opens. 3 Double-c lick the Modems icon. The Modems P ropert ies dialo g box opens. 4 Click the Diag nostic tab, click the CO M port next to the[...]

243 Trou bleshoot ing www .gatew a y .com The modem is noisy when it dials and connects When your modem tries to c onnect to another modem, it b egins handshaking . Handshaki ng is a digi tal “ getting acqu ainted ” c onversation between the two modems that establishes connection speeds a nd communicat ion protocols. Y ou may hear unusual ha nd[...]

244 Chapter 14 : Troublesho oting www .gatew a y .com Mouse The mouse does not work ■ Make sure that the mouse cab le is plugged in c orrectly . ■ Shut down and restart y our computer . ■ Remove all extension cables an d switch boxes. ■ T ry a mouse that you know works to make sure that the mouse port works. ■ Reinstall the device driver [...]

245 Trou bleshoot ing www .gatew a y .com Printer Prin ter wi ll not turn o n ■ Make sure that the power cord is plugg ed into an AC power sourc e. ■ Make sure that the electrical outlet is working by pluggi ng a working device, such as a lamp, into the outlet, then tu rning it on to test the outlet. Printer is on b ut will not print ■ Make s[...]

246 Chapter 14 : Troublesho oting www .gatew a y .com Y ou see a “ Pr inte r queue is full ” er ror message ■ Make sure that the printer is n ot set to work offline. T o make sure that the printer is not set to work offline in Windows XP: 1 Click Star t , then cli ck Contro l P anel . T he Control Pa nel w ind ow open s. If your Control Panel[...]

247 Trou bleshoot ing www .gatew a y .com Y ou see a “ Printer is out of paper ” err or messa ge ■ After adding paper , make sure that the printer is o nline. Many printers have an online/offline button that y ou need to press after adding p aper . Sound Y ou are not getting sound from th e speakers ■ Make sure that the volum e controls are[...]

248 Chapter 14 : Troublesho oting www .gatew a y .com T elephone suppor t Bef ore callin g Gate wa y T ec hnical Support If you have a technic al problem with your computer , follow these recommendations before contacting Gateway T echnical Support: ■ Make sure th at your comp uter is conne cted correctly to a grounded AC outlet that is supp lyin[...]

249 Telep hone suppo rt www .gatew a y .com T elephon e support Gat ewa y off ers a wid e r ange of cust omer serv ice , t echn ica l su ppo rt, and information services. A utomated tr oubleshooting system T elephone numbers Y ou can access the followin g services through your telephone to get answers to your questions: Serv ice description How to [...]

250 Chapter 14 : Troublesho oting www .gatew a y .com T utoring and training Gateway's T ec hnical Support professionals cannot provide hardware and software training or tut orial services. Instead, Gateway recommends the following tuto ring and training resou rces. Self-help If you have how-to questions about using your Gateway-supplied h ard[...]

251 Tutoring and training www .gatew a y .com Tr a i n i n g Gateway provides the following in- person and computerized training : Resource Service description For more informatio n In-Store T raining at Gate way stores Our friendl y and kno wledgeab le soft w are trai ners c an te ach you how to use the I nter net and the mo st popu lar sof tw are[...]

252 Chapter 14 : Troublesho oting www .gatew a y .com[...]

253 Saf ety , Regulator y , and Legal Inf ormation Impor tant safety inf ormation Y our Gateway system is designed an d tested to meet the latest standards for safety of in formation technolog y equipment. However, to ensure safe use of th is pro duc t, it is i mport ant that the safety ins truc tions ma rked on the product and in the documentation[...]

254 Appendi x A: Safety , Regulatory , and Legal I nformatio n www .gatew a y .com Setting up y our system ■ Read and foll ow all i nstructions mar ked on the p roduct and in the documentat ion before you operate your system. Retain all safety and operating instruct ions for future use. ■ Do not use this product near water or a heat sour ce suc[...]

255 Important safety in formation www .gatew a y .com Replaceme nt parts an d accessories Use only replacement parts and accessories recommended by Gateway . Important Do no t use Gate wa y produ cts in areas c lassifi ed as hazardous locat ions. Such are as inclu de patie nt care areas of medical and den tal f acilities , o xygen -laden envi ronme[...]

256 Appendi x A: Safety , Regulatory , and Legal I nformatio n www .gatew a y .com Regulator y compliance statements United St ates o f Am erica Federal Communicati ons Commission (FCC) Unintentional emitter per FCC Part 15 This device ha s been tested and fou nd to com ply with the limits fo r a Class B digital device, pursuant to Part 15 of the F[...]

257 Regu latory comp liance stat ements www .gatew a y .com T elecommunications per FCC part 68 (applicable t o pr oducts fitt ed with USA modems) Y our modem complies with Part 68 of the Federal Communic ations Commissio n (FCC) rules. On the computer or modem card is a label that conta ins the FCC registration number and Ringer Equivalence Number[...]

258 Appendi x A: Safety , Regulatory , and Legal I nformatio n www .gatew a y .com Canada Industry Canada (IC) Unintentional emitter per ICES-00 3 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as s et out in the radio int erference regu lations of Industry Can ada. Le pr é sent appareil [...]

259 Laser sa fety statemen t www .gatew a y .com EP A ENERGY ST AR As an ENERGY ST AR ® Partner , Gateway has determined that t his pr oduct meets the ENERGY ST AR guidelines for energy efficiency when used with a computer equipped with a Display Power Management System. Laser saf ety statement All Gateway systems equipped with CD and DVD drives c[...]

260 Appendi x A: Safety , Regulatory , and Legal I nformatio n www .gatew a y .com Notices Copy right © 2003 Gatew a y , Inc. All Rights Reserved 14303 Gatew ay Place P oway , CA 92064 USA All Rights Reser ved This publication is protected by cop y right and all rights are reser ved. No par t of it ma y be reproduced or transmitted b y any means o[...]

261 Index A AC power conne ctor 5 access po int netw ork 157 accessories 11 safety precautions 255 accoun ts America Online 66 ISP 66 user 13 8 activity indicators See indi cat ors adding icons to desktop 43 user accounts 138 address e-mail 71 Web 69 America Online 66 application key 21 arrow keys 21 AU file 89 audio audio i n jack 5 audio o ut j a[...]

262 replacing 206 troubleshooting 228 using 76 CD Player 86 CD-RW drive eject button 3 identifying 76 locating drive 3 replacing 206 troubleshooting 228 using 76 , 100 Certificate of Authen ticity 5 , 8 cleani ng audio CD 230 case 18 5 CD 230 computer display 186 computer exterior 185 DVD 230 keyboard 186 mouse 186 screen 186 clicking 25 clipboard [...]

263 files and folders 49 , 61 text and g rap hics 61 creating data CD 100 data DVD 100 desktop icons 43 desktop sh ortcuts 43 documen ts 57 folders 47 MP3 files 94 music CD 105 music files 94 startup diskette 172 Custom er Servi ce Accounting 249 Sale s 249 Warranty 249 customizing 121 cutting files and folders 49 , 61 text and g rap hics 61 D defa[...]

264 CD- RW 3 , 76 , 10 0 checking for errors 179 checking for free sp ace 177 defragmenting 181 diskette 3 , 74 DVD 3 , 76 DVD/CD-RW 3 , 76 , 100 identifying drive types 76 replacing CD 206 replacing CD-RW 206 replacing diskette 206 replacing drive pack 206 replacing DVD 206 replacing DVD/CD-RW 206 replacing hard drive 210 sharing 150 troubleshooti[...]

265 moving 49 opening 25 , 42 pastin g 49 , 61 recovering 51 renaming 61 searching for 52 , 54 , 164 transferring 163 troubleshooting 233 types 164 viewing list 47 Files and Settings Transfer Wizard 162 finding files and folders 52 , 54 , 164 HelpSp ot topics 34 specifications 9 Firewire port 7 floppy disk See diskette folders copying 49 , 61 creat[...]

266 digital video cam era 30 drivers 189 memory 21 9 PC Cards 198 periph eral device s 30 , 166 print er 30 , 166 progr ams 168 , 192 scanner 30 , 166 Windows 194 Internet 64 accoun t 66 button 23 connecti ng to 66 downloading files 70 requirem ents to access 65 shar ing acc ess 15 0 transferring settings from old computer 165 troubleshooting 235 I[...]

267 backin g up files 183 checking for drive errors 179 checking ha rd drive sp ace 177 cleani ng case 185 cleaning comp onent exteriors 18 5 cleaning comp uter screen 186 cleanin g keyboa rd 186 creating startup di skette 172 defragmenting 181 deleting files 178 suggested schedule 17 1 using Sch eduled Task Wizard 183 virus pro tection 17 4 maximi[...]

268 playi ng audi o CD 84 , 86 playi ng DVD 90 recording audio 87 using CD d rive 76 using diskette driv e 74 using DVD driv e 76 using Windows Media Pla yer 84 , 89 , 90 multi-pla yer game playi ng 151 music library building 97 changi ng settin gs 98 MusicMatch building music library 97 changing libra ry settings 98 creating MP3 files 94 creating [...]

269 audio file 88 , 89 DVD 90 Media Player file 89 multimedia files 89 multi-pla yer games 151 music CD 84 , 86 Windows Media Player file 89 Plug and Play devices IEEE 1394 s upport for 30 USB supp ort for 30 poin ter 24 moving 25 port s See connectio ns power advanc ed settings 141 , 143 button 3 changi ng adva nced sett ings 143 changi ng modes 1[...]

270 61 , 178 renaming files and folders 61 replacing CD driv e 206 CD-RW drive 206 drive pack 206 DVD drive 206 DVD/CD-RW drive 206 hard drive 210 Mini PCI card 214 PC Card 199 recordable drive 206 resetting computer 20 resolution changi ng 124 restarting computer 20 Rest orati on CDs 188 restoring files and folders 51 Resu me mode 3 right-clicking[...]

271 selecting items in list 61 switching between files, folders, or progr ams 61 shutting down c omputer 19 , 20 small office network 150 software See progra ms sound adjustin g 22 , 79 , 82 controls 22 , 79 , 82 muting 22 , 79 , 82 , 229 troubleshooting 247 See also audio Sound Recorde r making audio recordings 87 playing file 88 speakers 3 jack 3[...]

272 LCD pan el 231 memory 23 7 modem 238 monitor 231 mouse 244 PC Doctor 227 power 244 print er 245 reinstalling drivers 18 9 safety guidelines 226 screen area 231 screen resolution 231 sound 247 support tool 227 techni cal support 248 tele ph one s uppor t 248 Web site co nnection sp eed 236 turning off c omputer 3 , 19 , 20 turning on c omputer 3[...]

273 wireless Ethernet network 152 , 156 access point equip ment list 158 access po int examp le 157 peer-to-peer e quipment list 160 peer-to-p eer exam ple 159 Wordpad 57 working safely 14 World Wide Web (WW W) 68 downloading files 70 write-protection for diskettes 173 Z Zip d rive 12 , 183 port 5 , 7[...]

274[...]

[...]

MAN SYS US PFL4 USR GDE R1 12/02[...]